I love this place! Invision Optometry has the best selection of glasses. OK, seriously....I go in here to try on glasses even though I have two bomb pairs already. I just picture myself as a girl who will have a wide selection of reading glasses. They have something for everybody and I the ladies and gentleman are so friendly here that they take complete care of you and really take into consideration the shape of your face and what would look good on you...Or, more importantly---what they want to see you wear. I have tons of fun with the employees here and when I am just kicking it around my hood and find myself on Fillmore and Pine Street I always pop in to say hello. I found out I needed glasses something like 5 months ago and I don't see myself ever going to another place in the city to take care of me. The staff was fantastic about calling me as much as 4 times after i received my first prescription glasses to see how I was feeling/doing...etc. If you need glasses check this place out. Oh and Dr. Clifford Lee the Optomologist is excellent and will take great care of you. read more

I love both Edna and Cliff. I think that they are very easy to talk to and extremely down to earth. I grew up going to doctors that were family friends so I was a bit reluctant to try out someone on this coast but I have been pleased. Yelp helped me find them and now I want to share them with you all. On a side note I love their selection of frames and the sales folks will help you choose the right ones for your face....even after hours of deliberating they will never make you feel that you are taking too much of their time. read more

Invision is the best! They have the largest selection of frames I've seen in the City and not just the "same old, same old" frames you see everywhere. The breadth and depth of their selection amazes me--if you don't leave with at least two new frames, you're too picky. They have the most current styles, too. Most places just try to sell you frames. At InVision, they want you to look great. There's a lot of honest feedback from the staff. Plus, they know their stock and offer suggestions. Lisa, who helped me, was very friendly, helpful, very funny and educated me on why some frames worked and others didn't. I've worn glasses since I was 7 years old. I think this was the first time I didn't second guess my choice. These folks know what they are doing and seem to really enjoy their customers and clients. I'm going back for contacts after reading the other reviews! read more

Dr. Edna Lee is the BEST! My son and I have been coming here for 5 years and she has been gently, understanding and patient with my eye phobias- as in nobody can touch them! Ended up that I need new glasses as does my son and they have a great selection of glasses to choose from. They handle all insurance quickly and the entire experience is stress free and prompt. They do not leave you waiting at all which is a huge bonus in and of itself. Lastly, we got back to back Saturday appointments which did take a month to get, but that is due to the time of year I believe. read more

I have been getting my exams from Dr. Lee, and I have been buying frames from Lisa, Frank, Sean, and others. It has been a wonderful experience in every way! Invision is the best of its kind. There must be other places, but you will be totally delighted and pleased with the experience here. It is tops! This is a superb resource. read more

I've been going to Invision Optometry for over a decade now. Both the doctors and the staff are excellent; knowledgeable and friendly. I highly recommend this neighborhood business! read more

I usually loathe eye doctor. No more. Trendy. Hip. Solid. Service, experience and expertise are all five stars!

Disappointed for the first time here. Both Drs Clifford and Edna Lee are excellent, caring and make the effort to know you personally. And typically the storefront staff are superb, with great advice and service when selecting new frames. Today, it was a dramatically different experience. Despite 4 people on staff, and 2 trunk show staff, no one apart from the trunk show folks could be bothered to actually talk to me. Instead there was chit chat among friends who wandered in and out, or the terrified look from the one staff member assigned to me who appeared to be new and unaware of how to actually get out from behind the counter and choose frames. Finally I just left without choosing the two frames I needed.... read more

I stumbled on this place about five years ago when I was shopping for some new frames. The staff was very helpful and I liked that they suggested ideas that originally seemed too bold in my opinion, but once I tried them on, really liked many of them. I loved the selection they had and ended up getting two pairs. As I recall, I got a discount on the second pair, but I'm not sure if they still do that. Dr. Clifford was so great at my initial exam that I've been going to see him ever since. I first got glasses when I was 7 years old, so I've seen my share of optometrists since then. He's by far the most thorough I've been to, and takes the time to explain what each test covers and what he's looking for. He also helps you understand things you can do to promote good eye health, which I have to admit, I had never really thought about before. I got LASIK surgery about three years ago, and he also covered my post-op care for that. He was 40% cheaper than the surgeon's fee for the same care as well. I still go see him once a year for my checkup, but it's been a while now since I bought some frames. The rest of the staff has always been incredibly helpful and friendly and they'll take as much time as you need to try on different frames. I still love browsing through their selection when I'm in for my exams--it's got some great options for a wide range of tastes. They only take VSP (?) for insurance, but I have Blue Cross PPO and I can get reimbursed for my annual exam, I just have to pay it out of pocket initially. It's totally worth it for the quality of service. read more

