I used TRG to find a place in Long Beach. I was nervous about not being there in person however…read moreJesse Leigh and Julie made it very easy. They communicated well and I never felt pressure. They found things in my lease and at the place I decided on that I would not have known to look for or ask about. All in all is was a great experience. Highly Recommend them both and this agency in general.

It's been many years since I've had to search for a new apartment, and I was a little nervous about…read morehow the whole apartment-hunting game had changed since my last time around. So I decided to look into using an apartment broker, to take some of the burden off myself and let a professional handle things instead... After looking at a few different firms online, I got good vibes from The Rental Girl (TRG), a boutique real estate agency here in Los Angeles, that also handles apartment searches. I liked the fact that the company is on the smaller side (around 20 or so employees, I believe), so that you really get their full attention. And for me personally, it was also a big plus to support a women-owned business. For apartment searches, they offer a couple of options: 1) You can sign up on their website to access listings on your own. or... 2) They also offer a concierge service, where they take inventory of your specific needs and wants and then do a customized search for you, which includes setting up walk-thrus, handling paperwork, and basically taking charge of all the less-fun aspects of looking for a new apartment. Their concierge service is made up of a team of people who each cover a different area of Los Angeles. For the area I was looking in, I was assigned a terrific, friendly dynamo named Itza Campos. She took great care of me every step of the way, serving as a sounding board (and even a therapist at times, lol) as we considered various apartments, before landing on just the right one. It was a true pleasure working with her and I really can't thank her enough for all the help she gave me! TRG concierge service isn't inexpensive -- it's equal to the price of one month's rent on your new apartment -- but I have to say that I consider it money VERY well-spent. Itza made the whole process fun and basically painless. I would recommend The Rental Girl without hesitation for anyone who wants help in finding the perfect place to live. Thanks again to the great team at TRG, especially Itza!

CASSANDRA HEPBURN & HOWARD CHENG with Serene Team…read more Thank you so much for all your help! They have been helping me with this process along the way as a first timer! They always help me with any questions that I have. Not only do they help you but they teach you along the way We are very thankful for you guys! Cassandra! Thank you so much for all you have done! She would drive all the way out to the different homes we wanted to look at and it was far! Cassandra is always on time & makes the walkthroughs very fun but not only that she makes sure things get done Thank you so much! Make sure to ask for Cassandra & or Howard !! Check out their instagrams they have good information & they are all about helping Veterans who need help buying homes!

1-Star Yelp Review for Kyle Draper and Michael Maloney - Serene Team at eXp Realty…read more I never leave public reviews for other real estate agents... because this business can be very challenging. But my experience with Kyle Draper and Michael Maloney, both agents with the Serene Team at eXp Realty, has been consistently disappointing and unprofessional over the past 8+ years. Kyle Draper, who previously worked under my leadership when I was the Team Leader at Keller Williams Downtown LA, withheld a referral commission that was contractually owed to me. He later admitted in writing that he let someone else "keep my cut." I filed a commission dispute and lawsuit, which was dismissed without prejudice due to timing... but his handling of the situation showed a complete lack of professionalism and accountability. Despite that history, and not yet knowing about a vulgar Facebook comment left about me by Michael Maloney, I gave their team another chance. I moved forward on two escrows at my listing at 240 Robinson Street (south of Silver Lake), where Michael brought in buyers. Both buyers failed to perform. Both escrows were mismanaged and filled with errors... costing me and my client time and credibility. Later, I discovered that Michael had left a public comment on my professional Facebook page saying, "F*** off you fraud." When I asked him about it, he denied it and said he was "hacked." Regardless of the excuse, the comment stayed up for months and was visible to clients and colleagues. On top of all that, Kyle Draper cornered one of my partners at an open house and, instead of acting professionally, spent the time talking negatively about me. This has become a pattern... personal attacks, gossip, and backdoor behavior that has no place in a professional real estate transaction. Here's the summary: Withheld referral commission Unprofessional and defamatory public comment by Michael Two failed escrows from unqualified buyers Years of personal and professional attacks If you're working in Los Angeles real estate, especially around Echo Park, Silver Lake, or Downtown LA, I strongly recommend avoiding Kyle Draper and Michael Maloney of the Serene Team at eXp Realty. I wish them the best in life... but I will never do business with them again, and I advise others to proceed with caution. ***UPDATE (June 2025): After I confronted Michael Maloney via text on June 8, 2025 regarding the Facebook defamation, he left eXp Realty the very next day. Kyle Draper left eXp Realty the following day. These facts are confirmed via the California Department of Real Estate. While no explanation has been given, the timing is not coincidental. In response to this review, Kyle Draper publicly commented on Yelp and falsely implied that a lawsuit I filed had no merit. The case (Bramante v. (Ray) Wu, Draper, Peng - Case No. 20STLC07362) was dismissed without prejudice, which means it was never ruled on and remains fully actionable. Draper's statement is intentionally misleading and part of a continuing pattern of professional misrepresentation (I have attached a copy of the actual court case history verifying my comments). I've since issued a formal cease and desist and have begun legal action for defamation, commission theft, tortious interference, and reputational harm. I am posting this to protect others. If you are a buyer, seller, or agent working in Los Angeles, ask questions and do your diligence.

