Took my car in for inspection after driving over something on the freeway with no appointment on a…read moreSaturday afternoon. Store Manager Daniel and employee Diego were very kind and helpful! They got me in and out of there under an hour and now I have peace of mind for the long drive home! Highly recommend this location for reasonably priced repairs.

I took my car to Pep Boys for an alignment adjustment because my car was pulling to the left. I…read moretalked to Diego in the morning and he seemed professional. After the alignment, I test drove the car and the car was pulling so far to the right that it was possibly unable to operate and a danger to the road. I needed to have my steering wheel at the 11 o'clock degree in order to drive straight. The alignment was worse after the job was completed. I met Diego again and expressed my concern. Diego then claimed that it was my tire wear and that I will need to purchase new tires, which was incorrect and a scam. He tried to sell me new tires. I took it to Toyota, my dealership, and talked with the advisor. The advisor and I called Pep Boys on the phone to discuss that it had nothing to do with my tire wear, but rather an alignment issue. Diego, my advisor, and I talked back and forth over the phone and I requested to speak to someone higher in charge. Diego stated that there is no available manager. During the conversation over the phone, Diego proceeded to hang up on me, which was unprofessional. I proceeded to take the vehicle to Firestone to measure my alignment after Pep Boys. The top diagram in the photo is my measurement after Pep Boys, where Diego claimed that the alignment is straight. After Firestone, my car was driving fine, which showed that it had nothing to do with my tires nor my tire wear. Also, over the phone, Diego called me by my first name. I work in the customer service field as well, and would never refer to a customer by their first name. I will not be returning to this business and would like to warn customers about possible alignment scams.

Yes I would recommend them. Good customer service. Lots of fun parts. And I can call and they will…read morelook up what I need ahead of me coming there to make sure it's in stock.

Clean & well organized store. Everyone has willingness to help you. They are answering all…read morequestions patiently. Overall good epic store to buy what you need. The price is reasonable but obviously online everything is cheaper so i prefer to shop in person so this is my store to go. There is plenty of parking lots outside...

I'm very disappointed with the customer service we received from Eric, the store manager. We…read morepurchased a car battery just over two years ago and simply asked if there was anything he could do to help us, given that it had only recently failed. Unfortunately, instead of showing understanding or offering possible solutions, he responded in a rude and aggressive manner that made us feel unwelcome. Because of this experience, we decided to leave the store and went to O'Reilly Auto Parts instead. The difference in customer service was remarkable. Their staff was courteous, professional, and genuinely willing to help. It reminded us how important respectful customer service is. I hope this feedback encourages the company to invest in managers who prioritize professionalism and customer care, as the team at O'Reilly Auto Parts clearly does.

Walked into this place because of a loose battery terminal and Eric helped me pick the right part…read moreto fit my car. This autozone has amazing customer service and care about their work! I've never seen this from other autozones before. This will be my home-based for tools and parts from now on.

Amazing team, kind responses and quick service. I came in with my vehicle today for a battery swap…read moreand got in and out in less than ten minutes. They did EVERYTHING for me, took out the old one, put in the new one, and exposed of the old one. Super relieved not to be stuck with the stress of having to do these kinds of things myself! Thank you autozone!

I leave honest reviews, and this one needs to be said. I bought a blind spot mirror less than two…read moreweeks ago, showed the employee exactly what I wanted, and still ended up being sold the wrong product. It's completely unusable at night. I tried to return it with the mirror and the receipt. The only thing missing is the box. One employee told me to come back when the manager was there, and then the manager said they "can't take it back without the box." Two different answers, no real help. So now I'm out almost 20 bucks. Pretty disappointing and unprofessional, especially from a place I've spent plenty of money at.

SUPER helpful and knowledgeable staff. My husband went to 3 different stores to get an alternator…read moreand batteries for his 2005 diesel truck. These guys were by far the most helpful and knew exactly what he needed. Chain stores locally quoted a day or 2 to get the parts- these guys had it in a few hours so we could get the truck back up and running! We will be back to purchase all of our car parts needed here!

I've purchased car parts a few times, especially car batteries which beats other places like…read moreAutozone, O'Reilys. Call in or walk in for prices. Good local option for auto parts.

The guy was very informative and helpful. I find service very reliable and I got to say it was nice…read moreto come and get intel on detailing. I bought an air freshener and my car has been smelling pretty good. I would know I buy some fish sauce that makes car smell funky and this helped neutralize the smell.

The Lady on the counter was so energetic and she was so nice to the customer. I would definitely…read morerecommend this place if you need something for your car

Parts I have purchased in the past have been good quality and fit my needs. Those were done in…read moreperson when I was in the store. Recently I have tried to call looking for parts. Good luck with that. Endless recordings and once the phone connects, it connects to another recording. What has happened to C.W. Moss? I am on to one of the many other suppliers that need my business. Change of owners often results in exactly this type of NO Customer Service.

When I'm in LA I always stop in at CW Moss to pick up extra parts for my car. It saves me a lot of…read moremoney on shipping. Friendly atmosphere with helpful workers. They have a warehouse full of parts and they even sell used parts. Lots of parking in their lot or on the street.

If you're into classic cars and are in the need of new parts they pretty much have it . They carry…read morelots of parts from truck to cars lots of makes models and years swing by pick up what you need , you can also call b4 just to make sure they carry it just be prepared to wait a bit they usually have a pretty big wait line but they have seats and numbers so you know when it's your Turn .

Been buying parts from these guys off and on over the years. The telephone customer service is…read moreabsolutely the worst. Hold time is always long. If you ask a question they have no idea. There is a tech dept. Which is closed on Monday. Called back on Tuesday and the one person In this department went home at 1.30. Called back on Wednesday and waited 20 plus minutes for a guy that was from my end not the sharpest. I go years without buying from them in frustration. I will say if you come in person you stand a better chance of talking to someone that has way better personal skills and understands customer service. Unfortunately I live 60 miles so in person is tough. Hopefully mangement reads these reviews. There is a reason they have a 2.4 star average.