Tuttle-Click Hyundai had two things I was in search of. The first? A pre-owned mint condition 2018 Nissan Murano, Platinum Edition, in Pearl White. And the second? A really exceptional salesman that I could trust to sell me this SUV, whom goes by the name of Vince Fierro. Quite frankly, I don't think I've had a more pleasant car salesman ever! Prior to purchase, Vince went out of his way to be very accommodating, he even took pictures of the vehicle and sent them to me beforehand, which helped me immensely in deciding on if I cared to take the trip down to Irvine to see the car in person, and when I got there, he made the entire car buying process a total stressfree breeze that didn't take forever. Vince is Very upfront, honest, and I couldn't help but to compliment him on his classy way of doing business, especially within an industry where there really is no shortage of sleezeballs and untrustworthy salesmen that leave you feeling like somehow you are getting ripped off or swindled, but Vince really earned my business just by being a good, honest, and very relatable guy. The day I took delivery, it was raining pretty hard, and Vince held his umbrella up for me anytime we were outdoors and while transferring items from one vehicle to the other. I would definitely do business with him again. Thanks Vince! read more

Tuttle-Click Hyundai - Sales - My Murano from Vince at Tuttle-Click Hyundai - Car Dealers Near Me - Irvine, California

***If you're reading this , you're better off going to Tustin Hyundai, just 20 minutes North. To the advisors here AT TUTTLE Norman (main) & Adrian Reyna, this review is for you both. If you're looking to save money, time & avoid corporate-style business tactics, Tustin will look to help you with better service , at a better Tested Price & they are a 2-time winning dealership (for a reason). The voice machine playing at this location (Tuttle) falsely says they offer FAIR&COMPETITIVE pricing. That is false. Here's my experience after 2 visits. (1) first visit went great. Just went in for a factory reset on software. Left with quotes for other things my car needed. I left a positive review also but did walk out without needing to purchase anything because the service was free. (2) 2nd visit I needed an oil change. I scheduled an appointment weeks prior , did the late drop off night before. I wrote on the paper slip that I signed saying I was only looking for an oil change and filter. They do a tire alignment & find a lug nut needs removal & I need to buy another one-- because they removed it as is, they're not "supposed" to put it back. So I agree with hesitation , since I did not authorize that service. And they tell me by 12p they don't have that part (?) so I will need to wait an extra day for a single part (at dealership rate) , when all I went for was an oil change... and hours have gone by since opening, just to get that conclusion. I go pick up my car the next day , after going back and forth on decisions with needing to skip work & trying to get them to get this solved soon. (3) here's where it got suspicious. After having to call off the day from work for this (again I called weeks before , did late night drop off too) , I pick it up the next day. This is after I asked to speak to Norman, the main advisor and they had to ask a worker "to go pick up the part" sooner than later that week. When I left with the sheet that gave quotes for other things my car needed, I noticed the SAME SERVICE CODES as last time . The same codes recommended last time. This time they were all hiked up by more than 70-80$. All of them. For ex, after the first visit (in September) the coolant exchange was offered at $243. In December it was now $316? I got that same service, with the same CODE, at TUSTIN (TODAY) for $234. That is NOT competitive or fair pricing at all. Even if there is an increase for "parts" , "services" etc-- where is that kind of hike coming from ? About 30% increase on ALL previous quoted recommended services. (4) here's where I took extra steps to find out. I got a hang of Norman today and he says that parts & services can depend on "several" factors. He does not give any clear explanation , & so I'm left thinking So a customer just has to be LUCKY(?) to get there on a good day when prices are low ? Then what I did was call again & purposely asked for a lower level advisor and I asked them earnestly "does that kind of pricing hike sound right , for a coolant exchange & ALL the other increases ?" I explained these visits And he said "that does seem a little weird, a coolant exchange is about $240 yeah-- they might have double charged something perhaps". So why am I getting quoted $243, THEN $316? But at Tustin it's $234 & the other recommendations TOO. (5) now today I've tried getting a hang of Adrian who was the advisor handling the calls & my car (whose ability to pick up calls, return messages , update clients had been lagging since the second visit)... & I am not able to get through. I've spoken to an additional (2) advisors who I get on the phone with & I ask them" is Adrian there ? And both say "yeah he's right here". When I get transferred, it hangs up or goes to machine. This has happened for hours & there are no return calls. (6) be aware dealerships keep tabs on customers they deem problematic. & when I asked Norman if they provide through email or print that Customer Notes record, he acted like he didn't know what I was talking about. He must have asked me 3 times what I meant ~ I kept saying "Notes that are left by advisors , not techs. Notes left for other advisors , on customers." And he could not give me a clear answer as to whether or not he could share that with me-- he says they only keep technician notes , on the car, not the client. So I left it at that--but you know why I was asking. Take my experience with what you will. Because if you've read it, it was a multi-point shortcoming at various times. Not just an isolated "misunderstanding" but a string of subtle obstacles. They do not give fair & competitive pricing. Compare locations and check. That is a red flag already. Tustin has better prices & better service with advisors who actually take calls & return them. I own a business in Irvine myself and I can tell when a business has a good practice in grifting away customers that ask these questions. That is not an honest business you want to give your cash and time to. read more