Got my new reading glasses here. I really appreciated Beth - she was very patient and accommodating. And she was honest, you need someone to tell you why a pair doesn't look good. They let me order a different color from a catalogue and didn't force me to actually buy it. There was a couple of week wait to get my glasses but perhaps that can't be avoided. Everything else was really great. Thanks! read more

My wife and I started coming to Invision a couple of years ago, and they have constantly exceeded our expectations. Their staff is friendly and very knowledgeable about selecting frames. They have a wonderful selection of frames, along with some unusual brands and styles that you won't find most other places. However, what originally drew us into their shop was our longtime optician had come over to run Invision's lab a couple of years ago. My wife and I both have high minus prescriptions (-6 for me and a -10 diopters for my wife), and we are now in our 50's and both wear progressive lenses. If you want your progressive lenses done right the first time, with minimal adaptation needed and excellent vision, this is where you want to go to get your progressives done! Invision not only uses the very best lens products and technology, but even more critical, they also know how to take your measurements properly to set up your progressive lenses in your frame. For progessive lenses, if your measurements are not done properly by someone who really knows what they are doing (and it comes from experience and skill), you probably won't be satisfied, or you won't have the optimal visual experience that you could achieve. Invision and their lab knows how to do it right. Go here for your progressive lenses, and you will also find beautiful and stylish frames to select from! read more

I just bought a new pair of glasses today and I am really excited to get them! Invision has a great selection of stylish and chic frames--I was initially overwhelmed. I was helped by Luis who did a great job of pulling a comprehensive range of frames that fit my aesthetic while also elevating my look and pushing me past my comfort zone. Once I narrowed it down to 3-4 frames I became overwhelmed again because I loved all of them equally. Peter also jumped in to offer much needed input and finally I chose a pair that I truly love. Somehow I felt I was able to take my time feeling out different styles while also being efficient. read more

I recently snapped the bridge on my slightly more than a year old pair of frames while routine lens cleaning. Initially concerned about cost and ability to replace them, I called Invision and received incredibly prompt and helpful service from both Sean (over the phone) and Beth (in store). The whole ordeal was a bit frantic: I was getting married in just more than a week and lacked an extra pair of frames. My lenses also have a strong prism, so I really shouldnt be able to see. Invision was able to replace my original frames in about a week, and even gave me info on a place to get a temporary fix (that didn't work, but Invision staff took care of that too!) Needless to say, I appreciated Beth's "mom" moment about the extra frames and will definitely be back in for that second set. read more

I've been a patient and customer of Invision Optometry for more than nine years and have had consistently excellent, thoughtful care and service. I've been to other eye doctors and optometrists in the Bay Area but since discovering Invision, I've had no interest or reason stray! The retail space is spacious, well-lit, and filled with a wide array of stylish frames both trendy and classic. Frame buyer Lisa has an exceptional sense of fit-for-face in shape and style. No need to bring a friend - she'll tell you what flatters and what doesn't (but she'll wait for you to see it yourself before pointing it out ;-). Last frames I bought, she selected a handful for me to try and I sensed had found her favorite. Yet she carried on showing me everything I wanted so that I felt comfortable with my choice - no rushing, just lots of great advice and perspective. Dr. Clifford Lee may be the best mix of medical knowledge and warm, friendly demeanor of any doctor I've ever had. He's taught me that eye care is one part science and one part art, like treating so many health challenges. He uses the latest equipment to do his exams, diagnose the facts, and determine the best correction. But, he explained, you can't always optimize everything simultaneously and that's where the art comes in. He's patiently and clearly explained the tradeoffs and even sent me out of the office with sample lenses to experiment for a short time before deciding on which were best suited to my needs. Before I moved to the Bay Area I went to an ophthalmologist and I was happy learn that Dr. Lee, an optometrist, does all the same tests. The staff at the desk, anchored by Liz, is always helpful, friendly, and efficient. They're great in helping with insurance billing, all ordering, and scheduling appointments. read more

My SF optometrist decided to pack up and leave SF - such a bummer - because of COVID. Invision was one of the places he recommended I try. Clifford Lee was efficient, gave a really good exam and talked about my issues with me in an accessible way. The rest of the staff was very nice, accommodating, and got me great frame choices right off the bat. Was worried about getting an eye exam during pandemic days but they really put me at ease. Strong recommend! read more

