Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

Joseph is really helpful in solving my home networking issue. He responded to my quote request and…read moreother questions really fast. Came with good advice but also listen to my preference.

Knowledgeable, courteous and quick. What more could you ask for from an IT expert. So glad we found…read moreJoseph and his team. Our wifi works smoothly with maximum coverage. Could not be happier!

Sebastian is a waymaker. I have been a customer since 2021, and he has updated or fixed 3 desktops…read moreand one laptop. I highly recommend him. Excellent tech and customer service skills. Don't hesitate if you have a computer problem. He will take a good look at the computer and give you a thorough explanation of the possible problem and solution.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Did an amazing job and installing multiple cameras, Access points and a whole advanced Wifi network…read morefor my entire Multifamily multi-floor home with all new wiring. Extremely well priced compared to any competition, was thorough with quotes and always gave me multiple options on pricing and best methods. Always took as much time needed to get the job done right the first time! I couldn't be happier with all the work done. I already have referred him to many in my family.

It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

They repaired my iPad screen that was lifting, quickly and carefully. The work looks clean, the…read morescreen feels solid again, and the whole process was stress-free. I'd definitely recommend their service.

Excellent service and super fast. The flight attendant…read morespilled soda on my laptop by accident and my keyboard died. LaptopMD helped me contain the issue and cleaned the laptop within 1 hr (I paid for rush order service). They even had a super cheap external keyboard to get me going. Highly recommended and very friendly staff!

They offer a discount if you leave a positive review on the spot and show it to them. It's a pretty…read moresneaky tactic because, honestly, who doesn't want a discount? The disappointing part is that I was charged for a hard drive repair, only to be told later that the drive was beyond repair and needed to be replaced. I could have simply bought a new hard drive myself instead of paying $300 just to find out the original one wasn't working. The worst part is that they can remove my Google review, so I'm sharing my experience on Yelp this time.

Serviced and updated my laptop. Very knowledgeable. Service was timely and reasonably priced. I…read moreeven received a follow up call to make sure everything was working well. Would highly recommend.

I have left a positive review for this business before, and i am now simply posting to say again…read morewhat i wrote previously. If i could give him more than 5 stars, i would. Once again, fast, reliable, a great value, and honest work from B4 and Ludovik. No other service provider even comes close IMHO. I will be moving from NYC in a few months and i will miss haivng such a great service minded, and accomplished tech person to take care of my computers. Be confident in his assessments and nononsense advice, and know you are being well taken care of. He knows how important his work is, and that customers rely on him to restore their coms, and help remove the stress associated with computer failures.

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

I had a minor problem with my web site (wasn't getting emails from a form.)…read more "Aha," I thought, "Now I have another chance to check out the support from those rascals at Squarespace!" My experiences have always been excellent in the past--but maybe they are now being cheapskates and give crummy support? Well, I wanted to find out, so I emailed support last night, explaining the problem. When I came in this morning, the answer was waiting for me in my inbox. They explained exactly what had happened, and they fixed it. Yea! It turns out my email was being blocked because I had previously un-susubscribed. Ana M. explained how to keep that from happening in the future. Excellent support--thank you, "Ana M!" for such a thorough, prompt answer! Hmmm... next time I will try to come up with a more difficult problem to stump those wizards at Squarespace!

Yelp Review for Squarespace:…read more I'm not even mad. I'm impressed. How does a website builder just... vaporize an entire gallery section without me touching a single button? One day my website (www.jennifereckhart.com) was a glorious black-and-white wall of fame featuring photos with nearly every business legend who matters. The next? Poof. Gone. Like it personally offended the algorithm. Gone was the legendary black-and-white shot with the PF Chang's CEO (yes, the crispy honey chicken and lettuce wraps guy). That man once handed me a gift card in person -- I swear. How many people can say they got a gift card directly from the CEO of one of America's finest dining establishments? Meanwhile, I can't even get a reply from the CEO of Jaguar Land Rover North America after my 2018 Range Rover Sport (VIN SALWR2RE4JA805725) was illegally cloned during what was supposed to be service for a coolant leak repair. Deloris is probably on cinder blocks right now with Cedric. Talk about customer service disparities. I was also threatened with a third-degree felony for a forged, unauthorized rental that was sent to me by Datura Auto Cars and Sales at the direction of Land Rover Palm Beach. But that's a different Yelp review. Right now, I need to focus my attention on Squarespace, the website builder. Also vanished: my photo with the Winklevoss twins. It's actually hilarious comparing the PF Chang's CEO to the Winklevii -- one gave me free food credit, the other... well, they're the Winklevii. My car got swapped, but my gallery was stacked. President Donald J. Trump, Elon Musk (who changed my entire life trajectory with a signed 'Ad Astra' photo for my brother James), Senator Ted Cruz, Henry Kissinger, Ray-J, U.S. Treasury Secretary Jack Lew, the U.S. Secretary of Defense Pete Hegseth (we grabbed coffee at Fox News), Florida Governor Rick Scott (the Terminator himself), Trace Adkins (ladies love country boys), Deirks Bentley, John Krafchik who invented Waymo, Ray-J (interviewed him at CES about his Scoot-E-Bike), Randy Zuckerberg, Billy Corgan (Grammy winner. We went antique shopping together at the Hillsboro Antique Mall). These aren't just photos -- they're my heroes, friends and reminders of an absolutely wild career at the highest level of media. And now, I have to manually re-upload every single one. One. By. One. After dealing with a cloned luxury SUV that left me stranded and barricaded inside of my home with zero mode of transportation, and an AI-generated rejection letter from SpaceX (I applied, tweeted Elon, crickets -- moved on). Now this? The universe has been throwing some serious shade lately, but I'm over here laughing because what else can you do? I then applied to Meta for their Media Strategy Manager, Reality Labs, Wearables + Metaverse role. Fingers crossed. Tim Cook is so cool. So, I also applied to be the Head of Communications for Apple in Tokyo, Japan. Again, fingers crossed. Mark Zuckerberg is cool, but not Tim Cook cool. War Eagle. Elon Musk is reinventing space travel. And Billy Corgan won a single Grammy. Do you understand? These legends were featured with me in photographic evidence on my website (www.jennifereckhart.com) until Squarespace decided my gallery should just spontaneously self-destruct. I hear GoDaddy is supposedly way better. Considering the switch because this level of spontaneous photo deletion is sus. How Squarespace deletes my photos with Ray-J and Henry Kissinger is beyond my level of comprehension. Consumers deserve better in website creation. If you want your memories preserved instead of mysteriously erased, maybe look elsewhere. My full gallery lives on Instagram @jennifereckhart for now (shameless plug). You can also subscribe to my podcast platform, Reinvented, available on podcast streaming platforms everywhere, including but not limited to, Spotify, Apple, YouTube and iHeart Radio Media. Squarespace, you deleted my wall of icons. I'm just out here trying to reinvent, one manual upload at a time. 10/10 would not recommend. Imma pull a Lebron James, and take my talents to GoDad.