I had such a great experience working with Fallon at The Rental Girl! She made the entire process…read morefeel seamless from start to finish. She was incredibly responsive, answered all of my questions, and even went out of her way to help while she was on vacation! I absolutely love my new place and plan to be here for years, but when the time comes to rent or buy, Fallon will be my first call. Highly recommend!

Fallon D. was wonderful to work with and helped me find a great renter for my Echo Park apartment…read morein a very short amount of time. She arranged professional photos, listed the unit on multiple sites, and handled all of the showings and open houses, which made the entire process smooth and efficient. She was professional, respectful, and always had a positive attitude. Fallon was also extremely knowledgeable about current California rental laws, handled all of the paperwork thoroughly, and guided everything through to the very end. I highly recommend her to anyone looking for a reliable and experienced rental broker.

CASSANDRA HEPBURN & HOWARD CHENG with Serene Team…read more Thank you so much for all your help! They have been helping me with this process along the way as a first timer! They always help me with any questions that I have. Not only do they help you but they teach you along the way We are very thankful for you guys! Cassandra! Thank you so much for all you have done! She would drive all the way out to the different homes we wanted to look at and it was far! Cassandra is always on time & makes the walkthroughs very fun but not only that she makes sure things get done Thank you so much! Make sure to ask for Cassandra & or Howard !! Check out their instagrams they have good information & they are all about helping Veterans who need help buying homes!

1-Star Yelp Review for Kyle Draper and Michael Maloney - Serene Team at eXp Realty…read more I never leave public reviews for other real estate agents... because this business can be very challenging. But my experience with Kyle Draper and Michael Maloney, both agents with the Serene Team at eXp Realty, has been consistently disappointing and unprofessional over the past 8+ years. Kyle Draper, who previously worked under my leadership when I was the Team Leader at Keller Williams Downtown LA, withheld a referral commission that was contractually owed to me. He later admitted in writing that he let someone else "keep my cut." I filed a commission dispute and lawsuit, which was dismissed without prejudice due to timing... but his handling of the situation showed a complete lack of professionalism and accountability. Despite that history, and not yet knowing about a vulgar Facebook comment left about me by Michael Maloney, I gave their team another chance. I moved forward on two escrows at my listing at 240 Robinson Street (south of Silver Lake), where Michael brought in buyers. Both buyers failed to perform. Both escrows were mismanaged and filled with errors... costing me and my client time and credibility. Later, I discovered that Michael had left a public comment on my professional Facebook page saying, "F*** off you fraud." When I asked him about it, he denied it and said he was "hacked." Regardless of the excuse, the comment stayed up for months and was visible to clients and colleagues. On top of all that, Kyle Draper cornered one of my partners at an open house and, instead of acting professionally, spent the time talking negatively about me. This has become a pattern... personal attacks, gossip, and backdoor behavior that has no place in a professional real estate transaction. Here's the summary: Withheld referral commission Unprofessional and defamatory public comment by Michael Two failed escrows from unqualified buyers Years of personal and professional attacks If you're working in Los Angeles real estate, especially around Echo Park, Silver Lake, or Downtown LA, I strongly recommend avoiding Kyle Draper and Michael Maloney of the Serene Team at eXp Realty. I wish them the best in life... but I will never do business with them again, and I advise others to proceed with caution. ***UPDATE (June 2025): After I confronted Michael Maloney via text on June 8, 2025 regarding the Facebook defamation, he left eXp Realty the very next day. Kyle Draper left eXp Realty the following day. These facts are confirmed via the California Department of Real Estate. While no explanation has been given, the timing is not coincidental. In response to this review, Kyle Draper publicly commented on Yelp and falsely implied that a lawsuit I filed had no merit. The case (Bramante v. (Ray) Wu, Draper, Peng - Case No. 20STLC07362) was dismissed without prejudice, which means it was never ruled on and remains fully actionable. Draper's statement is intentionally misleading and part of a continuing pattern of professional misrepresentation (I have attached a copy of the actual court case history verifying my comments). I've since issued a formal cease and desist and have begun legal action for defamation, commission theft, tortious interference, and reputational harm. I am posting this to protect others. If you are a buyer, seller, or agent working in Los Angeles, ask questions and do your diligence.

I recently started renting an apartment through ROOF. Denise and the team were so kind, helpful,…read moreand very quick! They were very prompt in moving the renting process forward and they also quickly answered every question I had during the process. I really want to emphasize that within such a short time frame I was in the apartment I wanted! I always felt like I was in good hands and still do. In addition, Denise and everyone are very kind and welcoming. I would gladly recommend ROOF to any of my friends looking for an apartment in the area and I am more than satisfied with my experience. Thank you!

I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

We loved working with Melanie at Keybox! She guided us through the entire process with so much…read morecare--from listing and contracting to the final walkthrough. Melanie was honest and informed, giving great advice on small improvements that helped our place rent quickly, and she always struck the right balance in helping us make decisions. She's an excellent communicator, fast, fair, and genuinely thoughtful in how she approaches her work. Her team was also wonderful to work with--responsive, organized, and just as kind and professional as she is. We felt supported every step of the way and couldn't recommend them more highly.

