Cici, amazing massage for an hour! Thank you for making me feel so relaxed! Price is cheaper with cash, so make sure ya bring it

Would love to change this to a 5 star. I love how clean this place is, the prices are amazing and I love their massages. Tina, Melisa and Jenifer are amazing. The only thing that's missing here are speakers! It's too loud, you can hear the phone calls and people walking in. Doesn't let you fully relax. This could easily be fixed by playing the music louder. If this gets fixed will gladly change this review to 5 stars read more

In Step Massage Downey - Comfy, cozy bed - Massage Near Me - Downey, California

Lisa, is my massage therapist at the Downy location. If you are looking for a firm therapeutic massage I recommend her. Call in advance, do not just walk in since they can get pretty busy, even on weekday afternoons. The place is clean and the prices affordable. Please, please , please tip well, since you are not paying outrageous spa prices and these ladies, all of them, work very hard. read more

I've been to a handful of massage spots and this is by far the best one I've been to. What made this place stand out to me is their customer service; a lot of massage places I think fall behind on customer service so I was really impressed with In Step. Add that with the ambiance and, of course, the massages - 5 stars all the way. My partner and I weren't expecting them to use hot stones since we chose deep tissue, but it was amazing nonetheless. Can't wait to come back! read more

Unfortunately, my experience was a poor one. I walked into the establishment and noted an off putting smell similar to that of rotting, wet towels. I really should have left at that point, but didn't want to be hasty. I paid $70 for a combo 90 minute massage. I was taken to the station to start with a foot soak. I am familiar with the process of these types of massages and have received them in the past. I do not believe the person who provided the massage is actually trained as a massage therapist. Maybe there are other people providing massage at this establishment that are more knowledgeable about their equipment, and don't put the client in awkward positions, and whose expertise is felt through their touch, but my experience was lack luster. read more

Please don't waste your money o time at this place! A massage ‍ means a relax ‍ and enjoy the 60 mins o 90 mins in peace! This place is not that! No Privacy you can hear ppl talking! The phone is ringing! The stuff walking by with their clicking shoes ! SAD! The only thing that I enjoyed was the massage ‍! But never again coming here! Please take your business somewhere else! And when you guys read reviews most of the time is TRUE! read more

I pass this establishment multiple times a week and have always been curious to stop by. A friend went and had nothing but good things to say about it but couldn't find myself to stop by. Instead, I'd go to massage envy and pay a ridiculous amount. My body was in lots of pain last week so decided to give them a call early in the morning. I asked if they were appointment only or accepted walk ins, she said appointment only but asked what time I wanted to go in. She was able to get me in within the next 1.5 hours. I ended up booking a massage for myself and my mom and let me tell you, best massage ever! I will definitely be going back. Their establishment is really clean and everyone is very friendly. Prices are also reasonable. No bruising & I cannot wait to go back. read more

Booking an appointment for a couples massage was simple by phone the day before. We arrived about five minutes before our appointment time and was greeted by a professional young lady at the front. We paid first before the service and was taken into the hallway. There are no rooms, just cloth partitions that do not keep the sounds out. Throughout the massage, we could hear the phone ringing, people walking, patrons talking, etc. We chose a 60 min massage with CBD oil add on for a total of $60 per person (cash price). The massage itself was fine, but what really took this review down from what would have been a four star experience was how long the massage therapists were gone to get the hot stone and the towels. They were gone for almost five minutes and we didn't get that time back for the massage. Dressing/undressing time was also a part of the 60 min deal. Table time really only added up to 45 min. read more

Walked in no waiting. Did an hour and a half massage lady was very skilled. Definitely plan on going back again.

If I could give this place 0 stars I would. Over the phone they have the worst customer service I have ever experienced. All they want to do is gouge you for as much money as they can. They have no regard for loyal customers who have used their services for years. Save your money this corporation does not care about its customers! read more

A small place that exudes relaxation. This location offers relaxation at a great price. Go check them out.

