Fantastic service by Lisa!! She was so helpful and explained patiently in detail. She should be…read moresought out for great service.

I have gone in to return my broken equipment and both times I have been told that it is a long wait…read moreand to come back later. I just want to drop it off. It has already been replaced. Hire more people or have a way to self serve scan the return.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

In praise of Hunter Communications. When we moved to rural Gold Hill/Rogue River the house we…read morepurchased had Centurylink service with horrible speed. A Google search showed we might have an option for fiber in our area. Sure enough they'd just run the lines up our long dirt road a few months earlier. They ran fiber two additional poles on the street and then up our property line and to the house. All at no charge. The service was faster than our Charter in Medford and outperformed a Starlink system we tried. Our internet went down and with a quick call the were onsite the next day. Turns out a critter has chewed through a line at the road. A quick fix was put together to get us up and an appointment made for a full fix the next week. Once again crews showed up and got to work. Bang, done. Super polite and easy to work with and for less than any of the other companies we'd tried. Way to go Hunter.

I didn't order their service so I can't speak on that. I can tell you that the weird kid who tried…read moreto sell me on the product mislead the deal they were offering. Now I can't get them to stop calling. No matter how hard I try. I haven't yelled or used foul language, I guess I could try that. But short of that I've tried everything.

GREAT Customer service, yesterday morning my wife's cell phone just died, dead, stone cold, no…read moreoutgoing, or incoming calls, or texts. Our phones are a few years old, so we figured it was just what is, time to get a new phone. She was able to get off work early and we went to the Verizon store on Delta Waters Road. We were second in line and the manager greeted us and we explained the problem, Dead Phone we're here for a phone funeral and a new phone, he advised he would have one of the customer support staff be with us shortly. We were looking at the new phones when we were contacted by one of the customer service reps who identified himself as Tyler. We explained the problem and he asked if he could just take a look at my wife's phone. He did a check of the phone and advised the problem was more than likely just a corrupted sim card. It only took him a few minutes and he had removed the corrupted card, installed another and the phone was revived. Alive and well. Tyler was polite, professional, and certainly proficient in his job. He was just as importantly if not more, HONEST. He could have easily sold us a new phone and we would have never had an inkling that we really didn't need the new phone, we were there to purchase a phone. Thanks Tyler and the Verizon Staff, we certainly appreciate you all and the personable, professional and HONEST, service you provide.

Read reviews which were bad but I was just going in for some chargers for IPhone…read more Selected a few - total cane to $73.57 I swiped my US bank card - and sales guy said - oh dear machine didn't accept ! I had plenty in the account & said I can already see on my phone it went through....Allen said no the machine must be having problems- directed me to another machine & used different credit card from Chase bank ! It went through AGAIN! The sales guy said don't worry - that other charge will be canceled! It wasn't!! 3 days later it was completed by US bank - but nobody at the store would take any time to correct the problem! Worst part was how rude they were on the phone ! I was charged twice but now it was my problem???? What kind of business is going on! Filed a case with my bank for reversal of the first charge - will never set foot back in there !!

The worst service ever! For the past 3 days we've been without internet, with it coming on…read moresporadically. Even with this the internet service sucked before. Time to switch companies to something reliable as I work from home. If I could give no stars I would

For bragging about how they are "the number 2 telecommunication ication company" in the nation,…read morethey sure as heck have problems with keeping programming on. In 7 months, I am now in the middle of the fourth time I have had to call tech support for a remote reboot. A tech was actually here just a couple days ago. On top of that their DVR service is abysmal! Can only record two shows at a time (DISH's Hopper can do 16). Speaking if DISH, I believe I'll have them here ASAP

Amazing customer service. Competent and faithful. Attentive, great personal service helpful and…read moreapproachable.,nice to have as part of the community

From the owner: Internet Service and Web Hosting.read more

Great group of people very helpful and friendly. They gave us lots of good solutions for our…read morenetwork and phone systems. I would recommend them for phones and networks.

I first worked with Adept in 2015 on a complicated install of fast streaming internet for our…read morehistoric hotel. From the initial meeting through the proposal and install I found Greg and his entire staff to be professional and reliable. I just brought the team back in 2018 to provide a solution for our hotel expansion. I highly recommend working with this company if you want fair pricing, highly knowledgeable techs and a company that delivers on time and on budget and stands behind their work.

Went in to switch from ATT and came out not even knowing what the guy was talking about. My…read morehusband asked me when we came out of the store if I understood what the guy was saying and I said no idea. Seemed to us that the deals they were advertising were certainly not what we were going to get. All the different plans were very confusing and the guy working obviously didn't know how to communicate we won't be switching anytime soon

I had a great experience with the worker Jeremy today, 9-20-24. I came in looking to upgrade my…read morephone as well as switch over to us cellular, not only did jeremy get me switched over, he got me my upgrade AT A WAY LOWER RATE THAN MY ORIGINAL SERVICE PROVIDER COULD HAVE!!! I can not say enough about jeremy,as well as his helper Alex. Truly 2 great workers and I am very grateful he was able to assist me and save me some cash in the meantime.

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.