I recently found myself needing to move and found an apartment via zillow that is managed by "A Better Property Management Co" and I am very happy so far with the experience. The application process was easy enough and once approved Richard was very helpful getting everything handled, getting me the keys and getting the finishing touches done on the apartment. I also want to say that maintenance has been top notch on getting things up and running and handling a few maintenance requests I have had since moving in no matter how big or small. They had people out the next day to address the issues and get things squared away. As of right now I am very satisfied with the service I have received and the website makes it very easy to not only handle rent but also the maintenance requests. Kudos to the entire team. read more

Great company and great team. Quality service and highly professional. It was a pleasure working with them.

ABPM has managed our property for years and years and they do a wonderful job. The entire team is professional, responsive and easy to work with. Highly recommended! read more

I have had the pleasure of working with A Better Property Management Company for over 25 years, and I can confidently say they are one of the best in the business. The team is always attentive to tenant concerns, quick to address repairs, and proactive in their communication. I highly recommend A Better Property Management Company to anyone seeking trustworthy and professional property management support. It's always a pleasure working with their team! read more

Things started off well enough but within a couple of years turned really bad. Really once the yearly lease switched to month to month the management started behaving poorly. They said I broke a dishwasher and because they had to get a new one they kicked me out. New rental laws in Long Beach would have protected me but the dishwasher wasn't even broken. They did not care and kicked me. I had to quickly find another place to live which ended up being in a bad part of town. Indirectly- this management company almost got me assaulted. read more

Javier in maintenance responding to our request for plumbing repair was extremely responsive, and took care of making sure that it was handled in a timely manner! Super impressed read more

The management company has resolved several maintenance issues during our time here. Some requests were handled quickly, and the work itself was professional. That part is appreciated. Still, the overall experience has been more hands-on than expected. * The home has a number of lingering quirks. Not dealbreakers, but they add up. * As tenants, we've often had to take the lead: * Identifying recurring issues * Submitting tickets and uploading documentation * Communicating directly with vendors * Helping troubleshoot problems during repairs It starts to feel like a job. A job the property management company is already being paid to do. The neighborhood is beautiful and the location is premium, which helps justify the rent. But "market rate" should mean more than just what the area can command. It should reflect value delivered to the tenant as well. When tenants are helping improve and modernize an older home, the effort should feel collaborative, not one-sided. Any management company can fill a unit, charge fees, and freshen up with a coat of paint but creating long-term tenant satisfaction means doing more than the bare minimum. ABPMC has a chance to lead the way here. With a few shifts in approach and systems, they could turn a decent tenant experience into a great one. read more

I have been a tenant for the last three years in a property managed by A Better Property Management Co and I just had a very bad problem caused by a major rainstorm. Their repair department (my contact was Javier) did a very solid job of responding and correcting the issue. Specifically, I needed them to respect a timeframe where workmen couldn't be in the house, and they did exactly what was needed. Their cooperation with my needs as well as their diligence to get the job done made for a very positive experience. read more

Good company to work with. Professional and friendly management team, has always been reliable.

Modern day Slum Lords. If I could afford to go elsewhere I would. They want everything on email. Which I get to a certain extent BUT some situations merit a phone call. Oh & don't expect a signature on the emails either. They are deliberately NOT added. So they won't have to deal w the tenants. Then there wear tear method whenever a work order is requested. It's like pulling teeth!!!! They'll take their sweet time fixing ANYTHING. Multiple vendors are sent out. Whom will tell advise the same solution but what they're looking for is CHEAP CHEAP. Then they want you to contact the vendors for the repair BUT don't talk to them because that's forbidden. I mean come on me make it make sense people. The buildings fixtures I currently live in are completely outdated not to mention dirty. Some of the windows still have wooden frames while others don't. The pix posted on their website for listings are waterproof for a reason. So you can't zoom and really see the issues. Rent is raised every year and we're told it's for the bulidings up keep yadda yadda bunch of bologna. I told them about spider webs all over the building and that it should be power washed. Guess what they did! Sent a guy more than likely from one of those task rabbit/ thumb tacks apps w a broom to sweep them off. No one from the office has REALLY came to actually inspect the building. If they have they TOTALLY hid this fact from us so we wouldn't ask questions or complain. Again I've lived here 8 years and I have yet to have a "BETTER" property management experience. During that time I've only actually spoken to someone in the office less than handful of times. Oh because if you call me than once and for a legitimate reason mind you. You're "HARASSING" them! And during my time here I've seen over a Half dozen tenants come & go in less than a year. Don't get me started on all the Band-aid repairs!! These people LITERALLY have no shame. And regardless whether I could afford to move or not. Fact is that I nor any tenant should NOT be experiencing such DISRESPECT AND UNPROFESSIONALISM. I have a lot more photos this just a glimpse of what I was referring to. As you can see these issues go back to 2020. It's just Bad ALL BAD!! DO NOT RENT HERE read more