I recently started renting an apartment through ROOF. Denise and the team were so kind, helpful,…read moreand very quick! They were very prompt in moving the renting process forward and they also quickly answered every question I had during the process. I really want to emphasize that within such a short time frame I was in the apartment I wanted! I always felt like I was in good hands and still do. In addition, Denise and everyone are very kind and welcoming. I would gladly recommend ROOF to any of my friends looking for an apartment in the area and I am more than satisfied with my experience. Thank you!

I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

We loved working with Melanie at Keybox! She guided us through the entire process with so much…read morecare--from listing and contracting to the final walkthrough. Melanie was honest and informed, giving great advice on small improvements that helped our place rent quickly, and she always struck the right balance in helping us make decisions. She's an excellent communicator, fast, fair, and genuinely thoughtful in how she approaches her work. Her team was also wonderful to work with--responsive, organized, and just as kind and professional as she is. We felt supported every step of the way and couldn't recommend them more highly.

This apartment was very good! It's very big and clean and I got two bedrooms, two balconies and a…read morebig living room and the design's not bad! It also has a pool and is on the second floor. But except some flies block the entrance to the pool...but they won't harm you. Just duck under them and them and under the apartments, they have stores. I lived in room 218 and I also have moved out

I have lived here for about 1.5 years. The location is great and there are a lot of good…read morerestaurants around here. Apartment itself is very clean and young neighbors. The best part though is the staff. Every member of the staff is friendly and helpful. Whenever I had issues, they fixed very quickly and conveniently. I strongly recommend this place!

We worked with Annie at Apartment Corner and she was excellent. From the start, Annie was…read moreresponsive, thorough in working out the details with the landlord, and very professional. We were moving from out of town, so Annie took tons of pictures for us so we could make a more informed decision. I've moved a lot over the last few years, and working with Apartment Corner was the most pleasant experience of any I can remember. In response to the negative review below: (1) Apartment Corner doesn't own the units or manage them, they simply help landlords lease them. Therefore, it may not be fair to hold them responsible for the cleanliness of the apartments. Real estate agents only have so much control over how owners leave their homes for viewing. (2) My friend viewed the unit for us initially since we were out of town and worked with Umang. Umang was responsive and showed up on time, so while I will not discount the negative review below, I can vouch for the fact that his or her experience may not be yours.

I had a positive experience working with apartment corner to obtain my new apartment on the west…read moreside. They were very thorough and efficient in facilitating the move-in process. I visited the apartment on a Wednesday, and I had the keys in-hand the same Friday. Would highly recommend utilizing apartment corner for apartment hunting!

