My absolute favorite furniture store where I get all my furniture from. The prices are affordable and they have almost everything you would need in your home. As I recently moved, I had to buy a few things from IKEA. Their Brooklyn location covers almost all grounds of home furniture to decor items. The furniture is packed well and easy to build yourself with the instructions. Their show rooms are neatly displayed so you can have a visual of what you want in your home. They also have a huge parking lot and food court so definitely check out their Swedish meatballs as that's their specialty. They also have a baby sitting area so you can shop at peace while your child can be babysat with other kids for the time being for FREE! read more

So Ive been so used to traveling to Jersey on the free shuttle (when they had one) so when I discovered they were going to open one up in Brooklyn I was pretty skeptical because I assumed nothing would quite compare to the one in Jersey which was gigantic. I found out that they offer a free shuttle bus from the train station which I thought was super convenient until I found myself waiting more than an hour for it. There's no signs indicating that there's even a shuttle around. I saw other people asking each other where they could find the shuttle. Once the shuttle arrives it's a small access a car looking vehicle they fits about 20 people comfortably inside. Took us to our destination in about 10 min (not bad) and dropped us off right in front of the store. The store itself is massive. I assumed that because it was in Brooklyn that it would be smaller; I was mistaken! The prices are decent. The cafeteria is always packed but the food is tasty and pretty inexpensive. There a few other buses that stop directly in front of the store (not free) ; you just have to pay the standard fare of $2.75. If I would have known that earlier I would've definitely opted for that and used my free transfer to get on the bus and not have waited the hour. Now I know for next time. All in all the experience was the same. You can literally spend hours here without knowing it. The o my thing I didn't like is that if you use the shuttle and have things you purchased there's nowhere to actually put it. You can only bring aboard things you can carry in a bag. Anything big you would need to make the proper arrangements. I'm not talking beds or dresser draws but anything that is bulky would be hard to manage on a packed shuttle. Coming home the shuttle was in front of the store so I didn't need to wait. Supposedly the shuttle starts running at 11am in front on Jay Street- Borough Hall and runs every 10-15 min however it was not the first time I waited more than 30 min (before I knew about the other buses that ran that way) Honestly I love Ikea and all the things it has to offer. I go there almost every weekend and enjoy it every time. read more

I actually love Ikea and never had an issue with them until I had to return something. We bought a media stand that turned out to be broken in the box. We obviously had no way of knowing that when we bought it since it was sealed up. When we got it home it was a big disappointment since we were all revved up to put it together. When we checked their return policy, we saw that they don't do pickups even if it's their fault. So basically, they wanted us to schlep back out to Brooklyn to bring it back. If it was a cheap item I'd have tossed it in the trash. But it was a piece of furniture, so I had to go back. We had to drop another $40 on a ZipCar to get out there, and then, compounding the ultimate in pains in the asses, we had to stand on the horribly understaffed return line for over an hour. I will probably go back to Ikea, because I love cheap Swedish crap as much as the next guy. But I'll probably be a bit more selective with my purchases, not wanting to lug back massive pieces of furniture if something is damaged in box. read more

Like Yogi Berra said, nobody goes there anymore, it's too crowded. I like IKEA for their disposable furniture, but it's such a huge endeavor to get there and back from Manhattan. Good thing they serve food and sell it cheap so you can get enough energy to go through the whole maze of a store, but they suck because the cafe and food either runs out of food or shuts down early. So don't plan on getting a hot dog at 8:30 pm. read more

