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    AutoZone

    3.6 (125 reviews)
    Open 7:30 am - 10:00 pm

    AutoZone Photos

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    Reviews With Photos

    New battery being installed by AutoZone
    Monica G.

    Came to see if they can test my battery. Andres was super nice and helpful. He checked it and even recommended I check to see if it's under the warranty. In the end, my car wouldn't start again so I got a new one. And he installed it for me real quick right in the parking lot. Great service and friendly staff! Definitely come by if you have any battery issues.

    Juan G.

    I came here today for three things: Spline Key Socket, Loctite, and an adhesive promoter! They are all car related products! I was only able to find the Spline Key Socket (A special socket to remove wheel lug nuts). The cashier said that they accept returns as long as I don't destroy the whole plastic packaging getting the socket out. After paying for it, and while I was at their parking lot, I made sure that it worked. Two thumbs up. Too bad they did not have the other two things that I needed. One of the guys at the cashier was actually looking for them, but no luck! The staff was very kind, friendly, and professional. The store was nice and clean. They also do speak Spanish, if anyone needs that. I guess Amazon and eBay will be my best bet!

    5  star employee during COVID-19

    See all

    1 month ago

    Anthony helped me with a shim for my battery terminal. Wonderful customer service. Deserves a raise.

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    4 days ago

    Thank you Anthony Gonzales for being so helpful in diagnosing the problem with my door panel. Much appreciated

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    2 months ago

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    7 months ago

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    9 months ago

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    2 years ago

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    9 months ago

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    5 months ago

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    1 year ago

    Miguel helped me put light bulb on on my grand vitara suzuki very helpful i will go back to shop there.l

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    2 years ago

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    1 year ago

    Customer service is beyond what one would expect. Totally recommend for any car parts or needs.

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    4 years ago

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    2 years ago

    Jeffery at the Los Alisos Autozone is always so knowledgeable, helpful and friendly. I highly recommend this store because of him.

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    1 year ago

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    3 years ago

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    6 years ago

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    7 years ago

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    2 years ago

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    3 years ago

    The sales person was rude; incompetent, unhelpful, and intentionally late to give refund!

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    2 years ago

    Service was OK the guy never counted my change back and shorted me $20 The little short guy is a thief

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    4 years ago

    What a well run store. Went in for a headlight that was out. Patrick was extremely helpful and fixed me right up! 10/10!!!!

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 4

    Ask the Community - AutoZone

    Review Highlights - AutoZone

    The GM Miguel chipped in and said he had his torque to put on the nuts which was so kind.

    Mentioned in 7 reviews

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (44 reviews)

    I am the manager for an auto repair shop in Lake Forest, and occasionally use this location…read more Particularly, I want to mention Kenia in the parts or wholesale counter. Working in automotive service for a long time now, you get to learn that knowing about cars is not exclusive to male or female these days, but for many working in the business, you often encounter that the employees are just working - they don't know anything or take an passion or interest in cars and how they work. So I have dealt with both males and females who just don't know anything, and it's rather disappointing. Everyday customer are relying on their expertise. Kennia is amazing. She is thorough, detailed, and goes out of her way to help and find other solutions, proactive, when me, a little shop - is in need of something. She is very knowledgeable. It doesn't take a lot for someone to take the extra step - and it shows. She doesn't have to, but she does anyway. Too many times, these days, we all become satisfied with doing the bare minimum, and don't think about the business or where our heart is it with doing the right thing and the best job we can. I pray she receives the recognition she deserves, because she makes it a pleasure to work with - you can trust what she does and recommends. Great job!

    Stopped in as I needed a few items to finish a project on my 4x4. I found the parts and checked out…read morewith Enrique. What a terrific person and excellent customer service. He actually has a personality and has a discussion while checking out. I compliment his excellent customer service skills and must note that it's people like Enrique who make the world a better place. Highly recommended

    Rebel Off Road - Front photo of the shop

    Rebel Off Road

    (390 reviews)

    Really happy with my experience at Rebel Off Road. They did my lift, regear, ball joints, diff…read morecovers, plus some custom body work and inner fender trimming for clearance. I had a couple clearance issues after the install, but they were quick to fix everything and made it right. Ryan was a big help throughout the process and was great to work with. Overall, solid experience and I'd definitely come back for more work.

    "READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I…read morechose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

    AutoZone - autopartssupplies - Updated May 2026

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