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Invitation Homes

3.4 (650 reviews)
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Response time

4 hours

Response rate

100%

Services - Invitation Homes

Property management

Buyer's agent

Listing agent

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Recommended Reviews - Invitation Homes

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Email confirming concession fit high water bill.

BEWARE!!! we have been renting from this company for three years and have experienced serious greed and hidden fees that the company was ultimately sued for recently for $47 million. In January, we had a water main break. It was no fault of our own. The city took hours to come and cap the leak.. the water bill was more than double and when I reached out to invitation homes , I got the following email response saying that they would ask for a concession for us because their name is on the water bill and technically the line was on the property. Roxana Fernandez has been extremely rude and unprofessional throughout this entire process being unwilling to work with us considering the situation. Now she tells me she doesn't believe that the amount is enough to warrant a concession, even though our bill on average has been about half of this bill and consider considering that I have evidence that the water had been running for hours. This is a problem between invitation, Holmes and Suburban Water systems but invitation Homes and Roxanna specifically does not want to take accountability and make a simple phone call to reach out to see if they can get a concession because we are not the actual account holders. She interrupted me multiple times and then hung up on me refusing to answer any emails. This is the kind of treatment that you received from invitation homes as a paying tenant.

Private backyard with a beautiful swimming pool with a monthly service.

IH was a life saver in accepting our application while others snubbed and denied my family with a Dog. Single 3 bd home with a swimming pool, a fenced yard, two car garage, and a large car port in a lush neighborhood with a view of the Hills. $4000 mo. God Bless IH Merry Christmas

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2 months ago

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3 months ago

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7 months ago

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3 months ago

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3 months ago

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6 months ago

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1 year ago

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8 months ago

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3 months ago

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3 months ago

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3 months ago

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Thank you for taking the time to leave us a review!

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3 months ago

I've lived here 12 years and invitation homes always sends their best when you need something fixed in the home.

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6 months ago

Service request are fulfilled in a timing fashion, and honestly haven't had any issues with the home. The neighborhood is very peaceful.

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Thank you for sharing your experience!

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6 months ago

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3 months ago

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We can't thank you enough for your kind review!

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4 months ago

Joel Velazquez is a great pleasure! came to my home fixed the problem on my gate and left it like brand new!!!!! Five stars for Joel!

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This is great to hear! Thank you for sharing.

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6 months ago

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6 months ago

Everytime i request service they are here in time and very professional! If i have any questions i always get an answer in a timely manner

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8 months ago

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3 months ago

We appreciate how kind Jorge Valencia was during his visit and appreciated even more how quickly he fixed the broken plug in our home.

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4 months ago

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10 months ago

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7 months ago

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7 months ago

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4 months ago

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4 months ago

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Thank you for taking the time to share your experience!

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4 months ago

Alejandra always is efficient and professional and quick. Thank you! He even showed me what to do next time i have the same issue.

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This is great to hear! Thank you for sharing.

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10 months ago

Great repair work on my bathroom & awesome communication....,...........................................................................

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3 months ago

Joel valaquez is a respectful worker n he knows what he is doing. Double check twice . I hope you guys keep him

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4 months ago

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4 months ago

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We appreciate you taking the time to share your experience!

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4 months ago

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This is great to hear! Thank you for sharing.

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2 years ago

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11 months ago

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4 months ago

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6 months ago

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8 months ago

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Thank you for taking the time to share your experience!

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5 months ago

We have been renting with Invitation Homes for 2 years now and we are still content with all the services they provide. Thank you.

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1 year ago

Steve was able to answer all my questions and repair my fridge just with no problems, thank you

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2 years ago

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Page 2 of 17

Ask the Community - Invitation Homes

Review Highlights - Invitation Homes

Had lease questions and Katelynne took the time to explain everything to me, was super helpful and very kind.

Mentioned in 19 reviews

Read more highlights

Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

Tiao Properties

(57 reviews)

Silver Lake

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Invitation Homes - propertymgmt - Updated May 2026

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