When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Called them today with a broken line to the work shop; they had an opening today and relayed the…read morepricing per hour. The young man that came out was a worker, immediately understood the issue and went after it, broke out the serious equipment and found the first break. He then found the second and excavated both. After running to the supply store to pick up some gear, came back and finished the job. I don't think he took a lunch break, felt bad for that. He explained where he hooked it to the two panels and exactly what we have now and I am a happy customer. This was not the cheapest option but this was a knowledgable person who attacked the problem correctly, resolved it and ready to move on to the next. I respect companies and people that have the right work ethic and this is one of those companies as far as I can tell. Employ them with confidence.

I called to schedule an appointment & it was filled that day. Payton showed up on time, smoothly &…read moreprofessionally fixed the problem, & cleaned up nicely. It was a pleasant experience with everyone involved. Thank you Pro Electric!!

Our HVAC unit decided to not work and the company that installed it decided they didn't need to…read moreanswer any phone calls or emails. Luckily, we found Long's to come out for us, ASAP. They were awesome! Matt explained everything to my mom and did his best to get the repair covered under warranty. It took less than a week from diagnosis to repair and we couldn't be happier! Excellent company, excellent people and highly highly recommend!

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

From the initial call the service and expertise were extremely knowledgeable. The value was better…read morethen any service provider.

Kinda chaotic atmosphere Made us feel on the fence for a…read morewhile Guess..., ok Good value but insecure through the process

we have a houseful of Hunter-Douglas Vinyl Shutters from the previous owner. (we believe the prior…read moreowner purchased them from Draperies 'n' Things, because they are only a few miles away) We recently called Draperies 'n' Things because a part (poor design) that holds the lifting cords, came apart. Tech came out and spent 5 minutes to find OUR part and put the blind back in service. Despite a life-time guarantee from Hunter-Douglas, tech charged a $95.00 'service charge' , then ASKED FOR A TIP !!!. We think this was a Gold-Plated RIP-OFF and would recommend another dealer if you need service

I have used this vendor many times for multiple properties. Their prices are FAR less than exactly…read morethe same roman shades (same fabric, same company) than Costco (boy, wasn't worth paying for membership to get blinds there, I'll tell you). On another property, I thought we needed new blinds (after many years and lots of kids involved), and they said no, we'll just clean them and rehang them for you. Saved me a ton of money. Their service is fabulous, the products are great, and they are totally honest. Highly recommended.

11/10/25: I highly recommend this company to everyone who…read moreneeds security cameras help installing their starlink, like I did surely is amazing to work with and the best customer service ever, she just puts a smile on your face. Kory, was very informative, educational and just an amazing person to work with.He helped me to install my starlink in no time.I would give him ten stars if I could.

Lance and Sherri were great to work with in setting up our Verizon hot spot alternative to cable…read moreservice which is not available at our address. They were responsive to all of our concerns and questions and promptly answered and returned phone calls. Lance is exceptionally knowledgeable and installed our new system professionally and made sure we were comfortable with its operation. We have signed up for their monthly service contract to ensure that any problems with our system can be resolved quickly. We highly recommend Rogue Valley Security.

Prompt and efficient service at a fair price. They made it very easy to get my overhead garage door…read morerepaired.

Always on time and always fixes problem in one visit! Plus he took the time to adjust and live the…read moreother door!

Helpful and friendly service. Ben was able to make all of our doors work on one key, saving us the…read moredaily hassle of shuffling through a ring of keys unnecessarily. We will continue to use their service going forward.

Great help, always answers his phone and gets back to you- quick efficient "can do" attituderead more