This apartment was very good! It's very big and clean and I got two bedrooms, two balconies and a…read morebig living room and the design's not bad! It also has a pool and is on the second floor. But except some flies block the entrance to the pool...but they won't harm you. Just duck under them and them and under the apartments, they have stores. I lived in room 218 and I also have moved out

I have lived here for about 1.5 years. The location is great and there are a lot of good…read morerestaurants around here. Apartment itself is very clean and young neighbors. The best part though is the staff. Every member of the staff is friendly and helpful. Whenever I had issues, they fixed very quickly and conveniently. I strongly recommend this place!

We worked with Annie at Apartment Corner and she was excellent. From the start, Annie was…read moreresponsive, thorough in working out the details with the landlord, and very professional. We were moving from out of town, so Annie took tons of pictures for us so we could make a more informed decision. I've moved a lot over the last few years, and working with Apartment Corner was the most pleasant experience of any I can remember. In response to the negative review below: (1) Apartment Corner doesn't own the units or manage them, they simply help landlords lease them. Therefore, it may not be fair to hold them responsible for the cleanliness of the apartments. Real estate agents only have so much control over how owners leave their homes for viewing. (2) My friend viewed the unit for us initially since we were out of town and worked with Umang. Umang was responsive and showed up on time, so while I will not discount the negative review below, I can vouch for the fact that his or her experience may not be yours.

I had a positive experience working with apartment corner to obtain my new apartment on the west…read moreside. They were very thorough and efficient in facilitating the move-in process. I visited the apartment on a Wednesday, and I had the keys in-hand the same Friday. Would highly recommend utilizing apartment corner for apartment hunting!

WOW! That's all I…read morecan say about Pacific Listings! They made it super easy finding a new home for my boyfriend and I. I loved how they offer specific listings on their website and not only that but we inquired about a few places and their response time was amazing! They e-mailed us within minutes with information about the places, who to contact and not to mention YouTube videos showing the properties! We finally found a place and it was so easy! We are so excited to move in to our new home and recommended our friends and family to check their website out when they want to find their new home. Thank You so much Pacific Listings!

Update: I moved out around 2018 and forgot I had written a review. So here is the update. It was…read moregreat the first year, but afterwards the walls started to warp. There must've been some leaky pipes behind the walls that they're refusing to fix. They patch up everything very mickey mouse. The apartment started to smell like mold. The entire unit looked like it was melting internally. The streets flood during rainy seasons. The water will go up to your knees. Going into your unit is impossible without getting wet. Anyway, upon moving out we noticed roached coming out from under the ground through holes, including bath tub, and toilet. The property guy Noe tried to blame me for the walls warping. Told me it was because of my portable AC unit. When I told him I'd like a fair assessment from the Housing Authority, he told me never mind it probably isn't my fault. I feel so terrible about whole experience. In fact, I noticed I was getting sick more frequently from breathing in all the mold. I just wanted to find a place near work. Now that I'm older, I wished I took legal actions against them for putting my health at risk. They also wrote me a very upsetting/mean email that I missed one of my monthly rent when in fact I paid them in advance and I had the receipt to prove it. Noe had it with him. Terrible, just terrible.

Very relaxed, chill & quiet environment. Always can find a…read moreparking space, underground or out front. Close to everything! Manager, Denise is very friendly & professional. No complaints here!

I have lived in &Pico for 2 years and just get moved out because of the work requirement. It is a…read morechill place to live in and I have 0 complaints over two years. The amenities are great and I never see any issue. My unit is close to the street so it could be a little noisy when cars go by but it is totally acceptable. It is close to the Sawtelle area so I never worried about what to eat lol. There are a lot of good restaurants, Boba tea shop, and grocery markets around the community. The staff is the GREATEST I have ever met! I was once locked out at 11pm and Cory was still able to help at that time. Cory takes good care of the community and provides anything we require. He is always so friendly to everyone in the community and I felt so luck to have him as our community manager. Even the move out process is pretty smooth. We got 95% of our deposit back and it got sent to us pretty fast. If you are looking for somewhere to live in West LA, don't look further, this is probably the best place you can find

No one answers the phone or my emails. the market is insane right now, I get it. But if I'm…read morethrowing 5-10 applications at $30 a pop... and you don't run my credit check yet because someone else got it. Shouldn't you give me back my $30!?!? Or how about this. Let me apply to multiple places, let that $30 roll over? WHY do I need to fill out 10 applications OVER AND OVER AND OVER AND OVER AGAIN!?! No one will speak to me on this matter and IM PISSED

This company is terrible. There is a tenant in one of their properties who bangs on her walls and…read moreceiling everyday to the point of shaking items off the walls. She does that so no one stays living above here. She's managed to make 6 tenants leave and this company just allows her to keep banging. They do nothing about this tenant allowing her big German shepherd to roam freely off leash in the courtyard. The same tenant video tapes everyone in the building with her phone as she passes them. This has been happening for two years (at minimum) and this company has not done anything about it. We cannot use the laundry room because the same tenant will throw our laundry in the trash. They have taken no steps to secure the building or take any action to this known nuisance.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.