They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a business card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging. read more

Apparently this company has an issue with trespassing and respecting people. I'm surprised they still engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles. read more

Axiom Eco-Pest Control - Miles....c'mon Miles. - Pest Control Near Me - Redmond, Washington

I'm generally not a fan of door to door solicitation, but Devon stopped by and seemed like a nice young man so I invited him in from the rain. We made it very clear that our home was just serviced and we don't need your company today. The price started rapidly going down. His stories started changing to paying for school etc. At the point that he finally understood that we wouldn't be paying for anything today his mood shifted to impolite. Moving forward, I recommend that your sales people have documentation, business cards etc in preparation for securing future business. Maintain a pleasant attitude and understand that word of mouth is a powerful tool for better and worse, especially when unsolicited! Unfortunately I will not ever consider doing business with your company. read more

Ignores "No Solicitation, Please" sign posted just below my video doorbell. Also, loudly banged (not knocked) on door. I pointed it out and the response was "Oh, I didn't see that". I believe I had the same encounter and my same response (No, see the sign?) several months earlier; so, I expect that I will see them again. Rode up on some segue way type device. read more

I can't make you, but I urge you to read this before doing any business with Axiom. You've probably listened to their hour-long spiel if you're here, so what's another few minutes of your time to hear from someone on the other side? Since signing the contract to work with Axiom, it's been a nightmare. Their headquarters doesn't communicate well with their technicians, so neither party is aligned on what you signed up for. Every technician that has come to our house has been lazy. The first one didn't even do the bare minimum. She said she couldn't do the outside of our house because a fence was being built (fine), but then she didn't even do the bare minimum for the inside. She went around the house with a spray bottle and did NOTHING ELSE that we had agreed to in our contract for the inside. She said Axiom would call me to schedule another appointment. I never heard from Axiom and ended up having to call them to get service. We set a date to complete the inside treatment and do the outside treatment, and I stayed at home for the agreed upon window. The follow up technician who was scheduled was so overloaded that they never came. Additionally, they were scheduled for the wrong time anyway, a clerical error by Axiom. This technician said the office would call me to reschedule for that Friday. I never heard from Axiom. I called Axiom the following day because again, they never followed up. This was to reschedule the reschedule. Contrary to what the technician said, Friday was completely booked. For context, we were already a quarter of the year in since signing their contract and I was still trying to get Axiom to complete the FIRST JOB. After speaking with an account specialist, they scheduled a senior technician for Friday (because I tried to get out of our contract altogether). When the senior tech arrived, he told me he was only doing the inside of our house. I told him that the outside was supposed to be done too, because it was never treated. He said that he wasn't prepared with the materials he needed and I would have to, again, schedule another follow up appointment with Axiom, again! At that moment, I called the account specialist. After the account specialist spoke with the technician, he told me the outside would, in fact, get treated after all. I asked how this was possible since the technician didn't have the materials to do this. The account specialist told me that the tech actually DID have what he needed to do it and just LIED because he didn't want to do it! Just two days after, it's already time for us to start our quarterly appointments with Axiom since it took the company an absurd amount of time to complete the first treatment. We were hoping this will be good because a wasp nest is already forming on our garage. We even set up two wasp traps around the nest to try and get ahead of it. Well, a technician came by (we never saw them) to treat the outside of the house and never removed the wasp nest. I called Axiom to let them know we still had an active wasp nest at our house, that the technician missed. I also asked to speak to an account specialist again because I'm really done with this company. No account specialist was able to speak with me, so they scheduled another technician to come out and remove the nest and stated that an account specialist will call me back. It's been a day-and-a-half and I haven't heard from Axiom. Again, I called Axiom, again, around 4pm today and said I was still hoping to hear from an account specialist. The helpdesk wired me to the account specialists and no one answers. I left a message and no one called back. So now I'm writing this review. We have given Axiom chance, after chance, after chance. The customer service has been piss poor. The technical service has been very poor. I have spent so much time calling, rescheduling, waiting at home for technicians, etc. This isn't even worth it if it's free. If you cancel your contract early, you are penalized $300 even if Axiom is the one not fulfilling their side of the contract. This is insane. read more

