Tech Aid

(3 reviews)

Scott was a breath of fresh air! I couldn't imagine a better experience all the way from taking my…read morecall to taking my check! I hope to see you in a few months to update my wife's PC. There were no surprises, you explained things when I asked and your fee was a pleasant surprise. Thanks for everything Scott. Bill

Scott is the real deal; he really knows his stuff and is not a pretender! He is extremely good at…read morediagnosis, repair, and charging a fair price-no surprises after the fact. He is also a nice person and very courteous! Highly recommended for all computer issues.

Connecting Point Computer Centers

2.6

(98 reviews)

•$$

I had an iPhone problem, so I had to leave it with them...and I hate being without my phone! Well,…read morethey got back to me in a couple of hours, they fixed the problem, and they charged me only the minimal diagnostic fee. Both Seth and Jason in the service department were extremely knowledgable, good explainers, and totally friendly and helpful. Thank you Connecting Point! It was as good as it gets.

I can't recommend using this business, they're repair/service price quotes where an exorbitant 60%…read morehigher than compared the Apple Store in Tigard OR for the exact same original battery service. That's in my opinion unfairly taking advantage of the local market. The service manager also clearly displayed an attitude when questioned about his pricing. I personally avoid this kind of business behavior.

Tec Guy

Awesome and very professional!! Would definitely recommend for all your mobile phone needs…read more A+++++++++×××××××××

From the owner: Because life doesn't pause for broken tech, we ensure rapid repairs that get you back online ASAP…read more TEC GUY is locally owned and operated, when you call you get the owner himself.

SmartHelp

2.4

(8 reviews)

Competent But Off-Putting…read more I contacted SmartHelp for assistance with two specific tasks: to connect a new monitor and a new printer to my older desktop computer. Todd, from SmartHelp, does know his stuff, he is competent and took care of both of my asks. However, I found that Todd asked questions that I felt were not necessary. In addition I found his personal style and certain, what can only be described as business practices, too personal and thus off-putting. 1) As part of the job, Todd's first request was to input my personal information into his phone. I specifically found the requests for both my date of birth & my photo quite worrisome and unnecessary. 2) I found Todd's style of "up-selling" quite disconcerting. For example he said he wanted to take my laptop computer to his home to "set up properly." This, of course, would have presumably incurred a myriad of additional charges, none of which were discussed. He asked to take the laptop multiple times despite my repeated no's. 3) Without my permission Todd input my credit card information into his phone while I was out of the room! Unacceptable! In the end it felt to me that, beyond the requested tasks that were accomplished, I was also charged for his requests for my personal information, as well the time spent "up-selling." I found and consider these things to specifically be poor business practices. Be aware and be wary and further be prepared to say "no," i.e. don't let your guard down!

Todd Derek oversells services, and does basic bait and switch. I used him one time with my…read morebusiness and noted that he takes advantage of senior citizens and others with limited technical experience. This was when he had a store in the mall which has since closed Now he meets people in their homes, but does not give estimates ahead of time -- just invoices that are generally double what other companies or consultants charge. I cannot believe he's still in business!!

Rogue Tech Pros

i just reached out to Tech Pros with a question about whether it made sense to repair my ink jet…read moreprinter or recycle it and purchase a new one. He was very informative and asked questions that helped me make my decision. I will contact them with any further computer needs. Thank you Charlie.

I had a warning on my screen that said I had a Trojan virus in my computer. I looked up Computer…read moreRepair in Medford and found Rogue Tech Pros. Charlie listened to my problem, gave me a couple of easy steps to take and walked me through the solution right over the phone. He was professional and enjoyable to talk with.

Granite Ridge IT

We recently used Granite Ridge IT support and were very pleased with the results. Their team was…read moreprofessional, responsive, and highly knowledgeable. They quickly understood my needs and delivered effective solutions. Communication was clear throughout, and their ongoing support has been prompt and reliable. Best of all I did not feel dumb for asking my question, they spoke to me as an equal. I would confidently recommend Granite Ridge IT to any organization looking for dependable and efficient IT services.

