We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

Unable to give zero stars--one of the worst property management experiences we've had…read more We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company.

We decided it was time to make a move because we were ready to stop renting and finally become…read morehomeowners. As first-time homebuyers using a VA loan, we wanted a realtor who would listen to our family's needs, guide us through the process, and be patient with all of our questions. Carly was exactly that person. From the beginning, Carly made us feel comfortable and truly took the time to understand what we were looking for in a home. She was knowledgeable, responsive, patient, and always willing to explain what was happening at every step. One of the things we appreciated most was how well she understood the VA home-buying process. She knew the VA requirements and helped us understand what we could and couldn't request or include in our offer. That knowledge gave us confidence and helped the entire process go much more smoothly. Carly was there for us from the search all the way through closing and receiving the keys to our new home. She made what could have been an overwhelming experience feel manageable and exciting. We always felt that she genuinely cared about our family and wanted us to find the right home--not just any home. Our advice to anyone buying or selling a home is to choose a realtor who listens, communicates, and understands the type of financing you're using. We would absolutely recommend Carly, especially to veterans and first-time homebuyers. We are so grateful that she helped our family become homeowners!

When my wife and I started looking for a new home, we expected a long, drawn-out, and stressful…read moreexperience. When we met Torey, that perspective changed quickly. His professional, kind, and empathetic demeanor, along with his vast knowledge of real estate and the different Long Beach communities was the best resource we could have asked for. He worked tirelessly for us to move the process forward, was extremely well-organized, and was always good about checking in to make sure we were doing well on our end. We greatly appreciated all of his assistance and expertise, and could not have asked for a better experience moving in to our dream home. I cannot recommend Torey and the Anderson Real Estate Group highly enough!

They manage my mom's house. They're great to work with and are on top of everything. Highly…read morerecommended Property Management Company

After getting a notification our rent was going to increase by over 20% @ Avalon Cerritos, we began…read moreour house hunt. The team at Belmont Land were quick to respond, kind and extremely helpful. After learning that the house listed I first saw was taken, the rep offered to take my number to keep me updated with new properties that would be coming to market. Absolutely recommend Belmont Shore Land for your home hunting needs.

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

Johnny and Amanda were fantastic! They truly saved the day after shelving in my nearly 100-year-old…read morebuilding collapsed due to an improper installation that predated Better Property Management's ownership. I submitted a maintenance request on a Sunday, and Johnny called me the very next day. He not only fixed the issue but took the time to explain why it happened and how he repaired it. The week before, he also replaced my exterior deadbolt locks with safer thumb-turn locks and completely redid the deteriorating bathtub caulking. Everything looks and works great now. Johnny is knowledgeable, professional, and goes above and beyond. Amanda was wonderful to work with as well. Excellent service all around!

All of the maintenance requests submitted are handled very quickly. John always follows up via…read moretext, and the vendors used are all very professional, friendly and helpful. I very much appreciate the quick response and choice of vendors to service my home.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Rented a condo is seal beach in 2017 from American Beachside brokers. Frank the "property manager"…read morecame to the residence twice in 6 years while living there only to replace an appliance. When it came time to moving out, I gave them a 30 days notice and vacated in the date I said I would, leaving the place just as clean as when I moved in. It's now been 3 weeks since moving out and they're still holding onto my security deposit. I would avoid using them as your property management team as they never check in on your property and I'd avoid renting from them as operate in shady ways, like keeping a security deposit for no reason other than being an irritation.

1RoseMarie is the best..She sold my father's home for our family. She was the listing agent and…read morealso sold it. We wanted a short escrow and she got it done quickly and efficiently. She handled everything. Any issue that arose she was ready and handled very professionally. I would highly recommend her . She is very knowledgeable and will get it done. She is also just a great person.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

My wife and I recently went through a drawn out short sale. Working with our own agent and lawyer,…read morewe found a buyer through Star Realty in Seal Beach. Their agent Jackie Deaver, came to our house and promised how she was going to help us as long as we cooperated with the buyer. We were as anxious as they were to complete the deal. Unfortunately the promises Jackie made to us were a hollow gesture. Her words, paraphrasing, "I've worked in Seal Beach for twenty years and anyone will tell you that I'm a straight shooter", was not exactly accurate. What she told us, "you'll just have to trust me", was that the buyer was willing to purchase tile and bathroom supplies, all new, for the remodel that we were never able to complete. Since we were doing a short sale, we were coming out with nothing. The purchase of goods was the only bright spot we looked forward to. When the time came and the deal was about to close, she told us the purchase was no longer being honored by the buyer and she was simply a go between so it wasn't her fault. Imagine our surprise after her sincere proclamation. She is not a "straight shooter" and had no business making the promises that she did. Going through this sale was one of the most difficult periods in my lifetime and Star Realty and Jackie Deaver made it just that much harder.