Ladies and gentlemen, I present the Ikea conundrum: Do I brave the hellish long lines and labyrinth-like layout to get that cheap yet stylish lamp, a fake tree, mirror and sofa for less than a month's rent or do I stay home and sip hot tea while sitting on the cardboard boxes leftover from my recent move? While this might be a bit over the top, I often find myself examining the cost/benefit of a trip to the balls-to-the-wall crazy instruction booklet drawings capitol of the world (or at least their Brooklyn outpost). Owning a car certainly helps; there's plenty of parking and you can wheel your pallet of particle board straight to your car. But sometimes all of the Swedish Meatballs (now available in chicken and veggie options) and Lingonberry Jam in the world is not enough to get your butt on any form of transportation and into the ready-to-assemble furniture mecca. Yay Ikea! Some of the cheapest, non-off-the-street furniture around Boo Ikea! The most noticeably cheap furniture, easily recognized as coming from Ikea Yay Ikea! Delicious and super cheap food court Boo Ikea! Mystery meat-meat balls and long lines at the cafeteria Yay Ikea! Clean, well lit, well organized store layout Boo Ikea! Too much store, too much store!!! Yay Ikea! Simple product lines and color choices Boo Ikea! Confusing product names that require sounds your throat doesn't normally make Yay Ikea! Great little chachkies for around the house Boo Ikea! More little chachkies to clutter your house Yay Ikea! Comfy beds at great prices Boo Ikea! Non-standard mattress/frame sizes (silly Sweden!) Yay Ikea! Great exercise walking the multi-acre store Boo Ikea! Get ready for foot cramps and blisters Yay Ikea! This worked for me in college so why ditch a good thing? Boo Ikea! This was great in college but I'm an adult now. Yay Ikea! I can save so much money while furnishing an entire apartment! Boo Ikea! I like being broke after spending tons of money on furniture! Yay Ikea! Can drop the kids at the play place Boo Ikea! I love my kids and never want to be apart. Ever! Yay Ikea! Assembling furniture is a fun, relationship building activity Boo Ikea! Ikea furniture is why I'm twice divorced! You can go back and forth in your head like this for hours but at least once or twice a year you will find yourself pushing a cart (with wacky wheels that, both front and back, roll every which way) through isles of vaguely numbered cardboard boxes and waiting on line for over an hour. It is only inevitable that the wave of pro Ikea thoughts will splash over the side of your sailboat of home decor and lead you to the promised land. Don't fight it. It will only hurt that much more. read more

There's a special place in hell for the person who manages this ikea. Spent 45 minutes waiting for a tiny piece of furniture to get "picked" from the furniture pick up, because for whatever reason my simple shelf unit was not in the self serve area. I get that you have 1000s of employees working at any one time, but be sure that they are actually doing something because if they were, then you'd probably only need about half as many working. Also, I needed a power tool to make my furniture, make no mistake, you need real tools to put together this furniture and they don't tell you that before leaving the store. read more

Hmmm... where should I begin. I am not the most handy individual in the world, so maybe my opinion is a little bias, but I am not the biggest advocate of this place for the following reasons: 1. The lines are very long, I have come here twice directly from work and the last thing I want to do is wait 45 minutes on a line to purchase a damn coffee table. 2. The "savings" come at the expense of having to do all the damn labor yourself. They offer a paid service which does it for you, but it is surely not worth the rate Ikea charges. 3. Lastly, and more importantly, the products they sell are not of the bestt quality. I have purchased a few items from here and they all are either broken or I have discarded them. My coffee table leg broke, it was not very sturdy and the bed frame I have is on it's way to the garbage can as well. They have other items you can purchase for around the house, but I have learned my lesson in regards to the furniture. Buyer and Time Sensitive People Beware! read more

I have a confession to make. I'm 25 years old and last week was the first time I've ever set foot into an IKEA store. I know, what?! Now after my first IKEA experience, all I can say is I can't believe I've been missing out all these years! I wanted to buy everything! The store is very well-organized, the displays are beautiful, and the selection is overwhelming. I must say that it's incredibly ingenious of IKEA to have a cafeteria in their stores. Not only does it serve to advertise a lot of their products but it also encourages you to stay at the store for hours and hours. Apparently the Swedish meatballs is the thing to get, but I'll have to try it next time. Since I was there on a Thursday, their special was the herb roasted chicken with mashed potatoes. http://www.yelp.com/biz_photos/bB8S7ifeb7ZJsUbE4XuBrA?select=UVpfpMYGpqT8iufOrkyJvg It was surprisingly good, and just $1.99! I also tried the gravad lax http://www.yelp.com/biz_photos/bB8S7ifeb7ZJsUbE4XuBrA?select=xrye7k2OWrn79v600eWdiQ and mac & cheese, both good. There are even designated days where you can eat for free with a $100+ purchase from IKEA - not a difficult feat to accomplish. http://www.yelp.com/biz_photos/bB8S7ifeb7ZJsUbE4XuBrA?select=Veicqec1TVsyiOvfqijLRQ Unfortunately, I went to the store for a bookshelf and a dining table and I went home with everything but. The wide, flat packaging of their furniture makes it impossible to transport on your own even if you have a car, so you inevitably have to pay the shipping fees. If you buy the furniture in stores, shipping to Queens and Brooklyn is a $69 flat fee and shipping to Manhattan is a $79 flat fee. They ship either the day of or the day after you purchase the items, and any day beyond that there's an additional $10/day holding fee. If you purchase online, they ship by weight so I suggest you check out which way is cheaper before purchasing. So far I love everything I bought, but only time will tell how long my new purchases last. read more

