We purchased a home with an existing security system that the prior owners left no information on…read morehow to use or gain access to, we thought we had some wall decorations at that point until we called On Time and spoke to William. He came out quickly and got us all set up using the existing equipment, no upsells or pushy attempts to get us to replace everything! He even moved one of the cameras to a more optimal angle and improved the wireless connection for some of the home. Very good communication, friendly, informative, and cleans up immaculately in areas he works (no drywall or scraps left on floor). Will be using them at our other properties and for all future needs on the home technology front!

We could not have been very happy with On Time Solutions. The customer service was top-notch from…read morestart to finish. I feel fortunate to have acquainted with William. The communication was seamless and got me scheduled for AI Camera installation within a week. The workmanship is excellent and he was approachable. He spent the time to educate me with the app and recorder management. A true professional. Highly recommended and will reach out to him again for upgrades in the future.

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

Loved how everything was done in a timely manner. Staff is very professional, all about the…read morecustomer satisfaction. He was able to install very quick. Makes my home feel so much safer!! Highly recommend

Your response to my initial request took some time, however once we were able to connect we were…read moreable to scheduled a meeting with an installation quote and monthly fee service quote. All in all it was reasonable and you answered my questions... it just took longer than expected to install due to technical issues.

I'd been wanting to beef up my home security so I had Robert come out and review my home and quote…read moreon a camera system. He seemed very knowledgeable about his field and new technology. We went with seven cameras and a skybell doorbell, just like a ring doorbell but interfaces with a home protection system. We had an existing home protection system andd Robert quoted us on replacing it with his company's. They used all my existing motion and door sensors and added two glass breakage sensors. Replaced the controller. In addition to installing the seven cameras they also mounted a 43" monitor. The install was mostly done by Clay, Bill and Kyler. Robert was there off and on and did advise and do some hands on as well. Great job on the install, very clean and the wires hidden as much as possible. Looked very professional and I am very picky. The integration of the two alarm systems had some bugs but that would be expected and Robert worked them out quickly. I definitely recommend Robert and ASAP Security.

All I knew when we moved is that we DID NOT want to take our AT&T Digital Life nightmare with us…read more (Looooong wait times on the phone for customer service, cameras constantly going down, high monthly fees, etc.) I read the Yelp reviews for ASAP, called them up, liked what I heard and they installed the system in our home the next day. And it is so state of the art! I love that the system is wireless and that we can control the system from our smartphone AND they gave us each a key fob remote. Just a push of a button on our key ring and we can arm, disarm or hit an emergency alarm key. So convenient! We are very pleased with both the service and the system.

Scam They didn't mention a single word of "5 years…read morecontract", Had us sign a contract and ask for $2500 if we want to cancel the contract. And those little sticky double sided tape don't hold the security system on windows, they keep falling on the floor and it's just useless, the security camera system isn't even reliable and can't even talk to the visitor when I need to.

I had new widows installed in my house and they didn't remove all of the sensors. So, I emailed…read moreNorthStar and requested new sensors, none came, continued to call went over a month having to bypass my alarm. I found another alarm company, NorthStar automatically extended my contract and now I have to pay the $800.00 to get out of poor service alarm company. I DO NOT RECOMMEND THIS COMPANY BAD, BAD, BAD!!!

Initially, our Saturday installation got delayed due to logistics, but Rick texted in advance,…read morewhich was nice. Then, on the day of the installation, he and his partner discussed the plan of action, including my desired camera placements. In the end, they did an excellent job installing the cameras and running the cables. The price per cable run was reasonable and included the materials. After the installation, I was able to configure the new cameras via UniFi Protect with no problem. Definitely recommend them if you're looking for pros to install your security cameras (WiFi or PoE). Thanks again Rick and the team.

Got 5 CAT6a ethernet drops in a 2000 sq. ft house…read more Communication was great. Arrived on time. All the ethernet ports function perfectly. They made sure prior to leaving. Price was excellent. Thanks for tolerating the dogs!

I have had many alarm monitoring services before and this one is by far the very worst. They are…read moresupposed to be monitoring our alarm system, and we thought they were, but when we accidently set off the alarm, no one ever called. I should have suspected this already, given their prior signs of flakiness. E.g., the alarm warning signs posted around our house, have an incorrect, invalid, phone number on them! And when I asked them (more than once) for replacements, they never supplied any. So anyway, after they didn't respond to our alarm, I went to their website, and it was gone. And when I called them, no one answers. And yet they charged me (automatically) in advance for the next 3 upcoming months! I called them and I also emailed the owner, Mike Lynch, and no one has ever responded! They still owe me a refund for those 3 months! Crooks!

I was so happy with the alarm repair man who came today! He…read morewas professional and friendly! My alarm system is now working great! I wasn't pressured to buy anything I didn't want or need. I will always call computer alert to maintain my alarm system!

The CEO of Vivant should be arrested for false advertisement!…read more First, if you want a home security system that is super unreliable and works intermittently, then Vivant is for you. You pay for the monthly service and equipment, to which the equipment doesn't work properly, and the customer service seems to be outsourced overseas, so its super difficult to understand them. This is the worst home security system I have ever had...So unreliable! And I had to trouble shoot my system over the phone every time the system was down. This was pretty much every week, with camaras going offline. There was always something wrong with the camaras, so I just gave up calling in. Also, to top things off, if I want them to replace the faulty equipment, I have to pay their technician to come out and fix the equipment that I'm already paying on... Or if you want to cancel the service, there is an early termination fee. BEWARE OF THIS COMPANY, DO NOT SIGN UP!!!

"DON'T SIGN WITH VIVINT" The sales rep spoke to my husband…read moreabout changing from ADT but little did we know there is a contract and purchase price of more than $4300 with a 3rd party company... Looks can be deceiving, save your money!