HORRIBLE CUSTOMER SERVICE! I went in here to get my phone screen fixed and it clearly said on the screen iPhone 7 $69 -15mins to repair. He proceeded to say that was a mistake and it's going to be $80 plus tax. The i said it says $69 on the screen and he went and unplugged the screen that said it was $69. And then told me to go somewhere else to fix my phone!!!!!! Please take your phone somewhere else to get fixed. This guy Daniel is a bad person and cares only about money and not people Or customer service! read more

Reasonably priced and fast. Concurrently locates right by the Hoboken PATH station Can't ask for more than that.

I have an iphonex which stopped responding to touch input. the phone is out of warranty, so I figured I'd try to support a local business and went there to have it fixed. I dropped it off and in about 15 minutes he brought it out with a screen that was responding, so I figured all was well. I read online that apple is aware of what is referred to as "touch death" - and is covering it under a warranty extension program. two days later the issue happened again, so I returned with it. ok, so I mention this to him and he admits he knew of this, but he was happy to take my 200 dollars anyway. not exactly honest, but he's trying to make a living I figure. he once again replaces the screen, once again it fails. now I ask him about it, and he tells me he's using "refurbished" screens.. and that the dot that was left under the glass would fade eventually and if not return it. screen starts dieing again. however before I could return it, it fell and cracked, so I have to chalk this up as a loss, because he's not going to replace it because it's cracked (and I have no way to prove the failure occurred before, I understand that) so I being it with me to my brother's house and ordered a new screen, and my brother replaced it (he does that sort of thing) - after opening it up, my brother mentions " uh.. you know you're missing stuff in here..." turns out there's a small grounding pin/tab which just wasn't put back??? apple doesn't put "extra" parts in there!! just because it's small, does not mean it's insignificant. in addition to the touch problems I experienced, faceid also barely worked. I had to tilt the phone at a weird angle to try to make it recognise me and if did once out of every 3-4 tries. after my brother replaced the screen with a NEW screen and did it CORRECTLY it works perfectly, touch works perfectly, and faceid recognizes me instantly. sorry, but I really can't recommend this place. read more

Called ahead of time to ask for pricing for iPhone 6s screen. Immediately went without hesitation being that the reviews on here are all great! Sure enough I have to admit that they did meet my expectations and it was a quick process less than 10 minutes and a lot affordable than most places around the area! Thank you!! read more

Seriously great service. Fast, efficient, friendly, and met every expectation they promised.

DO NOT GO HERE TO GET YOUR PHONE REPAIRED. I went in to get a screen replaced and 3 weeks later I have a completely broken phone thanks to them. It takes a lot for me to write a bad review, but I don't want anyone else to have to go through the nonsense that I went through. I smashed my screen right before a trip out of town and went there to get it replaced. It took 10 minutes which I was pleased about. They notified me that there was water damage - I knew exactly when that had happened (months ago) and had had no issues whatsoever with the phone since then. When I got it back I noticed that wherever I touched the screen it turned purple. The repairman said it was just static and it would go away. It didn't. A few hours later I called to ask if this was normal. He said yes it should stop in a few hours. It didn't. It continued to happen for the entire time I was out of town (a week) and never went away. So I contacted them when I returned to tell them that it was still going on and they said to bring it in. I drove there and he said he didn't have the screens in and to come back next week, which brings us to this glorious day. I wish, oh how I wish I had just put up with purple appearing, but when you pay over $100 to get something replaced, it should be replaced with something that works properly. I waited for almost an hour. One of the repairmen came out with a screen and said, "We have this screen but there's some water droplets in it that should go away. Is that ok?" Um, no, it is absolutely not ok. He said, ok, they would replace it with a new one (Are you kidding me?! Why was that not the first option!??!) At one point the main repairman came out and said "can you look at this and make sure the colors look right? I'm colorblind." I'm not sure if this was a complete lie or not, but I didn't understand why he was asking ME and not one of the many other people that work there or comparing it to a fully functioning phone. I said as far as I could tell it did, but it was hard to say. I then waited for another 20 minutes or so. While I was waiting, somebody came in and said that they'd had their screen replaced by them last week and it was having issues. Hmmmmmm...not a good sign. I got my phone back and went outside where my friend had been patiently waiting for well over an hour since there's absolutely no parking in Hoboken. I told her my screen didn't look right but since she'd been waiting for an hour and we were packing for a cross country move I decided to just deal with it and cut my losses and go. I plugged my phone in because it was at 1% and noticed that it said it was charging but couldn't get above 1%. I then noticed that it kept restarting itself and turning on and off every few minutes. This had never happened with my phone before, and as you can imagine, this was absolutely not ok. I went all the way back there and told them what was going on. I waited for another hour. In that time a woman came in to get her screen repaired which they did in under 10 minutes. More on her later. The repairman was clearly not making any progress and it this point my patience had completely run out. I had wasted over 2 hours at this place trying to have them correct their errors. He said that he couldn't figure out what was wrong with it and that there was nothing he could do. When I told him that I wanted a refund he said "well we did replace the cracked screen." Yes, you did, with another BROKEN screen and now I have a phone that DOESN'T FUNCTION AT ALL. He tried to blame it on the water damage (the iPhone has a thing inside that turns red when it has been exposed to water) that had occurred MONTHS ago. The phone had had absolutely NO issues whatsoever prior to today when he tried to replace the broken screen he had replaced the cracked one with. I told him that I was going to need to buy a new phone and that they needed to reimburse me for the full amount at the absolute very least and even that wasn't enough since I was going to have to buy a new phone. While this exchange was happening, the woman I mentioned who came in earlier for a screen repair returned and said that her phone wasn't working. Are you kidding me?!?! THEN a man came in to pick up a phone he had brought in for repair and it wouldn't even turn on. These guys have absolutely NO idea what they're doing and it sounds like they end up doing more damage than good. I can't believe I have to replace my phone 2 days before a cross country move. He took no responsibility for the damage he did to my phone and just kept denying it. He finally gave in and gave me a full refund but he was incredibly reluctant to do so. I will be reporting them to the BBB and urge anyone else in need of a phone repair to go elsewhere. DO NOT GO HERE UNLESS YOU WANT THEM TO TRASH YOUR PHONE! read more

