Excellent. Highly recommend. It is clean, quiet, and professional. You can't control if someone is louder than you'd like with occasional talking -- if you can afford an in-home masseuse, then you can control the noises (smile). I am more of a regular customer now that I budget for a monthly massage to treat myself. Like with most things, my mom referred me here years ago and she is still a long-time customer. I recommend the 60 or 90-minute foot massage (it's all over, from scalp to toes and of course you are always covered). Nothing where you bathing suit covers. Starts with feet in warm water while you are lying down on your back and then flip to your stomach. I have her focus on my right shoulder (extra pressure) and then medium pressure on my back, as my back is sensitive like that. Michelle is who I've had for quite a few times and does an awesome job. I do not get any of the add-ons like special oils or CBD, as that is my preference. Give them a try and treat yourself -- you deserve it! read more

This place was so great, the lady in the front was very nice and they were able to take me as a walk in. Amy was so nice, she focused on the area I mentioned. I added CDB. Hot stones at the end, definitely my favorite part. Highly suggest this place! read more

The lady at this place put her entire back into my massage. She gave so much effort and pressure. I personally don't like deep tissue massage and she was happy to accommodate. If I did like that then she would have happily complied. I went in with persistent neck pain and it was completely better! It was clean and calm in there too. Definitely recommend. The price was sooo affordable as well. The hot stones were the best part. read more

When I think of a massage and when I pay extra for an add on of essential oils aromatherapy, I expect this, hands not massage tools to do my massage. I got no relief from the massage tool she kept using for my foot massage. The tub of water that has plastic that they do not change out for each client started making my feet itch while I was soaking. She had to be reminded about the aromatherapy. I wish I would have been able to smell the oil while it was being applied. Lastly the oils that were applied were never rubbed off before I left and got all over my clothes. I will not be returning to this place. read more

So I went here several weeks back and I ended up getting injured. She was rough on me and I had asked for medium pressure. I think what turned me off about this place was the look of her face when I gave her 20% tip, I guess she had expected more. I didn't even get a thank you. The next day I literally woke up feeling like I got ran over because my lower back was in pain. I've had MANY massages in the past and this has never happened to me. read more

For the services, I would definitely try and give 5 stars. I go here and the one in Whittier and usually have a very good experience. I get the 90 minute combo for $70 and it is usually done very well. Three things I don't like about this business and they seem to be common issues that the owner flat out ignores... 1) they have a tipping chart! This is sad to happy faces based on tips ranging from $5-$20. I feel this is rude. You get what someone can afford or believes the service is worth. Stop tip shaming! 2) the noise level is absurd! People talking in their outside voice is horrible. We are trying to relax, please be quiet! And 3) they usually have it pretty warm in there and sometimes that's annoying. Maybe take the AC down to 76. read more

I want to recommend Judy as your massage therapist .. I mean I feel rejuvenated. She verbally communicates what type of pressure you like. She very pleasant and allowed me to feel safe and relaxed .... read more

Was not feeling well had a headache they took me in without an appointment. Had a full body massage very relaxing. Satisfied with my visit.

I love this place!! Best affordable quality service and massages. Been coming here for a few years now and every time I feel refreshed!

This massage place has such a nice, quiet environment--perfect for relaxing. The workers are polite, kind, and make you feel completely at ease. It's the ideal spot if you're looking to unwind and recharge. Highly recommend! read more

In Step Massage Downey - Massage Near Me - Downey, California

After a long day at work, I decided to stop at In Step Massage. The staff were friendly and welcoming. The prices were great. I wish there was a little bit of more privacy, but excellent overall. 5/5 read more

You definitely get what you pay for. The place was clean and the massages decently priced however even after telling the staff multiple times the pressure was too hard they didn't adjust. My shoulders are so sore because of the pressure of the massage and after putting oil on your back they wipe it off with a rough towel like they're scrubbing the floor or something which hurt too. They did use hot stones which was a plus. They should play some relaxing music or something because it is too quiet in there and you can hear all the breathing, coughing, sneezing, and talking. I most likely would not go back. read more

