Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Customer Service and communication are excellent. The replacement battery for my iPhone is not…read moregood. At best, its no better than my 4.5yr old original Apple battery. It may be worse.

Called and spoke to Chris the owner. Was here hiking and dropped my new I16 and cracked the screen…read more Chris gave me a quote immediately over the phone, and installed my screen the next day. Service was awesome! Chris was awesome! Chris was great to work with, didn't try to oversell and provided me options. You will be happy with his service!

He did a great job took a couple extra days, but he did up his price 25$ from initial quote but...read more

I started my warranty repair for a new refrigerator in November 2020. They said they were ordering…read moreparts for the icemaker and that they would call as soon as they arrived. They arrived at the end of January 2021 and the first appointment was February 8th. The technician was respectful. He was unable to repair the door to the freezer. He thawed the ice supply line thinking that was it. He ordered a door assembly for the door. I called again the following day and let them know the icemaker still doesn't work. They said they'd order parts What happened to the parts they already ordered and waited 2 months for?! I'll update again once we get the next set of parts - in 6 MONTHS.

My KitchenAid dishwasher is under warranty and the door stopped closing (seized latch). I called…read morewarranty support and they scheduled Quality Electronics to come out. Quality Electronics called me shortly after to schedule an appointment. They scheduled the repair between 8-4, and said they would call the day of. The appointment day rolled around and I got no call and no show. I called KitchenAid the next day, said they would make note of the incident, confirmed that I did have the right date on my calendar, and scheduled Sharper Service Solutions to come out instead. One of my friends was over and was playing with the washer, somehow got the latch unstuck. Sharper Services actually called me the day of the appointment and was very nice, even though I no longer needed their services. They told me that the stuck latch is a common issue and told me to use a piece of wire to get it unstuck if it happens again. So here we are the week after my initial appointment was, and Quality Electronics calls me to set up an appointment for Friday, not even acknowledging that they were supposed to be here 6 days ago. I told them that I no longer needed their service and the guy sounded like it was an inconvenience that he apparently just got the part in. It looks like my experience is in line with everyone else's - this company sucks.

I am so delighted with their service, they are great with tex and the recycling old batteries Is…read morevery convenien.

My wife and I went into the store on a Saturday to have 2 keyfobs we bought online reprogramed. The…read moreyoung ones were very nice and said he ran into an issue he didn't know and wished to not screw up the fobs, but his boss would be there on Monday and knew way more about it then him. So, fast forward to today, Monday Dec. 16th. We went in explained the situation to the man there, assuming he was the manager. He told us that they were used key fobs, this we knew, and that he prob would not be able to reprogram them because of the used status of the fob, and he could try for $20. He also said one of the fobs had NO BATTERIE. We then said we would go somewhere else that could reprogram them. He then proceeded to say " fine go find someone else, go have fun at The Key Man!" Walking out the door I said "thank you for the excellent customer service" to which he replied " Maybe not be so rude". Excuse me i was not the one being rude. I then bluntly told him to "Piss Off" and left to go to The Key Man. They had o trouble doing it at all!!!! We will not only NEVER going back, but will never again recommend them for anything. In fact, I will now be actively telling everyone to never go here, unless you feel like being insulted, GO TO THE KEY MAN. THEY KNOW HOW TO TREAT PEOPLE

Best service around for any technical problem! Had an issue with my laptop and Scott Bruggman was…read morethe exact person I needed to call to fix it. He had my laptop up and running again within the day. For laptop, computer, television, gaming systems and phone problems I'd highly recommend calling The Brookings Tech for a fast and easy fix.

From the owner: Home Technical Servicesread more

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.

My husband and I bought an LG TV in November. It broke and was under warranty. LG gave me the…read morename of this business as a certified repair person. I contacted him on January 10th regarding the repair. Ron (I'm assuming the owner) asked me to send him pictures of what was broken. I did so that day. He said he would contact LG, order the part he needed, and get a repair ordered started. After a few weeks I hadn't heard from him, I called him again and he said that LG hadn't gotten back to him. I gave it a little bit more time and then my husband called him. Every single time we called, his excuse was that LG hadn't gotten back to him. After a month and a half, I called LG myself. LG informed me that there wasn't even a pending work order and that Ron had never even contacted LG to get the ball rolling. After an hour on the phone with LG, I was able to get a work order started. I called Ron back and told them we got a work order. He said again, that he would contact LG and get the part ordered. A week and half went by, and by no surprise, no call from Ron! My husband called him again to see where we were at. He said that LG had finally just contacted him the day prior (which seemed to be a pattern). My husband told him that he felt that we were being strung along. Finally, after nearly 2 months, Ron let us know that he is on a pre-payment plan with LG and can't afford to order an $800 part to come repair our tv which is under warranty. I find it hard to believe that a part is $800 on a tv that only cost $500. So now after 2 months, we have gotten nowhere because of Ron's poor business practices. If I could give this business 0 stars I would. I cannot believe that someone that does business this way can still possibly be in business. My next step will be to call LG and have him removed from their approved repair people. Absolutely unacceptable!!!

From the owner: new television repairsread more

I spilled coffee on my laptop. Luckily it was on a laptop stand and at an angle, so the coffee…read moredrained to the bottom of the computer, but things were not looking hopeful when I couldn't get the computer to turn on the next day. Don made no promises, but said he would give it a try. I'm very lucky that the only thing that was fried was the board controlling the touchpad. He cleaned up the rest of the contacts and said things might not last, but for now, my computer works great. He was fast, professional, and knows his stuff....and his prices are very reasonable. I won't hesitate to go back if I need help again, but hopefully not for such a careless mistake!

Fast, friendly, expert service at reasonable prices.read more