All the lingonberries in the world can't make up for their awful customer support. Even their herring doesn't stink as much. So much for hygge! Telephone support is non-existent for most services, including rescheduling delivery or cancelling an order. They literally play a recording and hang up on you. I've tried every menu option. You would think they would at least let people reschedule. Their web site does not help with a wide variety of questions and issues, and their order status page is simply not working. Order at your own risk and pray that nothing goes wrong. (Shipping delays are about a month long as I type this.) Even before the pandemic, IKEA's customer service was worse than that of most government bureaucracies. Now, it is so bad that they should probably stay closed and try to get their act together. It's going to take more than an Allen wrench to fix this mess. read more

I was missing so many important pieces nowhere to be found they were non existent. don't buy from here if it's far from you

We arrived at the front door of this location 20 minutes before closing time. We were turned away as a group of five people, including A man that drove for an hour to get here and pick something up. The employee in front of the elevators was rude and inconsiderate I've never been turned away from ANY store or restaurant 20 whole minutes before they close. I guess that's why this location has such a low rating already. read more

I don't know why this IKEA has such poor ratings, normally I wouldn't review an IKEA as they are all pretty similar and you know what you're getting yourself into when you come here. But I've actually had several really great experiences with the staff here who avail themselves to me when I've had questions or difficulty finding an item. read more

This review is for the annual crayfish party in August. I never knew that the Swedes celebrated the end of the summer with crayfish... IKEA presells tickets. My friend who lives in Brooklyn kindly biked over a week before the event to get us tickets. If you have a ticket, you get to jump the line. They sold out while people were still in line, so prebuy or go early. Crayfish was served cold and cooked with seasoning. They dumped it on a huge banquet style table and you could fill up your own plate. In addition, there were all other sorts of all you can eat goodness, including tiny sweet shrimp, Swedish meatballs with mashed potatoes and lingonberry sauce!, deviled eggs with tiny shrimp on 'em, cheese and crackers, lingonberry soda, etc. We killed a few mounts of crayfish. For dessert, there was chocolate torte cake, apple tart, and cookies. I took the bus from Borough Hall. There were a lot of people waiting for the bus, so when it came and had to stop afar, we ran to get on. On the way back, we did some shopping and missed the last shuttle. We ended up taking the MTA bus and connected to the F line to get back to Manhattan. All in all, a great experience. read more

So, typically I wouldn't have chosen to visit IKEA on a Saturday... in the middle of the afternoon....but a product I'd been waiting months for had just come into the store and was available. So we drove on over before they sold out. As to be expected, the parking lot was packed... and the store? Even worse. So. Many. People. We finally made it in and I was able to pick up from the "warehouse" the item I'd been waiting for (yay!). The website didn't lie- they did indeed have 20 pieces in stock. We then figured, since we were there we'd do a loop and see if we needed anything else. As we walked around we were a bit surprised to see that the shelves & bins were stocked and the place was relatively tidy, despite the crazy amount of people. We actually made it through the whole store in under an hour. The worst part was probably the wait for the cashier... fortunately IKEA had a couple credit/debit only lines and we were able to cash out quickly. Additional notes: - As with the Long Island location... I can never seem to find someone in the "Marketplace" to answer a question. This is totally annoying. - The food line was ridiculous. So much for a 50cent hotdog. - This location is a bit tough to get to unless you've gone before... make sure you're looking for the signs. read more