From the owner: Granite Ridge IT: Your Foundation for Reliable Networking We…read moreare an IT consulting firm specializing in building and optimizing robust network, wireless, and physical infrastructure. With over 20 years of hands-on industry experience spanning the healthcare, AEC (Architecture, Engineering, and Construction), higher education, and tech sectors, we provide the expert guidance your business needs to ensure seamless connectivity and performance. Our focus areas include: Networking: Design, implementation, and optimization of core network systems. Wireless: High-density Wi-Fi solutions and reliable enterprise wireless deployments. Physical Infrastructure: Structured cabling consulting, data center planning, and physical layer best practices. Residential: Wireless, Security Cameras, Home Automation, Installation, and Troubleshooting. We translate deep technical expertise into practical, scalable solutions that support your growth and keep your critical operations running smoothly.

IExperts Mobile Repair

4.9

(21 reviews)

I have a 4th generation iPod touch that has had a super broken screen for about a year and a half…read morenow. Still works and is functional and usable but the last couple months the little glass pieces are coming off more and more and if i swipe too much I get tiny cuts, and then the home button was hanging on by almost a literal thread, so I had to scotch tape the bottom of the screen. As you can imagine, it looked really ghetto. A few days ago, I looked on the bulletin board at my work and saw a coupon for iExperts for 10$ off a screen repair, and I took it and thought, well, maybe I'll just see how much it would cost. A whopping 60$! Better than other quotes from other screen repair guys I've gotten. It took them hardly two days to order the screen, and the guy came right to my apartment, took my iPod, and came back about an hour and a half later with it, and it looked/looks so beautiful!! Totally worth the money. Really great customer service, too. The guy who came to my house was so nice.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Happy-Computing.Net

(12 reviews)

This is the best computer guy you could ever find. He is honest and knows everything. I had some…read moreproblems that were beyond my pay level and he did it all remotely and even fixed things I did not know needed fixing. I woudl totally recommend him.

I have had the great fortune to have found Jimmy Attaie. He has over several years now helped me…read morewith computer set-ups, and head scratching , frustrating problems. He is very knowledgable and patient. He takes the time to explain to me what is going on and why. He has a good sense of humor while maintaining a sense of complete competence . And his rates are very affordable. I could not ask for more. He is a great guy.

Randy's PC-Service

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

Adept Networks

Great group of people very helpful and friendly. They gave us lots of good solutions for our…read morenetwork and phone systems. I would recommend them for phones and networks.

I first worked with Adept in 2015 on a complicated install of fast streaming internet for our…read morehistoric hotel. From the initial meeting through the proposal and install I found Greg and his entire staff to be professional and reliable. I just brought the team back in 2018 to provide a solution for our hotel expansion. I highly recommend working with this company if you want fair pricing, highly knowledgeable techs and a company that delivers on time and on budget and stands behind their work.

IExperts Mobile Repair

4.9

(21 reviews)

I have a 4th generation iPod touch that has had a super broken screen for about a year and a half…read morenow. Still works and is functional and usable but the last couple months the little glass pieces are coming off more and more and if i swipe too much I get tiny cuts, and then the home button was hanging on by almost a literal thread, so I had to scotch tape the bottom of the screen. As you can imagine, it looked really ghetto. A few days ago, I looked on the bulletin board at my work and saw a coupon for iExperts for 10$ off a screen repair, and I took it and thought, well, maybe I'll just see how much it would cost. A whopping 60$! Better than other quotes from other screen repair guys I've gotten. It took them hardly two days to order the screen, and the guy came right to my apartment, took my iPod, and came back about an hour and a half later with it, and it looked/looks so beautiful!! Totally worth the money. Really great customer service, too. The guy who came to my house was so nice.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

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Elizabeth H.

0

2

0

8 years ago

John came out immediately to help with a Microsoft update that really went awry. He troubleshot the entire system thoroughly. Windows 10 had been so corrupted, the only choice was a "Fresh Start" -- keeping documents and reinstalling Windows entirely. Without John's encouragement, expertise and professionalism, I doubt I could have gotten my computer back together as quickly and completely. Many thanks and I will definitely be back when the next "nightmare scenario" comes my way! read more

Harold C.

