Heavily understaffed. Server was rude "well be with you when we can". Sat there for 20 minutes Im diabetic. Tpld the waitres no hash brown ans no pancake batter on the omellete. She gave me a weird look and i told her to just tell the cook. Omellete came with hashbrowns. I dont think she understood me very well. Food was ok. read more

They got my order wrong. Left off hash browns. Also didn't bring it to the curbside. Also the food was cold and bland. Had to heat it up so we know our order was sitting around for a while. Won't make this mistake again? read more

So I ordered the big sampler breakfast. My server was excellent but very busy. She said there was no manager on site. when my breakfast arrived the bacon was burned, the sausage was burned, the pancakes had been left on the griddle too long and were hard and not fluffy like I remember. My sunny side up eggs were burned around the edges. what the Heck is going on???? Used to be so good!! read more

The food is terrible Im telling you, the whole dish was hot as if they put it in the microwave INCLUDING THE "sunny rises up" EGGS, thats why the eggs and hashbrown have the steak sauce into it urg jt was terrible . I hv been waiting for an hour guys please give me some good food. Customer service is worst read more

Right off walking in I'm thinking this may not be a good idea, just the vibes and atmosphere. Prime dinning hours 6:30 -7:00, one table occupied, 6 people in the whole restaurant. Cons: My food way undercooked, wife's food nuked to a crisp. After food was delivered, never saw server again. Chased down three different staff members trying to get our check. Finally had to stand at the front door for server to fetch check. Our server had no clue and I understand restaurant staffing these days is challenging. Unpleasant meal experience. Poor management on all levels. read more

We had IHOP for breakfast on a Sunday morning. Ordered online and picked up at the restaurant. The restaurant was a bit busy but it took 5-7 min to ask for and receive our pickup order. Once we got home, the food was a little soggy. We popped the waffle and pancake in our oven and it got crispy in about 5 min. Food is not bad. My husband loved the waffle and the hash browns. Everything else was ok. read more

Okay it's been 5 months since we have been back to this IHOP and we have gone twice in the month now better service better quality. Better food. The high IHOP that we have grown to love has gotten much better at their service and I'm happy and pleased with our experience.. our family night is back read more

They put 8 hot flap jacks on my dick ! Not sanatari and they offered to eat them off after I ask for a refund. This isn't professional.

I went with a group of 11. It took us about an hour to get seated. They said they were short on servers, so wait times were long no matter the group size. Once we were seated, the gal who took our orders was fantastic, and all of our orders arrived correct. read more

How do you forget to make 2 out of 3 meals for pickup by a DoorDash driver? Shouldn't there have been a check and balance system in place? Just ridiculous. Not to mention that the food we did get was cold. read more

This was an awful experience. Short staffed, restaurant was dirty and food was so nasty. Egg omelets were over cooked, pancakes were rubbery, sausage was not real meat, gravy was cold as where the biscuits. All the food was really not edible. Truly a gut filler. Everyone took one bite and we left our food, paid our bill and got out as soon as possible. Nothing was quality or worth getting sick over. I take it IHOP is hurting and buying the cheapest ingredients possible. The Health Department needs to visit this establishment. read more

Avoid at all costs. Quite possibly the worst restaurant experience of my life for a family brunch 9/1. Quoted 30 minute wait, took an hour which I can get over. When we turned the corner inside to be seated it was apparent that this place is the wrong choice for Sunday breakfast. Literally only 1/2 the restaurant was full, the rest filled with dirty tables that had been vacant for most of the time of our wait. We should have turned around and left. While we went through the dining process, which is as nice and objective as I'll call it, at least for another hour, most of those tables were never cleaned nor sat. Our waitress was abrupt and mostly missing in action. Kids chocolate milk never refilled, our coffee ran out. Waitress dropped off our meals and we never saw her again for 25-30 minutes. Two of our meals were wrong but I ate mine because she never checked back and there were no wait staff tending to the dirty tables surrounding us that would help. Eventually when we were done and ready for the bill she reappeared. Offered to get me another omelet which I didn't want. Brought us the check and we had to ask her to take off the wrong omelet which she did. Took another 15 minutes to bring the updated check, another 5 for payment. No manager was apparently working, if they were they should be fired because we never saw them the entire time. Literally the worst run place I've been. My family literally all felt sick to our stomachs almost immediately after eating and for the rest of the day until we each had restroom emergencies later in the evening. This place should be closed by corporate or the health department until they can be properly trained, managed and run. Save yourself, do not go here. read more

