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    Services - Keybox Properties

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    Recommended Reviews - Keybox Properties

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    Reviews With Photos

    Kevin C.

    I wanted to give a shoutout here to Melanie here for the refreshing experience! I'm sure folks have read about property management companies being less than savory to work with but Melanie and her team were all but that. I rented one one of her properties in Playa Del Rey between 2022 - 2023 and she provided great service throughout. Her team was quick to dispatch crew if maintenance requests were submitted. She wasn't on-premises if you've read some of the other reviews here but generally there wasn't a need since she and her team were responsive and professional :)

    Keybox is a gem to work with! They have the nicest people, responsive & direct communication, and some of the coolest places in LA.

    Seamless move!
    Fig F.

    Keybox leased a beautiful home in Beverly Hills to me back in 2016. The move-in was seamless. More recently they've helped me with the purchase of my new home, and I really enjoyed working with them. The Broker is savvy, responsive, and insightful. I completely trust her with micro and macro details, so it made the process great.. and even fun.

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    6 months ago

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    2 years ago

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    3 years ago

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    Melanie R.

    Thanks Leo great working with you

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    2 years ago

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    Melanie R.

    Hi Marcie, you are a pleasure to work with as well!

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    2 years ago

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    Melanie R.

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    5 years ago

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    2 years ago

    Very accommodating company. Very professional and fast working. Melanie is a pleasure to work with.

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    3 years ago

    I'm a tenant in an apartment building managed by Keybox and they are the best. Always responsive

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    4 years ago

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    Melanie R.

    Thanks William and Debora was a real pleasure working with you both.

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    4 years ago

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    7 years ago

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    Melanie R.

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    4 years ago

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    Melanie R.

    Thanks Brady, pleasure to work with you too!

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    10 years ago

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    Melanie R.

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    10 years ago

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    Melanie R.

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    8 years ago

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    Melanie R.

    Julian, thanks for your review and for being a great tenant.

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    10 years ago

    Excellent communicator and results were in line with what was promised. Will be doing business with them again! Thanks guys!

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    Page 1 of 2

    Ask the Community - Keybox Properties

    Review Highlights - Keybox Properties

    Melanie (owner) and Merry (administrative associate) are super responsive and great at responding to emails and texts.

    Mentioned in 25 reviews

    Read more highlights

    You might also consider

    Ocean Park Boulevard

    Ocean Park Boulevard

    (13 reviews)

    Tizoc is the man and was very hospitable with me moving in. The place was in great condition and…read morehonestly I was ready to sign the second I walked in. The location is unreal, and it's shockingly quiet in this neighborhood. I almost don't want anyone to read this so it stays this way haha Overall great place I'm stoked to be here!

    Tizoc is the Operations Manager at Ocean Park, and he is great. He advocates for you as a renter in…read morea way I have never experienced and I have lived in 8 apartments prior.......He responds almost immediately to questions and he has a good rapport with the residents. The complex is small with a beautiful well-maintained courtyard. There is a sense of community and safety at these apartments. Friendly neighbors many with cute pets. You can feel that the ocean is within a mile or so (street deadends at the beach) and there is good natural light. The area has very cute shops and many things are within walking distance. Aquatic facility close w Olympic size pool. Grocery store across the street. When you walk a few blocks West you can actually see the Ocean. Even though its on a popular street you do not hear it a night. It's very quiet, which is nice because my last place was not :( Overall I highly recommend it and think you should at least come and see for yourself. The photos on the web and even viewing it from the street don't do it justice. Oh and yes there's a gate to buzz in and the nice iron screen doors with double locks on each unit, bonus. You have the option of getting a monthly parking spot at the building. Or you can get city parking for $40/year which is a steal! And there are actually places to park, not unlike some areas of LA where cars are crammed like sardines and you drive for 30 mins to find a spot after a long day of work and then walk a ways..... Having a property manager who is friendly, fixes things, and lives on site is priceless! Nice residents. Grateful.

    Managed By Miko - Student Friendly unit

    Managed By Miko

    (21 reviews)

    Westchester

    I hired Mike to manage my one of my properties, and it is lovely to work with him…read more He is totally dedicated and doing an amazing job. I love how the property always clean and looks good after every guest . Thank you Mike !

