Been coming here for a long time, service and food not the same, ever since they have been open 24 hours, table's dirty, waiting a long time I'm just gonna have to stop coming, poor service read more

The last time I was here I ordered the Wonka Special it was delicious. I came back this morning and they served this crap It appears that they have taken more than a step down. I believe it is the service staff. The only warning I had was that I asked about the chicken biscuit and the waiter said it crumbles kind of like my pancakes that literally tasted like the waiter dipped his dirty hands in the batter. read more

IHOP - Strawberry banana Original Buttermilk Pancakes - (Full Stack) - American Near Me - Upland, California

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I didn't get to eat so i cant give review of food. I had my 1 year old grandson with me and we waited to be offered at least something to drink. But instead i watched people who were seated after me get to order food first. Im not sure why. And another thing the waitress wasn't very friendly. This was friday 1/12/24!-at 1015 am. Never go here if u r hungry read more

Poor front customer service on Sunday noon, lady's not get attention with customer, I been waited to asked them for to go order is ready, she is still keep talked to much and felt disappointed when I asked her read more

Stopped going here when weather got warm because they do not upkeep their air conditioning. Walked in yesterday for the first time in months and the Air conditioning is STILL not working properly. It was nearly 100F outside... Waiting 5 min up in the front of the store before and after the meal is torture. Would say avoid all summer, or at least until management decides to prioritize customer comfort. read more

Was going good until a roach came out on the wall and then onto the table. It honestly ruined our appetites...

IHOP has the same old menu from 10 years ago. The food looks and tastes like hospital food, so I'm good on them. I think I'll check back in on them in a few years. read more

We don't always go to the big chain restaurants for meals, but every now and again the appeal is there. This past weekend we felt the need for pancakes and after seeing the commercial for IHOP's endless pancakes, the looked really good! I had the endless pancakes which was indeed and endless plate of delicious buttermilk pancakes that came with 2 eggs, 2 pieces of bacon and hash browns. All were prepared well and tasted exactly as i had imagined it would though I did top out at 8 pancakes due to the large size. My wife had the Colorado Omelet which she always enjoys along with three buttermilk pancakes and toast. The delicious meal filled us up and keep us going all day and did feed our appetite for IHOP pancakes. We went on a Saturday morning and the wait was not very bad, about 12 minutes. The service was good, the staff fairly friendly and the prices reasonable. Overall, this is what I have come to expect from IHOP and enjoyed my visit. When that pancake mood strikes again, I know that this is where we will be headed read more

SLOW!!!! The food was ok but the waitress took forever. don't come if u don't have 2 hours

Service is amazing, food was spot on and warm, friendly staff, close to home, busy day but got our food relatively quickly. Will be back again. read more

After going to ihop for so long and never having complaints today Id have to say has really made me considered never going back. I think its their new management that has the servers all over the place not paying attention to their assigned guest at the moment. My husband's coffee was cold and we asked to change it which she took forever. We asked for extra creamer she completely forgot about. The guy picking up plates picked up our plates and took all our utensils leaving us with nothing for our crepes. Their orange juice was water down, hashbrowns were burned from just the top not cooked evenly crispy and just mushy from the inside. Its like they just wanted to kick you out asap. Def wont be going back to this ihop. read more

The food need to be little hotter. The only plate I order are German pancakes.but 14.00 is alot. Still.

Homeless selling fruit in parking lot. Poor, slow service and cold food. Waitress need to get over themselves.

Service is not the best! They take online & phone orders before those one the restaurants.

Our server Jazmin was amazing even though we had a hard time with knowing what to order she recommended us some amazing plates she was consistently checking up on us and the food was overall good customer service was amazing read more

Waited about 20 minutes for a seat. Ordered breakfast then went to the bathroom which smelled very sour. My bacon and eggs came but I had to wait another 7 minutes for my pancakes, but they were hot. The waitress never came back to check on us .. sad but full read more

Ordered online and when I got there the staff was very friendly but still waited 15 minutes past the time. When I got my order they thought that I was doordash driver and made me sign for the order. When I got home they forgot 2 items. they had sealed the bags up tight. so I could not open the bag up at the location. Just double check the orders and not all who order online are door dash.. read more

I eat at the IHOP on Archibald in Rancho Cucamonga often. It's a great place for good food and wonderful staff. My teacher friends and I especially love our waiter, Carlos. IHOP , the organization, also supports Assistance League of the Foothill Communities each year during their annual fundraiser. All businesses don't do this. I give them an A+ for caring about the youth in this community. Everyone should support a place like this one. read more

IHOP - Carlos with his teacher friends. - American Near Me - Upland, California

You need a new hostess. We showed up for brunch, and were asked to wait a minute. No problem. She had to take care of a few paying customers, and a few phone orders. Probably waited about 15 min, then a new family walks in and she proceeds to start to sit them before us. I spoke up and said "what about us?" She obliged, and took us to sit down, but not before receiving a death stare. Didn't get an apology or anything, just an attitude. I can understand that in this industry this can happen, but it's how you respond when realizing that you made a mistake that differentiates the experience. read more

Here almost a hour and our food came out cold. Extremely slow service. Won't come back to this place.

If you like cold overpriced food with inattentive servers than this is the place for you. Awful just awful

This is a really nice IHOP, it's a nice atmosphere with geed food and friendly staff, they also have outdoor seating for COVID-19. I enjoy watching the trains pass by :) read more

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Our server bianey was very friendly and service was quick! A 10/10 experience! Everything was great including the food.