IKEA exemplifies "You get what you paid for." Product-wise, I don't mind it, because it served its purpose for me - cheap furniture for my college apartment. I did have it all delivered (it's worth it when you deliver a LOT) and assembled it by myself. One dresser, I was particularly tired and so, two out of 6 drawers are jammed. It's definitely worth its value and if you don't royally mess up building it, your furniture will survive. Service-wise, it's god awful. I had something delivered broken to me, and called to have it returned, and the manager told me I had 2 full days to notify them or else I had to return it myself. I had to come back another night (weeks later, as it took me weeks later to find someone with a car large enough) and wait several hours to get a new desk. If you're expecting good service, be ready to pay the price somewhere else. Location-wise, this one has got to be one of the worst one's I've experienced. It's tinier than other IKEAs; it's a lot more crowded (in general, and lines EVERYWHERE). I come here for their dishware and smaller items; I feel like those don't really matter whether they're $20 or $1. The best part was the free water taxi (from Pier 11, only on weekends! Weekdays, it's $5 roundtrip), when you get to see the New York skyline. read more

I wish I could give this condemned establishment 0 stars. I hate this place. It reeks of unintelligible life and stale cinnamon rolls. After IKEA sent me the wrong size shoe rail to accompany my pull out tray for the PAX wardrobe, I had to trek from my Upper East Side apartment to Brooklyn for the 2nd time in 24 hours. During my first visit, I was also assisted by an associate about a light fixture. She conveniently neglected to suggest a key component of said light fixture and gave me 3 of the same item for no good reason. Of course, I am no electrician and did not understand the consequences of her fatal mistake. Those being that I had to step into IKEA Brooklyn for the second time. Once more I had to face the grumpy and constantly agitated associates who have quite literally zero clue what they are doing. If you told them they worked at IKEA they may say ... "Oh really?? Sh*t, I thought this was McDonald's." I am writing this post as I wait for 15 other poor lost souls to return pieces of furniture that IKEA has misled us to purchase. I wish that I could write more, but I am truly at a loss for words. We as customers are essentially burning in hell, we are struggling, but at least we can be miserable together and chant: "F*ck the Swedish Meatballs!!!" over and over and over again. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

Ikea SUCKS. Okay? Let me explain: modern and well-designed products, and low prices too. But what a HORRENDOUS shopping experience. The good part: first you walk around the beautiful showroom upstairs where you can see 'live' bedrooms, living rooms, and offices. It really helps you figure out how things would look once you take them home. A+ so far. While viewing, you make yourself a shopping list, indicating Aisle and Bin numbers, because you're picking everything up downstairs. When done, you take a long (!) walk through a winding warehouse stocked with cups and bulbs and knickknacks..... (Why?) Then you get to the terrible pickup area (aka "marketplace"). Everything is so confusing, help is hard to find, you end up with the wrong item half the time. Not to mention, popular items are often out of stock. Then the terrible checkout lines. They're slow, they're clumsy, they're OFTEN cash-only or cc-only (So often that there are special hooks above every checkout counter for the purpose of hanging up those little signs (see pic!)! WTFF??) You always end up wasting hours at the store and you always leave with a headache. Just stand in line and look around on at everyone - note the exasperated look on everyone's face And almost nothing is available for online shopping!! They don't even often the option of paying for shipping - even if you need a little handle for a kitchen cabinet. No! come in and waste your day here, thank you. It's really unfair to have such a great product and such a terrible experience. I think it's not worth it after all. * And that "friendly" return policy..... Sure they take things back... But the lines at these friendly counters are so FUCKING HORRENDOUS!!!! My God! Unbearable! An every time they do a return, it's like it's their very first time. HOME DEPOT has a better return experience! * On a side note: I think the terrible experience has to do with the fact that they were forced to hire mostly locally, instead of hiring the best they could find. Get me? read more

IKEA - Nobody at the help desk on a busy Sunday morning - Kitchen & Bath Near Me - Brooklyn, New York

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Gosh, this place makes it so addicting to just want to buy and buy some more (decorating with these products' "instructions" is a different story). This store is very large and good to roam in. Dream rooms to visualize, sale items for your closet, to storage items for your dorms and everything in between. When hungry, there's a cafeteria and the food is pretty good. Cheap and tasty - worth the price. Eat at your own pace with decent music playing on the speakers. Not bad, pretty enjoyable. Many products available, but be wary, without your personal vehicle, have fun lugging your stuff on the bus. read more