Wow. I have been wearing contacts and glasses for over 20 years now (EEP!) and going to the eye doctor is something I have come to dread. I wait too long, I wear my contacts to tatters, I lose my crappy glasses I didn't really like anyway, and lick the bald spot in my wallet for weeks. NOT THE CASE HERE. Staff are friendly and attentive, I got a great pair of glasses that everyone loves and compliments me on and my contacts are just right. Dr. Lee is kind, engaging, thorough, friendly, and left me feeling that my vision and comfort were of real concern to him. He was dogged about making sure that each lens fit just right and was the best possible option for me. They have a great selection of glasses and acted like it was no trouble at all to help my friends pick me out a pair and take over the shop for almost an hour. I wouldn't consider going anywhere else after my experience here. read more

The folks at Invision are the BEST ever!!! They helped me out in between my insurance benefits to replace my Oliver Peoples progressive glasses...saved my life!!! My glasses were quickly swiped in a store near 6th/Clement when I took them off to try on something...horrible...what nerve. I hope that thief scored on eBay. In any event, Lisa, especially, bailed me out by making a win-win situation. Consequently, when my latest eyeglass benefit was eligible (last month), I bought a totally cute, cute pair of glasses once again from Invision. Oh my gosh, I forgot to mention what a SUPERB optometrist that Dr. Cliff is...and my husband says the same about Dr. Edna...well, they have my business forever...and I recommend them to everyone. read more

I purchased a pair of Jaque Marie Mage frames from this retailer in April of last year. Recently the hinge has fractured away from the temple, something that is clearly a manufacturer defect. These hinges are sterling silver and soldering is not optimal. So I reached out to the manufacturer first. JMM told me there was nothing they could do and to contact the retailer where the frames were purchased, as they do not sell their optical frames directly. After numerous phone calls, Invision's Peter, told me the only thing he could do for me is send off the frame to JMM for them to assess. Which is basically telling me there is nothing that they will do for me either. I would understand if the frames were years old and I had done something to damage them, but I haven't and they are only just over the 1 year warranty. The customer service from Invision and JMM are circumstances that I will make sure to let others know of every chance I get. read more

Invision Optometry - Optometrists Near Me - San Francisco, California

Their scheduling and communications prior to arrival are poor and they wasted my time.

I got the best eye exam with Dr. Clifford. He spent a little over an hour with me and he answered all my questions and wrote me a super crisp and clear prescription. I am pretty clueless when it comes to picking out glasses but the opticians at the office took such great care of me, everybody jumped in with their suggestions and opinions and now I get a ton of compliments on my new glasses. Thanks Invision!! read more

Both doctors here are great and very thorough. The staff will take time to make sure you have glasses perfect for your face and personality. Excellent selection of frames, especially if you want glasses that don't look like everyone else's. read more

Amazing service, fabulous staff, and the best eye doctor I have ever been to. This place has the BEST, most unique selection of hand-curated eyeglasses of any place I've ever seen, large or small. Inez will hand-select lots of perfect choices for your face...that you didn't even know you couldn't live without! They took all the time I needed to get the right treatments for my lenses, and they have always serviced and adjusted my husband's frames for free, no problem. Highly recommended. read more

I trust my vision and the health of my eyes to Clifford Lee. Many years ago, a young co-worker of mine recommended Invision Optometry and I'm so grateful. I know I'm in kind, competent hands. When I had a weird double-vision episode while living in New York, I phoned Dr. Lee when the local eye doctors failed to take my concerns seriously. Dr. Lee had my back and guided me to the School of Optometry where all possible issues were tested and my anxieties put to rest. On a lighter note, I always get the best eyewear from Invison Optometry. Their frames are jewelry for the face. read more

This is the first negative review I've ever written on Yelp. Dr. Edna was my optometrist for about the last year and a half and for the most part the experience has been good. However, after a recent change in my prescription, I started getting ocular migraines for the first time. These are haloes in your vision that can be pretty unnerving... imagine your entire field of vision being taken over suddenly by a bright glowing light. I wrote to Dr. Edna saying that I was pretty worried and asking if it was the prescription. I thought we should at least go back to the older prescription to see if that made a difference. She was out of the office and said she would get back to me and then... nothing. I never heard from her again. I've meanwhile gone to a different optometrist who dialed back the prescription and the ocular migraines have ceased. My sense is that if you're looking for a basic eye exam (and they can fit you in), Invision is fine. But if you're looking for a more hands-on experience with optometrists that take the time to follow up with you and really follow through to make sure you're getting the prescription you deserve, I would pass and maybe find a smaller, more conscientious optometrist. read more

