My air conditioner went out last Friday night in a heat wave and on Sunday afternoon, Jose and Jose…read morepulled out the old unit and installed a new, larger unit. This is the typical great service I have been receiving the last five years here at the Clarington Apartments.

The most professional, detail-oriented move in experience I've had in my 10 years living around Los…read moreAngeles. Toya did a great job showing me around the various available units that matched what I was looking for, had packets of information that laid everything out clearly, and answered all of my questions in a timely manner. I see some noise related complaints in other reviews, so I wanted to mention so far here I've experienced the quiet end of the standard "living in an apartment" noises/noise level. Not to discount other's experiences, but felt it was worth mentioning! Also this building has a sense of community I haven't really experienced in other buildings in LA. It's a welcoming environment!

I lived in 2 units in this building. In one, grimy water began leaking down the walls from the unit…read moreabove. In another one, which was remodeled in 2024, we ran into 1) mold in one bathroom, 2) dirty water refluxing from the shower in the other bathroom and flooding it, 3) internet issues that have persisted for weeks after recent construction on one side of the building, 4) broken refrigerator that took over 5 days to fix, 5) car theft when they refused to provide a second parking spot to our 2 bedroom. Management has changed 3-4 times in the last 4 years. You're paying to be in a nice area of SM but don't expect any of the amenities that come with being in a $4000+ / month remodeled unit, such as a readily available maintenance on site.

When we first toured this place, we were moving because of mold in our last apartment. we directly…read moreasked the leasing Manager Lucas if there was any issues with mold currently. he said, "nothing like that here". and it was a lie. not only did he lie to us, but he pressured us into signing the lease with a few hundred dollars as a security deposit for this special. when we signed the lease, there was constantly issues from the minute we received the keys. first thing I noticed was that scaffolding was started on half of the building, and over 6 apartments were under construction. a nice enough neighbor told me what was going on that they said that she's been dealing with a leak for 3 years, and had to get a lawyer to get the management company to fix it. with over the 4 or 5 neighbors I talked with, even they stated that their apartment was being worked on, and had to use other apartments in the building more many reasons. and when we told green tree property management about being lied to, we asked to leave and to be refunded fairly since we were bullied into paying a full months rent when signing the lease, even though we signed a lease on the 22nd of October, they made us pay $4050 to get the keys. now we are trying to get a fair refund and asking for them to pay for our move because of how bad the issues were in the building from the first day we moved in. They initially our request to leave, however they are charging us $950 for more lies and inaccurate Information. we didn't even go through a walk out inspection and frankly didn't even fill out a move in inspection form. obviously there were issues that I uncovered from the first few days living there, like how the drain in the bathroom tub didn't hold, so you were only relegated to showers only. funny how they didn't even mention it on the walk out inspection form, but repainting fees that range in over $600 when we didn't have one scratch on the walls or anything hung on the walls during our 21 day stay just shows you how horrible these people are. they will even use the same lines to you, they were probably trained to say," we're not slumlords here". but in fact, the countless instances that I experienced in only 3 weeks living there was an absolute nightmare. DONT RENT HERE AT 801 2nd street Santa Monica 90403. THEY WILL SCAM YOU

Just moved into Tribeca. The place is great, super clean, nice pool area, and nice gym. The staff…read moreis even better. All of them are extremely friendly, helpful and made the move in process seamless. Very highly recommend this place!

A great community with an excellent property manager and staff. Mary and the team take pride in…read moremaintaining the property and have built a welcoming, well-managed community.

