1. Blackstar Offroad

1. Blackstar Offroad

0

Anaheim, CA

Blackstar Offroad

4.8 (133 reviews)
Closed Closed

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Response time

8 hours

Response rate

100%

Services - Blackstar Offroad

Auto exterior customization

Suspension work

Blackstar Offroad Photos

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Recommended Reviews - Blackstar Offroad

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Reviews With Photos

Real happy with my Gladiator Mojave... The owners answered all my questions and did some changes that I requested." Now that's good customer service". I recommend them 100%.

2020 Jeep Gladiator. Blackstar Offroad 10/10
Raymond L.

Went to Blackstar one random evening and fell in love with the atmosphere. Really recommend Mike & Hunter these dudes were so helpful! 10/10

Rear side view
Barry H.

Working with Hunter Tejada and Blackstar Offroad was an outstanding experience. Easy going, customer friendly and provided all the information we needed upfront. So much easier to work with than your typical car dealer. Oh, and the Jeep we purchased was a truly added bonus. Highly recommended visiting the shop as well as working with Hunter. You won't be disappointed.

One of the Jeeps in the Blackstar Offroad warehouse
Ash A.

SPECTACULAR CUSTOMER SERVICE! I drove 90 min to come check out this awesome custom build dealership and it did not disappoint! Since I don't live in the area I didn't reach Blackstar until 45 minutes before they closed. Most places try to close up around this time and shoo customers away but Hunter greeted us with open arms. He was kind, patient and very knowledgeable. He allowed us to take our time, answered all of our questions and wasn't pushy at all! I would highly recommend this family owned business, they are very honest and welcoming.

Charlene M.

I bought my 2020 Jeep Wrangler (stock) MDW 2020 and by mid-June, the boys over at Blackstar Offroad had my sweet girl tricked out and outfitted for some serious dirt & sand adventures. My hubby researched and spoke with the owner, Tim, about ideas for upgrades and working in a budget. Tim and team made my Malibu Barbie dreams come true!! 35" tires and Black Rhino wheels, 2.5 lift with the side rail I wanted and Ho-Damn, she I got even "purdier" than she was before! Thank you so much for the work on my Jeep. The craftsmanship and professionalism can't be matched.

17 years old & looks amazing after Blackstar Offroad's help!
Giselle B.

My parents recently sold me their 2004 Jeep Wrangler. They kept it mostly stock, only adding modifications for RVing. I knew the first thing I wanted to do was make it look like a Jeep. I hit the forums and found that I could add 31' inch tires without a lift. Then I searched local areas that performed mods. Blackstar Offroad's name stuck out to me as I had driven past it before. Their gorgeous Jeeps in front of their business had drawn in my attention. I read a bunch of reviews, along with the responses from the owner and decided I would go in to ask questions. However, I failed to read that they only work on JK and JL Wranglers. I went in and was enamoured with all the amazing Jeeps they had for sale. I was greeted by an employee who informed me that they no longer work on TJ's. As I was getting ready to walk out, Tim walked out of an office and asked me what type of mods I needed. I explained that I only wants bigger tires with wheels. He quickly said they could do it. He followed me out to my Jeep and we shared stories. He told me he just bought one for his daughter and was fixing it up for her. He gave me a ton of advice and listened to what I wanted. He gave a recommendation to do a small lift due to potential rubbing and being unleveled. He obviously knows more than me so I agreed and was excited for the project. He emailed me the same day with links to different options. By the following day, we were a go and the parts were on order. Less than a week later, he email me that the parts were in and that they had availability. My Jeep came out exactly how I wanted it to. Tim's expertize along with his kindness made this experience so easy and positive! Unfortunately, Tim was not there when I picked it up. However, I had the pleasure of meeting Hunter, who was also very nice. Anyway, my point is - bring you Jeep here. Or buy a Jeep here! They will treat you well. Thank you so much Tim!

22' Wrangler Jeep 392
Frank M.

Now this is how you supposed to run a dealership. HONEST, HELPFUL , KNOWLEDGEABLE and do everything they can to make sure you leave knowing you came to the right place. Mike helped us out get into this amazing custom Jeep wrangler with no hassles. He made the whole process smooth and transparent. Their inventory is amazing to say the least and I guarantee you if you are looking for a Wrangler or Gladiator there is no better place out there.

2023 Jeep Gladiator Mojave

Great service and assistance from Hunter. He let me customize my Gladiator to what I wanted. Extended shipment and delivery window for the Rockslide Engineering steps but Hunter kept me updated regularly...even when I bugged him when he was off. Then they had my Jeep shipped to me in North County San Diego so I wouldn't have to go back to Anaheim. Thank you Hunter and Blackstar Offroad! The work done looks great!

Art G.

No pressure, friendly, great selection, and some awesome builds! Wife and I were considering picking up a jeep and were looking for a specific color and trim. Blackstar Offroad had the only few I could find. Reached out and Hunter gave me a call back. They were very accommodating to our busy schedule and when we showed up with little time they let us see/drive what we like and head out. No pressure, no frustrating sales antics. Just friendly face answering any questions. Looks like they provide vehicle sales along with anything you'd need throughout the ownership to build up and modify as needed. Neat place. If in the market for a Jeep, seems like the place to go.

Girls Trip!!
Katie H.

