From the initial call the service and expertise were extremely knowledgeable. The value was better…read morethen any service provider.

Kinda chaotic atmosphere Made us feel on the fence for a…read morewhile Guess..., ok Good value but insecure through the process

We recently had Charter transfer our service, and we have no complaints. In fact, the service rep…read morewho took my call actually gave us free installation and free DVD for one year. Can't beat that! We are paying $89 per month for TV and InterNet which seems high to me, but I suppose that is the going rate. We have had no issues with our reception or our service. We are pleased so far. I called later to talk to a Customer Service rep and felt she needed better training; she kept me on the phone for 45 minutes because she couldn't figure out how to solve my problem. She finally got her supervisor to solve it. That is the extent of my problem with Charter.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

I used to be an enthusiastic user until AT&T took over a few years ago and stopped thinking about…read morecustomer satisfaction. Their tech service dept. is a long annoying episode with a bunch of foreigners, who have never been customers, over the phone to another country. Their billing dept. messes up everything unless you are just a non need bearing customer who doesn't care and just pays whatever bill they are sent. Their email communication is very unfriendly and difficult to use. And I can't tell you how disappointed I was to have the final innings of the 2025 World Series cut off as were several other games during the year. I think the management needs to be a customer to understand how terrible their service is. They surely don't learn from anything else. Go streaming

Could not be worse now that AT&T bought them... I would rather have no TV... you can't even lay…read moreyour bull without needing to be online for 20 minutes I'm sick of AT&T we switched from them years ago and now they are back bye bye not one dime from us

I called to have my promotionels removed on oct 30th So i…read morewould be charged from dec on They STILL ON ! MY BILL BETTER STILL BE 116.00 $ A MONTH AS A VET IM ON A LIMITED INCOME !

When tech. support was unable to pair my Dish remote to its Joey, they replaced the remote with a…read morenew one, free of charge.

I overheard Tanner (The BOSS of the underground dept.) talk to a resident on the phone, in an…read moreunethical manner today (01-05-2026). Instead of providing customer service, he told the resident to stop calling and harassing his customer rep.. His attitude is I can do want ever I want to on your property. We don't have to deal with residents that have concerns. Marking utility lines on the property should be done with flags, not orange paint. This resident lives in an HOA community, with property standards, that Hunter is allowing employees to "vandalize" with paint. His whole demeanor to the resident was overbearing, hostile and "I don't give a f$$k what you have to say". One of Tanner' associates stated he has an "unscrupulous attitude towards everybody".

From the owner: Founded in 1994, Hunter Communications offers premier internet and phone services. We are committed…read moreto providing the best service for our customers with our high-tech equipment and affordable bundles. Our helpful team of experts is always available to answer questions and provide support if you choose us. Contact us today for a free, no-obligation consultation and bill comparison!

I've been a Spectrum customer for over 6 years. 500mbs for $100 a month. Hunter just ran their…read morefiber system into our neighborhood. With a military discount ($10) I get 1gbs for $50. Half the price of Spectrum and double the speed. The only way you can cancel Spectrum is over the phone, where they pressure you to stay with them. They offered 1gbs plus a home phone for $60. Wait, how long have you been overcharging me?!!! I went into the store to return their modem. After waiting well over an hour, my name was finally called. The clerk was surprised I was leaving Spectrum and wanted to know why. I explained the were charging me $100 a month and I was getting double the speed at half the price with someone else. Again they tried to offer me something better. I asked why they didn't give a loyal customer the better rate earlier. He said they don't know what type of deal their customers have and that I needed to come in to store regularly to see if they had better rates for me. Let that sink in for a moment. They had the gall to tell me it was my fault I was over paying! I'd go with dial up (if it still existed) before going back to Spectrum.

I echo the sentiments of MANY people who have the same complaints. Short version: continuous rate…read morehikes for service that is mediocre. Over $100/month just for internet? And an extra charge - "convenience fee" to pay online. Are you f...g kidding? I too, will be looking forward to Hunter.

The wait time to just drop off equipment is absolutely ridiculous…read more Spectrum is terrible anyway and they definitely don't try to redeem themselves here

John came right out to our house and worked on my wi-fi issue. He determined that I needed a new…read morepiece of equipment, so I went to Best Buy and bought it. When I couldn't make it work, John promptly came back out to make setting changes. Overall nice guy, quick service and he charged a reasonable fee. Highly recommend!

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!