I love going to ikea and get some cute stiff for cheap prices, sadly they food quality and overall cleaness of the restaurant is declined over time. But hopefully they going to bring their game back in the near future. Go for the meetballs always. And try the daim cake it is superb. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

This was the worst IKEA store I have ever set foot in the USA or in Europe. Someone should have told them that what works everywhere else won't work in NYC. We first went to eat. There were two lines -- each with about 20 mins wait time and one person serving the food per line. They were out of all the prepared sandwiches and dessert. This was exactly around noon on a Friday. You would think they'd prepare for lunch. I couldn't find nobody to help me on the floor with the item we were looking for. There wasn't a staff member to be found anywhere. Then came the checkout line. About half of the registers were open and the line was 30 minutes. Oh! And forget about asking anyone about any information about the ferry. Nobody knew what the timetable was. Customer service zero! Cleanliness zero! Just a big fat zero all around. read more

IKEA - No food at lunchtime. - Kitchen & Bath Near Me - Brooklyn, New York

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A new store, the entire thing is above the parking lot, and escalators take you to the next floor where the restaurant, checkout and marketplace exist; displays and sets and more are on the third floor. Like all the local IKEAs, a place to drop the kids, eat, and shop. Big and new, it's okay... but I would have to say getting here they have the free water taxi from Pier 11 in Manhattan - super convenient and easy to get here that way, that pushes it from one to two stars. Transporting large goods, not so much, you still need a Zipcar truck or get it delivered. Streets here at night -- not the best. I'd avoid going after dark if driving. read more

They always say if you go to IKEA, you can find yourself spending a whole day. Well there is truth to that, if you include the damn freaking long lines that you'll always find there!!! I came here on a Sunday with my dad. Mind you he is not a patience man. In fact, he is the type that comments and complains about everything under the sun and here are some of them which unfortunately I agree with: 1. Why sell plants if you're not gonna wather them and let them die 2. Where the hell is the bathroom when you need one 3. So are we just gonna stand here for 30 min at the register line just so you can buy two frying pans ($3/each) 4. This place is like a maze...how do I get out of here Personally, I don't mind IKEA as much as my dad. Here are some of the highlights that I actually liked: 1. Free parking, ferry and bus 2. Interesting products, even though their cheap and poorly made. 3. ONE OF THE BEST BITESIZE MEATBALLS EVER!!!!! ________________________________ Direct link to their restaurant, especially if you're looking for a deal: http://www.ikea.com/us/en/store/brooklyn/restaurant Btw, sometimes they also offer free unlimited coffee before 11:30am, so you might wanna check it out especially if you're an early bird (chirp,chirp)!!! read more

Wow, this place is huge and extremely busy! But it's pretty well organized, it's clean and you can get there by bus (just don't expect to bring a couch home on the bus!) I went to look but didn't buy anything, but they had some towels that didn't look too bad. read more

I can't help but think that the quaility has gone down miles. This furniture needs to be replaced every two or so years, or one house move... But today I still gave them $500 today! But those meatballs! 50% fat, 50% filler makes a wonderful tasting meatball! I know I'll be back. read more

Good Ikea store, it's big and displays are nice. For pick ups. Get what you like, write down the model number and pick it up at the warehouse downstairs. Even tho with 10+ registers open the line to cash out is about a 20 minute wait....... read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

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Nice looking and comfortable furniture for a decent price. Why 3 stars? Cause their customer service blows! It is pretty hard to find help around here and even when you do find a staff member, it doesn't even seem like they care to help you. It is probably best to NOT shop here on the weekends. It is a mad house during the weekends. It's like Ikea is Noah's Ark and everyone is trying to board the damn thing, so you can imagine what the checkout line is like. read more