Very easy purchase. Everyone is fantastic and will to work with you to make your purchase hassle free. No pressure sales.

Bought the vehicle with Tuttle Click due to limited inventory in SoCal, but would not recommend otherwise. Dealer charges significant markup and tries to play if off like they are one of the good guys, which is hilarious. Look, buyer and seller know what kind of BS both sides are willingly engaged in, don't try to frame it as anything more than it is: supply and demand. You're in the profit making business, not some self-righteous hero that just happens to be skimming from the top. Demanded I fill out a credit application though was paying cash. There is absolutely no legal ground for them to have made this demand. Patronizing conversation I had did not help. Multiple ageist comments. A buyer is a buyer, maybe learn some political correctness in this day and age. Keep your outdated opinions to yourself. Was told I had 2 days to pickup a reserved vehicle otherwise they would sell it, then the next day right before I was about to leave was told that the vehicle wasn't ready yet. Nice pressure tactic, clearly a lie. I'm sure trying to hit that sales quota before the end of the month makes one pull out all the stops to complete the sale. Asked about the California Clean Fuel reward not appearing on the invoice. Clueless salesman initially told me that I had to apply for it myself. Final invoice had it, but the fact that there was even a misunderstanding to begin with on a program so simple can only be described as frustrating for a buyer. Last point was my fault, but should have spent more time combing the vehicle, as afterwards found dirt on the seats and there was damage to the interior in the cargo space that was easily overlooked. Incredibly annoying on a brand new vehicle. If you're not in a rush, take your business elsewhere. read more

I would never buy another car from Tuttle Click Hyundai or any of the Tuttle. Click Chan stores the service people lie to you and then when u elevated my isssues to the general manager nothing was done to solve the issues!!! I've heard other dealers are good but I can attest the Tuttle. Li k Hyundai service is non existent and in fact that will tell you some one will cal you back and they never do!!! Dave your self the frustration go to a different dealership, one that does not lie to you! read more

My mom and I recently had a great experience with Vince purchasing a new vehicle. The process was seamless! He was very professional, patient and answered all our questions. You can tell he was not just trying to make a sale, but really cared to help us in our search. If you are on the market for a new Hyundai, 10/10 recommend meeting with Vince! read more

Alex Akhavan and General Manager Blair are absolutely incredible. PLEASE ask for them if you are shopping Hyundai in Orange County. They made everything so easy and seamless. We came in, we chose a car, we had a couple laughs. My family drove off with a brand new Santa Fe Hybrid and could not be happier. They took care of every one of our concerns with turning in our old lease. Perfect 10 A+++ Team at Tuttle Click Hyundai - ALEX ARHAVAN - THE BEST read more

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My husband and I had the most fabulous time making a deal here Tuttle-Click Hyundai, located in Irvine. We went in looking for a trade in and saw a black 2025 Santa Fe. We were greeted by Alex Akhavan, the Fleet/Internet Manager at Tuttle-Click Hyundai, when we were standing in the middle of the sales floor while all of the other floor sales guys were all in a meeting. A HUGE SHOUT OUT to ALEX AKHAVAN!!! I have never had such an easy and pleasant car transaction before, especially at a dealer. Alex helped us out and we were able to trade in our other Hyundai for this new one. Due to the help experience we received from Alex, we WILL be returning back to this dealership for our next two vehicles. read more

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Not happy with their Service and the employee in charge of lease return and the deal that I got from Turtle Creek Hyundai. My lease return Kia Niro was damaged at the front left wheel while at dealership position. I was told that they did not damage the wheel and is " your word against our word" Now I have ended up to pay for a new wheel. This is how they do business. I was under impression that I will get my lease paid off that did not happen. I am stock with a brand new Ioniq 5 that has problems and already parts have been replaced. And still has other problem that I have to take back to another dealership to get fix. read more