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Moving made easy with ABPM! I had lived in my previous place for 11 years and was honestly nervous about moving. I had a million questions about the process and apartment - and Dominick, Richard, and the rest of the team at ABPM got back to me quickly with answers every time. They were flexible, quick to respond, and nice even though I'm sure I was being annoying. 10/10 would recommend them for anyone looking for a new place to call home! read more

We have been working with ABPM for multiple years. They are quick to respond and easy to work with. They are professional and take care of their occupants. We would recommend this management company to others as we have had a positive experience working with them. read more

DO NOT RENT FROM THIS PROPERTY MANAGEMENT! My unit's building had a plumbing emergency and was backed up and overflowing, they took weeks to address the issue then tried to blame the damage on us using baby wipes WHEN in fact the plumber who came on sight said there was structural damage to the pipes outside. They tried to get me to pay the bill out of pocket. My biggest issue with them is that after I moved out and turned in the keys, they took 3 weeks to go change the locks and secure the unit only to find out there were squatters at the vacated unit. They tried to tell me I was liable for said squatters, because the trespassers looked up my name and lied and said I illegally subleased to them (without proof) . ABPM then tried to say I need to pay rent for the months after I moved out and returned my keys. They tried to hold me liable for squatters taking the premises, when in fact they handed a brand new key to the squatters after the locks were changed without seeing proof of this fictional lease, as I do not know the squatters. I believe this company is full of scammers who are only worried about money and don't want to do the right thing. read more

I lived in one of their units for about 2.5 years. Unfortunately, I had to move due to a new job in a different city. The staff at ABPM is extremely helpful, detail oriented, and easy to work with. I would give them 6 stars if I could! Property management is not an easy job to do but ABPM does it well. Thank you for your help the past years! read more

I was super hesitant when signing for this rental in 2022... the reviews made me fear I would not have the support I needed or ever see my security deposit again. But BPM was super supportive throughout my 2.5 years there and Richard made the vacate process a breeze. Thank you BPM & Richard! read more

From day one, Richard and team have been a pleasure to deal with. We've definitely had some nightmare experiences in Long Beach with previous management companies, but they have managed to live up to their name for the past 6 years. Thank you! read more

I've never had any issues with management. Any doubts, questions, or problems are always taken care of.

I have been renting in San Diego for ABPM for about 9 years now and I have been very pleased. Anytime I need a repair done It gets resolved in a timely manner. One of the things I like is that the building has washers and dryers on site. And my landlord and Richard have been very nice to me. I have even recommended family over to these buildings and I can tell they like it because they are still living here for over 5+ years. read more

The absolute worst Mang property out there. BEWARE!!! They ruined our life by not fixing things and they want to charge you for every little thing even if it is their fault. They are rude and they take forever to fix anything and when they do it is a bad job. PLEASE do yourself a favor and RUN AWAY from them. We are suing them for injuring us. Bad bad BAD! read more