TLDR: Pros - LOCATION, tenants; Cons - location, REPORTS OF MOLD IN BUILDING. MOLD NOT REMEDIATED…read moreaccording to California Department of Public Health guidelines - LOTS OF PAINT used to mask problem areas and cover visible mold, signs of water damage et al. Key Points: The Good: Location - close to everything you need and not a far drive from anything you may want, cool Residents, and Resident parking available. The Bad: Location - close to 405 freeway and freeway "activity", street parking (for guest) is scarce to non-existent during most hours, no elevator or ramp access to unit(s) - MAY BE wheelchair accessible but DEFINITELY NOT wheelchair friendly, every blue moon - package(s) disappear, bicycle(s) disappear, washer/dryer issues, excessive trash on property, lights completely out on stairways and entries/exits, cars burning rubber and/or doing donuts, water gets shut-off absent warning due to serious plumbing issues, there have been reports of mold in building since 2014 - Landlord does not remediate the mold according to California Department of Public Health guidelines; they paint over visible mold and/or water damage (at best). The Ugly: (Depending on your unit) - Constant plumbing issues, waterproofing issues leading to leaks and/or visible black mold, termite issues, several code violations, unpermitted and/or not up to code water heater installations, malfunctioning smoke alarms/carbon monoxide detectors or lack thereof, poor response by Landlord (to put it lightly) with almost always a lack of effective corrective action unless prompted by several complaints filed with the city or worse. Also worth noting: Property is located two blocks away from the community liquor store and across the street from housing projects that are allegedly the stomping grounds of a local street gang. Landlord has a track record of not engaging in corrective action regarding building conditions that endanger the health and safety of residents; they use Property Managers as scapegoats, they bring in a new one about every two years until they can dump the property on a new owner. Property is actively listed for sale, listing date 02/05/2025, MLS# 25495147 (per Redfin). BEFORE SIGNING A LEASE, consider: A. Submitting public records request to Los Angeles Housing Department as well as Department of Public Health to see if your unit has a history of code violations, mold, termites, etc. There are records reporting mold in building dating back to 2014 and as current as 2023. B. Viewing YELP reviews pertaining to management company Trion. C. Hiring a Certified Master Inspector to come out and inspect the unit for you (if you plan to stay more than one year or have pets, small children, or someone elderly living in unit). D. Keeping everything in writing and take lots of pictures/screenshots.

Lived here for the last two years and it was the best apartment experience I've had. The Property…read moreManager, Severine, is very friendly and responsive to requests. The apartment itself is located a few blocks away from a trail that is great for walks/runs and bike riding. Shopping of every kind is within a short drive. I highly recommend to anyone working in the Culver City or Santa Monica area.

This is the best apartment complex I have ever lived in. I've been here for six years, three in a…read morestudio and three in a one bedroom. The studios are comfortable and accommodating with an excellent kitchen. Then I got married and moved into a one bedroom with my wife. The bedroom is spacious enough for us to have our desk in there and now with a crib for our newborn. The backyard includes a pool and barbecue area with bike racks that keeps the bike outside of our apartment. The best part about the experience living here is not what the building or backyard provides, but the professionalism and truly helpful nature of the staff. The maintenance man was so professional that he came to repair our window within half an hour of reporting, when it was broken by our security door, which blown backwards so hard it broke the glass due to the strongest winds of the year on a Christmas Day at 8PM. The manager Faye, is wonderful beyond words. She is friendly, caring, and understanding. She is able to keep workers professional and punctual as well as keeping the place a comfortable place to live. She is knowledgeable and responds in a timely manner to everything. I love it here so much that I've had friends move in here as well and they will certainly agree with the joy of living under Faye's care. I just wish there are 2 bedroom apartments here.

I love our manger Faye she is very caring and reliable. Quick to solve issues and return calls and…read moretexts. Very communicative which I find very important as a tenant. Faye is very sweet, understanding and kind. It is a quiet space with a nice large grass backyard with a pool. Place has a lot of closets they have their own maintained crew that is quick to fix problems.

Extremely Disappointing Experience I would strongly caution…read moreanyone considering doing business with Frost Chaddock to think twice and make sure they fully understand the application process and documentation requirements before paying any fees. My experience was incredibly frustrating and, in my opinion, completely unacceptable. I paid two application fees, submitted the documentation requested, and made multiple attempts to get clarification when additional documentation was supposedly needed. The most offensive part of this experience was being told that I had altered my pay stubs. I completely dispute that accusation. I provided my documentation in good faith, and rather than being given a clear opportunity to address the issue, I was left trying to figure out what exactly they wanted from me. I was also told that my co-signer did not provide sufficient income documentation. I specifically asked what additional documentation we could provide to satisfy the requirements. Natalie then told me to complete a "tax transcript," yet there was no option available to me to provide or complete the document she was referring to. I did exactly what a reasonable applicant should do: I asked for clarification. I even emailed Alex on Friday specifically asking what was needed because I wanted to resolve the issue and provide whatever legitimate documentation was required. Despite my efforts, I feel that I was given the runaround after already paying two application fees and investing substantial time gathering documentation. The entire process left me feeling that my time and money were not respected. Being accused of submitting altered documents is especially serious, and I expect companies handling sensitive financial information to have clear, consistent, and professional procedures for verifying documentation and communicating with applicants. I have requested the return of my two application fees and the removal of my personal information and documentation from their system to the extent permitted by law. I have also requested an explanation of the allegation regarding my pay stubs and clarification regarding exactly what documentation was supposedly missing. At this point, I am reporting my experience involving Alex, Natalie, and Frost Chaddock to the appropriate local, state, and federal agencies for independent review. That is not the level of professionalism or transparency I expect when dealing with someone's personal and financial information.

