Tosha was amazing we showed up later in the afternoon and she stayed until 9 to help us make the…read moreswitch! Amazing service

Horrible experience. Went to store at 4:00 on a Sat and note on door says returning from lunch at…read more3:50. Employee finally showed up with Taco Bell at 4:35. Asked to upgrade to an IPhone 14 Pro and was told they only have regular and no pro. When asked why a Verizon store doesn't have any Pro models, was told they were backordered. Only recommend this store to anyone who wants to waste their time waiting for a person to show and then told they don't even have the ability to sell you the phone you want.

About a year ago i took my old phone to Mobile Madness to fix, but it was beyond repair because of…read moremultiple issues. So instead of repair, I bought a refurbished Samsung phone from them at a good price and its been working great. However, Samsung switched to Google RCS format without my consent. My phone became full of non-stop spam Trying to text and call out would take several minutes each time to do. I took the phone to Aaron at Mobile madness where where he fixed my phone and restored it back to its previous smooth and spam less operating system. He was very professional, and friendly, in solving this problem quickly. Thank you, Aaron

These guys just saved me $1000 from having to buy a new phone at Verizon by changing out the…read morebattery and doing some cleanup. I love these guys!

Apple notified me that my iPhone battery needed to be replaced. Chat GPT recommended Connecting…read morePoint. I read their reviews and made an appointment. I'm so glad I did. Jason did the intake with me. He is a very clear, cogent communicator, which put me at ease immediately. He underpromised and over delivered, which I appreciated: He estimated 4-1:2 hours yet I got a call my phone was ready after 1-1/2 hours! AND it was done right, most importantly. Plus, everyone who works there is warm and friendly. Really great service and technical expertise.

I've made many purchases from Connecting Point over the years, and every purchase along the way has…read morebeen handled very professionally! Everyone that I've worked with has been great! I trust their expertise and highly recommend them!

I have a 4th generation iPod touch that has had a super broken screen for about a year and a half…read morenow. Still works and is functional and usable but the last couple months the little glass pieces are coming off more and more and if i swipe too much I get tiny cuts, and then the home button was hanging on by almost a literal thread, so I had to scotch tape the bottom of the screen. As you can imagine, it looked really ghetto. A few days ago, I looked on the bulletin board at my work and saw a coupon for iExperts for 10$ off a screen repair, and I took it and thought, well, maybe I'll just see how much it would cost. A whopping 60$! Better than other quotes from other screen repair guys I've gotten. It took them hardly two days to order the screen, and the guy came right to my apartment, took my iPod, and came back about an hour and a half later with it, and it looked/looks so beautiful!! Totally worth the money. Really great customer service, too. The guy who came to my house was so nice.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

From the initial call the service and expertise were extremely knowledgeable. The value was better…read morethen any service provider.

Kinda chaotic atmosphere Made us feel on the fence for a…read morewhile Guess..., ok Good value but insecure through the process

We recently had Charter transfer our service, and we have no complaints. In fact, the service rep…read morewho took my call actually gave us free installation and free DVD for one year. Can't beat that! We are paying $89 per month for TV and InterNet which seems high to me, but I suppose that is the going rate. We have had no issues with our reception or our service. We are pleased so far. I called later to talk to a Customer Service rep and felt she needed better training; she kept me on the phone for 45 minutes because she couldn't figure out how to solve my problem. She finally got her supervisor to solve it. That is the extent of my problem with Charter.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

John came right out to our house and worked on my wi-fi issue. He determined that I needed a new…read morepiece of equipment, so I went to Best Buy and bought it. When I couldn't make it work, John promptly came back out to make setting changes. Overall nice guy, quick service and he charged a reasonable fee. Highly recommend!

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!