I purchased a Hyundai at Tuttle-Click recently and I could not be happier with my experience. Vince in Sales was so great in helping me see all the models and years in my price range without over selling. I really appreciated his friendly demeanor and his expert knowledge of all the car. He went well above and beyond in securing the exact car I wanted. I drove off the lot so happy and am really excited about my purchase. The process was smooth, efficient, and surprisingly quick for a car purchase. I also really valued Hassan in the finance dept. There was a lotto go over and sign. I didn't feel upsold, but just shown all my options and given choices. Proudly giving 5 stars to Tuttle-Click Hyundai. Highly recommend asking for Vince. read more

Recently leased a car with Arash and he was so kind and helpful. The process was very quick, I was out of there within a couple of hours. He is very patient and knowledgeable. Highly recommend visiting him at Tuttle Click Hyundai!! read more

Had better experience with other Hyundai dealerships. Only reason I bought the vehicle from here is because they have the specific vehicle that I wanted. Purchased a 2025 Hyundai Santa Fe AWD Calligraphy. read more

I got my Ioniq 6 last week. Despite my concerns about credit and financing, Invaluable and Rami were incredibly helpful and guided me through the process with patience and fairness. They gave me the best possible deal and, as always, were honest and professional. I truly appreciate their support! read more

David in sales is amazing. Connected very well and sold me a beautiful car at a great price. Second car I have bought from here. Super easy process and no pressure approach. Recommend to anyone looking for a great deal! read more

Tuttle-Click Hyundai - Sales - Car Dealers Near Me - Irvine, California

I couldn't ask for more Omar is very nice and friendly I was there just for oil change but ended with new car with amazing price read more

Tuttle-Click Hyundai - Sales - Omar is very nice and kind he helped me from a to z I was there for oil change but ended up with new car - Car Dealers Near Me - Irvine, California

I bought a vehicle 1/10/25. Even though there were some hiccups during my buying process Zane, Rich, and the rest of their service team made sure to improve my experience. I love my new vehicle and am grateful that the team here worked very hard to make the experience of buying my first brand new car a special one. read more

Searching for a 2026 Palisade Hybrid Calligraphy I found the Tuttle-Click Hyundai sales staff exceptionally helpful, and they provided a very fair and competitive quote. Even though I ended up purchasing my Palisade at another dealership, I felt extremely comfortable with the salespeople at Tuttle-Click Hyundai. read more

We bought the showroom black Knight, Hyundai Palisade. Fully loaded top of the line May 2024, not even a year and a half later the tires are completely bald. I am a stay at home mom I drop off my son to school somedays run errands around town and then I'm home. They are selling extremely cheap tires. Look up Hankook tires or ChatGPT. It's the number one complaint before you hit 30,000 miles you will need new tire tires. Absolutely unacceptable. I had a Toyota Highlander for 10 years. I replaced my tires maybe twice. I can only recall once though. Salesman pretend there is a warranty for these tires, but there isn't. If you've ever owned a Toyota Highlander, you will notice the immediate difference in performance. read more

Aiman was phenomenal. I absolutely love my new Santa Fe, these guys are absolute pros, even the finance manager was courteous and no one was aggressive. For me Tuttle Click is where I'm buying cars moving forward. Thank you Aiman, you're very thorough and professional. read more

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Shameful experience. My college-aged daughter brought her car here and was told she needed nearly $1,500 worth of repairs. After getting a second opinion, it was clear that most of what they claimed "needed fixing" was completely unnecessary. This looks like a blatant attempt to take advantage of a young student who doesn't yet know how to navigate car repairs. That's not just disappointing -- it's predatory. A dealership service department should be built on trust and integrity. Instead, Tuttle-Click Irvine tried to pad the bill and profit from someone's inexperience. If you value honesty, do yourself a favor: get everything they tell you in writing and always get a second opinion. This place does not deserve your trust. read more

Our lease was coming to an end so I called to see exactly what our options were. Omar answered the phone and was extremely helpful telling me what we could do. He helped us navigate the process of getting a new lease a couple of days later. Omar made getting a new car easy and painless. We drove off the lot in record time and couldn't be happier with our new ride. He checked in with us to make sure we were enjoying our new car and to see if we needed anything. If you're in the market for a new car, call Omar. Highly recommended. read more

We happened to walked in at Tuttle-Click Hyundai Irvine on Father's Day and just after a minute of looking around for Santa Cruz, Mr. Omar Younis showed up out of nowhere in the car lot and assisted us all throughout. He was nice enough to take us for a ride on all our prospect Santa Cruz and he even took the time to locate the specific blue stone with gray interior truck color that we were looking for, so we ended up going home with the new Santa Cruz and we are happy about it. Thanks to Mr. Omar. We came back after 4 days secondary to our request of roof rack re-adjustment and via text messaging Mr. Omar were able to squeeze us in their technician schedule. Thank you Mr. Omar Younis, Kyle and Mica for the fast and good service. Look for Mr. Omar regarding your specific car needs if you happened to visit Tuttle-click Hyundai branch. It was a pleasure doing business with you and thank you Mr. Omar Younis for an excellent customer service. read more

Thank you to Micah Leduc & Jesus Arredindo for your understanding, helpful & kindness!