They come to my house, even with a no solicitation sign, and when asked for a business card they don't have one. It's possible they are not even with Axiom, though that's what they say, and then they leave on an e-scooter. read more

Axiom Eco-Pest Control - A door to door salesman who said they are with Axiom - Pest Control Near Me - Redmond, Washington

Roving salesman came up my driveway while I was outside. He started with some pleasantries about who else was using their services in the neighborhood, but I asked him to tell me what he was selling. He didn't say "pest control" he said "we take care of spiders, bugs..." I said "we have that taken care of." He said "who are you using?" I said "it's really none of your business." He kept asking so I said "please leave my property" and he replied "nice to meet you too" on his way out. read more

Door to Door sales is a red flag for me. There are way better ways to advertise. Plus they only knocked on my door because they saw me park my car and enter my house which is creepy. I told them no and they said they'll be in the area til almost 10pm if I change my mind. read more

I rarely write reviews now but have to now to help other consumers out. DO NOT GIVE YOUR BUSINESS TO THEM * do a quick google search "axiom pest reddit" * they ignore "no solicitor" signs * they have a special deal that second only "since they're in the neighborhood" * they asked for a good review (likely to counter bad reviews) before even doing anything * online research shows $300 early cancel fee and there's no way to cancel online or remove your payment plans read more

Door-to-door salesman came to my place 5 times in two days. First two times I wasn't home. I told him no during our first conversation but he still came back two more times. Also he lied about my neighbors switching to their service, as well as lying to my neighbors that I had switched to them. DO NOT USE THEM! read more

Service-wise, they are good. I even used them for cleaning wasps in summer in my other property on an ad hoc basis. For my home, I had an annual agreement with them, but it's actually 5 services, including the initial service. When I mentioned that, they worked with me and resolved the issues. read more

I am in need of urgent help with fleas and ants at a new apartment. I had a nice very long discussion with Luke, he was very understanding and was willing to have their multi-housing team respond to my needs as soon as possible. Unfortunately, I had to go with another exterminator would cancelled our first appointment - this service company is the landlords main exterminator. I appreciate the kind follow up and communication with the team at Axiom, and Luke. read more

They aggressively knocked the door, rang doorbell and wouldn't leave at doorstep. Very offensive. Do not do business with them.

absolute terrible experience, sales person was aggressive with their pitch so they got my husband to say "yes" as sales person lied about me saying i want the service, which is untrue as I was hoping to just inquire. A gentleman came to us few days later and pretty much refused to do everything the sales person promised. When asked to spray down interior? he hesitated, when asked to clean up spider webs inside garage, hesitated because of some bs excuse on liabilities. The whole process was less than 30 mins and later on I found out they promised my husband crawl space and inspection, which they did none of that. There goes my money with a sloppy job, please do not pay a business like this. Cant even cancel it online and had to call. read more

We have a big No Solicitors sign, but their salesman ignored it, and knocked on our door repeatedly during dinner here. Don't work with this pushy company. read more

This company is greenwashing customers. This company lied about that and lied about a product called Talstar P was safe to use with my ESA cats in the room and a google search says they should be out of the room when this non eco friendly pesticide is being used. If it kills bees it is not eco friendly. Deltadust main ingredient is Deltamethrin. Highly toxic to cats. I have to wait until Monday now to find out where they used this product because my eldest ESA cat who is 12 years old has asthma and has to use an inhaler twice a day. Deltamethrin affects the respiratory System of cats. I am not paying a dime to a company that lied to me, a disabled woman on SSI and put my ESA cat in danger!!!! Wyatt Brownell who I talked to on the phone lied to me all the way through. Promising me that all the stuff used would not be harmful towards my cats. Wyatt did not explain about the first time they come out is called a flush treatment. He explained that they would come this time for the $99 deal for the inside and the outside of the house and then they wouldn't have to come back again for another 90 days. I am on a strict budget of SSI disability I do not have the money to turn around next month and pay them another $159. I don't have a crawl space yet I was charged saying they treated that area. I have attached the list of non eco friendly pesticides used.I was lied to why should I pay liars that expose my cat's to chemicals that can kill them? They claim to be eco-friendly but when I bring up things like Cedar oil peppermint oil the technicians that were here said they never heard of using such true eco friendly things to repel stinging insects. Most of the technicians that come to the houses are considered entry level and not experienced in what they do. I had two people show up at my door that looked like they were fresh out of high school. Don't use this company. Don't use this company if you love your cats. They want me to pay $109.20 for greenwashing I don't think so. The attachment shows a list of Non-Eco-Friendly Pesticides used at my residence. It also shows a snapshot of their website claiming that pesticides used are low risk on the Epa Listing when the ones used are listed as group 3 insecticides. Meaning the class of pesticide used was pyrethroids, not low risk. Straight from the website of the pesticide used indoors which is Talstar. Clearly States That pets should be removed from the room that is being treated. When I asked this of the so-called professional The response I got was no it's fine. Your cats can be in the same room; this is as harmless as salt water. This is the response I got back from a so-called professional which is a false statement AKA a lie. to be told that cobwebs were removed and crawl space areas when this house has no cloth space areas. Anybody can do a Google search about this Pest Control company and see all the complaints. So I found them doing an app called Thumbtack.The people at this Pest Control company scam people they come knocking at doors late at night. So now is the time I add the evidenceTo back up my words something they the company that's supposed to be professionals have not and will not do because they have nothing but defamation and insults. When they come knocking on your door do not open it. Never do business with them. read more

