I decided to buy a Bronco after my beloved Jeep turned out to be a lemon. After going to one Ford dealership in the area that applied high-pressure sales tactics, I was relieved to find Tuttle-Click. First off, they had more of a selection than the other guys, which was a big plus. Secondly, I was helped by Troy, who was amazing. He made me feel comfortable and had no problem finding a model that was within my budget. Thirdly, Tyler was my finance guy and he was super cool and made the process fast and easy. These guys are amazing. I'll tell the world to go to Tuttle-Click Ford; I'd give them 10 stars if I could! read more

Need your Ford, you bought from Irvine Ford Tuttle-Click, serviced? Don't bring it here. 4 hours for an oil change, and no guarantee they rotated my tires. The last time I serviced my car there, I sat 2 hours, not so bad, but my check engine light light came on as I left so I had to go back and sit for another hour, while they figured it out. I never write reviews and I didn't like writing this one. read more

If you are in the market for a new vehicle, go to Tuttle-Click Ford (Irvine) and ask for Johny Lopez. Johny is three things. He is friendly, patient, and honest. Friendly: He always smiles and speaks kind words. Patient: He wasn't the least bit annoyed when my wife and I asked asked a lot of dumb questions about EVs and requested a third test drive for a particular car. Honest: When I said that I was ready to buy, he told me that the price of the car had just been lowered by several thousand dollars from the window price. (I was mentally prepared to deal from the window price.) If you want a salesperson who listens patiently and delivers with honesty, Johny is your man. read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

Brandon in sales was so helpful! I've purchased multiple vehicles from him, and he always makes the entire process easy and stress-free. He has a great attitude, is always friendly and professional, and makes purchasing a vehicle so simple. He knew exactly what I wanted and made sure I got the perfect vehicle for me. I'm very happy with my new 2026 Mustang Mach-E! I've had a great experience every time and would definitely recommend Brandon to anyone looking to purchase a vehicle! read more

Impressed & in appreciation of courtesy of serice dept. when i had a battery problem, stuck in the lot in this hot summer. More than all is when I told my service advisor, Diego DeLaVega I don´t have my wallet with me, not your customer & can´t move my car. He called for jump & didn´t work, but he did not stop there & watched for my needs until my ride arrived, assured me my car will not be towed. Wish he sees my appreciation here & be assured his kindness is not forgotten & made a big difference in my day. If I buy another Ford, Tutlle Click is my choice. read more

Had a fantastic experience today picking up my new Mach-E! The one I originally came in to look at was at their other location and James didn't hesitate offering to go get it and bring it over for me in about an hour's time. I ended up running numbers on a couple different options and decided to go with a Select. Johny and Reza seamlessly tag teamed helping me out while getting another customer wrapped up. They were very transparent on pricing, and played no games when I asked to clarify and see MF, residual, GAP. There were no 'gotcha's' to be found. Masoud walked me through all the documents and it was probably the fastest signing I've ever done. Everyone there was just that friendly-professional and calm that you want to have when weighing your options. One thing that was nice was that every single employee congratulated me on my way out. They're my neighborhood Ford dealer so I'm glad I was able to keep it local and look forward to seeing them in 5k miles. read more

Sold a car from under me. We were leaving on a prepaid family vacation to Oklahoma. Before leaving the following day we chose a car from this dealership, offered a down payment to reserve the car for10 days. They assured me that was not necessary and they would hold that car until my return. Checked with the manager the day we left to insure my obligation and verify his commitment to hold the car until my return even had them e-mail me the final offer and vehicle history. Upon my return and after establishing credit with my credit union, returned to deanship where I was told they sold the car. Very cold people! read more

Justin was absolutely fantastic in the process to lease a 2025 bronco for my husband. He was super flexible in letting us test drive it home to ensure it fit in the garage and letting us remove the roof panels so that we could test drive it with the panels removed. He also was the furthest thing from pushy and allowed us to talk amongst ourselves to confirm our decision without any pressure. We went the day before and were greeted by Reza, who was super pushy and tried to upsell us to the Badlands model, despite us repeatedly saying we weren't interested in off-roading it. He almost completely turned us off to a Bronco all together, but we were very lucky to come back and meet Justin! My husband is very excited about his new car! read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