** 3.5 stars ** Is it possible for someone not to have heard of Ikea by now? One of the largest furniture stores in the world, and notorious as THE source for furniture on the cheap, this is the first and only branch in NYC. The overall shopping experience is similar between stores, and this branch follows the mold. It is notable for being built on the Red Hook waterfront, with fantastic outdoor views as one walks through the store. Surrounding the store (and frequently ignored by shoppers who enter and depart directly from the parking garage) is Erie Basin Park, a modern, industrial park of concrete and maritime relics that was contractually required for Ikea to open here. It is eerily beautiful, seldom with more than a few people walking through. Ikea deserves its reputation as college dorm furniture, plentiful economical choices with simple, clean lines that can fit in anywhere. But much isn't durable, look their price, and/or lack style. Having bought their furniture periodically over the past decade or so, I think there are excellent choices to furnish a "grown-up" home, not out of desperation. If done right, only the hardcore will know there's an Ikea item in your decor. Ikea is a pleasure for home decorators to browse, with a path designed to wind through the entire store, starting with wonderful showrooms that spark inspiration (or a lifeline for those who lack imagination) to the marketplace for shopping smaller pieces and warehouse to pick up large items packaged flat for transport. It is easy to spend a few hours here. Bookended by their restaurant (notable for $0.99 breakfasts and Swedish meatballs) reminiscent of school cafeterias, and their cafe & grocery at the exit, there are sufficient sustenance options for recharging. Needless to say, weekends here are mobbed. Perhaps not as expected is that most of that mob are entire families. Ikea is kid-friendly, with a supervised play area that can be used for 45 minute intervals and plenty of great kids' furniture and toys. Go weekdays to avoid crowds, make a return (the returns line can be nightmarishly slow, get a number), or for staff assistance to design Akurum kitchens, Pax closets, or other customizable systems like Besta. Akurum and Pax designs must be finalized with staff in their respective sections, who will provide a parts invoice to be taken to check-out, paid for, and then assembled at Furniture Pick-up near the exit. I am a fan of their Akurum kitchen line, having built my current kitchen of 10 years using it; it continues to look and function quite well. Warrantied for 25-years, Ikea seems to think they will too. I just completed a second Akurum design and build for a new home, complete with the awesome damping system that debuted a year after my last kitchen. Unless you plan to physically abuse your cabinets, this line will stand the test of time. Made of their ubiquitous MDF, common in prefab kitchen cabinets since real wood tends to be prohibitively expensive, with an advantage of not being susceptible to warping from heat/moisture. For better or worse though, Ikea will retire their 19-year old Akurum line shortly for a new one that's already debuted in Europe. Other recommended items include solid wood (pine) lines such as Hemnes and IVAR, darker color finishes (as opposed to cheaper-looking wood-look or white), items that won't be handled much (avoid upholstered items, mattresses), mirrors (outstanding pricing compared to other vendors), kids items (whimsical, good designs and not meant for longevity), and glasses. Individual pieces in other lines can be very good. Their Pax line of closets are beautiful and extremely customizable, but expensive; I took the plunge this time around but can't comment on longevity. Ikea is a favorite with DIY-ers for pieces to modify. Faced with the daunting costs of custom building a wall-to-wall bookcase, my contractor suggested using the Besta line of cabinets, made for mixing and matching to design wall units. That worked so well, I designed a wall-to-wall window bench with them too. For the creative, their pieces are great canvasses for customizing and repainting. Staff quality is middling. In multiple trips since they opened, and eight trips in the past two months, I am hard-pressed to recall a single exceptional employee, although not all deserve the middling description. The work gets done, but with minimal eye contact or speed. Lower expectations and treat shopping here as a DIY project. Wait for semiannual to annual sales on big purchases (e.g., kitchen, Pax, Besta) or get a price adjustment because you had the foresight to join the free Family program beforehand (which has other real benefits). Ikea is a great resource for home furnishing and decorating, if items are selected judiciously. It is also a fun shopping experience, if interior design is an interest. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

