I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!

He helped me transfer all the data from one computer to another and resolve a monitor problem plus…read moreloaned a keyboard. All dine in an hour.

Scott was a breath of fresh air! I couldn't imagine a better experience all the way from taking my…read morecall to taking my check! I hope to see you in a few months to update my wife's PC. There were no surprises, you explained things when I asked and your fee was a pleasant surprise. Thanks for everything Scott. Bill

Scott is the real deal; he really knows his stuff and is not a pretender! He is extremely good at…read morediagnosis, repair, and charging a fair price-no surprises after the fact. He is also a nice person and very courteous! Highly recommended for all computer issues.

Took my new Lenovo from Amazon in for diagnostics. Kevin informed me the mother board was shot, it…read moreworked about a week before I got the BSOD. It's still under warranty so he offered to send it in to Lenova for a processing fee or I could send it myself. I opted for connecting Point to send it in. Came back within a month, (this was during Xmas) he reinstalled Windows 11 Pro and set it up no charge except for shipping and processing. So far it is working great. Good job guys, especially Kevin. It works great, so far no problems. I would recommend them.

I can't recommend using this business, they're repair/service price quotes where an exorbitant 60%…read morehigher than compared the Apple Store in Tigard OR for the exact same original battery service. That's in my opinion unfairly taking advantage of the local market. The service manager also clearly displayed an attitude when questioned about his pricing. I personally avoid this kind of business behavior.

5 star peronable fun personality. Old hard drive died,…read moreInstalled new solid state drive Computer like new without buying another laptop. Highly recommend Benjamin for in home computer services so appreciated his expertise

Excellent customer service. Took a couple of visits, but finally after a new card, double screens…read morefor two systems worked. I will use again

avoid if you can afford it.. bought a pc a while ago, damn things nearly bricked, literally just…read moreused it for games on steam. Cant register windows (wants to charge $100s) wont fix without charge (once again $100s) and the graphics card seems to have taken to the pooper shortly after purchase. I have brought her back to get looked at, but without WAY TOO MUCH, they wont even diagnose their own product.. Sad, I wanted to trust my local shop \

FYI I posted this review on an electronic yellow pages site with slight revisions; there is nothing…read moreuntoward going on here. I've been driving by this shop for 5 years, and was always intrigued by it, thinking I'd stop in some day and consider the options for a back up PC. I live in a rural area, miles away from anyone I would trust for this matter, so having a back up makes sense. Anyway, I finally got around to stopping in because my current laptop runs on Windows 7 and that is incompatible with Turbotax. I sure as heck wasn't going to *pay* a tax preparer to do my 5 minute return, So I needed a Windows 10 or later OS. I explained the situation to Rob, the owner, and he listened patiently, and then took the time to explain why my apprehension about updating my old laptop from Windows 7 was justified. I left 15 minutes later with a reconditioned small tower. It was $169, out the door, and is more than fast enough and capable for my needs. It's also really quiet. The cats seem to like the subtle hum it emanates. FYI, I have multiple displays and other peripheral equipment and thus only needed a computer. (It's amazing what you can get at estate sales...) Rob was also kind enough to install and ensure the operation of the tax software, gratis. I don't know if they normally charge for that but he recognized that given that I live multiple hours away and only come into Medford occasionally, it was doubly important to me that the install worked. I recommend this shop to anyone wanting to be able to articulate their computing needs and get them met promptly and $ efficiently. No sales pressure, either. For what it's worth, it's also nice to see electronic equipment being recycled/reutilized. This place is like a good auto mechanic's shop. Nice to know it exists and an ace in your back pocket.

Great group of people very helpful and friendly. They gave us lots of good solutions for our…read morenetwork and phone systems. I would recommend them for phones and networks.

I first worked with Adept in 2015 on a complicated install of fast streaming internet for our…read morehistoric hotel. From the initial meeting through the proposal and install I found Greg and his entire staff to be professional and reliable. I just brought the team back in 2018 to provide a solution for our hotel expansion. I highly recommend working with this company if you want fair pricing, highly knowledgeable techs and a company that delivers on time and on budget and stands behind their work.

i just reached out to Tech Pros with a question about whether it made sense to repair my ink jet…read moreprinter or recycle it and purchase a new one. He was very informative and asked questions that helped me make my decision. I will contact them with any further computer needs. Thank you Charlie.

I had a warning on my screen that said I had a Trojan virus in my computer. I looked up Computer…read moreRepair in Medford and found Rogue Tech Pros. Charlie listened to my problem, gave me a couple of easy steps to take and walked me through the solution right over the phone. He was professional and enjoyable to talk with.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Customer Service and communication are excellent. The replacement battery for my iPhone is not…read moregood. At best, its no better than my 4.5yr old original Apple battery. It may be worse.

Awesome and very professional!! Would definitely recommend for all your mobile phone needs…read more A+++++++++×××××××××

From the owner: Because life doesn't pause for broken tech, we ensure rapid repairs that get you back online ASAP…read more TEC GUY is locally owned and operated, when you call you get the owner himself.