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Axiom Pest Control - Stay Away! Giving Axiom Pest Control 1 star feels generous. We've been harassed by their door-to-door salesperson multiple times! This person has shown up at our house THREE TIMES already, pressuring us to sign up for their service. It's gotten beyond uncomfortable. They've turned to taunts and insults when we politely decline. On top of the visits, we've noticed slow drive-bys by their pest-control van after the salesperson leaves. This is creepy and unsettling. Apparently, we're not the only ones. Talking to neighbors, it seems this salesperson has been bothering multiple people on our street, at all hours of the day. Axiom, if you're reading this, train your salespeople on boundaries and acceptable behavior. This high-pressure, harassing tactic is disgusting. Find a new way to reach customers, because you've lost any chance of getting our business. read more

Axiom Eco-Pest Control - Worlds rudest and most aggresive door to door sales person - Pest Control Near Me - Redmond, Washington

These clowns came through my neighborhood ringing door bells at 8:30pm and waking up sleeping kids to solicit business. Then the guy wouldn't take the hint and didn't leave when asked. Finally he jumped on his scooter and scooted away into the sunset. Please get off my lawn. read more

I have a no soliciting sign and the salesman was disrespectful. I had to say no several times and I felt uncomfortable. The pitch is probably always the same. I'm working with the neighbors, the "Andersons" (who?) and I just wanted to let you know my truck will be out here on Friday. Blah blah blah. I pointed out the no soliciting sign and said no thank you several times to which he replied " how long have you lived here?" I just kept saying no and shut the door. For all I know he's still out there talking to himself. read more

DO NOT HIRE THIS COMPANY. We have 3 NO SOLICITING warnings on our property and two others in the neighborhood, and they chose to ignore them. They keep knocking until you answer and will come back multiple times. They do not care about causing a disturbance and play dumb. "I'm sorry, I didn't know" They are known to ignore do not disturb signs and no soliciting signs. read more

Their salesman came to my door this morning. Even though he ignored our "no soliciting" sign we heard out his initial speech (all on camera BTW). We are gracious with the door to door folks because we understand that most people aren't. My adult daughter answered. She politely told him we were not interested but he kept pushing, even talking over her. I heard this and came to the door. He tried his tactic of ignoring that we weren't interested with me and just kept talking like I hadn't even said it so I told him we were done and closed the door. This idiot continued talking for a few seconds before he finally left. Way to hire train and retain Axiom! After seeing the other reviews with similar experiences it's clear that the company already knows about this little jack@$$ and condones his sales approach. I'd rate them lower if I could. read more

Axiom Eco-Pest Control - RUDE salesman - Pest Control Near Me - Redmond, Washington

