My Computer Tech is a business I found in Yelp while I was drinking my coffee this morning. I…read morekilled enough time so I would arrive at the business when they were open. There wasn't anyone there and I thought at first I was supposed to buzz to be let inside. Then I realized by reading the sign it's a buzzer for delivery people. Duh Marianne! I decided to walk over to Best Buy and talk to the Geek Squad. Flash Forward to 11am after an unsuccessful attempt two other places, I decided to stop again on my way home. Alas there's no one there again. The second visit I took a photo of the dark inside door! I'm very disappointed that this place doesn't have the hours advertised yet there's a sign out front offering free estimates. I'm not wasting any more time here.

Ofir was responsive, reliable and professional. I like how convenient it was that he came to my…read morehouse instead of me carrying the heavy PC to a store. My computer works fine now and he offers additional help if my computer crashes again. Would use his services again.

I brought my broken laptop & a replacement problem. And I now have properly functioning laptop…read more Worth every penny. Warm Regard,.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

Bob Evans the owner is an absolute gem. I've lived in NYC 30 yr's+ & have perhaps only twice worked…read morewith such an exceptionally trustworthy business expert & owner. Yesterday I had a nightmare with a very expensive, brand new Epson P700 printer. Bob took the time to listen to me, handle scheduling & he was very responsive. I've worked in corporate print media publishing, at Conde Nast, Hearst, etc. with IT printer, tech specialists etc. Bob is by far the best.

Bob answered the phone. He was always honest and nice. I used his service about a year ago, but…read more when I requested that he send someone to repair my pc, he didn't just schedule an appointment. We discussed all the issues with the computer He concluded that I should call my cable company. He said that I shouldn't waste time and money.

Joe was great. He came to my apartment; couldn't resolve the issue. Took the laptop to the shop…read more Returned it the following day. I can access my files. Thank you, Helen

Our Bizhub C754E had been giving us issues for weeks and after a we called Tier4Techs.com, Joe…read moretheir technician, arrived quicktly and was extremely knowledgeable. Not only did Joe diagnose the problem, but he also took the time to explain exactly what is wrong and how he was going to repair it. What really stood out to me was Joe's expertise and efficiency. He had to order parts to get our copier up and running, and it has been working flawlessly ever since. On top of that, Tier4Techs.com was fairly priced and transparent, they don't mark up parts at all. If you're looking for a reliable, professional, and friendly copier repair service, I truly recommend Tier4Techs.com. We will be using them for all our office equipment.

I had an a emergency with my Xerox copier. The machine was completely down. Spoke to Bob Owens and…read morehe was kind enough to send over one of his copier technicians to our company right away this morning. He had us up and running within 30 minutes. I was very happy with the service they provided. Fantastic company to work with!!

I've been using this company to service all the copier and fax machines at my school district…read more Quick response time, very professional technicians. Repair service fees are the lowest around.

We had high hopes for doing business with this service, but the technician that we spoke with was…read morevery unfriendly, unhelpful, and almost made us feel as though he did not want to do business with us. Previously, we had had a good experience with this company, but this time was a total disappointment and I would not recommend anyone doing business with these people at all.. yes, it was extremely disappointing and made us feel as though he did not want to serve us

The guys are very knowledgeable on all electronics and charge decent prices. I've been going to…read morethem for over 8 years and they never let me down.

Fast response time! I called this place up for a quote and their prices seemed very reasonable…read more They sent over someone to fix my pc very quickly! My computer is running better than the day I bought it! The reason I'm giving it 4 stars and not 5, the job took a little longer than expected. However they sent over a really nice guy who knew his stuff! I'll use them again!

Very knowledgeable,helpful and professional. I have had a lot of help with my computer over the…read moreyears and hope many people reading this get the same !