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    Invitation Homes

    3.3 (651 reviews)
    Open 8:30 am - 5:00 pm

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    Services - Invitation Homes

    Property management

    Buyer's agent

    Listing agent

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    As one of the neighboring homeowners, I wanted to share my own experience with this management company. For months, I repeatedly attempted to contact them regarding serious concerns involving one of their rental properties. I called multiple times, sent several emails, and even offered photos and security camera footage documenting what was happening. Unlike some of our neighbors who were able to speak with someone, I never received a response to my calls or emails. During that time, our neighborhood dealt with ongoing issues including suspected drug activity, excessive trash, vermin, abandoned animals, and a property that continued to deteriorate. My family watched these conditions worsen while our repeated attempts to report them went unanswered. The situation ultimately escalated when the trailer on the property caught fire, requiring firefighters and law enforcement to respond to our cul-de-sac. Thankfully no one was injured, but it was heartbreaking to see something so serious happen after months of concerns about the property's condition. Even after the fire, the property remained unsecured for a period of time. We witnessed people scavenging through the debris, entering the property, and individuals repeatedly coming onto the property in ways that appeared consistent with people looking for an opportunity to squat in the vacant home. Several neighbors had to intervene and tell people to leave. It was unsettling to watch our neighborhood continue dealing with safety and security concerns while waiting for the property to be cleaned up and properly secured. I also provided information, photos, and security footage to law enforcement and other agencies in an effort to help document what was occurring. I understand that property management can involve difficult situations, but neighboring homeowners deserve communication and timely action when legitimate safety concerns are repeatedly reported. Based on my experience, I did not feel that happened here. I hope this company improves both its responsiveness and its commitment to maintaining the properties it manages. The impact of neglect extends far beyond the property itself--it affects the safety, peace of mind, and quality of life of the entire neighborhood.

    Trashed property
    Alicia R.

    This management company needs to be held accountable for its fraudulent, greedy ways. I am currently living right next door to their Section 8 property. For several years, the property has been a source of significant distress. Following the tenant's recent incarceration, the residence was abandoned for nine months. This neglect resulted in rotting food and a severe vermin infestation that has spread to my property. the tenant caused extensive damage by breaking all the windows. The site is currently littered with glass and debris, posing a serious fire hazard and compromising the safety of the neighborhood. Finally, this tenant lit her illegally parked RV on fire endangering every home around it! It took nearly TWO WEEKS to get this company to do anything. I contacted this property management company over and over again. No response. My neighbors and I have documented these issues extensively with photographs and records of our attempts to contact. PURE NEGLIGENCE! As long as that money keeps flowing they could give a rats ass about their tenants or properties. The whole front of the house has burnt debris, and they posted it (old photos) on Zillow already.

    Remnants of trailer fire

    I also live on the same street. I had called a couple of times to complain about this house. The house wa trashed & unliveable. A representative took my first call; then all others were ignored, stating the person I wanted to talk to was unavailable. Our emails went unanswered. It took the trailer fire for them to do something. A few of us went to personally speak to the representative when he showed up after the fire. Now, they're advertising this house as soon to be available...it is currently unliveable. Terrible property management company

    Email confirming concession fit high water bill.

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    26 days ago

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    4 months ago

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    19 hours ago

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    1 month ago

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    2 months ago

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    17 hours ago

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    17 hours ago

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    Jayce C.

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    16 hours ago

    Return calls and text would be great! Main part stop wasting peoples time and hopes in getting them into a rental house!

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    19 hours ago

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    Casey E.

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    11 days ago

    Been renting with y'all for eight years, had our ups and downs, but all in all soon as the Work order is put in the work is done!

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    Casey E.

    Thank you for sharing your experience!

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    3 months ago

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    4 months ago

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    2 months ago

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    19 days ago

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    1 month ago

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    17 days ago

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    2 months ago

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    7 months ago

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    3 months ago

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    Casey E.

    This is great to hear! Thank you for sharing.

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    3 months ago

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    28 days ago

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    4 months ago

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    7 months ago

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    1 year ago

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    1 month ago

    We love the home we live in and service requests are taken care of quickly and without hassle!

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    Thank you for sharing your experience!

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    4 months ago

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    6 months ago

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    3 months ago

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    Thank you for the review!

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    3 months ago

    Juan ramos came to fix our restroom there was a leak he was very quick and efficient. Very respectful thank you!

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    Thank you for sharing your experience!

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    6 months ago

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    3 months ago

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    4 months ago

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    4 months ago

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    1 month ago

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    We appreciate you taking the time to share your experience!

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    4 months ago

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    2 months ago

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    1 year ago

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    Page 1 of 17

    Ask the Community - Invitation Homes

    Review Highlights - Invitation Homes

    Had lease questions and Katelynne took the time to explain everything to me, was super helpful and very kind.

    Mentioned in 19 reviews

    Read more highlights

    SIG Property Management - Business of the Year Award!!

    SIG Property Management

    (188 reviews)

    I am so impressed by how fast and thoughtful Angelica responds to resolve my maintenance and…read moreparking issues. My hot water got resolved the day I called it in. My kids and I feel happy in our new apartment. It's everything I needed.

    I didn't have a good experience with this company. My unit became uninhabitable from years of water…read moreintrusion from negligent building maintenance like basic waterproofing and landscaping. Effects include reoccurring mold, constant fungus gnats, and structural decay in the flooring and framing. The estimates for repair are expensive, so only cosmetic repairs were ever performed. All of the issues in the unit and building continue to exist and will likely be sold to prospective renters without disclosure. Everything is available as LA County Dept. Public Health or Burbank Code Enforcement public record. While the company owner failed to maintain the implied warranty of habitability, he did raise rent by $300, introduce a $35 fee for online transactions, charge for estimated water usage, add chargebacks for repairs and ultimately evict me from the property. The property. 3610 W. Chandler Blvd. Unit #A, remains in a state of uninhabitability currently. The company presents itself as corporate professionalism, but it's just a sole-proprietor with a high-turnover staff that's incompetent on its best day. The conditions pictured still exist. Please visit my experience with the property at: https://youtube.com/@3610chandler and https://www.instagram.com/3610chandler/

    Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

    Tiao Properties

    (57 reviews)

    Silver Lake

    Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

    Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

    Allstate HOA Management

    Allstate HOA Management

    (41 reviews)

    I've been an HOA Board Member for about 20 years, and I've worked with several management companies…read moreover that time. Allstate HOA Management is hands down the best company we've partnered with here in Orange County. They respond quickly, communicate clearly, and are always professional and easy to work with. David, Jeff, and Ben have all gone above and beyond for our community, and you can tell they really care about our building and our homeowners. Over the past few months, we've had an unexpected wave of issues and projects, and Allstate has stepped up every single time. They've handled everything smoothly, which is rare to find these days. I recommend them 1000%. As a long-time Board Member and proud owner in the community, I honestly sleep better at night knowing Allstate HOA Management is watching over our building.

    I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

    Invitation Homes - propertymgmt - Updated June 2026

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