In response to this: "Kelly M. Business Employee 1/6/2023 We are sorry to hear you are unhappy with the management of the property you live at and were unable to remove you personal items from the common area prior to the cleanup. Unfortunately the property had become a huge mess with residents discarding all sorts of trash, even kitchen sinks, cafeteria trays and cooking pots were in the yard. This was not a situation of a few plants in the yard, it needed a full overhaul. We notified everyone back in October to remove all personal items from common areas and when requested we gave everyone more time. The vendor was off by a few days on their cleanup however everyone was given over 2 months to cleanup, with the original cleanup deadline Oct 28 2022. We will work with our vendors to ensure they do not change the date going forward." A hummingbird feeder and windchimes hanging off the upstairs porch awning is hardly "trash". Someone had to go out of their way to walk up the stairs leading to the back door to a private back porch, which is NOT part of the common area and took those things down off their hooks and threw them away. Yeah... those really needed to be part of the "overhaul". read more

I have been a happy and fortunate tenant in a lovely 1890's cottage on the peninsula, on the boardwalk, on the beach, in the city of Long Beach, since 2015. I just asked A Better Property Management to ask the Landlord if she would be so kind and repaint the interior of my cottage and replace two broken blinds. 72 hours later the painters had completed a fine coat of paint - even in the cabinets. A stellar Job as always by Ephraim and his cohort. Not a drop of paint on the furniture or on the floor! No slop over the wall sockets or switches. Fantastic job. The blinds arrived and were installed by Ephraim the nest day after that. I imagine there are few tougher jobs than fielding and solving endless tenants requests and complaints day in and day out. I want to give CUDO's to My Landlord and to my Management Company. Today I say.... You surely are "A Better Property Management Company"! Thank you all, and special thanks to you Richard for your kind, competent and patient service. Sincerely, Mark R. One Happy Tenant. read more

Let me say this to the serious renters who - like me - have very high expectations that their management company will act fairly and ensure you have a quiet, clean, safe place to reside: ABPM is an excellent choice. I lived in a Long Beach apartment managed by ABPM for two years and for the last year or so, I was resident manager of a 16 unit complex. From the day I first began the application process right up until the end, they handled everything with total professionalism. They were always available, always communicate, and always clear-cut. Were I moving back to that area, they would be the first ones I would call. From looking over a few of the negative reviews posted here, I genuinely have a very hard time believing that this many people actually had this many (and this severe of) bad experiences and aren't instead just disgruntled because they didn't get into the apartment they wanted, got told to stop having parties at 3AM on a Tuesday, etc. During the the course of my stay, I interacted with almost every single staff member including Richard (mostly), Juan, Kiara, and Saahiry dozens and dozens of times collectively. In every single instance, they handled all of my wide-ranging concerns in the best manner one could ask for: timely, straightforward, and helpful. Just one illustration of how dedicated they were: the neighbors next to our complex were extremely loud and disruptive. Technically, this was not a matter ABPM was responsible for. However, despite the obstacles (and there were a lot since these people would not answer their door, disregarded the police, etc.), ABPM went out of their way to research the property's owner to contact him about his out-of-control tenants. It proved to be extremely difficult and took a great deal of time to get a hold of him as I believe he was overseas or out-of-state, but they took every measure that was legally in their power to address this issue and regularly kept me up to date as they made progress and I am grateful that they were so persistent in doing so. In another smaller instance, I had a neighbor who would regularly have loud parties past midnight. I had asked him on several occasions to keep it down, but he continued. After notifying Richard at ABPM, I literally never heard another single sound come from that unit. My only regret is that I didn't just call Richard sooner. This was reflective of any type of issue I brought up with ABPM: 1) call or send an email 2) issue gets promptly handled 3) they follow up to ensure you're satisfied with outcome. So, ultimately, if you're like me and you want your management company to make sure you live in a quiet, clean place and have reasonable expectations of the surrounding tenants, ABPM is for you. If you're like my old neighbor, then there's a good chance you're one of the people who will end up leaving a negative review because you were asked to have some common decency. Thank you Richard and team. Your integrity and hard work lives up to your name. read more

From my experience with ABPM I've been very impressed. From my initial interactions with Richard and all the details regarding a new rental it was quick and painless and to the point. Any time I've had to submit a maintenance request they have been quick to respond and react. Great experience so far. read more

