We have been tenants for a couple of years now and so far havent have any issues. We're so lucky with the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :) read more

Unable to give zero stars--one of the worst property management experiences we've had. We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company. read more

We have had the pleasure of working with Beach Cities Management and they are awesome

I have been a tenant in a property managed by BCM for a number of years now and they've been great. When I have contacted them they've been prompt and efficient and made sure my issued were addressed quickly and well. They're worth every penny. read more

Beach Cities has provided excellent and professional service for me for over 10 years. They are attentative and considerate of owners interests. I highly recommend Beach Cities. read more

I have rented a Beach Cities property for 9 years. I enjoy the ease of payment through their portal. Aliana is especially attentive with providing information about maintenance happening at the building. She was quick to set up a service call when I needed one. I would recommend checking the Beach Cities Management portal is looking for an apartment or home. read more

I highly recommend Beach Cities for all your property management needs. They take care of pretty much everything from finding a suitable tenant, dealing with repairs, coordinating inspections, and collecting rent and issuing payments. Their rates are very affordable as well. Viviana was our property manager and she was great in handling any inquiries we had both promptly and efficiently. Overall our experience with Beach Cities was excellent! read more

Working with Beach Cities Management was a new experience for me as everything was done online. Although it was confusing for me at times (I suck at tech), I was able to get answers from the agency. When I left messages or sent texts, I always got a response. Everyone has been very polite and kind read more

My rental condo became vacant and my husband used to handle everything but he is gone so I knew I didn't want to manage it after going through a 4 month renovation I hired Beach Cities. The unit was rented in less than a week. It was so easy Leslie took care of photos and listing. Then Fernando took over managing the unit and working with the new tenant. It's so easy the rent is via electronic transfer and when any maintenance is needed the tenant call Beach Cities and they handle the coordination unless it's a high cost issue then I'm contacted. It makes owning a rental property not a hassle and I was going to sell now I'm generating revenue with no hassle. The management fee is deductible so that's awesome and the keep track of all expenses etc so taxes are easy too. I'm so happy. read more

I'm a property owner. Every single time there's an issue, they mess it up, or just ignore what I ask them to do. I do not recommend this company to anyone looking for a company to manage their property. The rent does come in and they service my renters quickly as needed, so 2 stars. read more

Beach Cities Management was always very helpful while I was living in one of their properties. They always respond on the same day, and are quick to address any issues or requests. Kristal was able to help me out during my pre-inspection move out, and she did an incredible job. She was very professional and thorough during the inspection, maintaining good vibes and a kind smile. While doing what she needed to, she was able to answer all of my questions that I had. She made me feel more comfortable and knowledgeable about moving out of somewhere I lived for so long. Thank you Kristal and the Beach Cities Team! read more

We are tenants for one of their properties and we couldn't have fell in better hands ! Since day one they have been very consistent and helpful they have tended to our needs in every aspect of the word when it comes to our home ! Very beautiful property as well. Thank you Beach Cities Management for absolutely everything. read more

We chose Beach Cities based on their stellar reviews, and they have exceeded our expectations. We as property owners and our tenant have only good things to say about Beach Cities and their staff at every level. In an age when customer service and dedication to excellence are all but gone, Beach Cities shines especially bright. read more

BCM has managed my property for several years. Viviana and her assistant Kim have been superlative. They respond to my concerns quickly, without hesitation. The clients they vet have been great and long-term. When I need work done on my building, they hire companies who do not engage in "landlord gouging". They are reasonable in pricing and are professional with high quality results. Thank you BCM for a job well done. read more

I lived in a property that was managed by them for the last 10 years, they were always very efficient and quick to respond to any issues we had, the maintenance crew they have is amazing, always a pleasure to see them the very next day after a request, Solumae was always on top of things and always made things very easy for us, definitely miss dealing with good professional people. read more

I recently applied to a Beach Cities property. The verification process was strenuous in my opinion but at least you know your neighbors will have gone through the same process. I asked to view the property multiple times and Kristal couldn't have been more accommodating and knowledgable. Answered any and all of my questions and was quick to find answers she might not have had on the spot. Looking forward to living in a place with a great management team. read more

Rogelynn and the Beach Cities Management team have continued to be attentive and helpful years since we became tenants. They're quick to answer questions and work with both tenants and property owners to create the best outcomes for everyone. Special shout out to the company's maintenance lead, who is always incredibly efficient and thoughtful. We appreciate you all! read more