The team at Invision is smart, helpful, flexible, and thorough. The shop has a large number of frames and lots of light to make it easy to try on and choose a pair. Highly recommend! read more

Highly recommend this optometry practice. Dr. edna Lee is kind, patient and incredibly thorough. The staff is great and they also have a very good selection of frames to choose from. read more

I went in as a complete novice to buying glasses. I had fear about perhaps picking the wrong frames that didn't suit me, and that i'd ultimately regret my purchase afterwards. But after spending some time with Mike from Invision Optometry, my worries were laid to rest. Mike presented lots of options for me, that would suit my face size/shape, and explained why some worked and others didn't in a clear and easy to understand way. He was personable, friendly and very honest. No hard sells at all. I actually had a lot of fun, and would definitely recommend them to anyone looking to buy a pair of frames. The reason i'm giving them 4 stars instead of 5 stars, is that i was given an expectation of having the glasses ready in 7-10 business days. Ultimately wasn't what happened. What happened was that Invision Optometry sends out frames and prescriptions to an external company that cuts the lens down, and fits them to frames. The problem being, that the particular Wood & Gold frames i bought proved to be slightly trickier to work with. (perhaps due to them being made of wood?). And so when Invision Optometry received them back, they had small defects. Mike, and the other staff at Invision Optometry were upfront and honest about these small defects, and that they would have to be redone. Mike also mentioned that i wouldn't have noticed the defects at all, but that he'd refuse to let them leave the store unless they were perfect. As would have it, Invision Optometry ended up cutting + fitting the lenses themselves, as they wanted to ensure i didn't have to wait any longer than needed. So while i had to wait longer for my glasses, ultimately it was worth the wait. The frames and lenses look fantastic, and are 'perfect'. I was only sad that it took a little longer than i was told initially. But i certainly still recommend anyone needing glasses to go there. The customer service is fantastic, and they're super friendly, and knowledgable. In fact, i bought a second pair today from them. read more

Invision Optometry carries a huge assortment of frames at various price levels. The staff is knowledge, friendly and extremely helpful in picking out the right frame for your face shape. Special thank you to Mike for his superb service. I have gotten glasses from many different places, but this is by far my best experience. I highly recommend Invision. read more

I've purchased two pairs of glasses here and I love them both. One is a classic everyday style and the other is more bold statement style and one that I would've never chosen on my own. That's how great the staff here is. They LOVE eyewear and will help you pick something that looks good on YOU. Also if you're open to suggestions I feel like they pick styles that might be out of your comfort zone but still look good. I'm super happy they picked out cherry red frames that I would've never picked for myself but now wear all the time. The entire staff is great, so you can feel confident that you're in good hands no matter who's working. read more

My husband and I have been coming to Invision for years because they are great. Dr. Clifford Lee is patient and spends a considerable amount of time with me. His eye exams are thorough and his style is so friendly and laid back. He takes the time to explain everything and answer questions. He is genuinely interested in and passionate about eye care and the latest technology. I feel truly comfortable with him. Invision also has the best selection of frames and their staff are super helpful. Shopping for frames is fun at Invision - you can take your time and the staff give you honest feedback about what works with your face and what doesn't. I always get compliments on my eyewear :-) They also work seamlessly with my insurance - they understand how it works and help me get the best value from my coverage. read more

Just returned from Invision Optometry as a walk-in long time customer (5 years) seeking help with broken glasses (wire holding lens in snapped). Was told it to be repaired with 10 mins and it was. No charge for the service too! The staff are always the best there and very upbeat and resourceful. I've listen to them turn a complaint into a kudos moment in the end! I am for sure a fan! read more