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The restaurant would be a four star for such great quality and delicious food at a low price. I ordered the smoked salmon with a side a mashed potatoes, a naked juice and the pink dessert. My meal was yummy. The pink dessert was unique in a way that it was raspberry and vanilla flavored fluffiness with cream and cake. My mom had the chicken tenders which came with fries and my father had the salmon which came with a veggies. Their chocolate cake was alright and a bit too sweet. Become an ikea member and you get a free coffee with your meal as well as free dinner if you spend over $100. However the store itself would be a three because it was so chaotic in there. Especially it being my first time visiting ikea, I didn't know how things go or my way around the store. There are so many kids running around. And so many pushy adults as well. If only the store was less crowded it would get my full five stars By the way the view from their windows was absolutely gorgeous around sunset time. read more

IKEA - Smoked salmon. Mashed potatoes. Chicken tenders. Salmon. Chocolate cake. Pink dessert. And free coffee - Kitchen & Bath Near Me - Brooklyn, New York

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Dealing with this Ikea has been a complete nightmare. I ordered something from their click and collect option on 01/21/2019. When it was time for me to go get it the traffic so bad I didn't think it was worth it for me to drive 3x as long to get somewhere just to save a few dollars. If you don't pick up your click and collect order within 24 hours you are supposed to be refunded. That was 3 weeks ago. First, you can't just call the store. You have to call the corporate number and then you have to get transferred to the store where NO ONE ever picks up. I kid you not, I have called them in total over 30 times just because their automated system literally says "We are extremely busy right now and cannot take your call. Good bye" WHAT?!?! How is that customer service!?!??!? Appalled. Finally, I get someone on the phone the first time. This was on Thursday,01/24. I was told someone from the Brooklyn store would reach out to me within 24 hours. On Saturday 01/26, 48 hours later, I finally received a voicemail from a Veronica that the refund was issued and taken care of. I called again on 01/31, 02/01, 02/03 and again 02/06. Finally by 02/06 the woman I spoke to was extremely nice and helpful (from the customer service number NOT BROOKLYN) she told me she would have the store call back and take care of everything and she called me back herself to tell me everything was taken care of. That was now 5 days ago. I called my bank and they have no indication that anything from IKEA was refunded to me. So I call back. I eventually get transferred to the brooklyn store and WOW the customer service that I received was disgusting. I worked in retail and if I ever kept saying to a customer "let me finish. let me finish" I would have been fired. While I might not have been calm (after 3 weeks of not getting a refund and calling all these times (pics included of every call) wouldn't you be frustrated?) I was not yelling or cursing. I was just, not calm. I told the girl Naima(sp) what happened and how I spoke with someone who said I was refunded already (referring to my 2/6 call to customer service) and I mentioned that I also received a voicemail on 01/26 and this girl rudely goes "well which is it? you said you spoke with someone now it's a voicemail" *eye blink* at this point she just kept saying "let me finish" and "it takes 7 business days" People, it's 2019. When you get a refund on something, does it REALLY take 7 business days anymore? On top of that, I absolutely have been waiting 3 WEEKS. Just because the last time I was told it was refunded to me was 02/06, I have still been waiting almost a month for MY OWN MONEY. When I asked Naima(sp) her name, she rudely kept deflecting until I said "why can't you tell me your name?" and she said "I told it to you at the beginning of the call" I get it, if I was this rude to a customer I wouldn't want to give my name either. I was then transferred to a manager who said she needed 5-10 minutes to "go over the notes" and she'd call me back. After the manager called me back she said they still hadn't authorized my refund and she'd be doing it now. Insane!!! read more