Went in twice to the Costco to buy a f150 tremor with a 402a package. He didn't have one and had no interest in trading for 1 of the 9 sitting in o.c. on 10/1, bought it at another ford store. read more

Just want to think Johny Martinez for helping me buy a Ford Ranger. I just love my truck . In two hours i was driving my truck home . If ypu Car or Truck Johny Martinez is the man to go to . He will not let you down. read more

Quick review on the Service Dept and Parts team. Just had my first 10k service for my '24 Maverick Hybrid. Daniel was friendly and efficient at 9am appointment time. Very fair price for complete service and inspection. I bought my Mav at a dealer in LA so pleasantly surprised at the great service -- and complementary car wash! I waited in their cozy area with café -- and it was done 90 minutes later! Thanks Daniel and TC team! read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

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Had the pleasant experience of dealing with reza. Very honest and genuine I recommend u ask for him. Gave me a great deal on a Toyota

Amazing service great communication and went above and beyond to make things right. Justin was super knowledgeable and did not push to sell me a car rather let me decide on my own after taking the time to test drive the car I was looking at two different times. Felt very respected to make my own decision and ultimately chose to do my business with him because of his knowledge, friendliness, and consideration. Definitely ask for him if you are looking to get a ford in Orange County. The staff was very professional and accommodating when an issue with delivery came up. They set me up with a very nice loaner car and made sure I had transportation until my ordered car arrived. I look forward to my continued relationship with Tuttle click and suggest anyone interested in buying in oc go and check them out. read more

Tuttle-Click Ford Lincoln - Sales - Car - Car Dealers Near Me - Irvine, California

Upon checking in my Ford Escape for service with Mr. De La Vega, I informed him I had recently completed a tune-up at another repair shop and informed him I had replaced the spark plugs with boots, and the cabin filter. After a Tuttle-Click mechanics inspection, I was informed I had a defective electronic throttle, the initial problem and it should be replaced, as well as a new set of spark plugs and a cabin filter for an additional cost of $515.88. This does not include the throttle which was $913.99! I refused the spark plug/cabin filter repairs and upon my cars release took it back to the other repair shop and they showed me on a scope there was NO problems with the plugs or cabin filter! On the original work order, Mr. De La Vega had instructions to inspect and advise the spark plugs! I've trusted Tuttle-Click since 2015 but now, I'm wondering how many other repairs I've paid for that I didn't need? It's a matter of trust isn't it! As of now I will go to another repair shop and can only hope their honest!!! read more

Customer service nightmare. I tried to schedule an appointment to return my lease. I did lease from a different dealership, but did get service over the course of my lease from Tuttle, so not like I had no relationship with the dealer. Ford Credit and Motor Company confirmed I can return it to any authorized Ford dealership. When I talked to Brandon the lease manager about this policy, he said they reject it citing a "full lot". I told him that Ford even said I can just drive up and hand it in without an appointment, and he said if I did that, then he can "term my car and affect my credit score"--what ever that means. Sounds like predatory financial threats. I am just trying to return a lease according to the Ford's terms. He was rude on the phone, said I should not fight him and go to another dealership, and hung up the phone abruptly. I filed a formal complaint with Ford Motor Company and the California Financial Protection and Innovation department for this credit report threat. Other high end dealers like Galpin Ford are running circles around these amateurs with high quality customer services, competitive prices, even has a nice restaurant too while you buy or lease. I'm sure some of the other local OC Ford dealerships wouldn't treat a customer like this, especially one who may lease or buy another Ford in the future. I would pick another dealership, unless you want high prices and poor customer service threatening your credit score when they don't agree with you. Edited to the reply to the response. I disagree with the premise that I am not being accurate. Anyways I was able to turn in my car to Autonation down the street from Tuttle. I would check with them for your Ford or auto needs instead of here. read more

Called to get an inspection just to make sure my transmission had proper software. They told me it would take several days. not trying to get work done just the diagnostic.. hung up called RSM Ford told me they can give me one in a couple hours and could give me a loaner vehicle if it would take any longer. I strongly recommend you don't go to Tuttle. Click for leaking. Go to RSM Ford instead. They are way more competent and have much better customer service. read more

I had an amazing experience at the Tuttle-Click Ford. I was looking for a good first car and Reza helped me find the perfect Bronco Sport! 10/10 experience. read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