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Great place to buy affordable DIY furniture, but the wait time for large orders is ridiculous. There seems to be no logical pattern for how they fulfill each order. My guess is you have a greater chance of getting your purchases if they are few and on the small side. The larger your order, and the more you happen to spend there, the longer you will havta wait. Have stuff to buy, but tired as hell? No worries! Come here, shop, place your order, and take a nap on one of their not-so-comfy, waiting area sofas. You'll feel so refreshed when you wake up, and you'll likely only need to wait another 30 minutes! read more

IKEA - When you havta return something at IKEA, you wait, and wait, and wait... - Kitchen & Bath Near Me - Brooklyn, New York

Show rooms are newly renovated. Still long lines at check out, as expected. Cafeteria remains the same, menu same low pricing. I still come here for the meatballs with mash potates and lingonberry sauce and lingonberry drink! I have tried their chicken, it is pretty dry.....cough cough* Their breakfast is also cheap $1.99 for home fries, eggs, bacon or sausage, and i always add the fench toast sticks. Free cup of tea or coffee your choice if u have the ikea family card. read more

IKEA - This a bunk bed that i was not sure about getting or not, bleh - Kitchen & Bath Near Me - Brooklyn, New York

IKEA opens at 11:00am. The other day I got there at 11:30 and it was almost too late. The line was already long, the place was crowded, and I could feel my blood pressure rising. Seriously, IKEA? This is NYC! The store should be open at 6:00am. I'd shop there a lot more. read more

This is the worst furniture buying experience I have EVER HAD. Do NOT go here if you plan on making a return. And good luck to your sanity if IKEA has made a mistake with your purchase. I am now seeking vengeance by putting this nightmare of a tale out into the world. It all started so simply. I purchased a dresser in store. Easy enough, right? I loaded box 1 and box 2 onto my cart, with the help of an employee, and then I checked out and brought both boxes all the way home. I assembled box 1 - the main part of the dresser. It was now time to put assemble box 2 with the drawers. WELL, it turns out box 2 was for a completely different MALM piece. The store loaded this box in the wrong place and neither one of the employees (in the back or at checkout) caught this mistake when I was purchasing. So, I had to go all the way back to the store with the wrong box. At first, the employee at returns was telling me there was nothing she could do, and I would have to bring back the other box for a full refund. So, I asked if I could get the correct second box so I could at least have a full dresser. Then, I was told they did not have this dresser in stock. I was beside myself at this point. It wasn't until the manager stepped in that she told me they could ship me the right second box the next week. Well, it has been three weeks, and I STILL have not gotten the correct box shipped to me. I was told I would get an email shipping confirmation when it was shipped out...I haven't gotten a single email from them. Now, you are probably asking, why don't I just call them to see when they are shipping it? I have tried to get through multiple times via phone, but this is a nearly impossible task unless you have 5 hours to kill and wait by the phone. It looks like my only options now are to either 1) disassemble the built dresser and go ALL THE WAY back to IKEA for a THIRD TIME to return the piece 2) go ALL THE WAY back to IKEA for a THIRD TIME to see when (if ever) they will ship out the correct second box 3) throw the assembled dresser into the East River and slander the IKEA Brooklyn name until my last breath. At this point, Option 3 will be the easiest. read more

Great place for furniture and Swedish meatballs... LOL Great candy selection from overseas. I bought new furniture here and it still is brand new since 2 yrs ago. I think this is the neatest Ikea I ever been to. read more