I have no experience with the actual work Axiom provides, but today we had someone knock on our door FOUR times. When I finally answered the door on the fourth attempt, the canvasser/salesperson seemed apologetic and said he didn't realize anyone was home. Which, honestly, doesn't make any of this better. To be clear, this review is for Axiom, the company. My feedback has nothing to do with the young folks at my door (who are pressured into hitting numbers (aka sales) and forcing services upon residents so they can keep their jobs). I have over a decade of experience in the political canvassing space, so I understand the concept of hitting your numbers being directly correlated with keeping your employment. But when you put that already flawed concept into the hands of a for-profit entity it's exponentially worse. It's clear to me that Axiom's priority for their door-to-door workers, at least in this area, is all about the numbers and not about building relationships in a community. read more

Ignores no soliciting signs, ignores the 1st, 2nd and 3rd request to not bother me anymore. Door belling at night, being annoying, lying about the products they use being cat safe, check, check and check. Between these guys and Aptive I've now met the most aggressively stupid and annoying companies in my area! Good job guys. read more

I had no issues with the salesperson; he was polite and professional and did a great job explaining the service that would be provided. I have dealt with two other pest control companies in the past, so this was my third company. I was impressed with their process and how it differed from the previous companies. The problem was with the actual service. I had signed up in May and they immediately scheduled my first service to take place within days. They appeared to do a thorough job however they did not show up for the 30 day follow up service appointment that was spelled out in the agreement. After 60 days they contacted me about doing the "every other month" service, but I informed them that they had actually missed the 30 day follow up service that was promised in the agreement and that I wished to cancel the service for failure to deliver per the agreement. The next day I discovered a hornet nest under the upper balcony on the back of the house that based on the large size of it, had to have been there since at least the time of the initial May service, so it was clearly missed and grew even larger of the next 60 days. They did cancel my service however they insisted on still charging me a cancelation fee. While they cut the cancelation fee in half, I reluctantly paid it just to be done with them. After going through three pest control companies over the past several years, I'm not sure any of them are actually worth the cost. read more

Axiom Eco-Pest Control - Pest Control Near Me - Redmond, Washington

Ignored my no soliciting sign which is right above the doorbell he rang... got a huge sales pitch, etc. and then asked for my current company's contract so he could get $20 from his boss. My contract with my current company is between that business and myself. No. You cannot have it, respect the no soliciting signs. read more

I have not used this service My review is in regard to the pushy door-to-door sales people, trying to get you to use their services the day they knock on your door. They don't take "ten" NO's for an answer. They keep asking you questions, and they want to see around your yard. It is a deflecting and manipulative tactic. No business cards or fliers are handed to you. Oh, and they service your neighborhood especially "TODAY" for a discounted price. These are the same tactics that are used by some other companies too. I had to stand firm many times on saying no. I had to say that high pressure sales, and door-to-door tactics, not having a card or flier, are usually red flags. Thais is when the sales guy walked away. You never know who is casing out your property. I told him that I would never make an on spot decision. I would want to research the company first. For me, I trust a company who doesn't try to break my arm to make a sale. read more

Relentlessly pushy and disrespectful. The salespeople from this company have been repeatedly and aggressively soliciting our neighborhood despite clear, direct rejections. It's beyond frustrating - they just don't take no for an answer. One salesperson even had the nerve to say, "Call my wife although she is driving from work, maybe she has a different opinion." Seriously? That level of persistence crosses the line into harassment. They keep showing up, riding around on electric scooters like it's some sort of game. It's not. We don't want your service. We've made that abundantly clear. Neighbors: do not open your doors to them. They are relentless. And for the record -- not everything needs to be a subscription. You're a pest control company, not Netflix. read more

One no should be sufficient, especially since I have no soliciting signs in two places. 2nd no ignored, telling me I shouldn't need to consult the spouse. 3rd no also ignored, so i finally had to get nasty. Would never use nor recommend this company. Door to door is a dead medium. read more

Dont bother with these folks for service. They dont stand behind what they say or know what the tech is actually doing at your home. i had them come once and the tech flat out lied. The customer service folks dont tell the truth either. DO not sign a contract with them. Sales folks are subcontracted they will say anything to get your money!! BAD BAD BAD experience. read more