Read the reviews please!! I wish I would have My wife and I along with my brother all applied for an apartment together they supposedly refunded his account never seen that in his account (his words exactly) , I really had faith in this company turns out they're just crooks looking to collect money , they say it's $35 for an application fee C'mon now even I can run a credit check free , either way the took $70 from me one for my wife and one for me , and sent us on our way , they state that the criteria is as follows * Make 2x's the rent * 1 year on the job / similar job experience in a year * 1 year current renters history * Credit history (will be evaluated case by case) * * No Prior evictions * No prior bankruptcies * No prior Foreclosures * = complete Bull**** Sounds easy enough right My wife and I meet all these criteria's Except one.... we've been credit building... so we're both around a 600-650 Fico which is what they look at This company is just out taking peoples hard earned money and denying applications, they state they can help you then don't... at least if you're not going to help let that be known if you get denied we won't help you any further and you're on your own again... none the less they don't even try to help you over the phone (I get it it's all provided in writing) but the least you could do is pretend you care to help an individual that's willing to give you their hard earned money, the first email I got seemed like maybe they would be willing to help out then responses got shorter and they didn't even attempt to put a company signature on them , VERY UNPROFESSIONAL! Seems they'd rather you be on the streets then I'm one Of their apartments giving them your money , and then they sent me an email that said I could use it in the future while looking for a rental like every other place isn't going to charge me to submit my application , KICK ME WHILE IM DOWN JUST GREAT... I WOULD NOT RECOMMEND THIS SPOT TO ANYONE IN THE FUTURE... I MYSELF WILL ALSO AVOID THEM AT ALL COST , SINCE MY HARD EARNED MONEY AND TIME DIDN'T MEAN ANYTHING TO THEM BUT ANOTHER DOLLAR TO MAKE... read more

A Better Property Management Co - Property Management Near Me - Long Beach, California

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5-STAR reviews are primarily from out of the area. A little suspect, no? Our condo building is next to one of the buildings "managed" by A "Better" Property Management Company. Most ironic name ever. Every time we have contacted them about an issue, they literally respond "it's not our problem". The fundamental responsibility of a management company is to resolve conflicts. ABPMC has absolutely no interest in doing anything helpful. They are masters at gaslighting by evading responsibility, changing the subject and outright lying. They are also incompetent. I know more about the city's laws and codes than the person I was dealing with did. They do not even know that alleys are public property. Their strategy is to make all interactions so unpleasant and unproductive that you will stop contacting them. Our HOA has decided to bypass them in the future and contact the property owner and/or the city directly. Our most recent issue was a simple problem with an easy fix. 10 emails later filled with requests for pictures, misinformation, and irrelevant subjects, they refused to do anything. The kicker: they claim that the tenants in their building have been complaining about one of our outside lights "for years". We have NEVER been notified of any problem in this regard. Why would they wait "years" until WE CONTACT THEM (about something unrelated) to try and resolve this problem? This is all you need to know about ABPMC. They will gladly take your money and do absolutely NOTHING. read more

Rented from this place a small 1 bedroom apt in a building managed by them. It was fine until there were issues. They rarely responded on time and when they did, they were not professional. Moved out after a year and cleaned the place like a pro when I left. I luckily took photos of when I moved in and out in case they tried to make false claims. They tried to keep half of my deposit for damages and wear and tear. I told them to show me a statement of what needs to be done and photos but they didn't provide any. Long story short, I got all but 100$ of my deposit back. They said they paid a cleaning lady for 2 hours of work cause I didn't clean throughly. Whatever. Stay away from this company. read more

The whole process of viewing the apartment complex is easy, didn't have any problems with the loc box and the place was clean and spacious. Hopefully i get approved soon. read more

I applied for an apartment. To which I should have known would be a scam. Reason being, I have seen the apartment listed years before, when I was searching then and same thing posted about the property; not enough pictures showing the inside, said they will post pictures soon. well apparently they've rented it out. I applied for the apartment on a Friday... late Friday. Practically before they closed at 5pm. I received an email from Hotpad saying the listing was taken off market. I called on a Monday and Richard answered. continuously repeated the same thing over and over. saying the apartment was rented. if you did not get accepted you will receive a notice in the mail. However, I'm trying to understand how did the apartment get rented so fast. Richard said someone's application was ran on a Monday. completed credit check and they came in a and put a down-payment on the property. Now, I've rented a couple of apartment in my time, and I know for sure that is not how fast the process goes. 70 dollars for the two applications gone! ITS a SCAM and for the people who actually receives an apartment from this place... I feel terribly and utterly bad for your years you will have to spend with this management company. I feel as though it will be detrimental to your well being. read more