Great massage! Nice place it was worth my going first time and I do plan to return. I liked the atmosphere and staff was very friendly and nice read more

My first time visiting this place and I immediately blown away by how amazing the massage quality here! Cindy did an INCREDIBLE job, she hits all the correct spot and after the massage I feel so refreshed! Thank you so much for your hard work!! The place itself is really chill and calming, I can't wait to return, highly recommended! read more

I came based on reviews and i was not disappointed at all! First they started me with a foot bath. Laid me down and gave me a head and neck massage. After that she rubbed my arms and hands. She stretched my arms across my chest and punched my triceps! WTH i loved that! Beat me up some more please! Then it was onto a foot massage that I've been so desperately needing. The massage was on point, the hot stones were fantastic, and the peppermint oil smelled so good. Definitely recommend this place. FYI they have cash specials. Go in and get your rub on! read more

In Step Massage Downey - Relaxxxxxed like a mf - Massage Near Me - Downey, California

Come here every other week! Always a great experience. They have friendly staff & prices are great.

Very clean and soothing ambiance..the receptionist very sweet and my masseuse Mia is a professional..felt comfortable and left feeling relaxed..will definitely return for their CBD massage next month! read more

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Stopped by the other day because I was in need of a little self care and thought I would try In Step out. It good little massage spot that's very clean with very friendly staff. Instead of rooms the beds are separated by curtain partitions which didn't bother me but I know it could bother others. My massage was good, I asked for a deep tissue was she which was a 7/10. The masseuse worked on me a lot with her elbows which nice for the heavier knots but I felt didn't work so great for some of the deeper tissues. At the end they used hot stones, my first time, and I absolutely loved it. The feeling of the hot stones after a massage ii found to be incredibly soothing. Price was fair, $55/hr. I tipped her $15 I'll come back. PS tip your masseuses well, $10+. Massage therapy is some hard work. read more

Use to go to whittier location but it got torn down so I tried this place it's a bit more expensive and they want a large tip but overall it was worth it . I did not see who my therapist was I mentioned my back hurt she worked on my both buns and I felt weird but back pain 85% gone they know what they are doing and I left feeling much better on back pain hit stones were used found out it was cocoo when I left a tip read more

I will definitely come back it was super super bomb! I even fall at sleep. With some relaxing music while giving you a massage. If you guys want some good massage I recommend you guys to ask for Lisa.‍ It was very clean and all the workers were wearing mask. Super good!‍ read more

In Step Massage Downey - Massage place‍ - Massage Near Me - Downey, California

This place is really clean. The massage was great but I felt like they focus all their time on your full back and not your full front. I strongly suggest to make the massage 50% front faced and 50% back. You can hear the people walking in and talking but I don't mind that. You also have to book an appointment before going. Great service overall, will attend again. By the way a mini water was offered at the end of the massage. I suggest some tea would be great also. read more

First time here with my boyfriend and we did a couples massage. It was definitely a great experience for the both of us. I would recommend asking for soft level just so you know if you can handle the pressure. We want to thank our massage therapists Erick and Nina. They were both very friendly and professional. We will be coming back and asking for them if they are available! Thank you !!! read more

I hate to leave this review but I went to get a massage today. I had a really long week and decided to go with 60 min full body massage. The lady asked me if I wanted to do anything in specific and I said sure my back but really my whole body. I told her medium pressure. She spent 45 mins on my back and just jabbed her elbows in my back. I actually couldn't handle the pain and asked her to lighten up. She did a little bit just kept on my back and lower back. She massaged in a way that pinched my skin. It's hours later now and I have a few physical bruises on my back and my whole spine from neck to my lower back hurts to lay on. Like a giant deep bruise running down my back. It feels awful and nothing like how I wanted to feel after paying for a massage. :(. I should add she was sort of mouth breathing all over me as well. You know when it's audible and just kinda gross. Almost like having a cold/congestion. I checked in to the front at 1:30 and my massage was done at 2:30. This includes undressing & time she was done getting a hot towel (5 mins). So table time and actual massage was more like 40 mins. read more

Place went to sh!t after the pandemic. I bought Gift cards that were for specific massages early 2020 before the pandemic hit and then tried to redeem them in 2021 in which they refused! It was for 10 massages. They said their prices increased so they couldn't honor my massage gift cards unless I paid extra. Anyways. Haven't been back since. They lost a weekly customer because they wouldn't honor the massages I bought in 2020 ‍ read more

If I could give more than 5 stars i would. Super clean and friendly place. Peter is my favorite. He is always so diligent and pays attention to the areas needing most attention. Been coming here for years! Prices are really good as well. I always do the 90 minutes its $70. Great price for a great massage. read more

In Step Massage Downey - Punch card - Massage Near Me - Downey, California

called and they were able to see me the same day. 1 hour massage - afterwards went back to work and felt 90% better. I will need more treatments and would definitely return. thank you read more

The service was excellent driver was very ..professional ,clean uniform and knowledgeable .

