This place sucks with app orders. They never have my order ready and have deer in headlight eyes when I come to pick up. I have to wait for them to make it. What's the point of ordering ahead?? So I didn't learn my lesson. I ordered online again today and again they didn't know how to read. I ordered the mesquite steak and guacamole without the mesquite sauce and they still put it on there. Then they tell me I should've put it on the special instructions (like the app tells you that). Just follow what it says on the paper. If it doesn't say mesquite sauce don't put it. Even someone with a GED can understand that. read more

Love this location! The staff here are the best very attentive and so polite honestly the best costumers service ever!

One of the best subways I've honestly been to ever. The customer service here is great and they're fast at making sandwiches . They give good proportions for everything and they come out neat. read more

Clean spot with friendly staff. I like the new $6 they added where you can get a 6" sandwich (from a limited menu) with chips and a drink. I can never finish a foot long and it gets soggy if I don't eat it fresh so I like this new option. And it includes the sweet onion chicken teriyaki sandwich! Make sure you do the survey on the back of the receipt! You get a free cookie! Do it right when you sit down so that you get the email before you leave. It took like 15 minutes to arrive in my inbox. Raspberry cheesecake is by far my favorite cookie from there. I would like a larger chip selection! read more

Letter grader on window: A I love Subway. Always fresh. Always friendly service. I ask them to separate my veggies from my sandwich so that when I have lunch (4 hours) later, I can make my own sandwich and it won't be soggy. Never a problem. Sometimes a funny look, but they still do it. read more

Subway - Sandwiches Near Me - Pomona, California

Bought a foot long and I asked the lady to add onions to half of it but was so little so I asked her again to please add more onions but she grab 3 pieces with 2 of her fingers, then I asked her for the 3rd time but she grab 2 little pieces of onions with the two fingers again. I am not sure why she did that but anyway very disappointed read more

Everything is amazing here!! Especially Sam the super fly sandwich man. He makes me off the menu salami sandwiches. The owner is a BOSS. Come get your sandwich fix here!!!!!!!!!!! :)) Xoxo read more

I hardly eat Subway but I went here 2 days in a row because of a coupon that I had. The first day I went I had the Meatball Marinara. They gave a lot of meatballs. I've had this sandwich before at a different location and at this location, they gave a lot more. The portion size is more than other locations too so it was pretty filling even for a 6 inch. The second day I went I had the Subway Club. Same thing...they gave a lot. Both sandwiches were really good. The service here is really good. They're all very nice and they're all pretty quick when it's busy. There's a lot of tables to sit as well. And there's a restroom at this location. For some reason, all the other locations that I've been to never had a restroom so I thought it was good that they had one. Both the tables and the restroom are clean as well. The parking lot for this location is ok. The parking is a bit narrow so if you have a large car, try to park far from all the other cars. It can also get busy here because there's a Starbucks, Bank of America, a buffet and other businesses using the same parking lot. Overall, I'd come here again. read more

It was terrific. I had a breakfast sandwich. Egg, bacon, cheese, tomato, spinach, onion on a flat bread with coffee. Amazingly awesome. Service for that early in the morning was amazing. read more

Standard subway food which is the ONLY thing that garners them two stars. We're it possible, I would detract five stars for the consistently piss poor service. I don't think I have ever been in a subway where the service is THIS consistently bad every single time. I've been going there off and on for over a year now and about nine months ago the management hired the idiot brigade and its been nothing but a constant struggle since. Well I've struggled there the last damn tonight and wont be going back. If they can hire people who don't seem to have come from the local home for wayward morons then I MIGHT consider it again due to sheer convenience. However that is a huge IF.= read more

It's an ok subway I have ate there once and the service was ok Basically we just get in and get out really quick when we are on are breaks Nothing really bad to say about it read more

You know, it's a chill spot. I heard this place is good for their sandwiches, so I thought I'd check it out, for sure. They offer several bread types, which is also legit. Um, the servers there are cool. they give you what you want which I can appreciate. Yeah, the decor in this restaurant was whatever.. a bit boring for my taste but they had chairs so thats always a place. The ambiance is what you'd expect from a place like this so I understand that. Quick note, they have avocado now? So come get that shit! Food - 4.5/5 Hospitality - 4/5 Decor - 3.5/5 Ambiance - 4/5 Overall 5/5 Cool place. chances are if you go to one in your area, you'll run into a friend of yours so that has to count for anything. read more

As one of the closer subway locations, I came here for a sunrise melt. The lady ws nice and told me about their special - coffee or fountain drink ("free") when you order a sunrise melt. I didn't anticipate I'd be getting a drink ad well, but I got a coffee anyways since she kept insisting. For 2.25, I'm sold. read more