I love apartments. I love them. They made my life and work experience a wonderful joy around the block. I just don't understand why anybody would say negative things about such an establishment, their ancestry is quite an exquisite one if you ask me. I have rented from through these little puppies for over 7 years and have to say what a pleasant surprise they are to have around the world. Made me and my grandma feel like we were walking in heaven. Thank you for allowing me to be the perfect guy I appreciate your love for the working mans journey. Look forward to paying my rental agreement!!! Thanks for much!! Oh and the gal in the front I think her name is Noduel is such a great character to talk to when I call in. Thank you NOD, you be the girl!!! You take care of all of my needs!! read more

Update: They tried to give me $77 dollars out of a $700 deposit for literally no damages. They not only charged me for all new carpet but also for carpet cleaning! Wow! I also asked for pictures proving all the walls were damaged, guess what? I never got any because they weren't damaged! I ended up getting my ENTIRE deposit back, why? Look up your rental laws! There are specific laws to protect renters. For instance: any management company is required by law to send an itemized statement to the previous tenant no later than 21 days after move out date, they must include the itemized statement as well as a check with any money that's not deducted. If they do not do this within 21 days they forfeit the entire deposit to previous renter, and this is what happened to me. But before this happened and I found out about this law I disputed my refund 3 times and finally had to tell them I was going to take them to small claims court. read more

Read the reviews - tenants and owners beware! Extremely unprofessional, rude and discriminatory. They post rentals to collect application fees and deny them without even doing their due diligence. A complete disservice to property owners and potential tenants alike. When you ask questions they take 7 days to reply when they are in the wrong. We are all humans and we all make mistakes. But apparently, they don't LOL read more

If you're thinking about renting from here, stop reading and find another place to rent from. Need to know why? Keep reading and still find another place to rent from. Don't be a dumbass. Here are some helpful hints why. Read this and consider this me doing you a favor and so you can dodge a major bullet. Do pay attention to all of the negative reviews other yelpers have left here, and they are pretty much right on. Don't, if you move in, ever touch the walls, ever spill anything, ever clog up the sink, ever use a closet, ever cook, ever have people or pets over, or pretty have a life or like having walls that aren't white. Don't plan on walking on your carpet. Do cover the whole floor with plastic. Do basically put your furniture in the place and never live in it. Don't expect to get your deposit back if you are just some everyday household of a few people who like to live. Don't clog anything. They will send you the plumber bill. Don't be late in rent, that's $100 extra. DO: If and when you decide to move, start packing 2 months in advance, hire a maid, have the steam cleaner guy clean the carpet, hire a painter to repaint the wall, patch up holes. You may get SOME of it back because no matter how good of a job you do, they will find something broken/dirty/in need of a invoice. Is this something you want to do???? This company will nickle and dime you to death on your deposit back statement. No matter how clean you try to be or no matter how many years you have lived there (and do NOT think about taking a lease over from people that have lived there previously.) Now, not to say we were perfect angels and cleanliness and somethings were not in perfect condition like the shitty closet doors that never worked or the Shitty Blinds that never worked, or the shitty paint job the workers had done to make the apartment "pretty for our lease". But we did have the floor steam cleaned twice [professionally once] over the course of our lease, scrubbed the walls, patched up like a zillion holes, threw out 8 peoples worth of old roommates shit, cleaned for a fucking week. Cleaned for ONE FUCKING week. Two GIRLS. I actually lost weight that week because I didn't even have time to eat. But really? $1300 wasn't enough of a deposit to give the place a thorough cleaning? You want to charge $150? They also charged for the new paint job and carpet steaming. And Hello New Tenants. Yeah, your "clean carpet"? Yeah, they are cheapskates and don't follow rental law or whatever the hell it's called. It's probably our old carpet. There are all these "Bill Back" amounts but no clue what they are for?? Over $200??? What's that you lowly renter? We say, "We OWE YOU $200!!!!!"?????? If you want to know why and give ABPMCO a piece of your mind, you have put it in writing. Don't call them on the telephone. They will still tell you to put in writing. Get it? You can't have a phone conversation. They hate you and confrontations. Too bad they aren't on g-chat. THEY WON'T EXPLAIN ANYTHING VIA THE PHONE. Can you tell I'm peeved??? ***oh also, when you do move out and find your dream apartment, and that apt. has to call your last apartment to find out what the haps were, they won't return their phone calls. So, yeah. Good Luck. They make shitty references on your rental application. read more