Great massage at a great price. The staff is really friendly and the quality of the massage was top notch

20/10 service. Receptionist was very kind and patient on the phone. This was my partner and I's first time getting a massage and we are both EMTS so a LOT of heavy lifting for the both of us. We haven't felt this flexible since we both started our jobs! I got us the 1 hour massage couple room for my partner's birthday and it was such an amazing experience. They seemed to find the knots in our back without us saying anything at all which I found super incredible! Our massage ladies were very very kind and really put in their very best at their job. The environment was so relaxing and very clean as well. Overall highly recommend this place. Will definitely come back! read more

They're really nice and the massages are good. A couple of them don't speak English though besides the basic phrases they ask you.

I usually don't plan my massages that ahead of time but when I call for day of massages they are always available within the hour. I don't like a strong massage but they always ask before hand and they really take their time and give good massages. read more

I needed a massage and this place is close to my home. Decided to try and was not disappointed. Will be using them as my new massage place. I had Ann and will be requesting her again read more

Great place for a massage and relax time. love it strongly recommend this place

Kathy is my go to massage therapist. She is absolutely amazing. I need deep tissue in my shoulder area and I always leave feeling like a million bucks! I recommend her to anyone!! read more

In Step Massage Downey - Temporarily closed - Massage Near Me - Downey, California

First time here. Clean and professional massage place. The staff was nice and take many precautions. Would purchase from here again.

Super friendly and amazing staff. Been coming here for a few years. Lynn greats you with a positive energy. My go to is Eric and Mary. After opening up due to covid it is safe with all protocols. read more

Get the combo 30 min back and 30 min foot massage for $45 cash. I like medium to deep pressure and this place is close to my work that I can usually call before I go and they have someone available for me. Very relaxing & worth it! read more

By far the worst massage ever! I've been to the one in whittier but they were closed. Whittier is so much better! The Downey location was opened on a holiday which was great, given the stressful holiday season i was in need of a massage so bad! Parking was convenient and making the appointment was a cinch!! Now I was super excited to relive some tension and I couldn't wait for my 60 minutes. I chose the 60 min deep tissue with hot stone and aroma. The aroma was eucalyptus but it seemed diluted or as if it was a blend. The massage was so painful, and I'm not talking about that good pain! This was straight up painful, as he was massaging along my spine and never really massaged my knots. I couldn't wait for it to be over. I felt like he just kept beating me up. I figured I'd go through with it as there were hot stones involved and soon to be used, well the stones felt great for the full 1 minute they were used to just go up and down my back three times in an aggressive way. At this point I'm like ok this is ridiculous. Well he grabbed a hot towel literally slapped it on my back and wiped me down in another aggressive way. (Aren't massages supposed to be relaxing?) after the towel ordeal he asked me to turn over and then it was an aggressive scalp massages and some hair pulling. Then we were finally done. THANK GOD I was offered hot tea or water and since it was cold outside I took him up on the hot tea, well it shouldn't have surprised me but the hot tea was nowhere close to hot. It was just iced tea. I was so disappointed with the whole experience that i just proceeded to leave, well the FD rep stopped me and asked me to tip him. I said there was nothing that i liked out of this visit and I was very disappointed! She looked at me and asked again so no tip? I was so mad and just left. Never will I be back, please try the one in whittier! It's same company but they do things so much better and the team is friendlier! read more

Left here feeling worse than when I walked in. My masseuse's techniques aggravated muscles that weren't even bothering me and left me sore in a bad way. The attention to particular areas for massage, that is asked upon arrival, was ignored. Not a relaxing environment because the masseuse kept kicking the plastic container that stored my belongings from side to side sliding it across the floor. However, customer service was good and friendly. Will not return nonetheless. read more

Good massage. Clean environment. Must pay first before massage. Easy appointment process.

It's a great and clean place. We got the couples message w got stones. First they take you to one room where they soak your feet and give you your 30 min foot massage then they move you to another to finish your body massage. That's the only part I didn't like that they make you move. They should just do it all In one room. But other than that everything was great. read more