I dropped my phone and the glass shattered into a million pieces...this place is fast and the service was great...thank you!!!

I was ready 2 months ago to give this place a 5 star review... I had a cracked screen - after dropping my phone - repaired here in March and was very happy with the service and price. The other day I noticed a new crack in the screen, I didn't drop it, there was no point of impact, I didn't sit on it, I put no unusual pressure on it. Thinking that this was a defect in the glass that had been installed I brought it back to the shop. I showed him the screen and he agreed with me that it was an odd break and agreed that there was in fact no point of impact but simply told me that "cracks are not covered by our warranty because our whole business is fixing cracks". He didn't bother to even take a closer look at my phone, didn't offer to call the people who supply the glass to ask about possible defects, really didn't care to go through any effort at all to help me. He offered me a discount, but I am not going to pay again - there was something wrong with the repair, I am not saying the work was bad necessarily but there could be many possible answers to what happened and he didn't even bother to try to find them. I was going to refer my brother in-law here because I had been so happy with the initial service, but now I would not recommend going here, rather find a place that stands by their work regardless of what happens, whether it is a crack or other imperfection. read more

Same story as the other 1 star reviews. Phone was fixed here, 2 months later it began freezing up and having streaks through it. My friend had the same thing happen to his phone after having it fixed here. Store owner became extremely angry. Horrible person to deal with. First negative review as I usually use Yelp as a medium to help small businesses but this was such a terrible experience I felt it would be best to warn others as they do not use apple products..hence the issues DO NOT GO HERE read more

Dropped off an IPhone 4S with a cracked screen, and it was fixed like new in 20 minutes. $99 plus tax

Unfortunately I'm a klutz when it comes to dropping my iPhone. But fortunately I've found ipulse! They are always super friendly and helpful. They do an amazing job fixing my screen quickly. Highly recommend them to anyone who abuses their phones like me :) read more

I'm SO thankful to have found this place on yelp!!!! Thanks for all the great reviews. I walked in with a shattered iPhone 4s and was in/out in less than 30mins! I was freaking out because even though I have insurance, it would have cost $160 for a refurbished replacement. For $107, it was a fast, excellently priced solution. No wait time and they were pleasant to deal with. I'd highly recommend it! read more

I love this place! I have had them replace - iphone 4 glass - ipad glass - iphone 4 water damage They are amazing and always so helpful with all my electronic issues. I recommend them to everyone. read more

save your wallet from depreciation and yourself the headache and go to a legit apple repair store.... or at least some place that is willing to honor their lack of expertise with a refund. This store has had my ipad for over two weeks to repair a broken screen. first it was returned to me and i could not charge the ipad. second it was returned to me and blue tooth and wifi would not connect. now i am told the motherboard is broken and they can do nothing further. What good is an ipad to me that i cannot use in my own home unless i pay for extra data? So now i am out over $200 for "repairs" and ... you would think they would refund my money but no! i even asked for it an NO! well.....maybe someone will learn from my mistake and say NO TO IPULSE read more

My screen got repaired in like 10minutes and the person was really nice. I had a screen protector with me for my iphone7, gave it to him and he put it for me and that was a complimentary service from him. I recommend this place for all iPhone users. read more

Phemonal service and even better pricing. Nick is super sweet and had my screen fixed in under 10 minutes.