I've been looking for a house going on 8 months where I was already getting discouraged until the day came and I found Beach cities management from day one Mrs. Evelyn Lopez. Was here to help me any questions any concerns any problems that I had she was always on top of it from the first time we spoke, I knew my children and I found our home thank you Evelyn, and everyone else at Beach cities management you guys are the best read more

Solumae and the Beach Cities Management team were great! I seen the property on Monday, applied Tuesday, and signed the lease by Thursday. I had so many questions and they were able to answer them all quickly and with ease. I would give them a 10/10 for overall service. read more

Kristal at Beach Cities provided exceptional service today. She was on time for our 10:00 appointment, had all the information and materials that I requested and waisted no time submitting a work order and getting an estimate from Ricardo for urgent repairs that need to be completed on site at our rental property. Thanks Kristal for all you support. Truly Exceptional! Mark K. read more

We just secured our new home with Beach Cities Management and I will say that the experience thus far has been great! The vetting process is very thorough, but they are communicative the entire time. Upon initially viewing of the place, our first impression was that the property is well taken care of. The property coordinator welcomed our feedback, and made swift repairs. If this is any indication for our future tenant/manager relationship during our residency, I'd say we are off to a fantastic start! Beautiful place communicative responsive to needs/repairs and respect read more

Credit Scores 702 & 756 Over 5 years of reliable rent history $160,000/ yearly verified income But yet we get denied cuz my oldest credit account was to recent aka "we arbitrarily choose to deny you." Thats Bogus... they looking for a certain "class" of people, beware read more

I've been a tenant at one of the properties managed by BCM for a little over 5 years now and all of my interactions with them have been very positive. The company in general is organized and the staff are attentive. They are responsive and quick to address any issues. Kristal has been especially a pleasure to work with. She's very friendly, communicative, quick to respond, and solution-oriented. I appreciate her positive and welcoming attitude, and the great service she provides. Thanks, Kristal!!! Most definitely appreciated these days. Bottom line: Great staff here. Great service. I recommend. read more

Beach Cities Management - Property Management Near Me - Long Beach, California

Aliana Cornelio has been extremely helpful in answering all my questions and taking care of my maintenance needs at my new unit. Beach Cities Management is awesome! They have great people working there, and they work hard to take care of you! Thanks again, Aliana and the Beach Cities Management team! read more

We went to view a house for rent and we were interested regardless if the poor condition. We figured the price matched the quality and were willing to make our own repairs and were very easy to work with. The agent didn't meet us physically but instead wanted to do a zoom call. We expressed interest and stated we would submit application when we got home. Five minutes later we got an automated email saying the listing was removed. We text and emailed and no response. It still allowed us to submit an application after the listing closed. We obviously did not submit one without getting clarification first. This was such a disappointment and I feel they already had rented or sold the spot without telling us before wasting our time. Something doesn't feel right about how everything occurred and I would never try to rent or buy through them again. Btw it was also listed for sale and said pending so idk what happened but communication is very important. Also the lady who was on site was very rude and dismissive. She was just there to change the lock box: read more

I've been renting with BCM since 2022. Not often do you find property management companies who consistently list quality apartments for reasonable prices. They have a convenient app that makes it easy to pay rent and access management and maintenance. Maintenance requests are consistently handled professionally and efficiently. I'm happy to say I will continue to rent with BCM read more

I lived in Coteau Dr for quite some time now, and I been in contact with Solumae for the last few years and is been a real pleasure, always professional and friendly ,responding all my inquiries, questions and emails, as soon as possible, very knowledgeable, I feel really lucky knowing that someone like her is working for this great company,make me feel comfortable and valued as a tenant, my most sincere thanks for having such an excellent employee read more

Beach Cities Management - Property Management Near Me - Long Beach, California

I just moved into a BCM property and im very happy with this management company. The application process was very smooth, Rogelynn Artap was great to work with and helped me through the process. Most of which was remote/online including viewing the property. This made it much easier for me as i could do it all on my own time without having to make appointments or missing work. They are very quick to respond with maintenance requests or questions. The apartment and property is very well maintained. I couldn't be more pleased. read more

I was approved to move into a vacant 2 bedroom in my complex (owners aware of my credit per employee conversation with them) mind you I have been a resident for 8 years with no issue 2 months later after paying 100$ for application employment verification and background check. I was just told we have been denied due to credit issues. I have already begun packing and buying things just to be told a month later no. I am beyond frustrated and upset and disappointed. We have been great tenants for these owners for 8 years never complain and never late on rent.So I guess renting to complete strangers make more sense. read more