This is a nice clean massaging place. It's quiet when you enter, smells clean and like eucalyptus which I love it helps relax me. I got the hour full body massage with hot stones, soft massage ‍ it was amazing. My masseuse was gentle and she was quiet which I really appreciate because I've been to other places where the masseuses are having a conversation and it's not relaxing. The prices are good affordable. Overall I had a great experience it was my first time and I didn't read the yelp reviews prior to going so I'm very pleased. I do recommend going. Tip: take cash it's better plus tipping feels better if it's cash. Tip: They have a stamp card so if you are a regular customer you will benefit from the reward. Last Tip for business: give customers at 5 min. To undress I felt rushed and I kept hearing other customers rushed as well. Thank you for the great service. I'll be back soon. read more

In Step Massage Downey - They have it at front desk. - Massage Near Me - Downey, California

I was recommend this place by a friend who loves it, so I sent my mom here for her birthday and she confirmed it was amazing! I finally got to try it out for myself and I can 100% agree that you will get your moneys worth here! I was massaged by Tina and her technique is incredible! She made me feel so relaxed, and my body felt amazing once we were finished. I have gotten plenty of massages at other places and by far this is the best one I have ever had! Also, they offer a discount if you decide to pay with cash and you are also able to tip with card. I 100% would recommend this place to anyone and great thing that they offer is you are able to buy a certificate if you would like to gift someone a massage, which I will definitely be doing! read more

Massage was great! Did feel a little rushed towards the end of the massage. My friends and I went in for the 90min combination massage. They start you off with 30min feet in water and massage your feet and after walk you over to another room where you take off your clothes and they massage your whole body. It was a little weird that they started us in one place just as we are starting to relax they wake you and have you move rooms. That through us off. After our body massage we felt so rushed to leave. We were not the last ones there but definitely felt like they wanted us out. Normally after a massage they give you a cup of water and ask how it was and this time it was a quick. "Thank you bye!" The massage was amazing though. read more

I was attending a nearby festival with my husband last weekend and our feet were killing us so we decided to search for a massage place near our hotel. I called and was able to book fairly easily for a same day appointment. The prices were good but the massage itself didn't do much. We booked the combo massage (meaning 30 minutes reflexology and 30 minutes body massage). I normally have to tell the massage therapist to go lighter when I go to reflexology places but this place did it so lightly that I'm not sure if it actually worked or did any good. I still tipped 20 each because I know that's where the therapist make a living but based off the massage, I'm giving this place 3 stars. read more

It's always a hit or miss here. I've been a few times. Sometimes they are great sometimes I leave unhappy. It's always been walk in bases but I guess they are changing? The front person game me a card and said I could be taken in but needed to make an appointment next time. Kind of humble about that I get massages randomly and when I'm in the area not scheduled. read more

I have to say I've been going to this place for about year and a half. I've been satisfied with the level of service. But let me tell you, I don't know if it's new hires or if it's just the Gen z, but I've never felt so pressured to tip, especially when it's undeserved. I had a younger masseur, I think she came in from lunch but yeah she had a couple burps to offer. Throughout the massage I had to deal with the light poofs as well. The massage itself was mediocre but the foot massage portion was epic in all fairness. When I leave I decide to give $20. It was an hour and a half massage. I normally tip better but I'm thinking 27% for mediocre and a gassy massage is decent enough. This young lady looked at this $20 bill lke what the hell am I supposed to do with this and kept staring at it? She seems so mesmerized by this the way she keeps flipping it back and forth. I almost laughed. So yeah, be careful when you go I hope you all don't have the same experience all the way around. read more

Good spot and great pricing for a massage. Got one hour massage and left the place relaxed. Really helped release the stiff neck pain.

Staff is very professional and have consistent good service... prices are reasonable. After 10 services you get $20 off. read more

OMGosh, I missed a few months and came in to an entire new staff. Amy my supposed masseuse is not a masseuse at all. I paid for my usual, the $45 combo, she massaged my feet as if I was receiving a pedicure massage focusing on my legs with so much oil. Absolutely no acupressure on my feet like before and don't get me started on the pressure so light as if my granddaughter was tickling my feet. The back massage was no better even after I asked for more pressure....twice. Overall a poor experience. When asked at the end if I enjoyed my massage I said, No! I'm giving them one last chance tomorrow with a different person. Wish me luck. read more

As soon as I walk in the place is really nice and tidy. Excellent prices. The massage was ok it felt really good and I was really relaxed afterwards. But when I woke up the next day my back hurts so bad that I can't even touch it, I assumed that the masseuse went hard on that area due to stress knotting buildups but I don't think that was the case :/ anyways 3/5 stars due to cleanliness and pricing of the place and only have that small pain in my upper back that just got worse. read more

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Tina was great! First massage booked here! It was an amazing experience. She was very understanding and thorough.