Jason Frank was amazing. Buying a car is usually stressful and a terrible experience where you feel taken advantage of but we had the exact opposite experience. We changed our mind a few times and wanted exactly what we wanted and Jason was patient with us and found us the perfect car, better than what I though we wanted or could have. read more

Sales ppl led to service issues hence why i'm reporting this under Hyundai Sales as opposed to service but i'm upset with both. Moussa sold me on an after market security system. He made it seem like without the after market security system that my car would not have a security system and that insurance would cover the cost. He claimed that ALL insurance companies would reduce the monthly bill if you paid extra ($20 per month) for the security system. A few months later I was getting rattling every time my Tuscon went over 50MPH. I brought it in to Hyundai at Laguna Niguel because it was closer. They fixed the rattling but in the process they disabled my security system accidentally. That night my car got tampered with and there is damage on my car. I was sleeping above where my car was parked and the alarm did not go off. So the ONE time I needed the system it failed. In the morning I was leaving to travel and my car wouldn't start. I had to call AAA to get it started. Then I drove it back to Laguna Niguel Hyundai. They left me very little gas in my tank from when they serviced my vehicle so I was running on fumes only for the rude manager on-site to tell me that they didn't do servicing of cars on the weekend. SO I had the stressful experience of driving my car back to Tuttle click with almost no gas. When I got there, the service people determined the security system Moussa sold me was causing the drain on my battery which caused my security system to not go off when being tampered with. So the EXACT time I needed the security system, it failed and I have a damaged car as a result. Meanwhile that morning I was supposed to be traveling. I never expected attempting to fix a rattle would lead to all of this. I was told my the manager on site that they would not take the $20 per month off my monthly bill. They said that it would be deducted off the back end as opposed to reducing my monthly bill by $20 per month BUT there is literally no way for me to tell if that is actually true or happening in reality or not. Now I have a damaged car and Hyundai has not owned up to anything. I am paying the same amount for a service I don't have. I was a Toyota owner before this. I NEVER had any issues like this before. The resolution is that I don't know if my money really is being deducted off for the security system. I have damage to my vehicle that is a direct result of the security system failing that you guys pressured me into buying. Hyundai has not offered to fix the damage which is their fault. I have brought this to the attention of Hyundai on multiple occasions and I have yet to feel satisfied with their response. NEVER NEVER go to Laguna Niguel Hyundai for service. They were the reason my car didn't start the next day. AT ANY LOCATION DON'T FEEL PRESSURED TO GET THE SECURITY SYSTEM NO MATTER HOW MUCH THEY SELL IT. THEY WILL TELL YOU AAA and other insurance companies WILL COVER THE SECURITY SYSTEM AND FRAME IT LIKE THE SECURITY SYSTEM IS FREE AFTER THE INSURANCE DISCOUNT AND THIS IS SIMPLY NOT THE CASE IN MY EXPERIENCE. IT IS SLIMY THEY ARE JUST TRYING TO GET MORE SALES. read more

The best car leasing experience we have ever had! Tuttle-Click Hyundai Salespersons, Vince Fierro, Mike Nam and Sales Manager, Rami Aziz were friendly, knowledgeable, professional and helped us get the perfect car! Vince took the time to make sure we got a deal that worked best for us. We appreciated his honesty and that he never made us feel rushed or pressured into purchasing/leasing a car. Leasing our 2025 Palisade was smooth and enjoyable. Every person we interacted with at Tuttle-Click Hyundai, from sales to finance, was professional and made us feel like valued customers throughout the entire process. We highly recommend working with Vince Fierro, Mike Nam or Rami Aziz at Tuttle-Click Hyundai!! Thank you so much for all you guys did for us - we are truly happy customers! read more

Best sales experience delivered by Omar, such a nice and smooth lease process no complications. Highly recommended. read more

We had a fantastic experience leasing our new Hyundai Ioniq 6 at Tuttle-Click Hyundai in Irvine, and it was all thanks to Omar! He took the time to make sure we got a deal that worked for us. We really appreciated his friendly attitude. If you're looking for someone who genuinely cares and will help you every step of the way, ask for Omar -- you won't be disappointed! Thank you, Omar! we absolutely love our new Ioniq 6! read more