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WARNING AGAINST IKEA HOME DELIVERY: DON'T DO IT Let me tell you the hell I went through to NOT GET MY FURNITURE. I ordered 8 furniture items through Ikea home delivery Oct 27th from this Brooklyn location that was scheduled to arrive a few days later. - FIRST DELIVERY: Those few days pass and our delivery date comes up but the driver never showed up. They called and apparently there was some sort of accident--completely understandable, valid, and hopefully the driver was okay. - SECOND DELIVERY: We scheduled to get our things redelivered for Nov 2nd. Ikea delivery is supposed to call the day before a delivery to confirm a time window, but nothing. As we were still naive at the time, we didn't think much of it. I took time off of work to receive the furniture, luckily, the delivery people did arrive. HOWEVER, they arrived with ONLY ONE ITEM (the couch) and failed to deliver EVERYTHING ELSE. - THIRD DELIVERY: I callED IKEA to ask about what happened...the customer service people...really have no answers. All they do is once again open a case number and reschedule the delivery for over the weekend on Nov 7th. So I waited for the weekend and then...NOTHING. NO CALL, NO DELIVERY. They just didn't do it. - FOURTH DELIVERY: I am livid at this point, so when I called AGAIN, I was very clear and thorough about all the exact details, making sure delivery was done right this time. I also asked them for a refund for the $60 Ikea delivery fee--which thankfully they granted during the call. The earliest they could schedule the delivery was November 18th...which was super annoying. But I waited...and on the 18th the furniture actually came....EXCEPT THEY WERE STILL MISSING ONE FURNITURE ITEM (a table). -FIFTH DELIVERY: I called right away to ask what happened...and apparently the item was out of stock...and they just didn't bother to tell us. Essentially just tried to pretend like all our stuff was there. So FOR THE. FIFTH. TIME........we ordered another delivery for the last piece of furniture. They had to ship it through Fedex since it was out of stock of the Brooklyn location. Today Nov 27th was supposed to be the day it finally came.....IT NEVER DID. I just called and apparently they just didn't put the order through correctly....some payment issue on their end...and now table is just COMPLETELY OUT OF STOCK. AND ALL THEY COULD DO WAS ISSUE US A REFUND. EXCEPT THEY COULDN'T EVEN GIVE US A REFUND ON THE SPOT. Apparently you have to wait 48-72 hours for Ikea to get you a full refund???? AND they never gave us back the refund for the delivery fee.....just.....unbelievable. And now I'm left with 2 half-built chairs that were supposed to go with the table. The most incompetent company and process I have ever experienced. Stay away. Ikea customer service can't help you. Ikea representatives really need to look into this...something seriously wrong going on here. The shipping company they use (XPO Logistics)...something crazy going on there...I don't think know how to ship anything. AVOID HOME DELIVERY FROM HERE....or just any sort of ikea related delivery.........unless you want to become very friendly with ikea customer support service, it will cause you nothing but pain. read more

I would give them ZERO if I could. I passed by during Black Friday and still am trying to figure out what the hell was on sale on this, the most venerable of all American shopping dates which is only losing more and more prestige as each year goes by. The lovely lamp I wanted to buy which was 14.99 for Friends and Family (I didn't feel kinship either way) was not lowered and I had to pay 19.99. Why did I not go to Old Navy where everything was 50% off? Hmmmm even the Home Depot gave me some incentives to go and great once in a year prices. To add insult to injury, I saw no cashier at the food section and the regular check out points were ridiculously busy while the rest of the store was empty. On a Black Friday. Enough said. read more

Still an overall terrible experience, though you'll love what your apartment looks like after enduring the hell that is Ikea Red Hook. If you've yet to head to Ikea from the ferry at Wall Street, you're not living your best life. Make that happen ASAP. read more

This store is a hot mess. The items that are on display (pillows, comforters, rugs, etc.) were FILTHY!! Yes, people will be sitting on and touching this stuff. But I felt like I was in a cheap motel - yellow and brown stains, strange smells. Not appealing!! The employees were so not helpful. My friend and I ended up with 5 carts of furniture/kitchen goodies. None of the awkward IKEA employees doing NOTHING offered to help us get our stuff to the elevator or car. Luckily, one of the rent a cops helped us. Thanks, bro. Customer service here is nonexistent. THE LINE. My god, the line. We waited more than 90 minutes. We took shifts to go get cinnamon rolls, use the bathroom. The cashiers were not professional in any way. It feels like a line at the DMB or airport. You HAVE to take an elevator from the checkout area to the parking garage. Poorly designed...just another line you end up in. Avoid if you can! Feels like WAL-MART. read more

I don't understand why Ikea only has 2 1/2 stars! Who doesn't love Ikea? This location is extremely convenient. There are two bus shuttles (one to Borough Hall, another to Smith Street), as well as the water taxi to the financial district. Red Hook isn't the nicest area (I don't care what any hipsters say) but Ikea is a breath of fresh air for the area. The store is massive and you can easily get lost for hours by either dozing off on a couch/bed or hanging out at the cafe. Speaking of the latter, their Swedish meatballs are as good as everyone makes them out to be. Their restrooms are clean and spacious. There is a house department for everyone (including a creepy toy section for the kids). Overall, I like this Ikea location. read more