Not the experience I was hoping for when I stopped in for a test drive of the Bronco Sport. A month prior I was at the Orange County car show and Ford had a big set up of the Bronco Sports. I spent a good amount of time checking them out and the Ford representative apologized that they did not bring any to the show to test drive. Instead she gave me a "coupon" where Ford will pay me $50 to go to any dealer for a test drive. Now, I am always busy and $50 is not going to get me into a dealer unless I am really interested in the vehicle. Took me a month to get some time on Weds afternoon at 2 pm to stop in here. The reason I came to this dealership is: 1. It was in Orange County, 2. It was right next to I-5 so I could test the Bronco out on the highway, 3. I was close by at 2 pm on a Weds when it's not busy at the dealership, 4. They showed an inventory of Bronco Sports on their website., 5. YELP reviews were mainly positive. I was dressed in a white shirt, tie, dress pants and shoes when I stopped in. Entering the showroom, there were no other customers and 3 salesmen and a sales manager. One salesman came running right up to me and when I told him I was here for a Ford Bronco Sport test drive he directed to me the manager who offered to sign off on it so I can get my $50 without a test drive. I told him that I was seriously interested in the Bronco from the auto show but wanted a comprehensive test drive--I am not here for the $$. Manager looks over at the salesman and says, "You want to take him for a drive?" Salesman says, "Then I have to find a key for one." Salesman says I need to make a copy of your driver's license. He makes a copy and I ask both of them together if they will shred that copy of my license when we are done? No response from either. We get into a Bronco Sport and as soon as we drive off the lot, the salesman says we can only go a block because the Bronco has has no gas at all in it. I look at the gauge it is flashing "empty." I ask the salesman how come there is no gas in this brand new vehicle with 10 miles on it? He says, "that's not my responsibility." I tell the salesman that I was hoping to do a test drive on the highway which is next to the dealership of both this 1.5L engine model and the 2.0 L liter model to check acceleration and handling--you can't learn much on side streets. Salesman responds, "Today, a salesman's wife is going to have a baby so we are short 1 salesman and I need to be in the showroom, not testing driving." I tell the salesman again: I came here to test drive the Bronco Sport on the highway in particular because there were no Ford test drives at the show. Salesman says, let me see if I can find another one with gas. We head out in the 2nd brand new Bronco Sport--this one has a little more gas, 1/8 tank about to go on empty. We get on the highway entrance, and before I am able to get it up to highway speed and on the highway, salesman says exit here we have to go back. Salesman explains again that, "we have a salesman whose is out because his wife just had a baby and I need to get to the showroom." We get back into the showroom, and there are still no customers, and 2 salesman sitting alone at desks and the sales manager working at the computer. There was a Bronco Sport 2L on the showroom floor I just sat in alone and was checking it out for about 20 minutes. During that time I observed that there were still no other customers on the showroom floor. 3 salesman either on the phone or walking around and the sales manager on the computer. Next, both the sales manager and salesman start telling me about the Bronco Sports they have in inventory ready for immediate sale or ones they can "dealer trade" from another dealer. But I never got a proper test drive of the Bronco Sport! The main reason I stopped in to the dealership. IMHO there was something not right here. There was a total disconnect between the customer and people working here. They are on their own program disconnected from the customer it seems. I will tell you that I enjoyed chatting with the Sales Manager--he is originally from back East where I grew up. He just did not want to do test drives it seems or this dealership does not like test drives or they don't like FORD sending customers in for test drives? The salesman they gave me--I could not wait to get away from this guy--his Bronco Sport knowledge was mediocre, I could not understand some of things he was saying, and he was generally not pleasant--he is the stereotypical car salesman I never want to do business with. Wish I could have wrote a better report on my experience here--was hoping for a better result. read more

Mason is amazing!! My previous car melted in place after the Palisades fire last year, and Mason helped us pick out a new Lincoln Navigator L back in Jan 2025. We loved it so much that we also bought another commuter car for my husband in May 2025. Mason is super knowledgeable, friendly, and honest. I'm so glad he was able to help us!! read more

