I have contacted them multiple times, sent emails and I get no response back. For a group that is contracted to lease out property's I dont see how they offer a great service if they are not available to assist potential tenants. Dont bother calling their main line, no one ever answers. Horrible service! I was interested in a condo that have posted. If their service is like this there's no way I would want them as a property manager!! read more

**This review is only for their communication** Found a listing for an apartment on Zillow and their website. My fiancé and I have been trying to reach them the past day or so and we're having a hard time trying to get ahold of them. But once we got the link to try scheduling an appointment it scared me because it wanted our DL but it's understandable since it is a self-tour and they need some sort of verification in case something happens. Process seemed easy to get in after you get the code to access the lock box We're trying to find another apartment to move into since my fiancé has started new work in Long Beach and the commute is just to far for him. After finding this place it seemed like it could be a fit! After viewing we had a couple of questions and I tried emailing them from the email I got on their website, my fiancé tried calling them, and I replied to their automated email too but no dice And after reading the reviews here it seems that their communication is not that good Not sure if we want to commit to a place if we're unable to have a good line of communication Plus why is every where in Long Beach charging for parking if you're going to rent there anyways and parking here is like $150! read more

I have submitted multiple maintenance tickets over the last 6 months. One of my issues was resolved but we continue to have a leaky window. There is absolutely NO calls back, and then they just cancel the maintenance request without any resolution or notification. If you call their number 562-493-1400 option 9 for maintenance requests you get a recording that you've reached the wrong number. it's unbelievable how poor this group is. read more

I haven't been with this property management company for very long (less than a year I would say). Recently, I've been trying to get ahold of anyone who can give me some information regarding the property in which I reside. I have not been able to get ahold of anyone. I've called twice and left voicemails both times, and I have yet to hear back from anyone. There isn't an email address either, which is frustrating. I don't know really if they're a good or bad company, but for what I need they have been unresponsive and unhelpful. read more

They are very efficient and communicative. Claudia is kind, helpful and easy to reach!

When I first moved in, everything seemed great. The leasing agent was friendly and helpful, and I even left a glowing review at their request. The moment I signed the lease and posted that review, things started going downhill. The unit was not professionally cleaned at move-in and my complaints about this were ignored. The ceiling fan was installed so poorly it nearly fell, and the so-called "brand new" dishwasher was already rusted and full of mold. Both fall under the landlord's obligation to maintain provided appliances, yet nothing was done. Noise complaints were ignored for months until management realized I had recordings. The lease guarantees the right to quiet enjoyment, but they acted otherwise. Their service is so poor that they even failed to give proper notice before sending service workers to my second-floor window early in the morning. Later, when management's work forced me to vacate for a week, I returned to a wrecked apartment: ruined rugs, dirty floors, urine splatter throughout the bathroom, and even unflushed urine left behind. It's as if they hired frat boys to do the job. About six months in, I discovered that I was responsible for a utility they claimed was included in the rent. The way that was handled was shady at best. I would never recommend signing a lease with these guys, but if you absolutely must, make sure to double check everything and only communicate in writing. The laundry facilities are explicitly included in the lease, but the only washer in the building has now been broken for over a month. I submitted a repair request on 7/16 that was marked "dispatched to tech." On 8/5 I submitted a follow-up request for status, which was ignored. Finally, on 8/26, the request was cancelled altogether. The last time the washer broke, it sat unusable for more than six months. This is a clear breach of contract. And in the middle of all this, management had the audacity to raise rent by $150 while ignoring basic lease obligations. I have never seen this level of incompetence, unprofessionalism, and repeated violation of lease terms. read more

