The personnel are very professional, attentive, and respond quickly to tenant needs. Tenants are…read moreinformed in a timely manner regarding inspections and required maintenance.

While the property owner was always a pleasure the few times we interacted, our overall experience…read morewith the property management company left a lot to be desired. Getting ahold of management was consistently difficult, and they frequently gave the impression of being distracted or dismissive. As tenants, we rarely reached out unless it was for necessary maintenance issues. Furthermore, we actively assisted them with finding new tenants before, during, and after our transition out of the property. Despite our cooperation and efforts to ease the turnover process, communication regarding final move-out procedures remained difficult, rude, and dismissive, reflecting a disappointing lack of professional courtesy and mutual respect.

Our family has been renting through white glove property management for almost ten years and have…read morehad a great experience with them. They are great with communication and help when needed.

They are the best at taking care of your property. I recommend their service if you want to live…read morewell. WG they are your best option.

As a owner, I've trusted vantage to manage my property for years and couldn't be happier. Chris and…read morethe team are responsive, transparent about costs, and quick to resolve tenant issues and maintenance requests. They stay on top of lease renewals, rent adjustments, and local regulations.

As both a renter and a landlord for almost 40 years, I have to say that I was deeply disappointed…read morewith my interaction with Vantage Property Management. While the initial month was positive when my daughter rented a property under their management, things quickly went downhill. This reached a nadir over the final two months of the lease. A number of charges were posted against the account. While I can appreciate that utilities need to be paid, I don't understand how it is possible that an entire year of charges accumulated on the management's end without any notification to the tenants. It is inconceivable to me that any company with cash flow controls would let this happen. Further, I never understood why some miscellaneous magically appeared on our bill. As an example, we were asked to pay a $100 charge for "stucco." There was no accident. There was no damage. This was suspicious. Another example of this company's bizarre management of funds is that our family received a legal eviction notice AFTER our daughter (and all her roommate) had moved out of the unit. HOW DOES THIS HAPPEN?!?!?! The final straw occurred three weeks after vacating the rental unit. There was a $1300 charge against the deposit for painting. This was after getting the "all clear" from the management during the move out inspection. How is it possible that routine expenses should be charged against our deposit. Watch out for this company and be very, very cautious if you either rent from them or engage them to manage your rental property. If the way they pay attention to their cash flow is any indication to the way that they pay attention to the properties, look out!!!!! I would NEVER ever have anything to do with them in the future.

Pleased with responsiveness to my inquiry by Angela. I needed a pool key fob and she was able to…read morehelp me immediately. I felt she wanted to help me and treated me respectfully. I also felt that the reception I received, on entering their offices, should have included at least acknowledgement that I had walked in the door. Ignoring clients, when sitting at a reception desk, is not a good way to impress people.

Angela has been a dream to work with. It's probably the easiest and friendliest service I've…read morereceived from a property management company. Thank you for making our time at our home really easy, team!

Great Property Management. Been with them for 10 years. Always professional and responds to…read morethings quickly.

APG Properties management is awesome!…read more So far there's no complaints. Everyone has been very helpful and supportive. You have requested a maintenance order and they will get back to you as quickly as possible.

I cannot say enough on how great Right Choice Management assisted us with the rental of our lease…read more We had a lease in place due to the purchasing of our home we needed an early termination. To honor our lease agreement we hired Right Choice to assist with finding a qualified tenant/ owner approval. Within our 30 day escrow Laurie and George assisted with listing the property and processing application. They successfully found a qualified tenant that was accepted by the owners which allowed us to legally terminate our lease. Laurie is outstanding with communicating all correspondence, application, credit and back ground check. Our process was effortless she took control of everything!! I highly recommend Right Choice Management in all areas of property management . They are worth every dollar!!! Thank you Laurie and George!! Happy Client!

In my experience as a landlord with them they are the 'Right Choice' for the tenant and not the…read morelandlord. They only did one inspection of the premises in about 10 years. For most repairs they have their own people and get them pre-approved in the lease so they don't have to bother getting any quotes to compare for any repairs. When the tenants moved out they left a mountain of trash behind. Right Choice paid their own handy man handsomely from the security deposit for hauling out the trash but didn't withhold any money for general cleaning. The owner of this business is called the 'King of Brea' by some people because he is very successful in the real estate business and owns a number of businesses in Brea. When you are that successful you have leverage and he doesn't mind using that leverage.

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

After living here for a short 9 months I can say that this was one of the best apartment complexes…read moreI have stayed in. You can tell that the ownership and management actually care for the tenants with very quick responses to any repair requests. The community is welcoming and kind, the location was great, and they were fair with their security deposit return which was a FIRST for apartment living with me! Whether you are a small family or single bachelor these apartments are clean, bug-free, and you will not be disappointed with your rental. Special thank you Dayiana for making my experience wonderful at the Walnut Ave apartments!

I had such a great experience with Dayiana! She was incredibly helpful and patient with all of my…read morequestions about leasing. She explained every detail clearly, guided me through the process, and made sure I understood all my options. Her professionalism, kindness, and genuine care really stood out. It's rare to find someone who goes above and beyond like she does. If you're looking for someone who truly wants to help you find the right home, I highly recommend working with Dayiana. She made the whole experience smooth and positive. Thank you so much, Dayiana. I appreciate you!

I've worked closely with Craig and PMI County Line related to property management and can report…read morewith 110% confidence that everyday business is not only maintained in accordance with current standards for right conduct and the practice of property management, but more importantly the high level of genuine care given to each community, owner, tenant and property. Craig and the PMI County Line team are quick to respond to any concern or maintenance related task and utilize reputable and trusted vendors to accomplish work in a timely and professional manner. I would highly recommend PMI County Line as your property and/or community manager.

We have not utilized Craig for property management services, but he has served in a capacity that…read moreutilizes property management talents for a non-profit board that we both serve on. Craig is extremely ethical, responsible and a pleasure to work with. He is a man of his word and has great integrity. If we are ever in the position of using a property management company, I would not hesitate to call him.