Deceptive sales practices used and I have reported this company to the TN State Attorney General. Please do not allow them to use their high pressure sales tactics on you. 1. The sales agent solicited in my community where there are clear " No solicitation" signs posted at the entrance of the community 2. The sales representative did NOT specifically tell me about my right to rescind my contract within 3 days and he also failed to tell me that by having them service your home the same day as signing your agreement locks you in their contract rates. What they don't realize is that there are laws to protect consumers from deceptive sales practices such as these. They told me that their contract overrides the TN State law which is incorrect. The law I'm specifically referring to is listed below. Cooling Off Rule under the "Tennessee Home Solicitation Sales Act of 1974 (Tenn. Code Ann. § 47-18-701 et seq.) I hate being taken advantage of and I hope I can help others in the future to be aware of companies such as these. read more

Axiom Pest Control - Beware! This experience took "sales pitch" to a whole new level. The rep, rang the bell, waited then knocked. Once I opened the door he verbally spewed words for 10 minutes straight. Didn't listen to my repeated "Thank you, but we're not moving companies" or "I'm on my lunch break and need to get back". Nope, just kept pushing. And pushing. Was told all the neighbors were leaving their current pest companies for Axiom. One neighbor signed up, not all. He would not take "no" for an answer or leave. It ended with me having to close the door on him. Best pest control - Do Not Open Your Door and hide! read more

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Extremely unprofessional behavior from Axiom Eco Pest Control. A sales rep rang our doorbell at 9:45 PM on a weekday. Completely unacceptable. There is no reason a door-to-door sales pitch should be happening that late at night. It was alarming, disruptive, and showed a total lack of respect for people's time and privacy. If this is how the company operates, I want nothing to do with their services. I'll be making sure my neighbors know to avoid them too. Do better. read more

Young guy rings our door bell at 630 tonight and goes thru his pitch on how they are doing pest control services for my neighbor, Tim, and another name. Told him nicely we're not interested, but he kept going on about how they are better then that other door-to-door pest control company Aptive Pest. Again, told him sorry we're not interested. But yet he still continues about how they can remove the spiders creating the webs in our eaves. 3rd time I said Listen, we are not interested, point to our NO SOLICITING sign right below the doorbell and tell him to stop. He finally gets it and turns to leave but not before saying something as he walks to his Segway. I asked him to repeat what he said and he just ignores me. Asked him again and he just kept walking. At least have the courage to say whatever you said to my face. Will be putting up a NO TRESPASSING sign next. Come back and I will have your employees trespassed. read more

A pushy salesmen came to my door yesterday and wouldn't let me leave. His name was Griff. I gave him my number and told him I needed to chat with my husband. I texted him and told him that we do not want to sign up or receive any services. These clowns text me AFTER the office is closed(on a Friday) to tell me I'm scheduled for Monday and to make sure my gates are unlocked?? Uhhh? I texted the salesman and told him I never scheduled and he texted back hella disrespectful and rude. I called the office and left a voicemail saying I never scheduled and told them I would contact police if they showed up. What the actual fuck is going on. DO NOT WORK WITH THIS COMPANY Screenshot confirming with the salesmen about having them make sure I didn't schedule. read more

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Pushy sales type ignored our No Soliciting sign and proceeded to lie about how he wasn't trying to sell anything (while showing us pictures of insects on his tablet). If you break the law and lie about whether you are soliciting, I'm sure not going to buy anything from you. (Next time anyone from your company shows up, I'm just trespassing them and calling the police). read more

was put a contract for 18 months, was penalized for 299 plus tax for early termination. Manager reached out and refunded the fee. It was nice that they do care about their customer concern. Most other company would take your money and doesn't care about their customer read more

If this company is good they would not have an early termination fee. I recently sold my house and ask to cancel my service with them, and they said there will be an early termination fee of $299 dollars. What a bogus!!! read more

Door to door salesmen showed up at 8pm and looked right at the "do not knock baby is asleep" and proceeded to knock anyway. When confronted about it he said his manager "Logan" makes him knock if it says no soliciting or anything they don't care. How's some slimey company like this get to almost 5 stars? read more

I have a sign on my door that literally says "baby sleeping". I saw on my Ring cam that the guy looked right at it and knocked anyway. My dogs erupted in barking and woke up my baby. When confronted, they said their manager forces them to knock no matter what the sign says. Incredibly unprofessional, and disrespectful behavior. Who is doing door-to-door sales at 8pm, are you serious? read more

Horrible scams! Do not sign any contract. They didn't do anything. We tried to get rid from this service for 16 months....