IKEA Brooklyn on beard street. Worst IKEA ever and I've been to many locations. I can't catch a break. Online orders are easy enough to place but when they don't fulfill your order when they're supposed to, then what's the point? Why give people the option of a time slot if you don't follow through? And then having to wait forever to pick up if they actually pick up the order and fulfill it. What a disappointment. They no doubt have the laziest employees of any IKEA store. I've had to cancel online orders before because when I check the status it's always the same story, working on it. But the status never changes. And coming into the store is a joke. What is everyone buying with these crazy long ass lines? All I ever see are empty shelves. Items that are marked in stock on the website are not there when you come to purchase. This store needs an upgrade. Don't get me wrong, I freaking love IKEA. My house may as well be an IKEA showroom but damn...I'm so sick of never finding anything here. When it first opened it was fantastic, now it's SHIT!!!! Oh and they conveniently have no store phone number available to call. It's always an 888 number and that's customer service but not for any particular location. And pull up a chair and have a snack cause you're going to wait forever to speak to a live person. Stay away, I'd rather go far away then to have to come visit this location. And the workers always have damn attitude. Who wants to shop at a place like that? If I could, I'd give this location no stars. read more

Dear Ikea, First, I would like to thank you! Because of you, I am a Guinness World Record holder! Who knew spending 12 hours on hold was possible but good golly I did it. Three delivery rescheduling, no furniture, and no answers or explanations. If you are going to screw me like this, buy me some Swedish meatballs first. I wish I could ask for a refund for an order or a comp for the amount of time I taken off work waiting for a delivery but apparently it is IMPOSSIBLE to get through to someone at Ikea or XPO deliveries. One final note, if you are going to keep me on hold for so long maybe try updating the music from Beethoven's 9th Symphony to Bob Marley's Don't Worry About a Thing to help keep my blood pressure at a reasonable level. I will leave you with one final note, "du suger dig". For those curious, put that into English to Swedish google translator. read more

Hire more customer service reps. Have been on hold for 1h 10m already wtf! Also work on your logistics and think twice about who you choose as your partners! XPO Logistics suck! read more

Hubs and I bought a sleeper sofa at Ikea for our guest room. It was to be delivered to us for $29. What a bargain, we thought. The person in the couch department did our paperwork, we told him the couch was going in the basement, no problem, the delivery service will bring it there for you. The couch would be in two big boxes, and there is no way tiny me would be able to bring them downstairs alone. Fabulous. On the day of the delivery, the men delivering the boxes refused to bring the boxes downstairs, citing that the "paperwork" did not indicate they were obligated to do so. It was going to apartment #1, and here it is. Two enormous boxes, weighing 100 kg, in total. That is 220 pounds, for us non-metric people. I jumped in. "If I give each of you twenty dollars, will you do it"? Without skipping a beat, the answer was yes. We were extorted out of $40. Just to be clear, we were told the delivery people would do this for us. $40 is much cheaper than back surgery. But still. We were extorted out of $40 by the Ikea home delivery contractor. If you use this service, be sure to make the person doing the paperwork in the store specify where your product needs to go. Otherwise, you are on your own. read more

You should know, I'm a huge IKEA fan, so while I'd generally give my visit today a 2.5, it's IKEA AND we're in the midst of a pandemic, so I cut them some slack. Before I left home, I printed out a list of my shopping list and where to find them in the store. I find this very helpful as the store is HUGE and it's easy to forget all the things you came in for. Especially during a pandemic, when I really don't want to linger as I would under normal circumstances. They have hand sanitizer everywhere for use. There was no line to come in, but it seemed rather crowded inside. A lot of items seemed to be out of stock, even items that were listed as "stocked" on their website for IKEA Brooklyn. Areas looked picked over. The staff seem tired and not their usual upbeat selves. The pandemic makes it harder for everyone, especially those working with the public face to face, so let's be kinder when communicating with them. The restaurant closed at 7 p.m. and the store closed at 9 p.m. I did grab some meatballs in the market- discounted with the Family card. If you plan to be a regular, I recommend you join. They also email discount coupons and offers to members. I'm writing this as I sit at my IKEA corner desk right now, purchased four years ago and still going strong. If you know what to look for, you will find that IKEA products can last a long time. And if you want something ultra cheap that doesn't need to last very long, you can find that here too! read more

