WoW.... I started this review but never submitted. Check it out, this location has not been good to many business, but looks like IHOP is here to stay. My son and I like coming here because it's IHOP! We love the pancakes and the omelettes and everything else. The service is good, can't complain. There are times it seems they are short staffed, but they pull through just fine. Only thing I would like to see changed is the coffee brand. No IHOP has good coffee and they should totally look into this. Not sure what brand they use, but it's not very tasty. Sorry to say this, but Denny's coffee is much better. Thank you IHOP for always being there when I just don't feel like making breakfast! :-) read more

Ordered a biscuit and gravy plate and it was missing the bacon, sausage, AND gravy. Basically had hash and egg for breakfast. Do better IHOP. This was a place we would take our kids to. I'm afraid the service and quality have declined tremendously. Awaiting resolution on missing items..... read more

Food was very good The establishment was clean. The staff was friendly did not have to wait too long of a line. I will recommend this to anyone to go to on a Saturday or a Sunday. You can't beat the service. read more

This is the 3rd time I come to this location only to be left waiting 15mins and never attended Bad service read more

IHOP - American Near Me - Pomona, California

Was craving for some pancakes for brunch, so after visiting Home Depot in the morning. Was greeted by friendly staff and seated shortly. Little disappointed about food. Pancakes was okay but T-bone steak was really too soft... too tender, ( for my tasting ) , which felt & taste as if it was tenderize or process. (my opinion). To make things worse NO steak sauce No (A-1 or any other steak sauce available) The waitress apologized & said they didn't any for moment. The service was Great though. read more

See all

So we arrived and it was basically empty but still had to wait a few minutes. The hostess checking us in (Karla) had such a bad attitude. They proceeded to sit someone down that walked in after us. Karla and Rebeca took ZERO responsibility and used the "we don't recognize faces with masks on" excuse for sitting them down. Thankfully we had Natalia as our waitress to make up for the sour taste in our mouths. Natalia was on top of it. Had an amazing attitude. Smiling and singing Christmas songs (so cheerful). Responsive to the request of all of her tables she was serving. Truly took care of us. Honestly it seemed she was happy to be there and loving her job. *prices did go up* Food: 3/5 stars Natalia: 5/5 service read more

The service was super slow and the food served was beyond burnt. We left without eating and will not return!

Indoor dining is finally opened. We were told about 45 min wait. We waited for 40 min and the table is ready. Every other table is available. Higher Plexiglass between each seating area. Service is great. Manager is keeping servers aware the most updated waiting time to incoming customers. I so appreciate that. Great management. Check out was quick. All in all, so happy to be back in person and dine in. read more

IHOP - Spinach and mushroom omelette with hollandaise sauce. Delicious! - American Near Me - Pomona, California

Food was ok, pricey for what they give. Mmmm service not that good. Our server took 15min before she went to tell us she will be right with us , another 10 min to take our order and 40 to get our food. God tested my patience that day for me to wait for food I didn't really enjoyed. Wont come back for sure. Let me recall that I hate leaving negative reviews and that is why I gave them 3 stars and not 1 , because I really want to think they can do better. read more

A quick decision to just stop at IHOP this morning for breakfast, turned into a pleasant surprise that was not on my bingo card for today. Our server which I hate I can't remember her name provide thee most pristine service! I almost forgot I was at IHOP the way she carried our breakfast and made it such a pleasurable experience. Thank you so so so much! Not to knock IHOP but girl you need to be serving somewhere else you'll be making good money with the experience you provide. Also... hats off you to for literally carrying that morning shift on your back. read more

WORST IHOP EVER!!! The wait time was dreadfully long we were waiting for an hour for our food, just to find out they totally forgot about our table. I understand it was a Saturday and full but tables that came way after us received their orders first. The food was HORRIBLE, it was rushed and cold and was NOT the wait. Don't recommend going to this particular location. Save your money!! read more

Had Noema as a server. She was very nice, she gave us a very pleasant experience. Food and service was a 5/5. Ambiance was a 4/5.

I was craving breakfast for dinner and came here for the first time. They had a great "hoppy" hour from 3-9pm. The average cost of meals on that menu was $6. Also since it was the first time I checked in with yelp, I got $5 off if I spent more than $20. I ordered the full order of sweddish crepes and the $6 two egg breakfast with hash browns and bacon. My hubby ordered a $6 burger with onion rings. Food was as expected, good. We had a great server, Olga, who was by herself all night as the only server. Good thing it wasn't that busy and she was able to handle her tables. I am definitely coming bacck for this hoppy hour...lol. read more

Great food. Quick delivery. My go to when I am visiting friends and they all sleep in late. I can just order one of my faves- blueberry pancakes, or eggs and sausage (w/or carbs) and lots of coffee delivered early without fuss! read more

