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    iQ Cleaning

    3.9 (168 reviews)
    Closed 8:00 am - 5:30 pm

    Get pricing & availability

    Response time

    50 minutes

    Response rate

    100%

    Services - iQ Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    1 More Service

    Regular home cleaning

    iQ Cleaning Photos

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    Recommended Reviews - iQ Cleaning

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    Reviews With Photos

    John F.

    We have had nothing but disappointment on our services as of late with NO assistance from the office to solve our issues. Have been a loyal customer for 2+ years. WAS a great service, but now will NEVER recommend them to anyone. I would recommend you stay away from this company. Would rate them a 5 out of 10 for cleaning and a 1 out of 10 for customer service. Terrible treatment for a loyal customer, just think how you as a new customer will fair?!?!? Photos of my floor less than 24hrs after my "cleaning" service.

    Email 1
    Diana N.

    Responding to Nicole's below: I received two emails from you stating that no refunds would be offered. I did not ask for 3 free cleanings. I asked for a refund and two cleanings to make up for your EGREGIOUS error. That is standard practice with cleaning companies. I have pasted your responses to me below because you are twisting our interaction, which only further proves my 1-star review of your business. You only committed to a refund AFTER I told you I was pursuing a complaint with the Better Business Bureau and left negative reviews here. People of Yelp --- I do not trust this company and do not recommend them. Emails from Nicole at iQ Cleaning: Nicole (iQ Cleaning) Jan 9, 3:55 PM EST "...Unfortunately, we're unable to offer a refund and two free cleanings as a result of this grievous mistake. Instead, we can offer a complementary add-on service during your next cleaning; like an interior refrigerator or oven cleaning. We truly hope you could accept this offer in lieu of your request, but if not, we do understand if you prefer to suspend service. Although, we are looking to avoid this outcome. " Nicole (iQ Cleaning) Jan 10, 8:35 AM EST "Not at all, Diana. We understand the dangers and do agree this is a highly sensitive and serious matter. Please be assured this mistake has been addressed with our team. However, we're unable to accommodate your refund and free service request. Please let us know how you prefer to proceed."

    and more hair
    Nicole C.

    Please see the below response from the owner where he defends his cleaning team. I've attached pictures so you can judge for yourself. You can do better for less money as I came to find out when hiring a new team. -------------- I've been a client of IQ for years now and have generally always had a positive experience. Recently, both the quality of the work and the service have gone way down. We had a cleaning team come prior to our family vacation. When we returned, there was visible dirt on countertops and appliances, floors were not cleaned, and there was hair left in the sink and bath tub. Basically, it looked like no one had come to clean. IQ's policy is that they will return within 48 hours to do a "re-clean". The problem is that you have to be home to let them in for the re-clean; as we were on vacation, they agreed to do the re-clean when we returned. They decided to send the same team to do the re-clean which I questioned their judgment on, but figured I'd give them a chance. Not surprisingly, I returned home again to a an only sub-clean space. While it was much better than before, there was still hair in the sink (I should mention that it was not our hair, but the cleaner's hair) and the entire place smelled like mildew (my guess is that they used mildewed mops or rags for cleaning). I let them know immediately of their second fail and didn't receive a response for 48 hours to which they replied that they could come either today (Monday) or tomorrow (Tuesday) to fix the situation. I let them know that my husband and I both work full time which is why we generally schedule weekends and would not be available to let them in. They refused any other scenario to fix the situation- coming this weekend, offering any money back, etc. Thus, I had to terminate our 4 year relationship with them. Stay away.

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    Page 1 of 5

    Ask the Community - iQ Cleaning

    Review Highlights - iQ Cleaning

    I have used IQ Cleaning for biweekly cleaning services, move-out cleaning, snow removal, and landscaping services.

    Mentioned in 7 reviews

    Read more highlights

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    MK Cleaning Services

    MK Cleaning Services

    (233 reviews)

    Columbia Heights

    MK cleaning services was amazing! They were extremely thorough and I even received photos of their…read morework since I wasn't at home. It was easy to book and the person who I spoke to throughout the process was very helpful and prompt in their responses. The price was great for a whole 3 bedrooms house plus bedroom clean and appliance clean, all being $280. I was very happy with MK cleaning services and I would recommend them 100 times over.

    And just like that, I'm a total believer in hiring a home cleaning service! I had resisted doing…read moreso for years - felt like a luxury or extravagance I didn't need. But I took the plunge now that I've retired into a 3,100 sq. ft. home and just found the upkeep too exhausting. MK Cleaning Services to the rescue! I hired MKC for an initial deep clean just to see if I liked it and the 2-person team they sent knocked it out of the park. Three full hours, doing an amazing job and being very respectful of my home. Their thoroughness was so impressive - they even washed down ALL the kitchen cabinets and cleaned the popcorn machine in the party room! The floors were wet-mopped; every area rug and carpet vacuumed - my house looks and smells amazing and I will be hiring MKC for monthly cleanings from now on. (I learned a lesson - DON'T empty your trash before they come, because they'll empty it again even if there's almost nothing in the bin.) TIP: Having GoogleTranslate on my phone turned out to be immensely helpful for giving instructions since my crew's native language was Brazilian Portuguese. You won't be disappointed with MK Cleaning Services!

    Progressive Cleaning - Rude response

    Progressive Cleaning

    (300 reviews)

    I've used Progressive a few times for a one-time clean. Easy and quick to book. They have always…read morearrived on time and have done a truly thorough job, taking care and paying attention to the details. I highly recommend.

    We booked recurring office cleaning services with Progressive and had an extremely poor experience…read more Multiple teams they sent were unprofessional, rude, and did not clean properly. When we raised concerns on several occasions, the attitudes of some team members worsened rather than improved. During subsequent visits, staff made condescending and inappropriate remarks, creating an uncomfortable work environment. There was also an incident of petty theft that was caught on camera. When we confronted the company, the item was returned, but no meaningful action or accountability followed. On multiple appointments, teams arrived and claimed "nothing needed to be cleaned" and attempted to leave without performing services. It became clear that the company did not take our concerns seriously or care about maintaining professional standards. Overall, this was a very disappointing and stressful experience, and we would not recommend this company for office cleaning services. (Update) And they are lying. I have many emails showing proof of theft and the team acknowledging the theft, of the conversations with the team of them returning the stolen items. These guys are scoundrels. Wow, I am not surprised , I also encountered very shady behaviors from their team during the work. If you do decide to give this company a try, please be careful.

    iQ Cleaning - homecleaning - Updated May 2026

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