Honest people! I took my phone there for a repair to the mic and unbeknownst to me the problem had resolved itself. They checked my phone and found no problems with it and to my surprise the mic was working again. I'm very grateful that I wasn't taken advantage of. read more

After unsucessfully trying to repair a cracked iphone screen I bought off the Internet from a less than stellar company (so I painfully learned), my friend attempted to fix it himself when he realized they sent me a faulty screen. I then went to iPulse and am so happy I did. The gentleman there was so nice, checked my phone for full functioning capability before he said he would repair it. Fixed it in less than 30 minutes back to perfect condition for a really great price!! Service with a smile and in an upscale office building. Have recommended this business to all my friends for future needs. Thanks! read more

So here we go. I took my son's computer in to be repaired and was quoted $191.63 and promised computer would be available the next day. I called the next day to check the status and was told that it would be an additional $100.00 b/c the technician mistakenly quoted me the wrong price the day prior. I went into the store the following day to retrieve my computer and get a refund for a repair that did not take place. Technician and supervisor was extremely rude and actually debited another $191.63 from my account when it should have been credited.... I wrote a review on yelp and the next day I saw two charges for $191.63 for a repair that did not take place. I disputed the charge with my bank and was credited back only $191.63 as impulse lied to the bank an stated that they did complete the service. I called ipulse and I was told that I would not get back my $191.63 because I wrote them a bad review. DON'T USE THEM AT ALL!! UNPROFESSIONAL, DISHONEST AND NASTY PEOPLE. I will write several reviews everyday until my $191.63 is returned. Thank God that I am saved and have a family because under different circumstances this could be really ugly. I was blatantly robbed by a computer repair company because they reneged on a promise and I wrote a honest review about their lack of professionalism. The fact that DANIEL (the supervisor) just told me that I would not get my money back because I wrote them a bad review is testament to their lack of professionalism and general courtesy. Daniel is very lucky that I am a God fearing man! I will continue to write reviews until my money is returned. STAY AWAY! Also, I am filing a police report later today with the Englewood Police department and am prepared to go to court over this nonsense. read more

I recently had a screen repaired there. About a month later my screen started going dim and acting up. When I took it there I was told it was past my 30 day warranty period. I took my phone to a different repair center close to my work and when they took it apart they told me that whoever fixed it initially had used non-authentic parts from China instead of real Apple parts. The new company also showed me how Ipulse had put screws back in my phone incorrectly and did a janky job overall installing their fake parts. NEVER GO THERE. Complete scam! read more

These guys rock. iPad 3 fell off table and the glass cracked. Took it to this guy and 45 mins and $140 later, good as new. Apple wanted $299 to swap it with a refurbished one. read more

I felt completely taken advantage of here. Took in my 4S, which sustained minimal water damage, and was sold the $100 water damage package. I was told any parts needing replacement would be extra. Btw, a new phone if I went to the apple store and traded in mine would be $200. But I figured $100 was better than $200. After picking up my phone all seemed to be in working order and no parts needed to be replaced, but as we know, sometimes issues manifest themselves after a period of time, so I asked the assistant if I still had issues when I returned home, could I bring the phone back. She said yes, as long as it was within a few days. Sure enough, I started having sound issues as soon as I got home, so within a few days I returned to the shop to have him fix it properly. I assumed he would only charge me for the part cost and comp the repair cost since the job wasn't done properly the first time. But I was shocked to learn that he wanted me to pony up another $60 to repair a part which costs $12! All in all that would be $160 that I would have shelled out and he still couldn't guarantee that it would fix the problem. The final straw was when I asked him to pull out the part that wasn't working to show me the damage. Instead he showed me the new part he would be replacing it with...ummm shady. And to make matters worse, none of this conversation was with the owner. It was all communicated thru his assistant despite my repeated requests to speak with him in person! I ended up ordering the part for $12 on Directfix dot com and by watching their YouTube tutorials, replaced the part myself. It took 15 minutes. read more

My IPhone 7 screen cracked yesterday and while I was in the area, I came upon this store. The replacing process only took 10 minutes! Plus, the screen quality was very satisfying. After yesterday's fix and today's usage, there are no glitches and once again, I am very satisfied. This store is great and the guy is great as well. Really recommend! read more

After the bad experience with ICracked home service i made more research and found IPulse. Wanted to see the place personally and drove to Hoboken. Very nice, extremely well organized and clean. Replaced my 4s screen in 20 minutes and did a great job and half the price as Apple. Thank you Daniel who waied for me and kept the store open. Definitively will recommend to a friend read more