My rating is based on a call that I placed to ask about seeing a unit. I called and could barely hear let along understand the girl who answered the phone. I asked her name at the end of the call...her name is Lindsey. It seems like I was inturrpting her social media browsing or some other non-worked related event. She wasn't friendly, didn't seem concernd with renting properties and gave one line answers. So if you don't know the quesitons to ask, they are not going to tell. What you should know, because I asked: - They are closed on the weekends and do not show properties - You have to arrive between 9am - 3pm, Mon- Fri if you want to see their units - You have to go to their office, leave them $25 cash and a credit card and you will get a key to the property to view it yourself. (Lindsey says you get it back when you return) Based on my first impresion and these Yelp reviews, I will not be looking at any of their properties to rent. Good luck to you if you so choose! read more

WARNING!!! DO NOT I repeat DO NOT deal with these ppl. I moved into an apartment about 9 months ago and like some other reviewers I had a decent relationship with the property management company. But now the things have gotten CRAZY, my heater has not worked since I moved in which they were informed about. My toilet was disconnected for over 24 hrs and the crack in my tub which I told them about some time ago caused my downstairs neighbor's bathroom ceiling to collapse. When I went down to the leasing office in person (because no one wants to give straight answers over the phone) the supervisor refused to speak to me claiming she was busy! After my complaints to them they sent me a notice saying that they won't be renewing my lease because they don't do major repairs while the unit is occupied. But since my neighbor's ceiling caved in, now someone will out here to fix it in about a week. By far the worst living situation I have ever experienced! YOU'VE BEEN WARNED... read more

A total waste of time, gas an energy. Hunting for an apartment? Don't bother, this is a dead end! I called them, I was told I had to pick up a key from their office to see the perspective 2 bedroom apartment in Long Beach, so set my sites on their office, hoping to find a new home. Driving up and down PCH 5-6 times, I finally found "A Better Property Management Co" hidden in a building, behind several other buildings, with no signs visible to see where the business is located. It took my phones GPS, and 6 times calling them to eventually find my way in the front door. Obviously a shady operation that doesn't want to be found easily. Once inside, I was immediately told that the property I'm looking at is only a 1 bedroom. I was offered to rent a list of other properties which were supposedly 2 bedrooms. The man behind the counter told me that they had made a mistake in the number of rooms and location (how do you make a mistake like that?). Insulted and upset, I left with the knowledge that I dodged a scam, and feel a lot better that "A Better Property Management" showed their true colors quickly, thus saving me a lot further of a headache. Feel like I dodged a bullet! Reading further at the other reviews, you have to leave a credit card (an action against bank policies) and $25 to see a unit, but if you ask them over the phone, they say you can just pick up the keys from their office with no further details. A boiler room operation. read more

always so courteous and prompt with maintenance- never had an issue with ABPMC. Thanks, read more

Very unethical. Sang like a bird when contacted by my attorney. Stay away from this company. They made it a practice of not refunding the full deposit of ours and others in the building. Farmers and Merchants Trust Company is a far better property management company. Very caring and treat their tenants with care and respect. read more