This dealer has to have one of the worst service departments on the planet. We made our appointment then we limped in with our Palisade with a slipping transmision After trying to tell my daughter she needed parts and services ( oil change, brake ect) we finnaly told them about our real issue for coming in. The vehicle has a badly slipping transmission ,still under warranty. The service writter seem disinterested and proceed to tell us the car could not be seen for a week.We talked to the General manager but no considerations were entertained. We got the impression that they lost interest knowing they were not selling parts and services. Abhorent customer relations and a feeling of being potentialy scamed and intimidated. Q read more

My wife wanted a very specific 2025 calligraphy Santa Fe. Was in contact with 2 other Hyundai dealerships who keep giving me the run around. I reach out to Hyundai Irvine and spoke to Omar within one day this man had found the car, personally drove to get it, and we were driving off in it the next day. Omar understood the assignment and delivered. If you're looking for anything Hyundai Omar is your guy!! We appreciate you sir, my wife is beyond happy with her new 2025 Santa Fe. Thank you again for the customer service and doing what Escondido and Poway couldn't with ease!! Will definitely buy another car from you soon. Thank you again!! read more

Tuttle-Click Hyundai - Sales - Car Dealers Near Me - Irvine, California

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Aiman was great to work with, he was very professional and easy to talk to. We purchased a used vehicle and he made sure it was in immaculate condition. I would definitely work with Aiman for any of our future vehicle needs. I thoroughly recommend him. read more

Tuttle-Click Hyundai helped me get a car quickly! I saw the car I wanted from carfax and got the car the very next day! Simple and easy process. The sales representative, Vince, was kind and friendly, and that's the kind of person I want to see when making a large purchase! I had a good experience with them and I love my new car! read more

Brought our vehicle in for service and no car wash due to renovations. Yet, no alternative was provided. One of the main perks of getting car serviced at a dealership is getting your car washed and clean at pick up. They should have offered a voucher elsewhere or a later point of an agreement with another location to wash. Poor customer service Never coming back read more

Arash Hamidi and his sales manager were absolutely incredible! I walked into the dealership because I had a horrible experience with another dealership so I decided to go elsewhere. I came to Turtle Click Hyundai in Irvine and I am SOOOO glad I did. They are professional, courteous, efficient, and overall amazing. They are not your typical "sleezy car sales" team they are completely opposite. I do not have the best credit and they were honest and helpful given my situation. They did not push me into anything I could not afford and gave me real advice and options. I walked out with a 2026 Hyundai Kona and I walked in wanting something else but with their knowledge and guidance they helped me realize what I needed and would be comfortable in with realistic payments etc they got me approved quickly and didn't make me jump through any ridiculous hoops. I was in and out of the dealership start to finish within 2 hours! The finance department was also fantastic. They didn't throw anything unnecessary onto my contract or try and sell me on additional add ons I didn't need. I cannot recommend this dealership enough. So so so happy with the entire team. read more

Tuttle-Click Hyundai - Sales - Car Dealers Near Me - Irvine, California

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Excellent sales service! Omar Younis was awesome, from the moment we walked in he was very helpful and friendly. Explained all the necessary details and we have a beautiful new Kona ! Thank you Tuttle-Click! read more

Tuttle-Click Hyundai - Sales - New Kona! - Car Dealers Near Me - Irvine, California

Amazing experience! From the moment we got to the dealership! Vince, our salesperson was so kind, super knowledgeable, not pushy!! Walked us through the process from start to finish. It's been over a month since I've purchased the car and he is still checking in! Great customer service, thank you Vince! read more

Very friendly and helpful sales team. Their service was excellent and my husband did not have to stay very long considering the whole process. read more

We had such a great experience leasing our new Palisade with Alex Akhavan. We had first visited the Mission Viejo Hyundai and left feeling very discouraged and taken advantage of. A friend of mine recommended Tuttle Click Hyundai and I am so glad she did. We met Alex Akhavan at Tuttle Click - he is a true pro. There was full disclosure on the price and the process felt straightforward and easy. We are so grateful to Alex and love our new car. read more

Had a wonderful experience buying a used Prius when I was initially preparing myself for the worst. Mr. Alex, the internet manager, is upfront and kind and not pushy in the least. I can understand the positive reviews behind this dealership now. read more

I'm totally disappointed with sales associates Alex Akhaven. I am a repeat customer to this dealership and he rudely engaged in the negotiation process through email. He bolded with exclamation points as he questioned what I was offering for a vehicles and when I let him know the rationale because I had found another car around the same price at a different dealer, he dismissed me and said "Sounds good, wished you luck." I will not go back here. read more