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    Adept Networks

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    8 years ago

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    T-Mobile

    T-Mobile

    (7 reviews)

    I went in to the Delta Waters store a day before October 1st and said i was going on vacation and…read morethe place i was going had poor internet and i wanted a modem for one month. The staff at the store was very kind and got me hooked up and out the door within 15-20 minutes. When i got back to town i went on Nov 1st to the store to return my equipment. They put the info on my acct that it was returned, and then I was given a 1-800 number to call to cancel service. When i called t-mobile to cancel service they said i would be charged for october and november because i returned equipment one day late. I asked if they would prorate my bill since i was not using their service after nov 1 and they said no-that's their policy. I am very disgusted that i have to pay for a service i dont have and im not using. The customer service people basically said "sorry too bad" to me and because of that, i will never use t-mobile again and i wont recommend them in the future to anyone. So beware-one day over your billing cycle day and you will be charged for a full months service

    Super super great can't even express it enough, customer service from Lilah!…read more I was stressing bringing in my gma but he took all the time and really tried to get us the best deal. he probably explained like 8-10 plans SOOO PATIENCE. THANK YOU. love going in somewhere they take pride in their job ! THANKS AGAIN LIHAL!! Now my Grandma is gonna wanna always come to the store to get help just from you. He apologized to EVERYONE who walked in and had to wait being alone! I mean where do you go and they do that anymore in these days. 10/10 lilah

    Adept Networks - telecommunications - Updated May 2026

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