Cancel

    Open app

    Search

    InfoStructure

    2.0 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - InfoStructure

    Internet service providers

    InfoStructure Photos

    You might also consider

    Recommended Reviews - InfoStructure

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Dick H.
    1
    342
    8

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - InfoStructure

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Charter Communications

    Charter Communications

    (40 reviews)

    No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

    Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

    Charter Communications

    Charter Communications

    (11 reviews)

    My neighbors have Their service and had an issue. The tech came out and told them they need to re…read moreroute the line, that ran over the top of my house. They wanted to bury a line that ran through my property to my neighbors. They asked my wife for permission at which point she told them they needed to deal with me, her husband about the request. I was never contacted. PERIOD. 2 days later I Come home to a trench running from my backyard to my front driveway. Come to find out they decided to lay the line without permission! I contacted charter and angrily expressed my issue with them. A supervisor came out to my house a day or so later telling me they have an easement and didn't need my permission. What do I want an apology? I told him to show me the easement- as I had already done my homework, contacting my title company. There was only 1 easement for pacific power! After 2 months of dealing with a regional manager, they finally agreed they had no easement and no right to bury the line on my property without my permission. I made them remove the line and negotiated a small cost to them to repair what they had done. However, due to their blatant disregard for personal property and lack of knowledge regarding their rights of easements I will never do business with them. I wonder how many other people they were able to strong-arm... Others who may not have taken the time to make sure charter was doing things legally and ethically...

    So I have had Charter for a few years and well there service is awful. I have only had a one other…read moreinternet provider, Comcast, and they were far superior. The fluctuation in speed is what I find the most egregious. I'll go from 25ish Mbps dl to under 4Mbps dl in seconds. Meanwhile in the central valley of California I was getting, at $10 extra, 90Mbps dl constantly.

    InfoStructure - isps - Updated May 2026

    Loading...
    Loading...
    Loading...