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I just received a cancellation for maintenance I requested back in December 2025. it's a repeated request from the beginning of 2025. TODAY IS FEBRUARY 19, 2026. APPARENT TOTAL NEGLECT. ANY FUTURE TENANTS BEWARE! THE ONLY CONSISTENT BEHAVIOR WITH THIS ORGANIZATION IS AN ANNUAL INCREASE OF YOUR RENT MAXED AT 10%. ANY REQUEST FOR EVEN MINOR REPAIRS ARE IGNORED AND THEY TRULY RUN A SLUMLORD BUSINESS. Mike Dunfee Group is only helping to create wealth for the property owner but doesn't take care of the tenants in any properties. Just read all the negative reviews. They are all from tenants going back to 2018. Please look at my most recent photo of the cancellation of my service request. I love living here but my rent has gone up $660/month since MDG took over when my landlord moved out of state. This extreme rent increases are what's hurting tenants like me in California. It not ever going to stop. The division of low income and high earners are quite evident. BUT IM STILL HERE PAYING MY RENT ON TIME. NEVER BEEN LATE. IM THE IDEAL TENANT. I MAINTAIN THE PROPERTY WHILE IM HERE AND that doesn't even matter. MIKE IF YOU'RE READING THIS, The Maintenance Company YOU USE IS NOT following basic protocols. They never contact you within the time you place some maintenance request. It's pointless to schedule three different times of availability. They have never, I repeat never have responded in a timely manner. If you fired them and hired a new group of professional maintenance people I might have some positive things to say about your company. Those maintenance people only come when it's convenient to them. They don't come on a schedule time. They change the scheduled time at their convenience. Basically, most of the time it's total neglect. 2 out of 4 tenants just moved out of my building because they both had gotten tired of the neglect. If your maintenance service was as consistent as you raising the rent every year, maybe I wouldn't have a whole lot to complain about. But this is going on for almost 5 years! read more

Mike Dunfee Group - Property Management Near Me - Long Beach, California

Jeanette was an absolute pleasure to work with throughout the property management process. She was extremely helpful, responsive, and knowledgeable, making the entire agreement process smooth and efficient. Jeanette stayed on top of every detail and ensured everything was completed quickly without sacrificing accuracy or clarity. Her professionalism and dedication truly made a difference, and I greatly appreciated how easy she made the entire experience. I would highly recommend working with Jeanette with any property management needs. read more

As a first time renter I appreciate MDG so much! Quality service is always offered and maintenance requests are instant. Anytime I had a minor issues it was always handled quickly and with care. All of the techs were so nice and friendly and Sandra is great and responsive. I would recommend this business for renters for sure. read more

Hope and pray you don't rent a property that's managed by these guys. Property management/maintenance does the absolute bare minimum, and will gaslight and lie to you. They tell their maintenance team (electricians/plumbers..etc) they aren't allowed to talk to the tenants when coming to fix/work on something. They do that so they can blame whatever is wrong on you, lie about it, or claim something is finished when it really isn't. Any time they sent someone come over to fix something, I'll check-in to see what the problem was and watch for a little bit - only to hear a completely different story from management. God forbid a property manager company actually be honest and keep their tenants property compliant/safe/happy. If it weren't for renters protections laws, these guys would do nothing. read more

The team was extremely responsive team that was helpful in getting me set up at my new apartment. Would absolutely recommend.

Gabriela and Mike are a great team! They know the area (Long Beach) very well and understand what it takes to sell an apartment in today's market. We agreed on a price, marketing strategy, and staging. I'm happy to say that we sold for asking!! Which is hard to get right now. Their communications with me were always a value add and timely. I highly recommend Mike Dunfee Group. read more

Feels So Good to Be Back at AQA! After living at AQA for over a decade, life took me elsewhere for a bit--but now I'm finally back! The outside of the buildings may look a little different, but the heart of AQA hasn't changed one bit. The kindness, hospitality, and genuine care from the staff are still here--maybe even better than before. I also got to meet Gabriela of the Mike Dunfee Group, who showed me what would become my new home. She was amazing--professional, helpful, and so warm. She answered every question, made the process easy, and did it all with such a friendly smile that made me instantly feel at ease. And honestly, from the very first "welcome back" at the door, I knew I was home again. AQA isn't just a building--it's a place that makes you feel like you belong. read more

I used the contractors associated with Mike Dunfee Group to install new flooring, a kitchen island, and baseboards. It was really easy to communicate with the contractor (Joel) and all of the people working on the house were very detail oriented and made sure all of the flooring was straight and installed correctly. I had requested to have no transition pieces between rooms and they were able to accommodate this. When I made minor changes to the plan, they accepted them with grace. All of the work they did looks wonderful! Since they work with so many condos in the downtown area, they were already familiar with the flooring requirements and were able to be in compliance and made my job working with my HOA for approval that much easier. Lastly, the pricing was absolutely fair and very competitive. Between my quote and invoice, the price was consistent with no sudden changes. I'd highly recommend working with these contractors and will definitely use them for future work! read more

