OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

I am really impressed by this company and will definitely recommend them to anyone else in the…read morefuture. I will also always reach out to them again if I have any other pest issues in the future. I have never worked with a company that is so communicative, responsive and courteous. I hired them for my parents' house for a rodent problem and then also for an ant issue after because I was so impressed with their initial service. Not only did they take care of the issues, they were also kind enough to send a different technician for a second opinion after we had some questions for the first concern. Their prices are also very fair for the amount of work and quality they provide. 110% recommend.

We used Guard Pest Control and they were 5* fantastic! Richard Bauer their technician did a great…read morejob of solving our pest problem. Thank you Richard and your company for a great job. Bruce Caplan

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Kada always takes good care of us. Alexander was pleasant, friendly and attentive even after a long…read morehot day of work. He made me feel confident that our bait stations were full and ready for the critters that have been seen in the area. Thank you for looking out for us.

Dale is very customer oriented will answer any questions or concerns. Have been with this company…read moreclose to 10 years.

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

Horrible experience! Be Careful with this service they failed to perform but still want to be paid-…read morereceived a collection for non services!

Very disappointed with how this company handled a referral agreement. Josh Star and his boss,…read moreChris, clearly promised a full year of free service if I referred 4 new customers. The structure was explained as: * 1 referral = 25% off * 2 referrals = 50% off * 3 referrals = 75% off * 4 referrals = 100% free service for one year They also told me that if I referred 4 more (8 total), I would receive a second year of free service. To help me get started, Josh even paid for my first appointment using his own credit card. I successfully provided 4 referrals -- but once I hit that number, they changed the story and claimed I now needed 5 referrals for the free year. After that, they stopped responding to calls and messages entirely. Later, I found out my account was frozen and the cancellation fee had been removed without notice. I contacted customer service multiple times and was promised a call from management -- no one ever followed up. Josh and Chris benefited from all my referrals and then backed out of their promise. This is unprofessional and dishonest. Would not recommend this company, especially if you're being offered referral-based incentives. Be very cautious.

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

They were the first to respond, but they gave me an estimate without coming to inspect my home, so…read moreI didn't feel it was an accurate estimate.