Note: this isn't a knock on subway just this location. Being a former subway employee for 7 years I know how things work. Every single time I attempt to eat here something is wrong. This time just pushed me over the edge. First, there was a little caesars pizza box on top of the bread cabinet. Health and safety hazard right there. I look closely and the bag of flat bread has a label on it that expired on Monday. Yes another hazard but oh well I'll get white bread. While trying to order the older ladies on shift at the time wouldn't stop talking to each other causing me to repeat myself when I shouldn't have to. So I order the tuna and the lady says they are out of tuna. I go well can you make some I don't mind waiting? And she says no it's close to closing time. Uhm no it's 8 and you're open till 10. You'll need the tuna for tomorrow, it's not busy right now, and it's good for at least 2 days. Don't be lazy. But she just continues to stare blankly at me so we decide to leave. It's a shame that this subway is walking distance to my house and now I have to drive to chino if I want Subway. When we first moved to the area the staff was super friendly and the place was clean. it's gone down hill this past year. Management really needs to pay attention to their closing staff. read more

The service provided was not good. Steph was the one helping us and she was rude, and unethical. Everything you asked bothered her. Her face expressions were not necessary, I understand it is early in the morning however, there should have been a more welcoming attitude. Honestly ruined our day. There should be someone else helping her of the job is too much for one person. read more

The service here was great. The owner took time to talk to my family and make sure we were set. Will come here again

Great Sandwiches here. The workers are nice and polite. the only reason i gave it a 4 star is because their "$5 footlong" is a sham.

This owner is a very misleading con. Came to see our employees made promises made it seem as if he's a good neighbor in our shopping center. It never fails i always go in with at least $20.00 order. His employees never give the 10% discount he came to offer us. We always have to check our receipts. Here's a picture. Dude just up hold what you say. Tricking shady shit the receipt says $ 0.00. Pisses me off! read more

Subway - Sandwiches Near Me - Pomona, California

Horrible customer service! We came here for dinner an they took SOOO long. When we walked in one employee was buying groceries off some sketch guy while the other employee just watched. Finally the other employee helped us after us awkwardly just looking at him for a while. But he had no bed side manners and acted like he hated his job an took his sweet time. He kept turning around and stopping to talk to another employee while still "helping" us. It didn't help I was starving but I give this place zero stars for horrible work ethic. read more

Very happy with the service here Veronica was very polite and helped me out with a special order for my daughter who's very picky. Def will keep coming back to this specific location read more

Girl who helped me was very nice, and my sandwich was delicious. 4 starts because my table was a little dirty and my sandwich was very messy because the flatbread was split. Overall good place I definitely would come back again :) read more

They get zero stars! The steak was expired in the breakfast sandwich & the coffee taste old.

Amazing store. One of the few places in this shopping center that has maintained a consistent A letter grade for as long as I can remember. Great staff, very clean, and very efficient in making quick sandwiches. read more

I came in to support their promotion for $6 foot longs with some proceeds going to make a wish foundation and I was helped by Veronica. She was very sweet and extremely helpful. The other employee Alma did not know how to complete the promotion transaction however she was quick to call a manager over the phone to ask for assistance and figured it out. Thanks girls. Great service and nice promotion. read more

I come here quiet often, and the service here is great! Very kind and every now and then they might slide a discount for you!

Very happy with the service. Ladies took there time to ask me if I wanted any more veggies, chips, or a drink. They made me sandwich with care. read more

I'll start off by saying the food here is good and the cookies are very delicious. I don't come here often but when I do I always enjoy it. The one thing I think the employees need to work on is customer service. The employees are rude example: asking them to change their gloves after touching metal (oven, microwave) they start having attitude. When they are putting on the veggies leaning over to reach for something and their apron touches the sandwich I inform them and after that it's just bad vibes and attitude. I don't know about them but I do not enjoy someone's filthy work apron all on my sandwich. read more

Such HORRIBLE customer service!! The employee's name is Alma Urribe or urrbietta. I'm not sure how her last name is spelled or pronounced. Buy My mom and I walked in and we didn't get a welcome just a "what can I get for you" after I asked if I can please get a minute she rudely walked away. When we were ready to order we asked what soups they had and we got ignored. We asked a second time and all she did was point at the sign of soups and walked back away. We decided to just leave to another subway and we still said to her "never mind thank you" And no response. We came to the one off Garey Ave which we come to all the time because of the GREAT customer service with an employee who's name also happens to be Alma. She is a shorter, skinny lady who always is so sweet and excellent customer service! It's such a shame that because of ONE employee being so rude it can cause the owner of the business to lose customers. read more

I came here one night before closing time it was my first time here and I will never go back because of the service by a young girl who first of all was so busy talking to her firends when we walked in I asked her if she was going to help me out she looked at me very upset and started asking me imidiately wt I wanted , she maid my sandwich with absolutely no love my sandwich looked like I picked it up from the trash itself , she had no name tag so I couldn't identify who she was there was an older women working with her and I felt so bad because it looked like she was doing all the work , but when I asked her her name she imidiately changed her attitude , I told her she was lucky her supervisor was not there the next morning because I was angry with how she treated us that day , I really think supervisors should always be there to see how there employees really work when no higher supervision is there horrible expiriance read more

Love this subway, I would honestly say it's the best one in Pomona, the one on Gary, is ok but the service is horrible there. This subway though is awesome and the two young girls in the morning always make awesome sandwiches. Stephanie's sandwiches always come out amazing, ask her to create a awesome sandwich for you, and she'll make something up for you and it tastes awesome. read more