Ive been bringing my cars to Sean Osborne in service department at Tuttle Click for five years now. But we first met many years before that, when he was working as a service writer at my local Honda dealer. I had been through several service writers and Sean was the only one who consistently made sure things were right . So when i bought my first Ford in 2022 i was thrilled to see that Sean had come over to lead the Ford service team, and there was no doubt who would be taking care of my Ford from then on. Flash forward to today: My Service visit today reminded me why I appreciate Sean and his team more than ever. Not only was my car picked up from home and repaired right the first time, it was also washed and dropped back to my house too. But even more importantly our connections by Phone were so easy. Sean knows me and knows my preferences and how I think about my truck, so he can anticipate what my concerns are. And his team has great follow through, and does great work. Seans same customer service culture from back in the day now reflects in all of the people that work for him too. He takes time to get to know customers and teaches his people to deliver that same personal touch. Thats why Ive also sent my friends there for service. His crew are the only ones I trust to work on my truck. I trust them because they follow through and are honest and fair. By the way, I also want to mention Lucky in Sales department and Hector in parts department who have also taken care of me in years past when i first bought and accessorized my truck. If it's not obvious people are the reason I keep coming back to Tuttle Click Ford. You can't find this welcoming culture where you come and can get a cup of coffee and sit down and chat with people who are helping you out somewhere else, , and I highly recommend all the folks I mentioned here if you need help with service , sales, or parts for your Ford. read more

Reza at Tuttle-Click Ford Irvine just leased me my first ford vehicle (Mustang Mach E) and I couldn't be more overjoyed and excited! He was so helpful and kind. The experience was so pain free (I normally try to avoid car dealers from past experiences). I can't say enough good things about the staff. One of the managers Calvin, along with Reza, were so transparent and gave me a great deal. I will forever recommend Reza to anyone interested in a car - he knows his product and is such a warm presence while navigating a very big moment! Thanks again Reza and Calvin! read more

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I was a customer of this dealership since 2005, but after i hopefully get my car back a week after a regular service appointment, I'll be moving on. I made the mistake of giving them a positive review two years ago and that turned out to be oh so wrong, as ever since then it's been delay after delay, after delay. I'll be going elsewhere. Once Dan Smith sadly passed away, they really do not have any sense of customer service at all. read more

Bought used car and they were not honest about its condition. We asked if all the needed maintenance had been done, and everything was in working order. They said yes. But this was not true. 1 week after taking it home the power system broke and battery died. The battery was very old and had been sitting on the lot. Tuttle said "Too bad, you bought a car 'as is' ". But they never said this and no where on ANY of the documents are the words "as is". So they would not fix the broken power issue, we had to pay for it. We went to have the oil changed and according to the VIN no maintenance service had ever been done at all. So, we ended up spending a fortune doing the needed maintenance as it was way past due the mileage marker like transmission oil, fluid, brakes, radiator, and power steering. If you're buying a used car from this place be sure to dig deep or you'll fork out $1000s after you get it home. read more

I want to give a round of applause to Thomas Brucks and his team. Once again, they took excellent care of me and my Lincoln. They got me in and out in a short amount of time, and they even included a wonderful wash of my car. After all these years, they have not lost their touch. Thank you, Thomas! Michael Irving read more

James and Nolan were very professional in helping me getting my vehicle serviced and James exceeded my expectations in cleaning my vehicle. Thank you so much. read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

I was getting a smog check done at a place close to the dealership when the technician told me I needed window wipers for the front and back windows. stopped by Tuttle Click Ford Lincoln dealership Parts department and was assisted by Hector Ortiz. Although he was on the phone, he acknowledged us and said he would help us as soon as he was off the phone, which he did. The transaction was quick since they had the wiper blades in stock and he even walked us to the car and replaced the old ones with the new ones. A simple fix I know but it makes a big difference when dealing with courteous customer service reps. THANK YOU Hector! read more

Came by to look at the navigator on Sunday around 115. Walked around the entire dealership. Not one person came out to ask if we needed any help. I guess it was too hot outside and they wanted to stay in the air condition. read more

Just wanted to stop by and show some appreciation for my local Ford. Stopped by to have my 2017 Raptor checked out with Alexis. Who's the best sales advisor there. Ended up having to replace the transmission and a couple other things, but it was all under warranty and they did it all within a week, per my request, which was met. It was easy to rent a car there with no issues. Got to drive a new bronco sport for a week, which was really cool. Alexis stayed in contact with me all the time, never let a question unanswered. Her customer service was outstanding. She deserves a raise. But I can't be more happier to have my truck back and have no problems, thanks to the technicians that fixed my truck I cannot thank you enough. Great work! It's like driving a brand new car! I'm so happy thank you so much Ford you guys are the best!! You're friend, Chris V read more

