I've made many purchases from Connecting Point over the years, and every purchase along the way has…read morebeen handled very professionally! Everyone that I've worked with has been great! I trust their expertise and highly recommend them!

I had an iPhone problem, so I had to leave it with them...and I hate being without my phone! Well,…read morethey got back to me in a couple of hours, they fixed the problem, and they charged me only the minimal diagnostic fee. Both Seth and Jason in the service department were extremely knowledgable, good explainers, and totally friendly and helpful. Thank you Connecting Point! It was as good as it gets.

Scott was a breath of fresh air! I couldn't imagine a better experience all the way from taking my…read morecall to taking my check! I hope to see you in a few months to update my wife's PC. There were no surprises, you explained things when I asked and your fee was a pleasant surprise. Thanks for everything Scott. Bill

Scott is the real deal; he really knows his stuff and is not a pretender! He is extremely good at…read morediagnosis, repair, and charging a fair price-no surprises after the fact. He is also a nice person and very courteous! Highly recommended for all computer issues.

5 star peronable fun personality. Old hard drive died,…read moreInstalled new solid state drive Computer like new without buying another laptop. Highly recommend Benjamin for in home computer services so appreciated his expertise

Excellent customer service. Took a couple of visits, but finally after a new card, double screens…read morefor two systems worked. I will use again

They recovered pretty much all my data from my hard drive that had failed and was clicking and…read moremaking strange noises. And I didn't have to take out a mortgage to do it.

These people seem to be nice when you first go in, but they don't do what you ask them to do. Then…read morewhen I called them after I got the computer home and found they didn't complete the job that I wanted them to do, they become argumentative and accused me of being the problem. I will not use these people again. I took my computers to Chris Mendez @Gizmotech and he did a great job for me.

Michael and staff were amazing. Will definitely use them gain in future. I have a MacBook Pro that…read moreneeded a battery replacement. We had some additional issues come up after but he took care of them quickly at no additional charge.

Brainbox made my custom computer purchase experience awesome. I told Ivan what I wanted to do with…read moremy computer and he recommended me the best options for my budget. He built the computer quick and it arrived in the mail as scheduled. If you want a custom build for the right price, assembled and setup by someone who sweats all the details for you, go to Brainbox!

Brainbox PC and Computer Repair is amazing! I was sold on them on my first visit ... Not only did…read moreIvan fix my lap top super fast and at a GREAT affordable price, but he even took the extra time to show me around my PC and teach me how to do maintenance to avoid future viruses and slow downs! This guy knows what he's talking about and most importantly, knows how to EXPLAIN it to you in layman's terms without making you feel stupid. The level of service is professional, honest, and personal - I'll never EVER waste my hard earned money on the Geek Squad again! Thanks Brainbox!

I spoke with Todd on the phone today and let him know that I wanted to transfer documents from my…read moreold 2008 MacBook to my new MacBook Air. He asked how I heard about him and I told him Yelp. I asked how long of a drive it was from my location to Eagle Point and he said it would be about 45 mins. When I pulled into his driveway he called and told me he had opened a store at Rogue Valley Mall and that he was actually there (meaning I had driven 25 minutes further than I needed to). I drove the 25 minutes back the way I had come to Medford and went to the mall to Smart Help where he now works. I let him know I didn't want to spend too much money and he asked what my budget was. I asked him how much transferring documents and giving me a quick rundown of the new Mac would be. He quoted me $200 to update my old MacBook, $150 for the external hard drive that I told him I was not in the market for, $150 for transferring my documents, $100 for wiping my old MacBook and $100 for a "recorded dock tutorial." In total Todd tried to tell me it would cost me $700 to get documents off my old laptop onto my new one "the right way." I called around and got 2 quotes for what I want at $40 and $45. I dug around in the reviews that are not recommended and others seem to think he is a scam artist. Needless to say I left his store after having wasted time but thankfully not money.

Todd has a lot of knowledge about Apple products. When he is available, he makes it really easy…read morefor you to spend a LOT of money that you might not actually need to spend. I spent thousands before I figured out everything wasn't precisely as Todd portrayed it. If you are going to work with Todd be sure YOU know what you want; he's quite a salesman. He is dazzled by all the bells & whistles that Apple provides. He truly loves their products. AND he tends to oversell in a way that my husband and I consider deceptive. In my case, I am moderately technical. I view my Apple products as business tools. I needed Todd to focus on setting up very simple systems for me to run my two businesses. It was hard to keep him focused on teaching me the basic things I needed to know. Finally I went with Ronald Gehrmann, a CERTIFIED Apple Support Consultant (which Todd is not; check Apple's website for yourself) who greatly simplified the set-up and the processes Todd had given me. The steps went down from 10, for example, to 2 or 3 to get the same result. Now that is exactly what I want: Simplicity that leads to results.