I have a weird face and the prescription of an optically-challenged bat. This means that since my prescriptive lenses are so thick, I prefer plastic frames to hide the girth, yet all plastic frames don't work with my eyes-and-nose-bridge combo. I also have VSP insurance, which comps the inevitably $600 lenses (the thinnest possible high-indexers, 1.74. Required for those with my condition), so I have to go somewhere that takes it. Cue the storyline: I searched for 3 whole months, across all the glasses stores of the city, fruitlessly seeking The Perfect Frame, with just a zit on my nose from all those used and oiled up nose pads to show for it. Then, I found Invision. (da da da daaaa!). Why Invision rocked beyond all others: 1. They take VSP 2. They have a huge selection of frames from crazy European and Asian brands, and a range of prices from affordable to jesus-you-need-insurance? Their selection must be at least 3 times most places. 3. Ask for Deejay- this guy gets frames. He knows all the frames, can gauge what works or doesn't work for your face (taking into account the depth of your lenses, the size of your nose bridge, the position of the eyes, the fabulousness of your style preferences, your coloring, your cool factor, your horoscope sign, your shoe size...). As much as I would love to have the time to try on all 300 glasses they have in stock (...), that he was able to cull the coolest and best ones for me out of there made it so easy. Instead of having none to choose from, I had oodles that all looked fabulous on me. Then I had to make a hard decision, but you know what- I'd rather be dealing with that then at another shop wondering which of the blah frames don't make my eyes look like I'm suffering from allergies. Go! To! Invision! 'Pecially if you're blind and a cheapskate with VSP! read more

Unlike most people that have reviewed Invision Optometry, I did not enjoy my experience with the retail-side of the shop for the following reasons: 1) Retail staff ignored me when I was in the store. While they may have been helping others, they could have at a minimum acknowledged me. 2) Prices are not competitive for those glasses that I was looking at. They seem to charge more if you are using VSP. I came to find out that I could have saved myself $100 by purchasing the same pair of glasses from another store (highly rated on Yelp) in San Francisco. This other store does not take VSP, but will match VSP prices. 3) Retail staff not prompt in returning phone calls and emails. They aren't as nice about answering questions after you've made your purchase. While it is helpful that they take VSP and have a great selection of frames for a VSP shop (most VSP stores have limited selection), my negative experience with their customer service and non-competitive pricing will take me elsewhere for my next eyewear purchase...especially when there are other highly rated eyewear stores on Yelp that will discount frames just as if they accepted VSP. Hopefully you will have a better experience that I did. Just make sure you do some price comparisons before you make your purchase. I could have saved myself almost 30% had I made the time to do this. read more

Invision Optometry offers a stunning selection of sleek, chic designer eyewear plus stellar customer service from its professional, personable staff. read more

I got my first pair of glasses at 10- these awesome purple and black marbley pair that was the coolest thing in my 4th grade class ( I went to grade school in the Central Valley, so not much was cool). I've never liked another pair of glasses again, and switched to contact lenses in the 6th grade. Well, all of this was before going to Invision, where I found a fabulous pair of glasses that i will actually wear outside of my apartment. The staff is wonderful, and Dr. Clifford Lee was fantastic. And they don't use that horrific puff-of-air test that gives me nightmares. Love this place. read more

My son and I have been going here for 7 years....both drs are great!!! Knowledgeable, friendly, patient, kind, as well as everyone that works here. They help you pick out the best frames (which they have a very large selection to chose from), and are also super helpful. Highly recommend for anybody looking for an optometrist... read more

I love Drs. Edna and Clifford Lee. I started going to Dr. Edna Lee in about 1990 when she worked in an office on Polk Street, and followed her to Invision on Filmore, where I met Dr. Clifford Lee. My husband and two boys then started going to Invision, and we have used them exclusively ever since. They run a fantastic business and are responsive, personable, smart, cheerful, and all around good people. Their staff is (are?) also exceptionally nice, helpful and fashionable! read more

Awesome experience! Walked in to receive a friendly greeting. I was easily given four cool options with barely any direction of what I was looking for, and then was very happy with the frames that I knew were "the ones". Handling of VSP, my prescription, etc. all done quickly. I was in and out within 20 minutes. read more

Best place, best people, best customer service. Nothing varies with each visit. The only thing that happens at each visit is that it is BETTER EACH TIME. Their customer service is second to none. I'd never go any where else. Can we give more than 5 stars???!!! read more

Yes! Invision is an amazing place. Dr. Clifford is so competent, sweet, and thorough. He's the kind of person who you trust and are endeared to right away. He took so much time with me and didn't rush at all. He explained a lot of eye mechanics stuff with to me with so much enthusiasm- I learned a little and felt like I had a doctor who really knew his stuff. He even called me personally a week or so after my appointment (which was very routine) to see how I was and to ask any questions. I've been to a lot of eye doctors in my life (even one who did magic tricks- which was pretty thrilling!) but Invision is the best. I will go to great lengths to stick with Dr. Lee. read more