Found the car I wanted everything was going good till the paperwork part of the deal then the nightmare started. Of course after taking possession of vehicle so had no choice but to deal with all the problems that they caused. read more

Reza made my brother's car trade-in and purchase an absolute pleasure! From the moment we walked in, he was the only one to greet us with a genuinely warm, attentive, and even humorous demeanor. He was incredibly kind and honest, answering all our questions thoughtfully and never once resorting to pushy sales tactics. What truly set Reza apart was his ability to move the process along quickly and efficiently, making what can often be a stressful experience smooth and enjoyable. It was clear he was a cut above the rest - while other team members seemed more interested in their pizza lunch, creating a rather unprofessional atmosphere, Reza remained focused and dedicated to providing exceptional service. Reza is a prime example of why this dealership receives such great reviews. HE is a credit to your team. However, I do hope the other staff members take note and learn from his professionalism. He truly made the difference! Thank you, Reza! read more

This was one of the best customer service experiences I've had. Ivan Cruz, the service consultant rep, went above and beyond, patiently walking me through items I didn't understand and making sure all my questions were answered. Super helpful, knowledgeable, and genuinely cared about helping. Five stars! read more

Helped me get my dream car!! Immediately came back at me with good numbers, no time wasted. Didn't even come in here expecting to get a vehicle and left with a new Bronco! Very grateful to have had Tyler help us in finding the right vehicle for me in my first auto purchase from a dealership! My husband went in to buy his truck he was leasing and then ended up buying me a car as well! We will be returning today to decide if we want to upgrade his truck before purchasing!! Fingers crossed to get an amazing deal on that as well and will update my review after this hopefully with another new and amazing truck too!! Thanks Ford & Tyler! read more

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Tom and Nolan in service both have great "I'm going happily help you" attitudes! The Black Label service and Conceirge is worth every penny. They treat you with the same luxury like that of our Navigator. Attention to details, quality, timely and responsive. I love that they bring you a loaner and take yours to service. Such an extraordinary service! Thanks. read more

Tuttle-Click Ford Lincoln - Sales - This is our 3rd Navigator! - Car Dealers Near Me - Irvine, California

I sincerely appreciate the outstanding service provided by Diego and Beto. My vehicle was handle with exceptional care and their attention to detail reflects a high standard of professionalism. Thank you so much both for the excellent work. read more

I called to order a Maverick earlier this summer using the Employees AZ-Plan and they said the list was closed. No problem, they took my name and number and said they'd contact me when the list opened up again. I just called to follow-up and they said the list opened again up but closed several weeks ago. I never received a call or anything. A really disappointing experience. read more

Tuttle-Click Ford Lincoln - Sales - Car Dealers Near Me - Irvine, California

10 stars! Jim, Brandon, Calvin, Johnson, Massoud and all the staff were more than exceptional here. This was the best car buying experience I've had. From fast response, ease of purchase process, great competitive rates, and straight shooters with no hassle or add ons. They make you feel at home and at ease. I have already referred my friends and family. We will be buying my wife's future car here as well as my next. Can't recommend them enough. read more

Service advisor was on point and car was fixed relatively quick. It was washed and ready to in no time.

I recently visited this location and had the pleasure of working with Reza. He was exceptionally patient, polite, and knowledgeable. He took the time to thoroughly explain everything to both me and my wife, answering all of our questions and addressing every concern with care. It is rare these days to find such an honest and transparent salesperson. Thanks to his guidance, we were able to secure an excellent deal with no down payment. I highly recommend both this location and Mr. Reza's outstanding service. Also Jason the manager and Masoud from financial Department were very helpful and transparent . Thanks to all of them the whole process was very smooth and easy read more

I had a great experience working with Tuttle click. Calvin, Sandy, and Max we're so nice to work with. Everyone was honest and helpful to exactly what I needed. I can't recommend this dealer enough! read more

Tuttle-Click Ford Lincoln - Sales - My new 2024 Ford Bronco! - Car Dealers Near Me - Irvine, California

Purchased a Lincoln Navigator from TC Ford Lincoln yesterday. Worked with Rex and Eddie. Best experience in purchasing a vehicle ever.... No BS. No high pressure. True professionals. The way purchasing a vehicle should always be. read more