1. Rebel Off Road

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Lake Forest, CA

Rebel Off Road

4.6 (397 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

50 minutes

Response rate

100%

Services - Rebel Off Road

Auto electronics installation

Auto exhaust customization

Auto exterior customization

Rebel Off Road Photos

Recommended Reviews - Rebel Off Road

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Reviews With Photos

Jeep
Max A.

I upgraded the gears on my 2025 Jeep Wrangler Rubicon X from 4.10 to 4.80. Great company, super friendly team. My manager was Sean -- he handled everything smoothly and professionally. The work was done clean, fast, and exactly as promised. Now I can fully enjoy my Jeep. Highly recommend.

AR

"READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I chose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

My jeep gladiator
Michael J.

I have been back and forth with Ryan for a bout a week . I have a 2020 jeep gladiator . So I was trying to get my gears done . And Ryan he tells me oh it's $1400-$1500 just labor to do the gears . I paid $1200 for the gears . And I can't see how they sleep at night . I want them to earn my business but I'm not after what he told me . $1900 out the door with there gears and labor . So 1200 for gears plus $700 labor ? And they want 14-15 hundred just labor to replace the gears I bought from there website . He keeps saying promotion this and that that's total BS!! I understand there here to make money but not trying to rip people off .

JL 4xe Rubicon Rear
Jason C.

Rebel Off Road is a solid outfit. Unlike other places, they specialize in Jeep modifications. Which means a wealth of experience outfitting rigs tailored to each client. I found them by taking advantage of Yelps "Request a Quote" feature. Sean was my service advisor and he made things happen to shorten my installation timeline by a week. He and I actually partnered on the build and he truly listened to my concerns and expectations. He didn't oversell me, but he also was firm about certain parts I could not skimp on to meet my vision. I have a daily driver and it was important to have an aggressive look, but a practical ride. Sean is very responsive, he will proactively return your calls, and give project updates. He also builds the hype with you. I was pumped to get my car after seeing the teaser pics. Jeep builds are not cheap, you get what you pay for. Sean will work with your budget. A few things I like, were little, but go along way. Rebel Off Road, does not discard any of your parts without asking first. They put their license plate frame on your car without asking. This shows pride in their work. Everyone is polite on the phone. They hooked me up with a tee shirt and suggested some beginner trails for me. They schedule a follow up after 1,000 miles driven to firm up your alignment. One service they should offer, live tutorials workshops on all the Jeep functions and options that come from the manufacturer and how they work with your new build. They have some expensive builds there, but they treated mine like it was the most important. I got my first wrangler built somewhere else, and I can clearly see the better quality on this one.

Snapped bolt head with silicone on it

I had my gearing changed here a while back and just got around to replacing the diff cover, so the first time the cover has been off since Rebel touched it. I come to find that one of the bolt holes was welded closed, and the snapped bolt head was siliconed in place to make it appear that the bolt was still in. Whether or not they were the ones who had originally snapped the bolt is beside the point, since they were the last ones who touched the diff and I was never informed of the issue. What was supposed to be a quick diff fluid and cover change turned into scrambling to get the weld drilled out and retap the hole so I was able to continue driving my jeep that I use daily to get to work and school. Being informed of the issue would have at least let me plan for the situation so mending it wouldn't have been as unexpected and costly.

Half Height Rack

Great shop & people. The half height bed rack for my gladiator works. When I had questions, they had solutions.

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Reviews are largely positive. People highlight the knowledgeable and friendly staff, quality workmanship, and fair, transparent pricing.

Read the full review summary in the app

3 days ago

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6 months ago

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Bond G.

We appreciate your business Rick, thank you for the kind words!

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2 months ago

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Bond G.

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6 months ago

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Bond G.

Hey Max thanks for the kind remarks, we appreciate the business!!

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8 months ago

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Bond G.

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2 months ago

Great customer service! Came in for a regear and it was done same day without an issue!

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3 months ago

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7 months ago

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Bond G.

Helpful 2
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1 year ago

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Bond G.

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2 years ago

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Bond G.

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3 months ago

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3 months ago

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1 year ago

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Bond G.

Thanks Rich!! we appreciate your business.

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8 months ago

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Bond G.

Thank you for the kind words Christian, we appreciate your business!

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1 year ago

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Bond G.

Helpful 4
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10 months ago

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6 months ago

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2 years ago

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Bond G.

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1 year ago

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Bond G.

Thank you for the kind words Carol. we appreciate your business!

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8 months ago

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Bond G.

Thanks for the Business Stan!! we appreciate the kind words!

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1 year ago

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8 months ago

Great help and excellent customer service, great work and great people, quick turnaround

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1 year ago

I have gone to a number of Rebel Off-road events. The Rebel crew knows how to put on a really fun family event.

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Bond G.

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3 years ago

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Bond G.