I was dredding on coming here on a Saturday afternoon, of all the days!!! Surprisingly, however, the return line was may be about 5 minutes. Don't forget to get a ticket when you come in, and you should be all set. Then we were free to stroll the mazes and the shortcuts, getting lost or loosing each other every 5 minutes or so. My personal mission was a coffee table. One of those really cheap ones for like 19.99 that lasts you a good few years. I knew it was in the warehouse section and helpfully, they have Information computers where I could just look up the item and the Aisle/Row number and be on my merry way. Of course that did not stop me from still visiting the entire market floor and picking up a candle here, a photo frame there, a fluffy towel and a jar of lingenberry jam. Yey, they have lingenberry stuff now, quite a yummy mix of sweet and sourish. I also heard the sweedish meatballs that come as a frozen food are quite good (have yet to try it for myself though). Did I mention the $1 hot dogs? As always, the lines were long at checkout. I dont' think I've ever come to an IKEA, and did not have to stand in line for at least 20 minutes. Never. And I've been to at least 3 or 4 different ones. They really need to think about that. Customers really shouldn't have to allocate an extra hour just to pay for the items they got in may be 20 minutes. My biggest peeve, however, is that reception is quite bad, if nonexistent, particularly on the ground floor where the market/warehouse is. People get lost and loose each other in IKEA, that is a fact my friend. There's no way for people to communicate except aimlessly rome around trying to find the other person. No shopping is happening during this time because all you want to do is find the other person and join the check out line already. Please please please IKEA get a wifi service or something, it would be so super duper awesome of you!!!! Super duper! Awesome! Thanks in advance! read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

This place is awful out of stock on alot of items. There where two isles you need to sign a waiver to get into stuff may fall and kill you. They male you pay for certain items and then have to wait for someone to get it for you and the wait is an hour...this place is horrible. Next time I'll skip the trip and order online from someone else. read more

Just had the WORST experience at Ikea in Brooklyn. After a few minutes of browsing an announcement came on the loudspeaker saying all shoppers had to evacuate the store. You'd think the store would have some kind of safety protocol in place. NOPE. Employees were utterly uninformed of what was going on/what to do in the state of an emergency. I'm SHOCKED that there isn't a more rigorous protocol in regard to evacuations. Within a few minutes of evacuating the store a voice over the PA system told us to ignore the previous message. Shaken up, we went back to our shopping and after 1.5hrs we headed towards the cash registers arms full of merchandise to purchase only to be greeted by confused masses of people looking to pay. Out of 25 registers there were only 5 open. Didn't feel like waiting in line for 40 mins so I left empty-handed. The afternoon was a waste and I resolved to never go back to Ikea. Ever. read more

There is nothing more exciting then assembling that piece of Ikea furniture and realizing that you got it all correct even though the instructions does not contain a single word!!! (and you didn't lose any of these tiny screws) Now as far as Ikea goes, It's a HUUUUUUGE store that sells dirt cheap furniture that you have to go pick yourself out of the ware house and then wait a 1/2 hour in line with a bunch of diverse strangers...... As for the return department, it could be at times crrrraaaaazzzzzyyyy, but I've been there at times where the process was swift and smooth. Parking is always a breeze and I love roaming there squishy doll/puppet area, kids love it. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

Lines...lines.... lines... I count 25 register, but open only 4 of them.... prices is ok. But some products are overpriced compared with "home decor section in Burlington, it Tj Max, Marshall's" read more

I want to point out that I've never been so disrespected in such a manner before. As expected, it was a busy Saturday afternoon (7/12/14), after a 45 minute wait, the cashier shuts down the line and walks away. I went to ask what was going on, and Dale proceeded to tell me that "it's not possible you were standing there for that long, I was here only 10 minutes". He proceeded to tell me that "I don't care what the hell you do" and walked away. Did I mention he called security as well? I just wanted to see what was going on. Simply saying that there's an issue and pointing towards another line would have sufficed. I asked to speak to a manager, and a second employee picked up the phone to "call for one"- I put that in quotes since they didn't actually say anything on the phone. Nor did a manager show up. Eventually I spoke to another employee, Kim, who was also extremely unhelpful. She just said "I'm sorry that happened. I was told a different story from another customer. We've never had a problem with Dale before so...." and gave me a disapproving look. I don't shop at Ikea for the "customer service". I shop here for the reasonable prices and convenience. Unfortunately there isn't a zero star option. I didn't even get the chance to purchase my items. The employees I encountered were rude, unhelpful, and fled in groups to avoid taking care of the situation. Needless to say, next time I'll be shopping elsewhere. read more

This review is purely for the food court area where they serve Swedish meatballs. I wait 10-15 minutes in line, then told the man in front what we wanted (2 orders of meatballs, 1 mac and cheese). The woman who scoops the mashed potatoes/vegetables gave me my plates, then forgot the mac and cheese. She then proceeded to gossip and small talk with her 2 other female colleagues. I waited a little for a moment to interrupt her and ask her for our mac n cheese, but she had a LOT to gossip about. When I finally did interrupt her to ask for our mac n cheese, she gave me an attitude, saying something along the lines of "You need to give your entire order to him; I DON'T take orders". Like... bitch. 1. I did tell him. 2. You weren't paying attention enough to know what he fucking told you. 3. Somehow it's my fault you didn't pay attention and are giving me smack about it? So after telling her I DID in fact tell that man, and he did in fact relay it to her, she gave me my mac n cheese so I could go on my merry way. I was there on Saturday, December 15 2018, and the time was roughly 4:50. I do not remember her name, but damn did she leave a bad taste in my mouth from her attitude. read more

