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    Tech Aid

    4.9 (20 reviews)
    Closed 9:00 am - 5:00 pm

    Get pricing

    Response quality

    Excellent

    Response time

    10 minutes

    Services - Tech Aid

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Video game console support

    Tech Aid Photos

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    Recommended Reviews - Tech Aid

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    3 months ago

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    6 months ago

    He helped me transfer all the data from one computer to another and resolve a monitor problem plus loaned a keyboard. All dine in an hour.

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    2 years ago

    Business owner information

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    John V.

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    John has been my tech support person for over 8 years. He's incredible, fair and supportive. I highly recommend him. Claudette

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    3 years ago

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    Ask the Community - Tech Aid

    Review Highlights - Tech Aid

    John at Tech Aid is now the only person I contact when I need help with any problems I have with my electronic devices.

    Mentioned in 16 reviews

    Read more highlights

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    SmartHelp - Hello, I'm Todd Derek and have been an Apple Consultant since 1993.

    SmartHelp

    (8 reviews)

    Competent But Off-Putting…read more I contacted SmartHelp for assistance with two specific tasks: to connect a new monitor and a new printer to my older desktop computer. Todd, from SmartHelp, does know his stuff, he is competent and took care of both of my asks. However, I found that Todd asked questions that I felt were not necessary. In addition I found his personal style and certain, what can only be described as business practices, too personal and thus off-putting. 1) As part of the job, Todd's first request was to input my personal information into his phone. I specifically found the requests for both my date of birth & my photo quite worrisome and unnecessary. 2) I found Todd's style of "up-selling" quite disconcerting. For example he said he wanted to take my laptop computer to his home to "set up properly." This, of course, would have presumably incurred a myriad of additional charges, none of which were discussed. He asked to take the laptop multiple times despite my repeated no's. 3) Without my permission Todd input my credit card information into his phone while I was out of the room! Unacceptable! In the end it felt to me that, beyond the requested tasks that were accomplished, I was also charged for his requests for my personal information, as well the time spent "up-selling." I found and consider these things to specifically be poor business practices. Be aware and be wary and further be prepared to say "no," i.e. don't let your guard down!

    Todd took complete advantage of my wife and I. We wanted to extract photo files from the iPhone…read moreowned by our recently deceased son. He assured us that if anyone could extract photo files from our son's passcode-locked iPhone, he was the guy. It was clear, from the moment he started trying, that he was clueless. He started by asking us to give him some passcodes to try. This was a totally random approach, and I should have stopped the session right there since my wife and I had no idea what our son's passcode might be. When it was clear that this crazy approach was going down a hopeless rabbit trail, he switched to calling Apple customer service for help. After Todd spent maybe an hour on the phone with Apple customer service with little or nothing to show for it and with no further options available to us at the time, we parted company. But Todd inexplicably claimed we had made "progress" when we hadn't. And he was happy to take our money for the supposed two hours of "services" that he claimed he had provided. Needless to say, we never contacted Todd again. But hopefully we learned our lesson. We'll be more careful with the next consultant we might choose to work with.

    Granite Ridge IT

    Granite Ridge IT

    (1 review)

    We recently used Granite Ridge IT support and were very pleased with the results. Their team was…read moreprofessional, responsive, and highly knowledgeable. They quickly understood my needs and delivered effective solutions. Communication was clear throughout, and their ongoing support has been prompt and reliable. Best of all I did not feel dumb for asking my question, they spoke to me as an equal. I would confidently recommend Granite Ridge IT to any organization looking for dependable and efficient IT services.

    From the owner: Granite Ridge IT: Your Foundation for Reliable Networking We…read moreare an IT consulting firm specializing in building and optimizing robust network, wireless, and physical infrastructure. With over 20 years of hands-on industry experience spanning the healthcare, AEC (Architecture, Engineering, and Construction), higher education, and tech sectors, we provide the expert guidance your business needs to ensure seamless connectivity and performance. Our focus areas include: Networking: Design, implementation, and optimization of core network systems. Wireless: High-density Wi-Fi solutions and reliable enterprise wireless deployments. Physical Infrastructure: Structured cabling consulting, data center planning, and physical layer best practices. Residential: Wireless, Security Cameras, Home Automation, Installation, and Troubleshooting. We translate deep technical expertise into practical, scalable solutions that support your growth and keep your critical operations running smoothly.

    Tech Aid - itservices - Updated May 2026

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