IHOP, always a great choice for breakfast. I love their pancakes, waffles, French toast, egg dishes. The only problem is their rewards app n pay as you go. The employees don't have faith I. It, or understanding about it: it seems. But, that could be the corporate lack of training. read more

Real great the service was great and the food was amazing and the staff was friendly. Only problem was that the food took longer than expected. read more

We were greeted and seated right away. I'm sorry I forgot our server s name, but she did good job taking our drinks. She even showed me how the tea bags looked like. We noticed the New Avocado Toast and she confirmed it's Good! So we ordered it and it was nice and hot. And yeah! So good, we enjoyed each bite. We definitely order it again. read more

IHOP - American Near Me - Pomona, California

See all

I would give ZERO STARS. I put in a to go order and received burnt pancakes without butter and NO syrup and the eggs were over cooked. I work from home so I couldn't just pick and return the food. So disappointed. I had to go through Postmates and order a sandwich from Jersey mikes which never disappoints. read more

IHOP - Burnt pancakes - American Near Me - Pomona, California

Food Is Alway Good..!! Our Server Was Great..! And Their Coffee Is Worthy Of Coming Back For. I Do Recommend Their Cowboy BBQ Burger For Breakfast, Lunch, and Dinner :D read more

See all

Colorado Omelette is always good. It has beef pot roast , bacon, sausage, ham, cheese and veggies. Gluten-free pancakes were pretty good too, for a change of pace. read more

IHOP - Colorado Omelette is always good. Gluten-free pancakes are a good change of pace. - American Near Me - Pomona, California

NOT A HAPPY CAMPER!!! i was a little excited to start off the morning with some breakfast from Ihop. it's bad enough we have to deal with all these changes due to Covid and not be able to just enjoy a sit down meal. so next best thing is to place an order on-line. YOU WOULD THINK it would be done made to order EXACTLY the way you want it right?!?! WRONG!!! How can you possibly still mess up a SPECIFIC ORDER TO BE MADE A SPECIFIC WAY??? my order was the Big Steak Omelette... NO HASH!!! first, where's the steak? is that why it was packed with so much hash?!?! and it was super salty! the only thing right was the egg white. Even the pancakes weren't up to your standards. What's going on?!?! YES, i'm a little disappointed, paid for your service and expected it to be done. It's the cooks job to prepare and handle the order precisely the way the order was received!!! which basically means, they are not paying attention. I expected it to be how i ordered it! Corporate, some of us work from home and don't have the luxury nor the time to go back and forth and waste gas on an order that should have been done right the first time. I do suggest you have a meeting with your cooks and they need to read and pay attention to the details of the orders. No more no less... read more

IHOP - American Near Me - Pomona, California

See all

I went here with my family and celebrate a birthday and every the it was going well until they didn't give me the right order. The place was comfortable and warm. Our waitress was nice, (this has nothing to do with her). I ordered a French Toast combo Banana Foster with strawberries and whipped cream. They gave me a French toast with strawberries. (Note this is a side complaint, they gave me the correct order after I explained what I wanted). Let me get to the real juice. I went to pay and I gave them $140, and the bill was $126.98. What I didn't notice is that they failed to give me back my 10 dollars. The moment I realized was too late, I was already home. I have the receipts, but now this is pretty upsetting. I hope you have something to say for yourself IHOP. (I don't remember the cashier's name, and for the sake of me trying to save her job, I won't try to remember. But IHOP, you owe me 10 dollars. read more

He served, well, but the food, a little bit of a tasteless and the omelette had a little burnt and dry, the silverware were very spoiled with water marks, not dirty, but if stained, just like the dish. El servició, bueno, pero la comida, un poco insípida y el omelette tenía la carne un poco quemada y reseca, los cubiertos estaban muy manchados de marcas de agua, no sucios, pero si manchados, igual que los plato. read more

See all

Only thing killing me tonight is how I felt after noticing my cup had a women's makeups lip swatched all over my coffee cup that I sipped off and enjoyed . This morning as I sat with family , we were greeted by a friendly staff and waiter, she did seem stressed and a little overwhelmed as it looked she had a lot on her plate . Being a professional in the oral health field I felt such great disgust and truely did not know how to express my true stress and anger . I calmed down and approached management , I was told sorry and given a plastic cup for my coffee after I had already consumed off the dirty cup , the other thing was a seed inside the cup so I did ask if they were sure alll utensils were clean something they probably had no clue of . I understand the understaffed situation around the world but didn't expect it from a place I like to visit often. read more

IHOP - Coffee cup - American Near Me - Pomona, California

See all

I love this franchise restaurant today like always I have my breakfast on this location food was good on service my Server Natalia is not clear that she's going to charge me extra for couple Serranos they always come with dishes I ordered I know food business is going in rough time but they're price is already up almost 20% on there menu still !!! I just want to give my feedback it will make lot's of your loyal customers upset read more

Horrible service and Dirty... we tried but ended up walking out. Trying to support local business but this place makes it hard...