Watch out for the bill... on the menu the sides are 2.99 and on your receipt it comes out to 3.99 not to mention the 4.99 8Oz Orange Juice and Kids Milk... Kids breakfast are also deceiving my daughter had a Smily Face Pancakes for a child with milk came out to be $19 dollars... What I usually spend at Corkys for a 35 dllr brunch for my kids at this IHOP it comes out to 87dllrs to feed 3 kids and an Adult... and when you ask about the bill there's no manager available till the next day... the next day managers gone by 11am.. never coming back here again and don't recommend it... read more

This restaurant has an A rating. However, my husband got really bad stomach cramping and diarrhea from the 50+ turkey dinner meal. Server was really good, in spite of being short handed. Why do they serve tainted food to 60+ year olds? read more

The front desk waitress was so nice and tended to my requests very quickly and politely. And wow, compliments to the chef! One of the best burgers and onion rings I've had. Might just be "thee" best restaurant style burger I've had in a very long time. Very very happy with my visit this evening. Well needed! Breakfast and dinner all in one bite... And every single bite was delicious. read more

Food was fresh and hot. Some staff sweet and polite. Would not honor coupon... Being it was my birthday kind of hurt my feelings but I'm over it! Future reference if someone has coupon please do the right thing! Waitress was very sweet... I believe her name was Liz! read more

IHOP - Menu - American Near Me - Upland, California

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Check you're utensils before eating because this is just disgusting. I asked for different silverware and they still gave me dirty dishes. read more

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Sonia is incredible. The place was packed and she was so fast and nice.. ask to be seated with Sonia she's amazing

I brought my daughter in on 09/03/19 We got to sit immediately and the girl took our drink order. It took a little while for her to brink the drinks. I have a 2 year old and 7 month old with me alone. Okay so she brought the drinks cool . She said someone will be right with me. I seen the waitress go order food for the table in front of me. Another family sat behind me and got their drinks ordered as well as a few food items. We wait some more. In about a full 30 min period we were not even acknowledged. Got a few glances but that's it. Got walked passed numerous times. I have a hungry fussy toddler asking for her burger. So I walked out. Ended up going to mcdonalds. I'm going to give it one more try. I usually love this place and the staff butnim so disappointed.... read more

The whole wait staff & the chefs were all phenomenal! Tasty pepper jack Patty melt, my sister loved her Tres Leches Pancakes, my dad loved his pancakes & the butter pecan syrup! We will come back again soon! read more

Awesome service. Excellent food. Everything was amazing thank you sooo very much. Best location thus far

I'm giving three stars because of the waitress. She was great and very polite. Their prices have jumped up quite a bit. The worst part are their portions have shrunk also. I paid 20 dollars for an omelet that was very small. My daughter got the sampler and she finished it, she does not eat a lot and she told me she was still hungry. I will not eat at Ihop for awhile and go to the Iron skillet down the street. read more

We decided to stop here after a drive from Vegas. We got off the freeway and pulled into the parking lot at around 930 AM. As expected with any IHOP at this hour there was a line waiting to get in and seated. I walked in and put my name down on the waitlist. The host said it would be about a 20 min wait. I acknowledged and proceeded to wait outside as there was limited seating inside. After about 15 min I went to go see where we were on the list and the host said he had called my name twice and simply scratched my name out and skipped me. I never heard my name called and he never once stepped outside to announce it, and I was right by the entrance. There were plenty of people outside waiting just like I was .After this initial confusion we got seated and ordered our drinks. We waited another 15 min before I had to flag down another server so she could get our server because we had been ready to order for a while. I ordered some ham with my hash browns and eggs. My own shoe leather would've been better since that is what it resembled. It was overcooked. The rest of the food was pretty standard ihop food. The service, or lack thereof is lacking in this place and I would not recommend. read more

Just walked out this place sat at a table for 15 minutes with no service, then a family is put next to us and they get drinks and food order and no one ever helped us you can kiss my ass IHOP I will never be back read more

I've never had a more horrible experience we waited 3 hrs to get our food we were seated watching everyone who came after us eat I asked to speak to a manager and he didn't apologize nor want to help us half of my family left because it was taking so long and then when they bring the food out they bring out 2 peoples plates 20 mins before the rest of my family and all the food is cold the manager is just saying my cooks are working hard it is what it is basically. I understand the cooks and servers and everyone is working hard but why were we not getting served then finally the serve says they must of lost our order and even then the manager is just like I'll charge u over here this location is poor ran and unorganized we had to pay for cold barley eaten food and on top of that the party next to us had the same experience but he wasn't even caring at all, he should of made the moment right then he offers a discount next time yea we will not be back I wasted 4 total hours of my morning and afternoon waiting for food only to have to go somewhere else after HORRIBLE SERVICE AND FOOD read more

i don't ever leave reviews but this service was not good at all! we took forever for our order to get taken and when we did.... horrible. they got it all wrong, then there was a hair in the food, then when the food was made again it was made wrong... we did not get offered any refills at all and the server was rude. ppl have bad days but this was unacceptable! read more

Service was slow and no one came back after they dropped off my food to give me my check. So I stood at the register until they came and gave me a funny look when I didn't have the check to pay. Protein pancakes were ok but didn't come with any eggs or sausage/bacon but still cost me $15. read more

We have been here a numerous amount of times and came today for Easter breakfast and the wait was pretty long but we could handle that... then after receiving our food a roach walks across our table!!! We picked up and left before even eating. Probably won't be back. read more

The wait was 20 minutes but really 30 minutes and then another 10 minutes wait after being seated. If you have kids that are mature and not rowdy, tell the hostess that you don't have kids. Failure to do this they will seat you in the back where it's freaking loud with babies crying, kids screaming, and high chairs blocking walk ways. I was not able to enjoy my Cowboy BBQ Burger. The waitress was never present for refills however I was able to flag her down one time. The price here is super expensive! 1 slice of toast is $3.49-WOW! read more

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