Ikea is fine if you get what you want on the floor. But it all falls apart when you need to go to the window where items are picked out for you (in theory). Yellow ticket items. We went on a Friday evening (10/26) to avoid crowds. To buy one nightstand. We paid. No issues. Went to the pick up window and waited. It was a quiet night. 1 hour passed. Two guys there had been waiting 3 hours. Did I mention it was a quiet night? A grumpy bearded employee in his 50's was handling tickets. No explanations about the long wait. After another HOUR we left after learning they will hold items for 48 hours. While waiting I browsed the food section where two employees were bitching about customers, audibly. F this, and F that. I was right beside them. Next day we went back to fetched the cursed nightstand. IT WAS STILL NOT READY!!! Called a manager. No explanation, again. So Ikea, what is going on? Also, avoid delivery. A glass cabinet we had delivered arrived with broken...glass. Then they wanted it repackaged to be returned to them. Try repackaging broken glass. Never again. Never ever again. I'll pay double the price somewhere else. Our time is worth more. read more

This Ikea is huge and I think it's better than the Long Island one. It has just about everything your looking for from IKEA. And after hours of shopping.. reward yourself with a .50 cent Hotdog !!!!!! Ohh soo heavenly. Great place to kill time with your friends and walk through each living space, kitchen , or bedroom samples and picture it as your own. read more

Coming to IKEA feels like a road trip from Manhattan. Their free shuttle is good for city dwellers without a car but it is kind of small and it picks you up from downtown Brooklyn. I have to admit IKEA was my bestie when I was in grad school because I was poor and quality is not the top priority on my home furnishing requirement. Now that I am working and able, IKEA is not exactly the best place to furnish your place unless you want to spend hours assembling and hoping it works out the way it looks in the showroom. read more

It deserves stars for just being Ikea. The workers are like any other place. There are some good ones and some bad ones. Its a hit or a miss. This time, I guess we've encountered a bad one at the cashier. He wasn't paying attention to us at all. As he was scanning items, his head seemed to be in the clouds while trying to multi-task. We said repeatedly that the next item is not ours. But of course, he still scans it. Then after he scans it, we tell him we are not paying for that item because it's not ours, he looks at us with a very displeased face and fixes it reluctantly. Why is he the one that is displeased? It is not like we didn't tell him first. We told him at least 5 times before he scanned it but apparently he was too distracted to pay any attention to his customers. read more

Difficult to rate this IKEA. The products are well thought out and very reasonable but over worked staffs and hard to find for help, and some cashier rather talk with a customer for private conversation than getting the extremely long line to move faster were annoying. My kitchen renovation with then was more than I expected, meaning I didn't expect much, but definitely needed a lot of help to understand how to design, buying exactly what and how to deal with the sub contractor, documents and documents. The kitchen specialists were helpful but limited. Keeping all the paper works and the names that work with and calling them by their names. That poetical touch helped for me. I still comes back to get here and there to complete my kitchen project. Today at the ticketing booth, I got the update of the hours, BEWARE! it's different from the hours on their website. Last week, It was very windy and wet cold. I waited with other 30 something for 40 minutes. Keep this new updated ferry hours to avoid the unhappy situation like mine. read more

IKEA - New ferry hours (10/2014) - Kitchen & Bath Near Me - Brooklyn, New York

Worst and trashiest location IKEA. Horrible selection of products , no working elev, empty buffet, rude return section workers, huge lines in returns, and completely lost of time. No more of those natural materials and products. Waste of time read more

I went here to buy furniture when we first moved from NC. It's a great place for cheap furniture, but it's so huge, there's so many customers and so few employees to help you. Also, if you live in NYC and come here, you should rent a car if you don't own one, but make sure you don't get anything that you'll possibly want to return. That's quite the headache. The cafeteria rocks though. Swedish meatballs!!! P.S. Check out the clearance area by the registers before you leave. Didn't think IKEA could get any cheaper? Think again! read more