Jackie and Shanice have been so kind, helpful, and thoughtful throughout the entire leasing…read moreprocess. Shanice took me on my tours and I give her my highest praise and recommendation. I've lived in many apartments in my life, and it is rare to encounter a leasing specialist like Shanice - who is truly a step ahead on the details and provides such an overwhelmingly positive experience. I've had a rambling list of questions, and she has put me at ease with her patience and with each answer (via email, phone, and in-person; excellent communication). I honestly feel comfort in knowing that Shanice and Jackie are on staff at M Lofts. I can tell they care, and it makes me feel at home.

My (now husband) and I lived here a little over two years and would have stayed longer had he not…read moregotten a good job opportunity in Texas. Though COVID obviously made things more of a challenge, Centrepointe handled everything well and was kind enough to cut everyone's rent a little (presumably to make up for the pool and gym being closed). Prior to COVID and aside from a couple initial requests when moving in, maintenance was always quick to show up when there was an issue. Adam at the front is awesome. There was a bit of turnover among other employees, but everyone at the front was nice generally. This place has great amenities and is a decent price for the area, certainly more worth it than the smaller, more expensive new complexes popping up nearby. Couple minor issues, not deal breakers obviously but I'll mention them to be thorough. I thought the deductions from our security deposit were too much ($100 per room (not just bedrooms) for cleaning, $100 to replace blinds with normal wear and tear, which I got them to take off), but they certainly didn't try to screw us over like some complexes. Plus, if you're staying a couple years, it isn't a big deal. Also, the track light bulbs go out very often, which is an annoyance (but, like I said, maintenance was prompt). Also, like all landlords in tenant- and lawsuit-friendly CA, Centrepointe's hands are tied when it comes to, say, rude tenants hogging the gym equipment who will pull the "racist" card and call the cops (and lie about being assaulted) if you complain about her to management (seriously). Just the luck of the draw I guess, but it's a shame landlords (even ones with larger management companies like Centrepointe) don't feel confident in standing up to bullying, entitled tenants because of how costly it is to kick them out.

I lived at CentrePointe from 2020 until Fall 2025 and only moved because we needed a three-bedroom…read moreapartment. My husband and I would have loved to stay--our five years there were truly great. The management team is exceptional--always friendly, responsive, and helpful. They're incredibly accessible by phone, email, or in person, and the office being open seven days a week was a huge plus. The maintenance team is also top-notch--quick to respond and often able to resolve issues the same day, even on weekends. Pool and jacuzzi are always clean and was a great amenity. Management is always making improvements to the community, which made CentrePointe a great place to live. It's definitely a place we'll miss!

I want to share my positive experience living at 3838 by CLG for nearly seven years and…read morespecifically recognize our new apartment manager, Ellison. He is truly the best manager I have ever had--kind, approachable, highly responsive, and consistently quick to resolve any issues. I really appreciate having a manager who is dependable and treats residents with respect. I have really enjoyed my time here. My unit is fantastic, especially with the spacious layout, large walk-in glass shower, generous walk-in closet, and in-unit washer and dryer. The building amenities--including the gym, game room, and the rooftop jacuzzi, barbecue, and patio area with great views--are also wonderful features. Additionally, I have lived in Culver City for over 20 years. It is a small, safe, and growing community. I especially enjoy being able to walk to the downtown area for the restaurants, shops, and park, as well as local spots like Big Sal's, a sandwich shop open until 3 a.m. It is a wonderful place to live. Overall, I have had a very positive experience living here, and I am especially grateful to have such a wonderful manager. Ellison truly stands out as one of the best managers I have ever had.

The management is horrible. Will charge you more than the market value of the apartment and…read moreincrease your rent by the max even though it doesn't match with the online price. You'll never be able to get a definite answer my management. It's dirty and unkept. Please BEWARE!