We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying…read morequestions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially.

They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a…read morebusiness card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging.

Apparently this company has an issue with trespassing and respecting people. I'm surprised they…read morestill engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles.

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

My wife opened the door, and they requested to complete the service. She then realized they were…read morefrom our current company, and they signed us up for a yearly contract with a $300 termination fee without informing us. When we tried to close the account, they revealed this and told us that if we continued the service for six months, there would be no fee. However, after that period, they claimed it was a yearly contract and charged the fee. Please be aware before signing. Update: After further communication with the company, it turned out there was a misunderstanding regarding the cancellation notice. Once this was clarified, they canceled the contract and did not charge us the termination fee. I appreciate their follow-up, communication, and willingness to resolve the issue. Based on this experience, I have updated my review to 4 stars for their good customer service and responsiveness.

The service started out well but has steadily declined. I switched to this company because they…read moreoffered rodent coverage, but that service was not initially honored, resulting in rodents damaging items in my shed that backs to an open field. While the issue was eventually addressed, it was frustrating. Over the past several months, I've had ongoing problems with spiders outside my home and occasionally inside. I've requested multiple re-sprays, and during a revisit the technician asked to spray inside my home, which is NOT an option for me. I've never needed interior spraying with previous services. It's frustrating to continue seeing spiders and walking into webs. I hope this improves, or I'll need to take my business elsewhere.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

The technicians seem nice. It's hard to gauge the quality, I still see yellowjackets once in a…read morewhile, when I tell them about it, they ask me to find a nest. Had the worst experience trying to cancel, she just wouldn't do it, rather trying to upsell. It took me five times in a very assertive manner to tell her that I don't want any "options", just cancel.

Just had a Saela sales person come to my door at 7:30pm and rang the door bell. We have a "no…read moresoliciting sign" posted right below the door bell that's impossible to miss. He either didn't see it or didn't care. By ringing the door bell, he woke our infant baby that we had just spent an hour getting down. When we told him this and pointed out the sign, he quickly tried to leave. BUT not before lying and attempting to misrepresent his intentions. He told us he wasn't a sales person but was going to be managing "the road" at our neighbors' and the neighbors two houses down. He told us he was "obligated" to inform us for "liability" reasons. He couldn't point out the road, he could articulate why he was there. He couldn't articulate the liability reasons. He said it was "in case we sue" when asked why we would sue, he couldn't provide an explanation. He kept looking at his wrist (that didn't have a watch) and kept saying that he "had to go" and "it was getting late." The entire exchange didn't make sense so we looked up the company on his hat and his jacket and lo and behold, it was a pest company. Not impressed with this exchange. Will never do business with them.

Really impressed with the service quality and ease of scheduling. Assessment was thorough and…read morefocused on prevention of damage. Highly recommended.

Chris is professional, always on time and gets the job done. Nice to work with a pro!read more

We have had Surefire Pest for a long time. The staff are always helpful and friendly. They have…read moremade recommendations on how to protect the house from pests. And we have not had rat problems since we implemented the recommendations. Recently they changed to no longer have a way to call in for service. Now you have to text or email. For some reason recently when we had an issue the text for help did not go through. It wasn't until we emailed that we heard back. So be aware if they are not responding there seems to be something up with the text service they have and an email is a great way to get them.

Great service and knowledgeable. Came out to my home very quickly suggested things I can do around…read morethe house while addressing the wasp issue I was having. Will use them again for any further things that come up!

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Ricky Sanchez was the team leader with Supper Attic Solutions who is the vendor that I selected to…read moreaddress the extensive Rodent Mitigation problem that I had. Tom the Salesman was excellent and so was Ricky and the 6 man team that completed all of the work. They thoroughly cleaned up the giant mess and hauled it all away for disposal. The entry points were tightly sealed up and the whole job was sprayed and sanitized. The repair work was documented and the Insulation was compliant and installed properly. The team sealed off the entrance to my crawl space to prevent all debris from messing up our otherwise clean home. The entire job was completed in one day. Wow, What a great job! The work is warranted and I couldn't be happier. Thank You Ricky, Tom and the whole team! Paul