My first IKEA experience on the East Coast! I came to this IKEA in Red Hook over the weekend to help a friend shop for their new bar project. Ok, I totally get the appeal of IKEA. It's huge, it has tons of affordable furniture options, and they serve Swedish meatballs. If you're moving anywhere it's a godsend to buy all of your accessories. But can I just say.... what a total cluster ****! Granted it was a Sunday but it was literally filled to the brim with kids and slow people. Go in the direction of the arrows on the floor and get out of the way of those who can walk a straight line and don't stop suddenly! I don't hate children by any means but I hate parents that let their children run amok in a store because they don't' have the energy (or perhaps it's desire?) to keep them in check. Seriously, what's wrong with you? Do you know how bad that makes you look?? That's like if I took my crazy bassador pup to Petsmart and let her off the leash. Havoc would ensue and I'm pretty sure there'd be a nuclear meltdown at one point. I'm so glad I don't have any anger management issues otherwise this would have been really difficult for me to get through... Big props to IKEA though for the free shuttle service. And by shuttle they mean giant charter bus. That makes (my) life so much easier. read more

A few pluses about the Ikea in Red Hook - they have free shuttles. Those said shuttles are in two places, Gowanus and Downtown Brooklyn. Do yourself a favor and try to get on the Gowanus shuttle. There will be room. Also make sure you're not standing outside waiting for the shuttle during the weekday because they have different hours for weekday service and it's not all day. Take the MTA bus instead. - It's close to the Red Hook Soccer field, where you can get papusas on the weekend when soccer is in season. - Lovely bike parking (yes, I biked here....damn those hills. Damn them!!!) - It's Ikea. You should really come for the food. I like this place, I do. It's closer than the Elizabeth, NJ location. What you get in convenience you lose in being taxed for your items (no tax in Elizabeth), but whatever. Be sure to bring your Ikea bags because they have NO BAGS whatsoever for free. Gone are those days!!! I love coming here to eat and then doing my fake shopping. Then on to the plant section followed by the "As Is" section, my favorite. Of course I need this fully assembled desk set! Call a cab! Not. Really. Here are a few minuses : - disgruntled employees ( I totally get it. I really, really do) - no more discounts on your receipt. Back in the day you'd get 10% your next purchase. I guess someone at corporate finally did the math. I'd been saving up those receipts for YEARS. But Ikea is smart...the ink slowly fades away to look like nothing over time, so by the time you get to the register with all of your 10% off receipts it looks like you've been rummaging for tissues or something. So slick Ikea. Well played. Well played. - Also, it's always crowded. I'd suggest coming on a weekday evening. No one is going to want to trek there after work. Trust me. All in all, you get what you pay for, cheap furniture, really good food...and those drinks! Yum!! read more

Aka black hole of nothingness, despair, and furniture. If you're not in the right mindset, IKEA can completely ruin your day. I had originally planned 4 hours at the store (including picking out the furniture and checkout). It ended up taking up my entire Sunday (literally 12-9PM), and I was miserable. Contributing factors: forgetting to measure some spaces in my bedroom and freaking out over dimensions. Too much selection. Overcrowding. Eating too many meatballs. Realizing how much more I had to buy. Carrying gigantic apparatuses around with me. Crying babies. Items out of stock. Items in stock becoming out of stock while shopping. Rude shoppers. No cell reception. Getting lost while trying to find certain sections. Using shortcuts ineffectively. Dehydration. Long checkout lines. Long home delivery lines. Long flatbed pickup lines. Long customer service lines. Forgetting to get your meal reimbursed. Realizing I bought a lot of things I didn't need and didn't get what I originally intended to buy. Missing the ferry and waiting for the next one. This list is honestly all on me. If I were in a different mood, none of this would've bothered me. But I left IKEA feeling defeated, miserable, exhausted, annoyed, miserable, and $350 poorer. Why the high rating? The employees of IKEA are incredibly patient, knowledgeable, and cheerful. Wytima, Tracey, and Daryl, to name a few, helped me through the day and kept me from killing anyone. Whether it's help with locating a product, suggestions on what color to get, or extra gravy on my meatballs, they were all the best. How they maintain their sanity through it all, I have no idea. My only request is, IKEA, please please please get more staffing on the weekends. You know how crazy New Yorkers get. You know how many people to expect. Make sure you're ready to handle it all. Also if an item frequently goes out of stock, stock more of it. Simple supply and demand. Thanks! Okay, I'm done. Time to assemble the furniture now... read more

IKEA - IKEA meatballs - Kitchen & Bath Near Me - Brooklyn, New York

I come to IKEA on an annual basis. It's much more than just it's affordable Scandinavian furniture and home goodies. It is an experience. I really don't have to need new furniture to come here, I'd just come here to enjoy the showrooms and cheap cafeteria food. The Red Hook Ikea isn't the easiest to get to but they have established a couple routes to make it easier for their customers. Manhattan residents can conveniently take a ferry from South Ferry port and Brooklyn residents can catch a free Ikea shuttle from Borough Hall. If you're coming with a zipcar, Ikea has designated zipcar parking. When it comes to purchasing furniture here, I suggest clearing out at least half of your day to spend here especially if you are coming on a weekend. The showrooms can get pretty crowded and there might be a queue for furniture shipping, etc. However, the employees here are very helpful and are super patient with you every step of the way. We had listed a whole order for our entire apartment and they sat through with us double checking everything. Ikea Cafeteria is a whole another world. 9 times out of 10 there is a long line for food and the last time I was here they only had meatballs and chicken. In particular, I'm a big fan of their meatballs especially after a long trek through the showroom and with a side of lingonberry sauce. Altogether, I enjoy Ikea more as an experience more than the quality of the furniture that they produce and sell. 8/10 would come back here, same time next year. read more