Horrible experience - it's been over 3 weeks working with them to try to prep my place for listing. If you need any work at all done on your property just know that they take days upon days to get back to you with their "quotes"... and each time there is always some excuse. They overpromise and underdeliver - again and again... and you'll find yourself having to reach out to them for updates.. horrible experience.. just my two cents read more

Gabriela helped us get into a new condo. It was so easy, and the communication was great. It made the whole process so easy. We truly appreciate the Mike Dundee Group and definitely would recommend them!!! read more

My unit was managed by Pacific Coast, then management was changed to Mike Dunfee (MD Property Management). I am very disappointed with this company. To begin with the company does not answer their phones. My contact person is Sondra Hollis and her voice mail says, "Please leave a message" but then you get the following message, "This mailbox is FULL and can no longer receive any messages". The only way to get a hold of Ms. Hollis is via email. Secondly, to pay HOA dues you have to pay $2.49 to use a card. If you choose to use e-check, you need to pay %2.99 of the HOA dues. I asked about ACH withdraws, their response was for me to go to my bank and have them do a BANKPAY. Okay, I look up their company name on my bank's website so I can initiate the process and it does NOT show up. I asked may I send several checks, dated with each month and you cash them as the months go by? No, their response was to send a check written up for a total of 6 months and we will hold the credit here and withdraw from that account. This company's method of doing business is very archaic, I DO NOT RECOMMEND this company. I don't believe I should pay more on top of my HOA dues. I emailed Ms. Hollis regarding BANKPAY, I have yet to hear back. Thank you. read more

Mike Dunfee Group - Paying via card. - Property Management Near Me - Long Beach, California

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We set an appointment online as requested, we confirmed it as requested, we arrived on time. We approached to the apartment, nobody showed up. I called, I texted... no answer. SO UNPROFESSIONAL!! We had more listings from you to check. Obviously, we don't need to do it. One is enough. read more

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super bad communication they don't answer through email or phone. left voice mails and they never got back to me.

Gabriela and Jeanette made this a great renting experience. Responsive and attentive to any notes or concerns I had.

I was in the market for a new place to live. I visited different locations throughout Long Beach and many managers were rude or did not give me the time of day. Finding a new place can be very stressful, Claudia Conroy helped my find a place that was perfect for me. I am very happy with my apartment thank you so much Mike Dunfee Group and Claudia Conroy. read more

I have had Mike Dunfee Group manage my property for more than three years and have not had one problem. Gabriella is a professional property manager and takes care of any issue that may arise. It is a comfort to me to trust the management company I'm with. I am very happy with Gabriella and the Mike Dunfee Group. read more

Mike Dunfee and Gabriela Jansen saved the day for me in 2024. I had everything against me high interest rates and a pending lawsuit against my condominium. It was a desert of low buyers and low sellers. After a couple of months with only a couple of showings, they found me the perfect buyer. It was a match made in heaven -- the buyer loved my place and was willing to outbid the competition. Not knowing much about real estate Mike and Gabriela expertly guided me through the selling, escrow and closing process! THEN Gabriela and Gisele found me the PERFECT apartment, a great deal, and willing to do a 5 month lease! I highly recommend them! read more

Sondra was a pleasure to work with. She is efficient and easy to talk to. She has a positive work ethics and good response time. read more

Very easy to work with I've used them for two purchases and one sale. Mike works hard to make it happen read more

My wife and I are speechless with how responsive and knowledgeable Michael Draper was helping us during our (stressful) search for an apartment. Just... top notch expertise. Though we found an alternative option, we would definitely consider the Mike Dunfee Group in the future because of how high Michael set the standard. PLEASE save yourself the time and hassle of dealing with your search for an apartment and consider doing the same as we did! Thanks Michael! read more