Where to start. I went to Ikea store on 03/09/ 18 in Brooklyn to purchase a friheten sofa bed which cost 599$ + Taxes + delivery Fees (27$) so more than 650 $. I was told the early delivery i could get will be 9 days after the purchase. 1. Its not a Problem lets go ahead. I paid. The 03/18/18 i received the delivery but Guess what. Instead of receiving 3 Pieces of my couch. They just delivered me 1 piece. And the delivery guy told me the rest of the pieces will be at my appartment by the end of the day. The rest of the pieces never came. Now the real issues started. After waiting for 3 days i started calling them to get my issue resolved. I used to be on hold for minimum 1hour before you talk to someone and then another hold of minimum 30 min before the transfer you again to a specialist to resolve your case. I used to do that more than 5 times. Finally pissed off. I realised the didnt have the complete pieces of the couch and i ask them to come to pick it up and refund me. The customer representative told me it will take 3 to 5 business days after picking up to get refunded if its what i want. That was in the beginning of april for a purchased i made in march. I was tired. I said yes. The pick up scheduled the delivery guy came on 04/06/ 18 to pick up and now 7 days later i didnt have my refund. I called them earlier same process i have been on the line for more than an 1hour . My next step will be simple. Court . And i will never and ever put my feet in any of their store. read more

IKEA - Attached some proofs of my bad experience with iKea - Kitchen & Bath Near Me - Brooklyn, New York

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The worst. They don't have a lot of people workin and then I ordered stuff half of it came and the rest was forgotten and never delivered. I had to go back up there for the third time to ask about my product and waste time out of my day and wait in that long line just to talk to some one. So annoying! They sent me the wrong desk. This place needs better staffing read more

I have a love-hate relationship with IKEA. It's really a combination of two stores: a furniture store on the upper level and the Daiso/Bed Bath & Beyond of Sweden. As I haven't purchased any more furniture since my first visit, my rating for that remains the same: 2 stars. You can read my previous review. On the other hand, I have never been to any other home furnishing store which offers such amazing value for money. I'll just list off a few of my favorites. In the kitchen section, there's a lot of dinnerware and containers, which for the most part are made of ceramic or glass, not plastic, and sold for rates which are competitive with or cheaper than Daiso/Chinatown. Plates/bowls for under $1, mini spice containers for under $3 per 4-pack, glass lock containers (with mix-and-match lids and bottoms at varying prices) ... what more could you want? I am a battery geek, and one little-known fact is that IKEA sells Eneloops under its own brand (which they call LADDA) in the lighting department. (If you're not familiar, basically Eneloop is the best brand of rechargeable NiMH battery available.) There is literally just one NiMH battery factory in Japan called FDK, so lots of brands including Eneloop, (some) AmazonBasics, Fujitsu, etc. are really the same thing with a different wrapper. Eneloop has three tiers: Eneloop, Eneloop Pro, and Eneloop Lite. Eneloop is the general-purpose tier rated for 2000 mAh and 2000 charge cycles, which unfortunately IKEA does not carry. Eneloop Pro is the higher-capacity tier rated for 2450 mAh and 500 charge cycles, while Eneloop Lite is the lower-capacity tier rated for 1000 mAh and 3000 charge cycles. You can get a 4-pack of the white LADDA 2450 for $7 (equivalent to the $18 Eneloop Pro) or tan LADDA 1000 for $4 (equivalent to the Eneloop Lite, not widely available in the US). Eneloop Lite has a very specific use case (cordless phones) and sucks for most other applications, so you should definitely get the LADDA 2450, not the 1000. (These figures are for AA batteries, but AAAs are similar.) They also have a food section with Swedish products such as frozen meatballs, lingonberry/elderflower juice, gingerbread cookies, chocolate, etc. Some are inexpensive but still high-quality versions of things you can find elsewhere (the chocolate bars are all $1-2 but I would put them closer to the Lindt/Ghirardelli tier rather than the Hershey tier). Others are expensive delicacies (mostly seafood) that are hard to find. Finally, if you are in the market for a shopping trolley, come emptyhanded and leave with a KNALLA wheeled bag for $20. I give their home goods section 5 stars, for an overall rating of: 3.5 stars read more