    This guy "Ofir" is a liar and horrible businessman. I rented a property on Airbnb and asked ahead…read moreof time if there was construction - to which he said no. Then arrived on site to a massive renovation happening next door. I called him to ask him to please refund since he was not honest about the situation and he told me to stay on site a night and we'd deal with it the next day, to which I said no. He then wrote a very nasty and misleading review on Airbnb about my stay even though I was only onsite 15 mins. AVOID! These are scammers only interested in making money, not honoring the guest. Here is proof he was lying: https://drive.google.com/drive/folders/1T3rjUNGn09JdJyrSXdBb75g3CTCHlWZ0?usp=sharing Also he wrote this nasty review on my airbnb (which is the only bad one out of 30) and it just shows what a misleading and disgusting person he is: We were disappointed with our experience hosting V. Throughout her stay, she expressed dissatisfaction with the property and, unfortunately, made repeated threats to leave a negative review. V mentioned that the scent of cleaning products was too strong, but we explained that we prioritize sanitization between each guest to ensure a safe and clean environment. This has never been an issue for previous guests. Additionally, she mentioned construction next door. We personally checked the property earlier in the day, and there was no active construction at the time. While it's possible the neighbors were doing light work, there was no disruption during her stay. Despite our best efforts to accommodate V and address her concerns, she continued to insist on a full refund and threatened a bad review. We ultimately had to reach out to Airbnb for assistance due to the ongoing threats. We always strive to provide a positive experience for our guests and are sorry that this stay did not meet her expectations.

    Lotus West Properties - Laundry room

    Lotus West Properties

    (48 reviews)

    Brentwood

    We service multiple properties across Los Angeles, and as the owner of a maintenance company, we…read moreoften see rental properties and HOAs go through frequent changes in property managers--sometimes we don't even know who's in charge. But with the properties we partner with Lotus West, everything is streamlined. Communication between tenants, property managers, and maintenance is clear and efficient.

    Updating my review now since they replied…read more 1- the AC was mandatory because there was one when we viewed the place / and at move in. It was removed because it was a huge ground unit and we expected a new one to be installed but it never was until we gave proof that the unit was not habitable at 85 degrees. 2- Byron was aware my family lived on the property , when I asked to become a room mate there because I could not afford my unit, it was DECLINED. I wasn't given a reason, but it feels pretty discrimatory considering all the problems I've had with Byron. 3- we WERE without water for 5 days. You can ask any person at 1560 n laurel. We tried to go to the housing board, but it takes forever . Byron refused to either pay for hotels, or refund rent, which we all asked for. (Illegal) I didn't have a hot shower or properly clean dishes for 5 days. 4- I've never even spoken to you Ari? Who are you? Another ai agent in charge of telling me via email to take down this review saying it's false when I've never spoken to you? Try again. I have proof that everything in my review in true. Please don't tell me via email to take my review down and try to act nice in the public eye on yelp. Thanks you. Please don't be dishonest about your company and making claims on things you know nothing about when I never spoke to you in my 3 years at this complex that your company has RUINED. Been visiting my COUSIN in this complex for the 15 years she's lived here. I know how it was, and how it is now.

    Ray Lyon - Compass Realty - $100,000,000 in 2025!! Sales, Escrows & Signed Listings!!

    Ray Lyon - Compass Realty

    (171 reviews)

    Ray is amazing! Honestly, I generally don't even like real estate agents…read more.. Ray deserves 6 stars. I couldn't be his client because I was looking for a leasing agent and his firm doesn't provide the service. Regardless, he took so much time and care to educate me on the LA market and helping guide me in a meaningful way. If I am ever in need of the Realty services he offers, I will immediately contact him. My future self will be thankful to him for getting to save the time on searching.

    Ray Lyon has to be the most spectacular realtor anyone could ever hope for. We had interviewed…read moreseveral realtors in the West LA area to help sell our family home while we were quite a distance away. At our initial meeting we could tell that Ray was a straight shooter, insanely knowledgeable on all things real estate with deep expertise regarding the Westside and how to achieve the ideal outcome beyond all expectations. We put our trust in Ray, followed his guidance every step of the way and WOW the results were exceptional ! Ray made what could have been a very challenging process a simply amazing experience. We needed painting done, yup, he took care of that well below what it would have cost us, needed a plumber, yup he got that too, wait we needed to move all the furniture....OMG he got that done, multiple times saving us countless trips and expense hiring our own professionals....We saved thousands simply by working with Ray AND to top it off his strategy to sell the home was brilliant ( a bit scary but we went with it); resulting in a crazy fast sale, not to mention an ultimate offer and closing price that was approx 200K OVER the asking price. We never expected that but once again Ray delivered so far beyond our expectations. Rays the real deal, no one can top his super service and outstanding results. I never really saw the value of any realtor over several past home sales but holy cow...this was different. If you are searching for a realtor go no further. We highly recommend Ray as the very best you will ever find if you are looking to list or purchase a home. WOOOHOOOOOOO.....so lucky to have had this entire experience with Ray !

    Keybox Properties - realestatesvcs - Updated May 2026

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