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    Joybird

    2.5 (555 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 months ago

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    Which caused for the one in there to get off center (so we could not fix it properly by putting the other vault)

    We bought a sofa, which was delivered on October 23. It broke within a week because of faulty installation. We contacted the customer service and initiated a warranty claim on October 30, we are still waiting for a final response on when they will fix it, and on what kind of compensation will they provide because we will be without a sofa most likely for over a month. Making things worse I have folks coming for Thanksgiving, which I'm supposed I guess to sit on an imaginary sofa. I have contacted them every day, only to get a different customer service associate repeating that they can only discuss compensation after the claim is closed, and to not provide me with a clear date. DO NOT BUY FROM THIS SHOP. IT LOOKS PRETTY but it depends on work in Mexico, which makes for even replacing the foot of the sofa a nightmare.

    Wendy A.

    Elena was so nice and patient, the place had good vibes and you can test out and lounge on all the sofas, it was a fun experience

    Went to several stores best sectional found and love it. Best for the money. Great customer service.

    Elegance
    Kassie M.

    This outdoor couch took my space from empty and bland to elegant and chic. The number one comment I get is how fancy it is. However, they don't see how durable and easy to clean it is. I love this piece because it is a metal frame, not plastic. I originally had my eye on a wooden set, but knew this would hold up over time. The day I got it two dogs jumped up on it with muddy paws and it cleaned up surprisingly well with a little effort. Overall, I am so happy about my purchase.

    Sofa

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    4 months ago

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    22 days ago

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    1 month ago

    So far good experience with website, showroom and ordering process. Fingers crossed we're happy once we receive the sofa!

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    2 months ago

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    2 months ago

    Had a great experience in the store! Thank you to Cheyenne for helping us. Super excited for our new sofa.

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    3 months ago

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    7 months ago

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    6 months ago

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    3 months ago

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    4 months ago

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    3 months ago

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    4 months ago

    The team at Joybird in Chicago are amazing, especially Rosielee. I will definitely be recommending this location to friends and family.

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    8 months ago

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    4 months ago

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    7 months ago

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    2 months ago

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    5 months ago

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    5 months ago

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    5 months ago

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    5 months ago

    Store Leader, Richard Lee in the SF Store, provided excellent service and interior design advice. Highly recommended.

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    10 months ago

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    3 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    8 months ago

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    8 months ago

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    9 months ago

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    9 months ago

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    8 months ago

    Super awesome. Our salesperson was friendly, unassuming and answered all of our questions knowledgeably without pressure. Kudos!

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    9 months ago

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    10 months ago

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    11 months ago

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    8 months ago

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    5 months ago

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    10 months ago

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    6 months ago

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    9 months ago

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    5 months ago

    After walking into a Joybird store and physically seeing and feeling the couch we've had our eyes on made the purchase very easy!

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    11 months ago

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    Page 1 of 14

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    Review Highlights - Joybird

    Went to the Manhattan location and had the pleasure of working with Ms Chloe.

    Mentioned in 6 reviews

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    Trailer Park - You never know what you'll find from week to week when you visit the shop...

    Trailer Park

    (24 reviews)

    $$$

    Park Slope

    Pretty good prices and a lovely selection. I'm glad this small business is near my apartment. I…read morereally enjoy popping in for a look. I will coming back to again.

    So I'm walking through Park Slope with my Dad after a lovely lunch on 5th Ave when I see a shop…read morecalled "Trailer Park." That doesn't happen too often, right? So without much thought at all I declared that we needed to go inside and started across the street. What could Dad say? He gave me a look that clearly said "you're weird" and followed me in. Once inside we were greeted by dozens of items that I swear are in my Grandfathers basement right now. Dad must have been reading my mind b/c he actually said "I think you're grandfather has a couple of those in the basement" while pointing to a set of vinyl suitcases. The entire store is filled, floor to ceiling, with vintage pieces of all sizes and shapes. Big ticket items like tables, chairs and trunks to smaller accessories of baskets & picture frames. The layout and arrangement made it hard to navigate the store and what was more confusing was the location (I think) of the cash register & counter area... It's hidden behind a huge pile of stuff so you can't even see the front door if you're sitting behind the counter. Oh and we were in the shop for a good ten minutes and I don't think I saw the owner/manager once. I though that was weird.. and I can't forget to mention- I found the store to have a bit of a musty smell... which makes sense if you think about the items inside. While I don't think I'd purchase anything it was a cool shop to walk through and brought back memories of Gramps. If you're looking for some nostalgia- stop by Trailer Park

    Joybird - furniture - Updated May 2026

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