0

1

0

2 years ago

Highly recommend John. My computer was completely dead. John replaced the power supply and fixed it in one day. Definitely my new go to guy for tech help. The bill was a lot less than I was prepared for. How nice to deal with people like John. Thanks, Harold C. read more

Gary And Sara Bailey

0

3

0

2 years ago

Please refer to the review by Robert G. He is right on! John provides great communication and is willing to work in your home to install the computer and printer once he resurrects them from the dead. In fact, the computer works better than new! read more

Andrew M.

0

1

0

11 years ago

Excellent costumer service, on time and John explained everything to me, and a call back to see if all was gooo...Very good. Hard to find service like it. I will definitely call back for anymore computer needs. Thanks John. read more

Nancy M.

0

1

0

2 years ago

John has provided help for our computer, wi-fi, and Roku T.v.'s through the years. He is efficient, does quality work, and has reasonable rates. Highly recommend. Nancy M. read more

Leanne M.

0

2

0

1 year ago

John is excellent - He responds quickly and fixes the problem. He is very patient and explains what he is doing. I am very happy with the service he provides. read more

Trevon F.

0

1

0

4 years ago

Worked very hard to fix the issue with my PC and fixed it fast and very professional, at a very reasonable price compared to others in the valley. read more

Tech Aid - itservices - Updated August 2026

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Chris is "Our Beloved Tech Guy." We call upon him every time we purchase any new electronics, to…read moreset them up. He has also been able to repair and/or explain how to use things. No job seems too big or too small for him, thus far. Additionally, he is a pleasure to have around. I wouldn't hesitate to recommend him to anyone. Shirley Remington

I'm thankful that I contacted Chris about my laptop challenges, and I believe you will be also for…read moreall your computer needs. Chris was able to meet with me soon, which was important because I could barely use my laptop. He was punctual, a respectful communicator and presence, and a very fair business person. My laptop is operating faster, the printer issue is resolved.While his knowledge is high-tech, the way Chris does business is direct, honest, eye-to-eye, accommodating, and thorough. I now have an excellent resource in town to turn to for future needs. Thank you so much, Chris.

All Tech Computers

4.2

(10 reviews)

These people seem to be nice when you first go in, but they don't do what you ask them to do. Then…read morewhen I called them after I got the computer home and found they didn't complete the job that I wanted them to do, they become argumentative and accused me of being the problem. I will not use these people again. I took my computers to Chris Mendez @Gizmotech and he did a great job for me.

Michael and staff were amazing. Will definitely use them gain in future. I have a MacBook Pro that…read moreneeded a battery replacement. We had some additional issues come up after but he took care of them quickly at no additional charge.

iPod Repair Man

5 star peronable fun personality. Old hard drive died,…read moreInstalled new solid state drive Computer like new without buying another laptop. Highly recommend Benjamin for in home computer services so appreciated his expertise

Excellent customer service. Took a couple of visits, but finally after a new card, double screens…read morefor two systems worked. I will use again

Adventures in Computing

(7 reviews)

I spilled coffee on my laptop. Luckily it was on a laptop stand and at an angle, so the coffee…read moredrained to the bottom of the computer, but things were not looking hopeful when I couldn't get the computer to turn on the next day. Don made no promises, but said he would give it a try. I'm very lucky that the only thing that was fried was the board controlling the touchpad. He cleaned up the rest of the contacts and said things might not last, but for now, my computer works great. He was fast, professional, and knows his stuff....and his prices are very reasonable. I won't hesitate to go back if I need help again, but hopefully not for such a careless mistake!

Fast, friendly, expert service at reasonable prices.read more

Rogue Tech Pros

i just reached out to Tech Pros with a question about whether it made sense to repair my ink jet…read moreprinter or recycle it and purchase a new one. He was very informative and asked questions that helped me make my decision. I will contact them with any further computer needs. Thank you Charlie.

I had a warning on my screen that said I had a Trojan virus in my computer. I looked up Computer…read moreRepair in Medford and found Rogue Tech Pros. Charlie listened to my problem, gave me a couple of easy steps to take and walked me through the solution right over the phone. He was professional and enjoyable to talk with.

Get The Picture

(4 reviews)

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Discount Computers

He fixed my computer fast and very reasonable. I called 2 other places first... one didn't return…read morethe call and the other was $$ and had 4 days 'bench time' before they could look at it.

Hasting Computer Consulting