I used to like this place, but now they force large tips on their customers. I understand that we're living in difficult times but damn. Is $10 not a decent tip anymore? read more

I go on yelp to review that places and all have been positive. I came in today for a massage. Just keep in mind they charge 5.00 for why card transaction. Upon, leaving she asked right away to leave a tip either card or cash. After the massage was complete i was good to tip. It's the way she approached me and went back and forth. After going back and forth, mind you she is making faces and talking another in a different language. She was very pushy and rude. She didn't even ask how the massage was. She said cash or card tip. I'm all about giving a tip for service. The way the manager handles her self in this situation. A tip is optional and not mandatory. So please keep that in mind. I will never be coming back to this place unfortunately, It was a rude encounter especially being a customer. When it does not feel right or you're not being welcomed. read more

Love this place! Wonderful prices and good masseuses. We have been going here for several years. Rooms are semi-private/divided by curtains, but it is very quiet inside the facility. They have a variety of choices for massage packages, but I always appreciate the 1 hour body massage with hot stones. Very relaxing. read more

Came in to get prices for me and my wife Receptionist was extremely rude and told me u can't see look on wall for price. I will never try this place. Avoid at all cost. read more

I came in for a prenatal massage yesterday and wasn't very satisfied. You are only separated by curtain and that's fine because it's still very private except that you can hear other customers who are unaware of their tone level. You can hear phone ringing, door opening and closing, etc. my body physically hurts from pregnancy and all I got was an oil rub down. The hot stones feel nice but there was 0 muscle work. I felt relaxed but didn't get what my body needed. The "head massage" consisted of her literally scratching my scalp with her nails for 5 mins. My lower back and hips weren't touched at all. Very mediocre. May try again and request more pressure, maybe that was my fault? Or will just stick to my chiropractor office read more

Came here last minute on a Friday night with my fiancé. Called around 7:30 and they were able to take us for a 90 minute massage at 8:15. We let them know it was for two and they pulled back the curtains that separate the rooms so we were together. I always ask for medium-hard and they mostly always deliver. I forgot to ask the name of my masseuse, but she was great and really worked on the knots near my shoulders! Will be back! read more

Great place. A lot oss if you take cash instead of paying with card. Also don't forget your tip because they wait for you like a hawk at the end. read more

In Step Massage Downey - Cash prices and don't forget your tip! Cuz they wait for you at the end. - Massage Near Me - Downey, California

I decided to take my Grandma here. We parked in the back and checked in with the receptionist. We didn't have an appointment however we were serviced right away. We got the 60 minutes massage for $45. You have to pay cash before your service and I've never had to pay before so I didn't like that. My grandma doesn't speak English so I was translating for her regarding problem areas and such. About a few minutes later the receptionist walks into the room we are being serviced in and asks what we wanted to focus on because there were guest waiting. Essentially hurrying us up even though the timer had already been started. That was her way of "politely" telling us to be quiet. However, they have a sign in the front stating to let your masseuse know of any pains amongst other things so I don't understand what the hostile comment and tone were for. At the the end of the massage I wanted to leave a tip so I asked for the receptionist to break my bill and she suggested I leave the whole bill and leave the two masseuses each half of the bill. I told her I would appreciate if she broke the bill. She suggested I look at the tipping suggestions demonstrated by happy/ sad faces with numerical values. The dollar amount I was leaving was not to their liking per the face indicated. I told her we both liked our massage but that we were not going to leave more than what my grandma could afford. At that point I genuinely didn't want to leave a tip because she was being very hostile and rude and laughed when I said that. I genuinely think they would have more repeat customers if they worked on finding a new receptionist. Will not be coming back! read more