Beach Cities Management took over an Entourage Property, and when we needed something fixed they never answered their phones, the short version we put in our 30-day notice, and now they are returning calls!! read more

I have been renting with beach cities for a few years now and it's been excellent service all around. Great staff and communication always dealing with Solumae. She is amazing read more

* ATTENTION ALL PROPERTY OWNERS & POTENTIAL RENTERS* I would first like to start off by saying I would not use Beach Cities as a management Company, or rent any complex where they are the managers if you can ever avoid it. Dealing with them has sincerely been one of the worst experiences of my life. I'm also not sure if you should believe the positive reviews, as my roommate and I have been asked to write them positive reviews on yelp and Google during our stay to increase their overall rating. They are currently being reported to the following entities: (i) California Department of Fair Employment and Housing (ii) Local Tenant Association (iii) The State of California Department of Consumer Affairs (iv) The U.S. Department of Housing and Urban Development I am only writing this to protect other individuals from the miserable and traumatic experiences which begin from our first day moving. (i) Inhabitable Living Standards: * Feces & Urine on Floor: Their plumbing vendor left feces and urine on our KITCHEN floor for over 24 hours after their plumbers botched our downstairs toilet and kitchen sink (photos attached) * No Water: We had no running water the first day that we moved in * Cold Showers for Days: A week after moving in we were forced to take cold showers as nobody replied to us regarding a broken water heater for days. We had to reach out to the property owner just to get a response for the property management company * No Air Filters: Beach Cities never put air filters in our living quarters until a vendor came to replace them and realized we never have them. We live right by the ports, where the AQI is some of the worst in Los Angeles county during the middle of a pandemic where I worked from home * Homelessness & Crime: They refused to allow us to setup cameras as homeless people continuously trespass on our property, including peeing and pooping on our doorstep (ii) False Advertising and accountability as we were promised the following: * $1200 off of the first month's rent (implemented a year later after they found out we were suing) * A refrigerator (Never came, had to pay $800 out of pocket for a new one) * Washer & Dryer (Dryer has never worked after two years, and we were told it wasn't supposed to be in advertisement) * We were told that we could have a firepit on the roof by property management. Not true, the owner kindly asked us to remove it shortly after buying it. We reached out to Beach Cities and practically received no response. They took no responsibility for their inaccurate communication. We wasted our money and weren't even offered an apology. (iii) Price Discrimination: * People in our complex are charged $20 to have their garage door openers reprogrammed, we have been routinely charged $120. Not sure if it's because of our ethnicity, age, or lack of relationship with management. If you find yourself as part of a diverse minority, would stay away if you want fair treatment. I would never expect such treatment in LONG BEACH!! (iv) The final straw: * A Beach Cities vendor botched a plumbing job which led to feces and urine being all over our kitchen floor as mentioned before. This happened as a result of work they had done the previous week. The vendor tells me, and Beach Cities confirms in writing that it was the Vendor's mistake. Once I sent them language in the lease agreement that showed that we were not at fault, they changed their story and tried charging us $500 for the plumbing mistake their vendor made, plus $120 cleaning fees for the pee, poop, and sewer that their plumbing vendor left behind!!! They only offered to remove the charge after they saw this review -__- Read the negative reviews, there is a trend. The positive reviews are requested, I promise. If you're a renter, stay away unless you want your kitchen smelling like a sewer for weeks and enjoy cold shower before your long commute into work. Please stay away and excuse typos as I am not proof reading this. Sincerely, Ryan read more

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I know this place from one of my best friends, and it's been the best thing that she has ever told me so far. I met with a kind lady name Solumae. She was really patience when handling me. I recommend seeing her. read more

Extremely unethical. They won't show properties unless you pay the fee and apply first - with no guarantee you'll get the property. I called to get more information on a couple properties and they won't even answer questions, just push you to apply. They are also NOT disability friendly. To close- if you dig a little into some of the people rating 5 stars, you may notice some details that lead you to believe as I do that they might have ulterior motive or incentive to have posted such things. read more

Beach Cities Management - Property Management Near Me - Long Beach, California

Kristal was insanely helpful. She was readily available and has felt like I have had a friend in the process of moving . Moving is overwhelming and she has made it exciting and done everything with excellence. Her contact with the owner and her willingness to ask questions to the owner that I have has been so appreciative . I am so grateful for her !!! read more

