We moved into Bay on 6th (then called Pacific Ocean apartments) in March 2020. My rating for the…read morebuilding would be 2 stars, but after the absolute hell the building management put my husband and I through, I would give them 0 stars if I could. If ever there was an emergency (flood, fire, etc), I would strongly warn against relying on Decron to follow through with their ethical and legal obligations to protect and respect their tenants. And make sure you have renter's insurance because if anything happens, you are on your own.
I'll start with general notes about the building and then tell you about the complete nightmare that was the flood.
The pros to the building are that it's a few short blocks to the beach and Main Street, has covered parking, and it's rent-controlled. That is about it.
The first thing we noticed after moving into the building are some of the security issues. A week after moving in, my husband's bike was stolen from the gated garage (we filed a police report). Our new neighbor had her expensive bike stolen from the garage shortly after moving in as well. A month after moving in, every single package was stolen from the front mail area. I also was threatened in the laundry room by angry anti-maskers because I kindly asked them to wait for me to finish loading the machine before they started loading the machine next to it - thankfully another neighbor was witness to it and intervened on my behalf because I was too shocked to respond! I reported it to management but they said there was nothing they could do. There are also sketchy characters hanging out in the neighborhood, including a man who likes to smoke meth by the front door. (Yelp wouldn't let me upload the picture but YIKES) Finally, not exactly a security issue but definitely a safety issue - the elevators are sketchy, the doors either take forever to close or slam closed, they jerk as they come to a stop, and are regularly out of order.
There are also cosmetic and cleanliness issues. The carpets are horribly stained with who knows what (see pictures). The pool sits under the hotel and constantly traps all the stuff that guests throw off the balcony - we've seen fast food, pants, cups, general trash, in the pool the morning after guests were staying there. There is dog urine everywhere. The laundry machines are gross, smell like mold, and are constantly breaking. And weirdly, there aren't apartment numbers on the doors (only on some, and the signs are weirdly mismatched?) so packages and food are constantly delivered to the wrong units.
Now for the flood, which was a horrible defining moment in a year of horrible defining moments (the fact that this one was the most horrible should say something). In November 2020, my husband and I returned home from running errands to our ceiling pouring water. We were told by maintenance that the upstairs neighbor had left a sink running and it wasn't that bad, and then part of the ceiling peeled off and landed in front of the building manager, Joseph.
We were initially told to plan for a week away from home. When the responses from Decron seemed to be inconsistent and dismissive, we pushed for more information on repairs and inspections - our concerns were brushed off by building manager Joseph, who told us that we should think of it "as a free staycation." In the middle of a raging pandemic, when my husband is high risk, staying at a high-traffic hotel is not a "staycation," it's a nightmare.
Without getting into all the gory legal details, we eventually had to hire an attorney because they showed us that rather than protecting their tenants and ensuring a habitable environment by getting the proper tests inspections, they would rather try to push us around to cut costs. Don't be duped by the proximity to the beach. This is far from a beachside retreat - this company is looking out for one thing and one thing only, and that's themselves.