Terrible return policy. I bought some plants and was not told nor was there a sign posting the return policy on plants - which is required by the State. I came the same day I purchased to return. I tried to speak to the manager and they rudely interrupted me and wouldn't even listen. The plants I purchased were not the correct ones that my daughter wanted and now I'm stuck with them. The least they could do is give me a store credit. They should also make it a habit of having their cashiers tell customers of their return policy on plants since it's not posted. read more

THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED!!! I ordered a sectional sofa online, but it was available for pick up only. During a pandemic! Anyway, I had to go in person to move it physically from the selling floor to the Task Rabbit/Lugg delivery area downstairs so it could be delivered! Make sense? NO! That was bad enough, but one of the pieces was wrong! Even worse they say I'm responsible for bringing it back on my own dime! This is after we spent a couple thousand dollars there! Zero help or respect! They lost a customer for life! Screw this place! read more

Waited for more than 40 minutes for the MTA bus or IKEA shuttle at the subway station. Got on the MTA bus. Never saw the shuttle. Not easy to get to if you live in NYC and do not have a car. Returning a defective product, my number is 145 and they're at 85 now. Asked around and many people have waited for more than 2 hours without being seen. It appears that they process returns at the rate of less than 20 numbers per hour. At this rate I'll be waiting for more than 3.5 hours to return a defective lamp. Then there's the defective lamp. It stopped working within just 3 months of my buying it. Please do better. Thanks. read more

Tristan from lightning section was extremely helpful! I wish all the customer service reps were as professional and friendly:)) read more

Ikea is a pretty cool store if you need to buy lots of stuff for your new apt/home....but I get anxious just thinking about shopping here... The first time I went, it was cool to look around the store, seeing all the different items that you could wasn't for your apt, if you had space for it.... but then after walking around for what it seemed like eternity, I wondered, "how the hell do I get out of here?!?!" Eventually I got out but that triggered something in me, the thought about being trapped in Ikea...to some folks, that'll be a dream... to me, it's a nightmare... They need bigger and more signs of how to get to the check out section... read more

One place that I crave to go to for lunch is IKEA! I love their Swedish meat balls! The great thing about this is that, you can also buy the frozen ones and eat it for lunch if you can't make it out to eat it in IKEA. It's delicious, I got their at least once a month to eat them. They use to just serve it with corn, mash potato gravy and dragon jam but now they serve it with string beans and vegetables. I wish it can go back to the classic because it was such a good combination. I also love their baked salmon, it's cooked just right and the gravy on top was delicious! read more

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I love Ikea, and the Scandinavian food. The first time i came here, i only came to browse and i ended up getting lost looking for an exit, Hehe! Now that i live in Brooklyn i am a regular. The first stop is the food. Can you believe breakfast for $1? Yes bacon, eggs, etc for $1, and free coffee every time if you have the member card. The meatballs and ribs are so delish! I love the furniture too, i own a lot of it and i can say that its pretty good if you take care of it and inexpensive too. My favorite part is the last floor where they have all the small things like dishes,pillows, mirrors, etc. They have so many beautiful modern things for your home at such a low price. Even my bf enjoys coming here. I have to say sometimes checkout is long and there are some rude cashiers, but overall its a great find. read more

IKEA - Samon - Kitchen & Bath Near Me - Brooklyn, New York

It was a terrible experience. The delivery delayed for 6 hours. I ordered a sofa and all the screws and legs are missing. The customer service representative told me to pick up the missing parts at the store. But the staff over there said they don't have them. They said that it's going to take another 5 to 10 days to ship it to my place. And It's been 6 days and I doubt it will arrive on time based on my experience buying stuff from Ikea. All I want is a sofa. Why is Ikea making it so difficult? read more