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1 year ago

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3 years ago

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Bond G.

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10 months ago

This place is awesome they are very helpful and very good at their work. I highly recommend

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2 years ago

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Bond G.

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10 months ago

Great service and support!! I've had several items installed and they are professionals!!

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Bond G.

Thanks Kevin, we appreciate your support!!

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1 year ago

Best service-Very friendly people-Quality work-10/10 highly recommend" came from the bay to do my re-gear on my 2025 jeep gladiator rubicon.

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Bond G.

Thank you for your Business Bryan!!

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2 years ago

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Bond G.

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1 year ago

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4 years ago

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3 years ago

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3 years ago

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1 year ago

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Bond G.

Jun, we appreciate the kind words and your business!!

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2 years ago

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Bond G.

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1 year ago

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Bond G.

Thanks Daniel!! we appreciate your support!!

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1 year ago

This place is fantastic! Always friendly faces and good customer service. My jeep runs 10x better than it used to! Tom is the best!

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Bond G.

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2 years ago

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Page 1 of 10

Ask the Community - Rebel Off Road

Looking for a quote to install an ARB Safari snorkel on my 2021 TRD Pro 4Runner?

Hi Sue, are you able to provide us with your email, full name, and phone number in a private message too us

Hi - do you guys do oil changes and tire rotations? I drive a 2009 Jeep JK that is lifted and has big tires.

Yes, we do. Please give us a call to schedule yours.

Hello I have been battling pretty severe death wobble on my 1998 Jeep Cherokee. This has been going on for a few months and I have poured most of my money trying to fix it. Is death wobble something you guys are familiar with and able to fix?

Yes 100% they can. Experts at this - it's a combination of many potential problems they can isolate.

I'm looking for a ~2" life for a diesel Gladiator? Has your shop done an install like this?

Hi Lee, My name is Jacob and I am happy to help out with this. Yes we do have lifts for the Diesels. I reached out via email earlier this week. My email is… 

Hi, Are you guys able to install rhino rack backbone system and mounts on a 2018 Jeep Wrangler UJL?

Joven, Yes we can. If you have or use the satellite radio it will need a antenna relocation kit to keep the signal. Otherwise the roof rack disturbs the signal. We can… 

How much to level out a 2017 silverado crew cab?

Hello, My name is Jacob and I am happy to help out with this. Please give us a call at the number below or send usa message through the messaging portion of Yelp so we can… 

Do you regear trucks if all the parts are provided? If so how much for just Labor for the install on my 2013 2WD tacoma?

Hi Alex, My name is Jacob and I am happy to help out. We may be able to hep out with this. Give me a call at the number below and we can discuss details. I appreciate your… 

How much for a 6 inch lift plus wheels and tires for a chevy 1500 2 wd and do you recommend pro comp?

Please give us a call and we can discuss options!! Jacob Rowe… 

View All 14 Questions

Review Highlights - Rebel Off Road

“I usually deal with Taylor, and he displays outstanding customer service that is prompt and straightforward.”

Mentioned in 89 reviews

Read more highlights

Nine Iron Design - Window wall at an architectural firm

Nine Iron Design

(20 reviews)

A huge thank you to Neal at Nine Iron Design for helping us with a dryer vent issue in our garage…read more The dryer vent wall connector had corroded away and was leaking water into the interior of our home. The part that was needed to repair the connector isn't a standard piece that you can find in a hardware store, and had to be custom made from sheet metal. Neal and his studio does a lot of beautiful, custom creative metal work so I wasn't sure if he'd be interested in helping us with more mundane problem. But when I called him about the issue he was extremely friendly and responsive. Luckily our house was just a few miles away from his studio, so he was kind enough to come by and look at the vent that same afternoon, and take measurements. A couple days later, he returned with a custom made connector that fit perfectly into the existing vent and devised a method using a small drip pan to prevent the erosion from happening again. Our dryer was up and running again perfectly, thanks to Neal! We have lived in our home less than a year, and this was the second water leak issue we've had to deal with. Neal was very sympathetic to the challenges of new home owners and charged a price that was more than fair. He also took the time to give me a referral for someone who could repair the drywall that had to to be cut away to repair the vent. Just can't say enough about Neal and Nine Iron Design! I was so impressed with his kindness, professionalism and quality of work. Especially since this was a small job that wasn't very glamorous. I hope we can work with him again on a more creative home project in the future.

Can't say enough about the great customer service here. Found these guys on Yelp and was a little…read moreunsure of how to explain over the phone what I needed, I've never ordered something custom from a welder before. Neil understood me perfectly and made the whole experience so incredibly easy. My custom pieces were affordable and came out exactly how I had described. Not to mention, he had them completed within 24 hours! Amazing! So grateful to have stumbled upon Nine Iron! Thank you Neil!

Rebel Off Road - autopartssupplies - Updated October 2026

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