Rushed service, and gel polish started peeling and chipping after 2 days of getting the nails done…read more Seemed a little unsanitary.

Overall the nails were cute and the massages were amazing, but I felt it was a little overpriced…read moreand they always cut me during my service. (This is probably more due to the shape of my nails... but I haven't had issues at other salons). The workers were all pleasant, and they were always able to fit me in when I needed!

I've only been here twice. The first time I went, they were younger was very very nice. Second time…read moreI went the lady who did my nails was very nice. She did an amazing job. I really love the way. She did my nails this time. I love the design everything. I like the place because it's nice quiet, relaxing good vibes.

This was actually the worst manicure experience I've ever had. The manicurist was dismissive and…read morecombative to me the entire time. I had to ask a few times to have my nails shortened before she cut them, and there is nail polish all over my fingers. I asked before anything was cured to change the color, as it didn't look the same on my hands and the sample (the sample was pink from all angles, I was sure to check) . She sighed at me, argued, and essentially told me too bad because I picked it. I'd never had someone refuse to switch the color so it caught me off guard. She then continued to treat me with obvious disdain for the rest of the appointment. I was really disappointed because it seemed like everyone else in the salon was receiving great service. I'm a student and don't get to do nice things for myself often, I'm upset that something I was meant to enjoy was ruined and have nails that I don't like

I came in today for the first time and Christie did my manicure and pedicure. She was so aggressive…read morewhen she filed my nails that the side chipped off and started bleeding profusely. She immediately put alcohol on it which made it sting even more and without apologizing, she continued to do my nails aggressively even after I asked her numerous times to be gentle. I was so turned off by the overall demeanor that I almost got up and left. She proceeded to do my pedicure and even though the nail polish was smudged she still let me get up and walk over to the table to dry it. If I didn't notice I would've left with a smudged pedicure and I paid 43 dollars for both manicure and pedicure. It's overpriced and not worth coming here. Don't come here ever.

If I could I would give a zero star rating. Very rude and unprofessional. The worst nail experience…read moreand custumer service ever

Very professional, very clean. My appointment started right on time. I was very happy, and plan to…read morereturn soon.

Went here for a pedicure which was pretty good if not pricey. I asked for a full set which I would…read morehave assumed meant acrylics using premade tips. What I got is something I've never had before and came out pretty terrible in my opinion. A gel was used with a piece of paper to shape each nail. I paid $90 plus tip for these lumpy misshaped witch claws. I was hoping for classy, coffin French tips. Had to ask for reshaping a few times because the nails were all lopsided and pointing in different directions, until another tech came in to try to salvage. I'm due for a fill, it being 2 weeks later, but not sure if I would give this salon another try. It looks like I let my nephew learn how to do acrylics and let him have at it, and I'm frankly embarrassed and hiding my hands. The only positive feedback is that these things are NOT coming off or lifting up. If I could get the same seal to the nail with pretty nails I would go back every time.

Very professional and my gel manicures last a long time. My only pedicure so far was wonderful as…read moreshe filed down a toenail that was getting thick and hitting against my shoes. My only mini problem is that there are not a lot of colors that I wear and will likely resort to bringing my own color. They have personal nail kits for their regulars. Just remember your number!

I went in recently after seeing many good reviews and was extremely disappointed. Immediately on…read moreentering there was an unfriendly manner in which the staff were treating myself and my party. We had made an appointment which was after their normal operating hours, which they immediately began 'joking' about. Saying that we would have to 'put our hands outside the car' to have them dry, and overall being a bit hostile... even though they offered us the appointment time. To say it was extremely off-putting would be an understatement. They also tried to convince me to change the color I had selected, telling me it would not look good if I went with the color I wanted. And they did the same to my friend, strongarming her into another color she didn't want. While I can set that aside as perhaps the professionals know best and perhaps a misunderstood joke, what I cannot excuse is the horrible quality of painting I received. It was no secret that they were in a rush, as they were all but shoving us out the door the moment we were done. However, it seems they didn't wait adequate time in between coats as my nails have the most hideous bubbles on them. I would have gone back in to ask them to fix it, but given how they were pretty much closing as we were sitting waiting for our nails to dry (shutting off the music so we sat in silence as they didn't acknowledge us any further, turning off lights, playing on their phones) I did not feel comfortable doing so. Had I not paid I honestly would have removed the nail polish immediately myself and redid them at home. Moral of the story, if you want poorly painted nails and an experience in which it is clear that your presence is unwanted, this is the nail salon for you!

I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

I tried this place a few times. They wrecked my nails (hands and feet) when they removed my gel. I…read morewish I realized before I went back, as it will take time to regrow and strengthen again.

Was able To get in before they closed for a quick mani. Had a great mani with Khanh-Tram (I only…read moreknow this name because I paid in tip through venmo) my nails came out great! I just got a basic mani in linkin park after dark. Would highly recommend !

Went to Rosy's nail salon today for a full set. Linda did a wonderful job on my full set! She was…read morevery friendly! Already recommended it to my mom!

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

Love Hi-Shine nails! Everyone is so professional and accommodating to what you like. I have been…read moregoing there for years and would highly recommend them.

Rebecca is extremely professional and first time getting waxed made me feel so comfortable and at…read moreease. She knows her stuff and will answer any questions without making you feel like you're aggravating her. She did an amazing job. Already re booked to see her again. If you need a wax she's your woman whether it's your first time or hundredth. You won't leave disappointed!

Updated: I returned three days later for a Norvell Sunless tan, the owner Shelly did an amazing…read morejob. I came out looking like I just left the beach, not orange at all, and all for only $35!!! Still the only salon for me! Simply amazing! After having my very first hair process done at Ochoa and then coming here, this is the only place I will ever go to. Not to mention the HUGE difference in price. Ochoa quoted me a full highlight to start at $124 and go up from there and said it would definitely be more because of my long hair, well the Finishing Touch starts at $75 for a full highlight and charged me $78 when it was all said and done even with my long hair. I love the color I got done at the Finishing Touch and it's the only salon I will go to from now on, not to mention their great prices! I'm in love with this place and will be returning as much as possible. They do everything there too, hair, nails, tan, waxing, ear candling, manicure pedicure, massage, you name it they do it, a true salon and spa!

I came for the first time, and had faded color from previous box dyes. It took two sessions to get…read morethe green out of my hair, but the stylist didn't give up and was very kind. He did a great job and the price was very reasonable. Will definitely be back!

Good price , the staff so nice! I totally recommend this store . Nice haircut and very meticulous!read more