This was the 2nd time I've ever gotten a massage. Was pretty traumatized from my first visit at another location because I left feeling more sore and in pain than I had originally came in for but people said it's because I had a lot of "knots" and stress that it was probably relieving it for me but it was so uncomfortable to do anything after my massage. Called in and made an appointment for same day. Parking is fairly easy which is accessible through the back. Mask is required regardless of your vaccine status. Upon entry, you can feel the ambiance as very calm and soothing. They have some light music and didn't feel noisy. You pay for your service upon arrival and they have different options on what kind of massage you like. I opted for 60 minutes of full body and feet with added eucalyptus oil. I waited roughly 5 minutes before they escorted me to the back. I thought I was going to have a private room being that I opted for full body but it was a large dark room with tons of beds and canopy to separate each party for privacy. There were open massage beds and covered individual beds. My masseuse was Melissa. She came by and brought me a bucket to soak my feet. She had me strip my leggings so it doesn't get wet and to perform an overall leg massage. Water is warm and I felt like my foot massage maybe lasted 15 minutes. Strangely she had me take off my shirt after my foot massage which I don't know why she didn't just tell me that from the beginning. She did lay a cloth over my face which did make it hard to breathe with a mask on so I had to lower my mask below my nose. I'm assuming its to calm your nerves and not make your experience awkward. My body massage was good. There were some areas I felt like she didn't focus on like the last location such as my neck or head. Her pressures were perfect and consistent as I have noticed sometimes they change up the pressure depending on the location of the massage but it was enough that I didn't have to tense up. I only had her lighten her pressure once when she got to my shoulder since they're a little more sensitive. Overall, it was super relaxing. Melissa was super friendly and thorough. You tip your masseuse after the massage and I didn't felt like the receptionist asked me to tip more or less. Most likely won't opt for the oil add on because I felt like it didn't make a difference. I didn't smell a eucalyptus smell at all even post massage. She did wipe my body down from the oils but I still would've thought there would be a hint of the smell during. I look forward to coming back here once a month or when I'm really stressed out. They also give you a discount for paying cash! read more

Called in 2 hours before , for a appointment for two (60 mins) place is nice and quiet , a little zen too , and my masseuse was so good she put me to sleep for a little while , I got the medium pressure so it felt relaxing but at the same time she took some knots out as well read more

I love this place! It's close to my place in Downey and it's very reasonably price. $75 for a 90-minute deep tissue massage that is quality, you can't beat that price especially since they do a great job! Whenever I call, they're always able to get me in. 10/10 recommend In Step Massage! read more

Omg Kathy saved my life today , I woke up with horrible back pain, my joints, my shoulder everything was hurting and feeling really sore. Decided to make an appointment tonight and wow oh wow worth every penny, she listened to all my request and delivered beautifully. I feel so good , thank you thank you read more

Great ambiance , this was my second time, seems sketchy when you enter considering it's in a Main Street . However , once you are in the massage room they make it a soothing peaceful place for you to relax . Can't wait to come back read more

Do not recommend. Lady giving me a massage did not hold back on the pressure and hardness she was giving me, even after I told her not to be so rough. I'm currently super sore and it's only been a few hours :( and that's not how you're suppose to feel after a massage. Really disappointing. Also they demand a tip.. When I was walking out lady at the front desk and the masseuse stopped me not to ask how my massage went but to ask for a tip even after I told her the masseuse was really rough on me & left me hurting. Her answer was "okay but you need to tip" not a good experience. read more

Came here for a couples massage and the massage was excellent. Relaxing atmosphere and soothing ambiance. Got the hot stones massage and it definitely eased the tension in my muscles. It was an hour long and the staff was excellent as well as professional. Would definitely return. read more

I decided to try this place out because I was experiencing sharp rib pain along my back. I called and made an appointment. I was about to get a same day appointment, which I was very grateful for since I was in so much pain. The place was very clean. The rooms are separated by curtains. There were pegs to hang your belongings on. The person taking care of me did a really good job at getting out all my knots and leaving me nice and tender. I plan on coming back if I experience any back pain or just to unwind. read more

My fiancé and I both got the 90 minute combo. Great prices compared to what we found in the area. Massages were great ambiance was mellow and we were taken well cared for. Will be coming back! read more