I came there for dinner after shopping nearby and was almost empty and was seated right away. Ordered our drinks then a few minutes I first ordered burger and fries combo but minutes later I saw they're still doing early dinner discount specials so I asked server if I could change it though she said already put it in and was happy to do it for me which is chicken strips combo with sides, salad, drink and dessert. Food and server was ok, she offered a refill and then gave me check but forgot to offer dessert (why 3 stars.) that comes with. read more

Open 24 hours, hearty breakfast food, fluffy & delicious pancakes, fast service, relatively inexpensive, and what more could you ask for if you're coming in for breakfast, brunch, or even a midnight snack/dessert? I can't really comment on their lunch/dinner items, though (burgers, strip steak, sandwiches, etc. However, you can elect to order breakfast items for lunch/dinner here, as well). Kid friendly and no dress code! I've come in wearing funky ass pajamas and flip flop sandals without issues! Since COVID19, I've ordered from them through Door Dash. read more

Cero estrellas. Muy mala atención con los clientes fui descriminada por unos de los empleados de este restaurante es una muy mala experiencia que en la ciudad de Pomona tengan esta reputación de mal servicio al costumer service uno viene de otras ciudades a dejar su dinero aquí para ser mal atendido por la persona que toma tu nombre para sentarte no solo me ignoro en la lista si no me trato mal con palabras una persona malcriada, insolente , irrespetuoso de muy mal gusto Y para la cadena de restaurante IHop que recibe a muchas familias por sus buenas comidas read more

Terrible customer service. DO NOT come to this Ihop location. We waited about 10 minutes and no one came to our table to take our orders until I got up and asked. Once they finally took our orders, it took a long time to get our food. I will never come back here read more

Had breakfast Spicy poblano omelette, coffe pancakes and of course cofeeew, its Sunday fam gathering. And place was very clean read more

See all

Food was good. Employees were nice and attentive but the restaurant smells really bad like a clogged restroom pipe or something. Will probably not go back to this location due to the smell. read more

Waited for 15min as they helped other guest just walking in and no acknowledged is. Very disappointed with their service not even busy for a Thursday morning. read more

They forgot to include my hash browns that I paid 4. Check ur order when picking up. Everything else was good; my omelet & bacon & flapjacks. Why do they close so early, 3p????? read more

I came here on 6/30 with my hubby and baby for brunch. I've never been to this location but immediately driving up and walking in it seemed newer and very clean and organized. This location has plenty of seating available in the waiting area which was nice because we had to wait about 15mins to be seated. We both ordered our usual entrees and within 8 mins our meals came out. Food at this location is delicious and we both agreed that this will be our go to location next time we're in the mood for a quick but yummy brunch. Service was great, our waitress was nice and attentive. read more

See all

Good service and the food is great. Family and friend time. Join their rewards program.

Food was horrible pancakes were cold wife's Food was burnt toast was hard remake of pancakes were burnt do not come Here.

Positives: -clean -good taste -fairly fast -good price Ordered the value meal with a stack of two specialty pancakes, eggs, hash browns, and two strips of bacon. It was about $6. I got the dulce de leche pancakes. It was very good, but very unhealthy. Very sweet too, if you like that kind of thing. This location is very clean, quiet and friendly. The waitress was very nice. My water was filled up regularly and she frequently checked on us. Good, standard place to have breakfast. Bottom line: I liked this IHOP. No complaints. Wouldn't mind coming here again, but wouldn't go out of my way to come here. read more

IHOP - Menu - American Near Me - Pomona, California

See all

So for this review I want to be fair. There were some typical expectations you have when eating at generic mainstream places like here or Denny's. First, our wait time doubled what we were promised to about 40 minutes, and then the server had brought out a hot chocolate inside of a mug that had a giant lipstick stain on the side of it. At that point we probably should've left because that is just plain disgusting and someone should check the quality of their dishwasher. But it was late in the morning and we hadn't eaten yet so we just stuck around because we were all beyond hungry. But I will also give huge credit to our server. I wish I would've gotten her name because even though we were a big party and that place had already set us off to a negative start, she was amazing. She was extremely polite, genuinely happy, and didn't hesitate to fill a request. She honestly is too good for that place and should be working somewhere much nicer but bless her for doing such a great job with a positive attitude. She is the reason for the second star of this review, otherwise it would be just one. read more

IHOP - Big Island Breakfast Sandwich = pretty good - American Near Me - Pomona, California

I use to like coming here because the service was good. I have never seen a manager micromanage the servers like this location. It's super hostile. If you want to see drama and servers aka grown ass people get scolded this is the place. Felt bad and tipped extra. Hope they find a happier place to serve . Probably won't be back and will support another place where workers are respected. read more