Update They refund me my money But!!!!! You guys give me my money back just because of this review I posted, not to professional And like I said previously, I send several messages not to screen my applications because of the reason, that I have a baby cat and I don't meet all requirements, but you guys ignored me the whole time, until I posted this review, just to make hear my voice! I'm not a liar I have all messages and text record it. I'm still upset because of the way kristal treated me That it's not professional at all like the page described, she call me a Liar and that's not the way to treat people, you should give her some training in the subject for customer services She was so rude with me. read more

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DON'T WASTE YOUR TIME AND MONEY We were the first people to view the unit and applied the same day. When calling to check to make sure they received our application we were told that someone already applied ahead of us, but did not view the unit. Stated in the rules you have to view the unit 48 hours after you apply. Anyway, They decided to look through that applicants application first. after about a week, we received an email stating that they did our background checks after those background checks another week later we haven't heard anything from them. I decided to give them a call. Solumae stated " Good afternoon, it looks like unfortunately there has been no rental verifications received from either you We are still waiting for them. If we are unable to receive any for the total of 5 years we will not be able to move forward with the application. Thank you, Solumae, Beach Cities Management Inc." which I'm glad I reached out to find out what was going on and what was taking so long I was able to get her in contact with our references because the emails that they tried to reach out to Were not valid because they didn't do their research properly. I asked her was there anything else that she needed or that I need to verify all she stated to me was the references then two days later I get an email saying that I was denied because of [X] Insufficient Verified Income When I spoke with Solumae asked her was there anything else that was needed? Nothing of income was stated. When I spoke with another woman that was in charge of the unit as well she told me that she needed official documents of my second income source to be able to make the full amount of rent, but because they denied me and moved onto the next candidates. There's really nothing that they can do. She said it to me multiple times on the phone that they do a thorough search to make sure they get all the information that they need which is a lie Because if I did not reach out as many times, as I did to make sure they received all the documents that they had need then things will be different. If you guys are understaffed and can't handle the amount of clients that you have just say that this was completely unprofessional and a waste of our 90$. Don't waste your time going through this process just go to another company. read more

My husband and I just started renting from Beach Cities and we've appreciated how easy it is to get in contact with them, and how responsive they've been to requests. Kristal in particular has been very accessible, friendly, and helpful before and during our move-in process. I also love that they seem to take pride in the condition of their properties. We love our new place compared to units we viewed with other agencies. read more

Looking for a property manager is hard. After meeting with a few companies we decided to go with Beach Cities Management. What we liked about Beach Cities Management is that they were responsive, gave us a good first impression, and made us feel like more than just another door. But after that it has been a little bit rocky. I was provided estimates for getting our property rent ready. Leslie was working with me on this at first. Some of the items we decided to handle ourselves. I appreciated that she understood we wanted to save some money and would handle some of the easy things. Then we added additional work which I got the quote for as well to get it done. I should have insisted on having an updated estimate sent to me because now there's a discrepancy. But I did want to get the house rented quickly so I calculated how much I owed and deposited the exact amount needed. As for the estimates, they were reasonably priced but some of the work done could of been done with a little more care (mainly painting/patching, and cleaning). I brought this up to Leslie, sent her photos, and they addressed it. Not sure if I would of received photo updates after work was done otherwise, but since I'm still local, we checked on the house after each phase of prepping it for rent. Now after a little over a month has passed, after not hearing anything from the company, I had to reach out to Mary (who is actually in charge of our property) to see a monthly statement. This is how a couple discrepancies showed up. I brought it to their attention and they were about to fix one (duplicate management charge). After a few emails back and forth, the last discrepancy I found, they said it was for the additional work. Which is strange because it doesn't even match what was quoted anyway. Kind of frustrating. Ugh. Because it's a small amount, and I should have insisted on that updated estimate early on, I guess I'll consider it a lesson learned. Also in hindsight, I maybe should of asked for photos to be taken while the home was empty, updated, and clean for the next time we would need to find another tenant quickly. On a more positive note, they are reasonably priced for a property management company and were able to get our home rented quickly. Hopefully I'll get my statements monthly as expected and the tenants stick around and take care of the house. read more

It has been a pleasure working with Beach Cities team on different projects but extra kuddos to Solumae from Servpro. She was beyond helpful and the entire process went smooth thanks to her! Beach Cities management rocks!!! read more