0 stars. We contacted Craig Smith at least 10 times, only picked up once. We were trying to see an…read moreapartment, but he never got back to us. Never picked up or got back to our multiple voicemails that we left. Very unprofessional.

DO NOT RENT FROM ENTOURAGE PROPERTY MANAGEMENT…read more My experience with Entourage PM has been nothing short of a nightmare. From the day I moved into my unit at 3601 E Vermont St. in Long Beach, it has been one issue after another, all met with negligence, dishonesty, and complete disregard for tenant well-being. * Roach Infestation: Within weeks of moving in, roaches spread into every corner of our home--including our bed and personal belongings. Despite repeated notices, management delayed any real action. I was forced to spend my own money on extermination while still living in constant infestation. Their contracted pest control showed up late and ineffectively, leaving us stuck in unlivable conditions. * Water Leaks & Damage: A major ceiling leak directly above our bed caused water to drip into our living space, creating unsafe and unsanitary conditions. Instead of urgent repairs, we got excuses and empty promises. We were left to deal with the damage, risk of mold, and the financial burden of paying for hotels when the apartment became uninhabitable. * Uninhabitable Living Conditions: My girlfriend and I were forced to sleep in our car at one point because the roaches had invaded our bed. On another night, we had to pay out of pocket for a hotel due to the ceiling leak. No tenant should be forced into homelessness because of management's neglect. * Dishonesty & Gaslighting: When pressed, management falsely claimed vendors had reached out to me. I received no calls, texts, or emails. They tried to shift blame onto me rather than acknowledging their failures. Even when I raised concerns respectfully, I was met with dismissiveness and accusations of being "difficult," despite having documented proof of their negligence. * Financial & Emotional Toll: Beyond the rent, I've spent hundreds of dollars on extermination, temporary shelter, and lost time dealing with issues that should have been handled promptly. The stress and disruption to our lives have been immense. No one rents an apartment expecting to be forced into unsafe, unhealthy, and unstable living situations. Entourage PM has shown zero accountability and zero care for their tenants. They are more concerned with collecting rent than providing habitable living conditions. If you value your health, safety, and peace of mind, stay far away from Entourage Property Management. They are negligent, dishonest, and completely unprofessional. My only regret is trusting them in the first place.

Living under Entourage PM has been one of the worst rental experiences of my life. What was…read moresupposed to be a home quickly became a nightmare due to their complete neglect of tenant rights and habitability issues. * Mail access: I have been without a working mailbox since June. Despite repeated outreach starting in early August, nothing has been fixed. This left me without secure access to my personal and sensitive mail for months, creating both inconvenience and risk of identity theft. * Pest infestation: Roaches have infested the unit, even making their way into our bed and belongings. Management ignored repeated complaints, forcing us to pay out of pocket for extermination and even sleep in our car at one point to avoid the infestation. * Water damage & leaks: An active leak above our bed caused water damage and created an unsafe, unlivable environment. No proper remediation was ever scheduled, even after photos and documentation were provided. * Negligence & dishonesty: Maintenance rarely responded, and when they did, management claimed vendors had reached out when no such calls, emails, or texts were ever received. Requests for proof of this so-called outreach were ignored. * Mental strain & displacement: These unresolved issues caused severe stress for both me and my partner. We had to pay for hotels at times, and ultimately I've had no choice but to seek a lease buyout just to escape the conditions. Entourage PM's neglect of even the most basic landlord responsibilities -- secure mail delivery, pest control, water damage repair -- shows a complete disregard for tenants' well-being. If you value your health, safety, or peace of mind, avoid renting any property managed by Entourage PM.