What an amazing experience with Blackstar Offroad!!! I had been looking for a place to get my jeep lifted, tires, as well as a few repairs and I couldn't be happier to have found these guys. Hands down one of the best experiences I've had when it comes to car modifications and repairs, not to mention their customer service seriously deserves 10 stars! They really go above and beyond. Especially coming in as a female with limited knowledge about some of the builds. George (who's supppper awesome- fingers crossed you get the chance to hang and chat with him) walked me through everything, with some great recommendations. He kept everything within my budget and guided me in the right direction based on things I love to do. I've finally got the jeep I've been wanting for ages!! Special thanks to Jeff who was always super friendly on the phone, easy to chat with and provided some great tips. He was always quick to follow up and reply via email, provided an initial ballpark quote and was just on it!! He's the reason I chose to drive into the shop and check it out in the first place. Definitely visit their new shop and show room over in Anaheim and hopefully you'll have the opportunity to appreciate everything they have to offer. Thank you guys for everything!!! Love my jeep! And posted some fun pics of our first road trip :)

If you are considering modifying your Jeep, look no further than Blackstar Offroad!! For the past 6 months I have been considering lifting and adding accessories to our sons Jeep, and we finally made the decision to do so, and so happy that we did, he absolutely loves it!! The entire team at Blackstar is incredible to work with, especially Tim, who walked us thru the process, showing us the best solutions for what we were looking for and at a very reasonable price. Their customer service and attention to detail is second to none, you definitely will not be sorry that you had Blackstar make your modifications!!

Michael J.

Bought my first almost new car last week from George. He was honest and helpful. I didn't feel pressured and he made sure I got what I wanted. Friendly, family owned and operated business. I highly recommend using Blackstar Off-road for your Jeep purchases and upgrades. Went back to get my car washed and filled with gas after my purchase because we didn't have time for them to do it the day I bought it. They did a great job and Jeff was super friendly and knowledgeable. Thanks again guys!

Carlos B.

Had a problem with one of my Shocks called spoke to Tim, and in no time took care of the problem, and the repair shop no BS had me in and out in no time, top notch .

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Thank you so much for the kind words they're always appreciated!

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Ask the Community - Blackstar Offroad

Review Highlights - Blackstar Offroad

Having George handle our transaction was the most seamless and professional experience that we could have asked for from out of state.

Mentioned in 43 reviews

Read more highlights

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Service is thorough and honest. Had my steps installed, it was done quickly and I love them. This…read moreis the second truck I had steps installed as I have complete faith in their work and price.

The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

Aerowerkz Motorsport

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If you want a shop that truly takes pride in their work and treats your car like their own,…read moreAerowerkz is it. They don't just do the job--they make sure you walk away completely satisfied. Huge shoutout to Arnold and his team for being so professional and delivering such amazing work. This is actually the second car I've brought to them. They did clear PPF on my first car eight years ago, and it still looks perfect--no yellowing, no peeling, nothing. That's why I came back, and once again, they exceeded my expectations. This time they wrapped the antenna, roof, spoiler, and mirrors in black PPF, did the full front end in clear PPF, and added black vinyl to the lower side door molding, rocker molding, and rear trunk molding. The cuts and edges are incredibly clean. If you're thinking about PPF or vinyl wrap, you won't regret choosing Aerowerkz.

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This review will be for both the body shop in Orange, and their performance shop in Irvine…read more I was rear ended and was recommended by my BMW and Porsche friends to come and use them. Insurance was covering, so price really wasn't an issue dor me. They aren't cheap, but they do amazing work. Turn around time was laid out in front of me, and they met the goal. It was a LONG process (read 1.5 months); if I didn't have a provided rental it may have affected my rating, but I did have one. Everything with the insurance process, getting me to/from the rental location, communication with me and the adjustor, and workmanship were all top notch. Ran into some issues on first attempt at a pick up, but they rectified it with fixing the issue, as well as transportation and delivery to the Irvine location. I then had wheels installed at the performance shop in Irvine. Again, it wasn't cheap, but they met all expectations. Shout out to Issa, Luis, Josh and all the of the SSR team that worked on my vehicle. If owners of high end luxury cars and supercars trust SSR, you should to. (If you have a luxury of super car that is.)

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

The Muffler Man

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4.9
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I had a cracked exhaust manifold replaced on my girlfriend's car a few months ago, but some exhaust…read morefumes are still getting inside the car. The shop where I had the work done at rechecked everything and said there was no leak on the exhaust system. I came here for a second opinion. I called and explained the issue, and the person on the phone said to come by anytime and he'd take a look. I live very close and went right over. I met Jake who was very friendly and knowledgeable. He was well aware of the common exhaust issues on this model of car. He inspected the exhaust system, and also used a listening device under the hood. He concurred that there was no leak in the exhaust system. He said the problem could possibly be a blocked catalytic converter, but that the car would probably be running a lot rougher. While we were chatting with the car still running and the hood open, we saw some smoke coming out. He said whatever was causing that was probably the issue. They are a muffler and exhaust shop, not a full mechanic shop, so I didn't expect him to investigate any further. (I later discovered that the engine side of the PCV value hose was cracked and that's where the leak was coming from). I was only here briefly, but had a very good experience. I would definitely return if I needed any exhaust work done.

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Blackstar Offroad - autocustomization - Updated July 2026

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