DO NOT RENT WITH THESE PEOPLE!!! My God, they literally cause more problems than they fix, and they couldn't care less about their tenants. Example: When we signed the papers to rent our apartment I noticed that although the building was in decent condition, the exterior was covered in cobwebs...a lot of them. I asked if they ever get cleaned off and they said "yes, once a month." I had no reason not to believe them, so we signed. A few months goes by and the webs only get worse, and clearly nobody is cleaning them off. I politely email ABP mentioning what I was told they would be removed once a month, and the woman who answers the emails (the secretary or some similar role) questioned me in a completely rude way, some response along the lines of "and who told you that?" Well it was her boss who told me, who confirmed that he did indeed say that as we were signing the papers, and then proceeded to blame the gardeners who were apparently supposed to be doing it all along. These gardeners had the hammer brought down on them I guess, because they went to clean the webs the next day...with a power hose...while all our windows were open. So, in addition to flooding several areas of our place (which I'm sure we'll be blamed for come time to move and get the security deposit back) they wrecked this antique table given to me by my grandma. When we told them, ABP was hardly apologetic, but did say they would pay me back once I went out and got a quote for the damage. And P.S. - the spiderwebs remain in full force. Also, plumbing problems will always be blamed on you, no matter what. Even if you've only been living there a month and have a buzzed head, they'll say you clogged the drain with your hair before actually getting to the real problem. Our plumbing problems are clearly due to bad pipes in this old building. But I know we'll continue to be blamed for our drains backing up (which happens fairly often) until the day we move, which I pray is sooner rather than later. Sorry to rant, but if it helps someone avoid these problems then I hope this review will help. Once they have your signature you mean nothing to them. JUST SAY NO TO A BETTER PROPERTY! read more

I would Never rent from them again!!!! My sister and I rented an apartment out of desperation and necessity and I wish we had just taken one extra day of looking before signing a year lease with them. We did have a rodent infestation and they literally sent a guy out to look around and lay traps down. He told us he didn't see any evidence that mice could be getting into our apartment when there was clearly a hole under our cabinets in the kitchen. He visited our unit once after that and besides laying down more traps no further action was taken. NONE. Our neighbors had outdoor cats who would use our property as their own personal litter box and climb our screens and also nothing was done about that. We paid $35 a month for one of the three parking spots behind our unit and our neighbor would constantly park behind us because apparently we only pay for the stall and behind it its ok to park. Our walls were molding behind the paint. I hung up a picture and when we moved out behind it was disgusting with mold which they probably just painted over. In the bathroom the paint was chipping and you could see layers of mold covered with layers paint. There were tons of cracks that would appear daily in the paint one of which was from one end of the wall to the other... Rent is due on the first and is late after that which is understandable. However they only take mailed payment so if we put the check in the mail on the first sometimes it went out on the second and we were charged $65. So they began taking online payments and my sister mistyped her account number into the system and the payment said it went through with them, they even sent a confirmation number. when we got a bill in the mail including the late fee and a nsf fee we were shocked due to them confirming that we had paid. When she called and told them this they were unapologetic and basically told us too bad we still had to pay them the fees. Overall it was a horrible experience and save yourself the trouble and move onto a reputable property management! read more

A wolf in sheep's clothing. Watch out. I rented from this company in Long Beach, CA. Initially everything was cool. When I mentioned things that needed to be fixed, Robin was on top of it all. Robin is probably the only person in that office that is up front. I lived there for 2 years. The roof leaked for the first 1.5 years I was there and although it only caused water stains in my apartment, I had neighbors that broke their leases and left in the night because of water damage. The kicker: The owner owns a roofing company!! Whenever I had something that needed to be fixed, it was attended to, even if it took up to 2 months to rectify things. The problem comes when you go to move out. No matter how well you clean they will take $400+ out of your deposit. 5 apartments vacated within months of each other and we all scrubbed our places as per their move out notice and still got nickle and dimed out of money- some of it repairs they made upon my move in, and some of it damage caused to my paint my the company they hired to replace my windows!! They also charged me for a SCE bill that wasn't mine! When I called them on it, they said, "oops." I wrote them 4 weeks ago about $256 of fees that were not appropriate and am STILL awaiting their reply. I have pictures of the apartment before, during, and after my time there along with pics of the place now that it is back on the market. They were charging ME for upgrades made to old hardware!! Stay away from this place if at all possible. And yes, it s true, there is no grace period. If you get paid on the 5th, you are screwed and will be paying an extra $60/month in late fees. read more