I purchased linen styled drapes and adhesive tape a year ago, which I realized, they were in my closet and I wasn't doing much with them. Took a trip to IKEA to return those items, and honestly thought returning a few Items would've been easy....Not at all. Got a number ticket, waited until numbers flashed on the marquee. And I waited, and waited some more. An IKEA employee made his rounds on the Returns/Exchanges department- to hand out bottled water. After waiting 45 minutes to return my items, my number was up and I made a mad dash over to the cashier. Explained to the cashier, that I didn't have my receipt but offered store credit. Perfect! I get it...this place has their own system- but it's just so disorganized and check out lines are horrendous. A better layout for smoother in and out is needed. . read more

Took a day off waiting for delivery. Initial time slot 12-4....it's now 6:15 and I'm still waiting! Keep in mind you pay for xpo logistics to deliver (more than $100). read more

New York ikea should do better. At check out we asked the cashier how we pay for the clearance items (it was a fully assemblers bed frame. We couldn't carry it to the register.) and he said "I don't know. I just scan things." And we asked, if we buy it will we be able to take it apart before taking it home and he said "I don't know. I'm just a cashier." I worked retail for 7 years! He should be able to answer this. The answer is yes, I had to go ask someone else. Cashiers are customers' last impressions of a store and they interact with all the customers. Who hired this guy? He was very rude. Also who stocks this store? Of the 8 items we wanted, 2 were in stock. And non of the FURNITURE we wanted was in stock. NY is the largest city in the US. Shouldn't it be higher up in priority? We ended up buying less than $150. But planned on buying $600. But nothing was in stock. On the plus side there was a guy in the lighting department that was very helpful. But that was about it. I've been in other IKEA stores. And normally very good experiences. Ha. read more

Do NOT order delivery. Why? Look up their delivery service on Yelp, XPO Logistics. One star. Every order has been misplaced or damaged. Due to delivery outside the time window on the first delivery date (something we couldn't schedule earlier than 3 weeks from order date), we had to reschedule for a week later. In that time, the delivery company misplaced our order, but only told us at the very end of the new delivery date and window. Now we need to wait 48-72 hours for them to search their warehouse for or order. THEN reschedule. Then, judging by the other reviews, they'll probably lose it again. Why am I putting this here? It's unacceptable that Ikea uses such a horrible company. No one thinks to check XPO because they don't know until it is too late. Seriously, find another service. There are companies that just go and get and deliver IKEA furniture for you. Pay the extra fee. Ikea and XPO otherwise WILL screw you over. read more

*take the free water taxi from South Street Seaport into Brooklyn. *furniture and items at IKEA are affordable and pretty for the home. *I like browsing thru the beds section.. they have some really cute comforters in cool designs. *I secretly come here just for the meatballs. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

I've already been to this specific IKEA since I've moved to the city not too long ago, and I found that the entire experience is really what you make of it. Now of course, we don't come to Ikea for the service. We also don't come for the atmosphere. We come for the prices. And sometimes for the meatballs. It's also strangely convenient to get here from Manhattan by water taxi or taking a subway to Brooklyn then taking their speedy complimentary shuttle, which are so important for those like me who don't have a car in NYC. So knowing that, why only 3 stars? Because while I love my cheaply made Swedish furniture, this place was (for lack of better word) a mess. More specifically, I had seen an amazing shoe rack in the showroom and the tag said it would be in the Marketplace. Got to the marketplace and went to the specific area, this rack was nowhere to be found. Not only so, no employees were to be found either. I'm not about to cry over this $5 collapsible shoe rack that I didn't get to buy, but I'm also not very pleased that no one was able to help. Maybe next time will be a luckier experience, but for now I'll just sulk in my Swedish mystery meatballs and lingonberry sauce. read more

IKEA - IKEA by water taxi! - Kitchen & Bath Near Me - Brooklyn, New York

I have been waiting for my closet for over two weeks, the website is showing that it's ready for delivery, but it has been over 2 weeks at the delivery company waitting to ship , but no delivery. Very disappointing!! read more