I was obviously upset when my screen cracked with iPhone 3GS.. i'm waiting for iPhone 5 before upgrading and it did me no good... i've lost the phone 2 times and cracked it once... I am going back again today to get the screen fixed again... but would go back since he did a great job the first time... it costed me $42 last time so worth the trip to Hoboken.. read more

I'm giving it a two stars only because the owner is really nice and the place is clean and nice. But I went twice to replace my screen. The screen looks good but after a few scrolls through Instagram and trying to type a message the screen freezes and you can't do anything. I have to lock my phone and go back and try and unlock it. He fixed my screen the next day and the new screen is still doing the same thing. I would not go back here to fix my screen. I have an IPhone 8 Plus btw. Super disappointed because now I have to buy a new phone. read more

My iPhone 3G home button stopped working and I really did not want to shell out $200 for a new phone. The concierge in my building recommended iPhone Repair Center in Hoboken. The business is conveniently located right next to the Hoboken train station, on the 2nd floor of an office building. The repairman replaced my broken button in 10 minutes for $40! Highly recommended. read more

This place is miraculous. Dropped my iPhone causing a large black ink-like spot under the screen and the whole screen image was distorted and impossible to see anything. Brought it here and was fixed within 30 minutes for 100$. Highly, highly recommend b read more

This place is a great find. I came in with a smashed iPad 2 screen to get a quote before I claimed it on my homeowners insurance. The total for repair was $130, HALF my deductible!! And the best part....the front desk person said, "it will be ready in 40 minutes." The result was a perfectly repaired, back to full working condition iPad. AND they guarantee their work for 90 days. Bring your broken equipment here - fast, quality, inexpensive fixes. What else can you ask for?! read more

Buyer Beware. We brought our iPad here to have a cracked screen replaced. After picking it up, we noticed there was a crack in the screen as soon as we got home less than an hour later. Nothing happened in the interim that would have caused it to crack -- so we knew there had to be a problem with the screen replacement. We went back the next day, and they wouldn't help us at all or take any responsibility. Yes, it's cheaper than going through Apple, but the service is worthless if it is done so shoddily that the replacement screen breaks on its own within an hour. read more

This shop is excellent. They repaired my iPhone 5 glass in about 45 minutes and it looks beautiful. Beyond that I must make public mention of their generosity - I am government worker who has been laid off until the jokers in Congress get their acts together and on solidarity, they offered me a slightly reduced rate and I am grateful. read more

I've used them twice - once for battery replacement, and once to replace a cracked screen that Apple wouldn't replace (slightly bent case and they wouldn't un-bend, but he fixed). He was amazing. Did both while I waited, and perfect results. Highly recommend. Will be heading back soon for a battery replace on my 2 year old phone. I jokingly tell my friends that I am Off to See the Wizard..... he is one :-) read more

Quick affordable iPhone repair. Don't forget the $10 yelp coup!

I think they call them iPulse now. The guy fixed my ipad2 screen within hours!!! dropped in off in the morning and pick up during lunch. I can't tell it was not the original!!!! He is the bomb!!! Good job!!! read more

Very professional. Daniel fixed my cracked iPhone XS screen in 10 minutes!!! Even the True Tone works (I did my research and was expecting it to not work)! Very happy I came to iPulse to fix my screen. Everything (3D touch, Face ID, True Tone) works. read more

If you need an iPhone/iPad repair, have it done by Apple. While this business did repair my cracked glass screen, they did not reassemble the phone properly. Apple claimed that this 3rd party service center damaged my LCD. While i saved $100 on the repair by not going to Apple, it ended up costing me a lot of time and a ton of money to get a new phone. Also be aware that this company will not replace your glass with certified Apple glass, and they will not ensure perfect functionality like Apple. Use this service if your phone is out-of-warranty and have nothing to lose. read more

I need to thank my AT&T folks for recommending this place to replace my broken iphone 6 screen. This place is run really well, they are very efficient, QUICK with service and extremely fairly priced. I need to call out Najah, who really helped me when i broke the replacement screen AGAIN...she's fantastic! LOVE this place. Won't go anywhere else! read more

Stayed late to help me out with my iPhone 5S cracked screen. took about 15 mins and it looked like new again. Great work, thanks!

I'm the 100th reviewer! Well, I've been at this place 3 times already. Always for a broken screen and last time also for a battery replacement. I have no complaints, they are reliable, fast and have much cheaper prices than apple store and other places I compared. I totally recommend them! read more

Screen changed in 5 minutes, great price, friendly service. Definitely will come here for any issues in the future!