I contacted Lorita on a Monday and she was able to fit me in on that Saturday morning at 10am -- quick turnaround. She was very responsive via email, always getting back to me the same day, and her quote was very reasonable. The night before my appointment, she texted me to confirm and let me know that it would be her helper, Alicia, who'd be stopping by.
Alicia texted me 45 minutes prior to the appointment time saying she was already nearby and could start at 9:45 instead if that worked for me. I was happy to get started earlier, and she actually ended up arriving at 9:38. Talk about punctual!
Alicia brought all her own supplies; I was surprised how much stuff she actually hauled along with her. She was very friendly and started by asking where I'd like to direct her. I told her my priorities and then left her to it.
She worked diligently from 9:45 until 11:20, starting with the bathroom and ending ultimately with mopping the floors -- she was very practical in her approach for mopping, and actually mopped herself out of the apartment! It was kind of funny, but a really smart way to do it, so she could make sure she didn't step on any part of the floor she'd just cleaned.
After the floor dried, I went to take a look at my newly cleaned house, and I was delighted! First of all, she cleaned as well as I would have myself -- maybe even better! A pet peeve of mine is a lack of thoroughness and thoughtfulness in a service I've paid for, but I had no complaints of Alicia. She cleaned very thoroughly, and on top of that I was really taken by all the little touches: she cleaned out the drain catch in the tub, wiped down my cutting board and placed it neatly on the counter, she folded my bathroom towels prettily, fluffed the sofa pillows, wiped down the window sill in the bathroom, and even folded the toilet paper end into a triangle hotel-style! I am very pleased! I think she may have missed part of a wall in the shower, but I'm so overwhelmingly pleased with every other aspect of her work that I feel bad even mentioning it. Honestly, I didn't even notice it, I was so dazzled by the sparkling cleanliness all around me that my boyfriend had to point it out to me. My house smells so clean! I'm super happy!
I'm definitely going to continue working with Lorita and Alicia. Thank you, Alicia, for all your hard work today! I definitely recommend this business. A great value for great service. I'm much happier with Lorita's cleaning service than any other I've tried, and I've tried several of the bigger well-rated services in the area. Also, I feel good that I am supporting a small, local, woman-owned business. Two thumbs up, will hire again! read more