Great and responsive management company. I've rented through MD Group for the past year and their management team and maintenance team is top notch. They have gotten all of our maintenance requests fixed within 48 hours, even on weekends. Would highly recommend. read more

We hired the Mike Dunfee Group to manage one of our "problem" properties. They stepped right in without hesitation and I left the country to travel for some time. I felt at peace and at ease knowing Mike Dunfee and the team were taking care of things back at home. read more

I have leased with the Mike Dunphy group for the last four years. Their maintenance team is exceptional. Joel leads the maintenance team and always is thorough, follows up and gets everything taken care of in a timely manner.. read more

Claudia is amazing... The best combination of professional and personable. She goes above and beyond on a regular basis as far as I can tell... She's helped me and my family with several issues with our rental (sometimes on weekends or holidays). I regret we never met in person. But I'm impressed that she's made such a gracious impression without that. read more

A quick Shout out to the Mike Dunfee Group (TEAM) Gabrela was the lead realtor. Both Mike and Gabrela gave me great advice through the whole process. I happily recommend them if you are thinking of selling. Mike did an outstanding job on marking my property. Gabrela was a pleasure to work with. She has Intergrity, Also very ethical. I could always reach out for help or questions she was always available. Thank for a job well done! read more

This review is for Salvador and Joel who replaced our front porch light within 24 hours of making the maintenance report. I really appreciated, not only the timely manner with which they replaced it, but that they called to make sure that I was satisfied with the work. The light is a big improvement! Thank you, Joel and Salvador. read more

I had a really positive experience during my tenancy in a unit owned by the Mike Dunfee Group. It was very low touch in terms of the landlord relationship which was peaceful. I only spoke to my property manager, Gabriela (who was wonderful), when I needed help, and always got prompt responses. Although it was a very old apartment, everything functioned very well. In the few instances there were structural kinks, I put a request through the mechanized tenant portal on the website and somebody from the maitenance team was there to fix the issue within a day. They never once blamed the issue on me to get out of paying as I know is common with some landlords, so I feel lucky to have chosen fair and professional people to rent from. I had very positive interactions with all the maitenance staff members I encountered as well. Gabriela, on behalf of the Dunfee group, also extended leniency to me on a couple of unforeseen but important issues that came up during the course of my stay and was always very kind and understanding in her communication with me. Would definitely recommend their services. read more

As a landlord, I've been working with the Mike Dunfee Group for years. Sondra Hollis has been exceptional to work with. She is both professional and personable. She is very helpful and has a great response time in meeting the needs of myself and my tenants. I highly recommend! read more

One of my rental properties has been serviced my the Mike Dunfee Group for over 6 years now and I have always been impressed with their service and responsiveness to both mine and the tenants needs. The team is always on hand and can be trusted to help in any way possible. I recommend this company if you have a rental property and need support with the day-to-day management of the property. read more

Mike, man, what can I say? Guy is a legend. He knows his stuff in and out when it comes to real estate. Wow. Genuinely impressed with his knowledge. Great to work with. He will get the job done whatever you need. Mike is the man! read more

I don't often write reviews, but I wanted to tell everyone about my great experience with the Mike Dunfee Group. Claudia is awesome at following up and paying attention to the small things. MDG quickly fixes any issues that come up and I can't say that about my last apartment with a different management company. I really recommend the Mike Dunfee Group to anyone looking for a new apartment because they're professional and care about their tenants. Dealing with them has been super, and I'm excited to continue living here for a long time. read more

Do not trust this company! They were hired by us for a project and then they collected their money and ran!!!! Ran straight to the bank and now they don't answer the phones or provide any level of customer service!!!! read more

I want to publicly thank Michael Draper for his top notch customer service. His patience is incredible when listening to my needs. He gave great advice and his recommendations were spot on. Thank you sir. read more

I am an inspector so I do see and overhear communications between realtors and clients essentially everyday. This team knows how to take care of their clients and look out for them. Because I'm on the outside, looking in, I feel like I can be honest. even when the clients aren't present, or running late, they are asking the questions and making sure their clients are getting the service they deserve. I recommend at least meeting with them and getting a feel for how they run their business. you won't be let down. Hard working and honest. read more