I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

Amazing and friendly service! Calked when I was about to toss my computer out the window. CCT not…read moreonly prevented me from doing that, but also quickly guided me to the solution. Highly recommend their services. They'll always be my first call for computer service.

It's not the store it's Best Buy in gene. Bought Swann security a few years ago. Having issues…read more best Buy do not repair. cant speak to Swann only email. Multiple emails What sell a product that you cannot service. They had no referal as to who can fix Do not buy Swann No customer service

Absolutely the worst customer service I have ever received. We called the online help number to get…read moreour phone fixed. They told us to schedule a time to visit Geek Squad in the store. We did that and went to the store at the appointment time. After being at the store for an hour the Geek Squad member told us that they can't help us with the Geek Squad Protection plan. From there they told us to go online and call a number. We then went back home and called the number. Only to have them try to set us up with an in-store Geek Squad appointment. We explained to them we already did that and the Geek Squad member told us to call the online number. Then the call center proceeded to hang up. We called back, asked for a manager, after more time on hold they hung up on us. So then we called the store, only to find out calling the store just sends you to the call center. Their answer for getting ahold of someone in the store???? Just keep calling the store until it doesn't send you to the call center. What a terrible way to treat your customer. First you waste our time in store, then you waste our time with a call center. There isn't even an option to allow me to just wait for the store team to not be busy. Completely unacceptable way to treat your customer. This holiday season I will be skipping best buy and I suggest you do to.

I brought them my computer to figure out why it wasn't turning after swapping some parts out, they…read moreeffortlessly took care of me and got me my computer back to me within time frame. They answered all my questions and was happy I had professionals that knew what they were doing. 5 out of 5

Excellent Customer Service With knowledgeable staff. Our computers were repaired in a timely manner…read moreand a fair price. I would highly recommend RVI Computers!!

Asks what i needed and willing to spend . Kyle my salesman…read morefound it in 10 min In and out of the north haven store in 30 min Thanks Kyle V

I am writing this review because I wrote to the company twice thinking they would at least respond…read morebut that never happened. To be fair, I have purchased several appliances from them without incident. I purchased a new dishwasher (with installation). Had no issue until recently. The dishwasher wasn't draining. I checked YouTube for suggestions. Removed the screws and pulled the dishwasher out. To my surprise the drain hose was spliced to the old one with a rusty pipe, not to the T drain as stated on their website. So all of the dirty water was literally going back into the dishwasher. As I said, wrote to them twice. Not even a canned response. Check any installation from this shady company. I need a new refrigerator but not a chance I would buy another appliance from them.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

Revived my old desktop that wouldnt even boot-up. Done same day (in AM, out PM), very reasonable…read moreprice (I thought for my problems) and friendly. Would definitely recommend.

Geek squad was supposed to deliver a TV that was scheduled for 2 weeks purchased at Best Buy. They…read morehad me wait all day Saturday and never showed. I even called direct to the person delivering as they had called me the night before to confirm the 4 hr window. He never showed. It wasn't until I called Best Buy that I found out TV was never coming. Do not trust the squad. I'll never do business with Best Buy or Geek Squad ever again, period!!​​

Had Geek squad technician Ryan come to our home and fix our WiFi issues and tweak our eero WiFi…read moreextenders. He was very knowledgeable and patient when I asked questions. He took the time to make sure all tvs were hooked up to the right WiFi as well as our printer. Conscientious worker. Very happy with this service. Highly recommend.

I have been back to Wallingford Computer again and again every few years as my laptops aged or got…read moredropped. You can't get better care or service, and I'm talking about skill, personal touch, and price -- the whole package. Here's my most recent experience: I have a MacBook with a dead screen. I called Ryan and Chris about it. Chris came out to my house, picked it up, took it to his space to check it out. He called me that night and let me know it needed a $700 part from Apple, more than the budget I'd suggested. I said thanks but let's forget it. Chris delivered it back to my house the next day and didn't charge me anything. How are you going to get more honest, transparent, caring service than that?

Our computer was repaired at a great price and in just over a week's time. I'm very happy with the…read moreservice provided.

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

I have used PCW computers services in the past, very knowledgeable of computers, and very helpful.read more