WOW! That's all I…read morecan say about Pacific Listings! They made it super easy finding a new home for my boyfriend and I. I loved how they offer specific listings on their website and not only that but we inquired about a few places and their response time was amazing! They e-mailed us within minutes with information about the places, who to contact and not to mention YouTube videos showing the properties! We finally found a place and it was so easy! We are so excited to move in to our new home and recommended our friends and family to check their website out when they want to find their new home. Thank You so much Pacific Listings!

Pacific Listings has been great on my hunt for a new apartment! Once I applied to a space, they…read morestayed in constant communication with me! All my (many) questions were answered promptly; and Maxwell was professional and kind to deal with! Once all was a go, I was passed along to Allyssa and she in turn took great care of me as well! Easily the best rental experience I have had in LA-It felt trustworthy + professional. Very prompt responses to emails, texts and phone calls. They seem like they enjoy their jobs and are not just there tossing paperwork at you. :) Happy about my new place! Thanks guys!

As far as cleanliness goes, building maintenance and upkeep, this is one of the best in LA. That is…read moredue to the amazing manager Iryna, and the facilities team. It's nice to come home to a well maintained place, and Iryna really goes above and beyond to make continuing and new residents feel welcome and valued. Lots of new people moving in, and its mainly because of the manager.

Very relaxed, chill & quiet environment. Always can find a…read moreparking space, underground or out front. Close to everything! Manager, Denise is very friendly & professional. No complaints here!

I went into their office today to collect some keys to go and see an apartment that my mom was…read morepossibly interested in. And I came there she had me give her $40 for the keys to the apartment how many never mind they copy and me sign my name and the date on a piece of paper went to go see it. It was a nice apartment. It was very small. The kitchen was. Tiny and has some cabinets of top countertop cabinets below a sink, but the area itself was really small. That apartment was really basically for a bachelor and no one else but a bachelor not for a woman or a man who is single.

I am simply going to write what happened without further commentary on my opinions about it and…read moreallow anyone considering this business to come to his/her own conclusion: A pipe at my apartment building was leaking rusty water onto my car. I asked for compensation to get the damages repaired and also to ask them to repair the pipe. This management company called 3 plumbers - each one called me, asked when I'd be home, and then showed up when I wasn't there, despite my willingness to make myself available for the insepctions. All 3 made a report saying the pipe did not leak onto my car, which wasn't even there at the time of any of their inspections. I have attached photos here of the damage and the pipe, and ask any potential tenants thinking of renting at a property owned by this company to consider the story these photos and text show, and whether they believe the integrity of this company is worthy of their hard earned money. To those who live in a buildling managed by them. DO NOT LET THEM INTIMIDATE YOU. Document everything. Learn what your tenant rights are, and the proper outlets for exercising them.

We could not have asked for a better real estate agent to guide us through the home-buying process…read more From the beginning of our search through closing, Mina was incredibly helpful, knowledgeable, and consistently responsive by text, email, and phone. Her attention to detail was exceptional, especially when reviewing and drafting buyer documents and ensuring we understood every step. She volunteered to host a video call anytime we had questions or wanted to review documents with her! Mina handled communication with the seller's side seamlessly and provided thoughtful, insightful guidance during negotiations that helped us develop a strong purchase strategy. We always felt informed, supported, and confident that our interests were being represented. I can confidently say that Mina has always prioritized our interest as buyers and never pushed us to make rash or hasty decisions. She is a very supportive agent! We are incredibly grateful for Mina's professionalism, dedication, and expertise, and we would enthusiastically recommend her to anyone looking to purchase a home in the Southern California market.

Mina is incredible to work with, and the best agent I've come across! She works fast, is detailed…read moreoriented and diligent and is incredibly responsive. Very high customer service which I appreciated very much. From listing to unit fixes to rental all within 30 days. Highly highly recommend Mina! This was a rental listing but no doubt she would do great in either rental or sale.