Honestly not what i expected! Usually when i go to IHOP at this location the staff is extremely overworked. But at my recent visit around 7pm was one of the best experiences i could have. My server Trinity was very friendly and efficient, the manager a kind woman! Checking all the tables and running food. 10/10 read more

My family goes here a lot, mostly Sunday afternoon. Service is always pretty good, food is good for the price and I thought I'd help by giving them a reasonable rating. I have never had any issues with this place, I have a family of 7 children. They always treat us right and food is always brought in a timely manner. Every once in a while something is missing or something is cold. But a simple and polite request the waitress always makes it right. The only reason for not being a five star is because there is always room for improvement and for the reasons stated above. But we will always go here if they keep doing what they're doing. I'll take some pictures on my next visit. read more

Tried to have dinner there last night around 7:45pm but left after waiting 10 minutes at the hostess stand for a hostess to seat us. I saw three servers and three servers saw us but not one of them bothered to even acknowledge we were there. I heard a woman from the back yell to a server to "get the door" which I think was a request to have the server come seat us. Forget about it lady, we are headed to Jim's. This is at least the second time I have left this location because no one was available to seat us. read more

Food was good and waiter had a great attitude. However what disappointed me is the fact that when we were done and ask them to split the check, they did and then told us they couldn't give us any coin change due to "YESTERDAY" being Labor Day and they didn't have any change. Banks were open....GO GET CHANGE!! I shouldn't have to "donate" my coins to the restaurant due to laziness and nobody wanting to go get change!! read more

There is a disconnect from what you order in the IHOP app and what prints out and is made in store. Although I paid in advance on the app, I did not receive the salad that came with my entree, and three drinks. The print out had no reference to these other items, although I had to select a dressing type in the app. On the flip side, there was nothing to sign and no way to add a tip. I won't use the app in the future. read more

IHOP usually sucks, except for the small town ones with little business. This one is absolutely terrible. Staff is pretty rude. Although Our food was cooked RIGHT; they did not pay any attention to the ticket. we did not get any of the substitutions we asked for, but of course we paid for them. Two stars because was we did eat was cooked to perfection. Very mixed feelings about this location. read more

Placed an order for curbside pick up and not only is it 10 mins past the pickup time and I checked in online...I've attempted to call and 10 mins of waiting...still no human can answer the phone. Someone next to me walked in and got their food. It's like that's what they want...deliberately ignore you so you have no choice but to go in. read more

This IHOP location is one of the worst that I have ever experienced, besides the General mismanagement and ridiculous wait times, they discriminate! I am actually unable to wear a mask. I have a medical reasons. The Texas (unlawful) order from Governor Abbott (even though he is selling out Texas) clearly specifies that those with medical situations are excluded . The manager on duty refused service. My unmasked money spends as well as any masked persons money does. This they can be sure of...they never have to worry about my business again! It is important to know that IHOP locations are franchised and other locations are not violating the ADA or constitutional freedoms, rights and amendments. #neveragain #notthisIHOP #theyarentallterrible #justthisone #discriminates #mymoneyhasthesamespendingpower #otherchoices #shopandeatwhereyourbusinessisvalued #exerciseyourrightsandoptions https://open.texas.gov/uploads/files/organization/opentexas/EO-GA-29-use-of-face-coverings-during-COVID-19-IMAGE-07-02-2020.pdf read more

This is a review for the night shift.... dun dun dunnn Essssh I was really happy to see there were four cops posted up here.... I thought since cedar park is all nice and not too many bars it wouldn't be all weird at 2am... noooooope. Walked in to nobody, then someone had to get somebody outside, it seemed like they were NICE and twacked out.... like you could see the waitresses jaw moving from across the restaurant!! I was like oooo dang..... everything took forever the food was... I don't know I guess it's the thought that counts ? The waffle was good... I guess.. Well the egg was good too.. I'll give two stars because they were trying ? read more

Smells of urine. One waiter one cook. Sad sad service. We'll see how the food goes. If I hadn't already ordered it I wouldn't be eating it. Waiters got a bum leg.... feel bad for the guy. But it's taking forever for our food to get here read more

Requested no cheese omelette but they put cheese anyway. Potato inside the omelette was not fresh either. Take stuff away with out asking. Not worth coming back ! read more

Why do I keep giving them a chance!? Service is terrible and they always act like they are sooooo busy. Waited 15 minutes just to be asked to be seated. Then they said it was a 45 minute wait to get food. WHY? They weren't even that busy! NO MORE CHANCES!! There are way to many other places to eat around here. read more

Got a emailed coupon from IHOP. Went into this location on 10/8 at 6:30pm and was told that coupons have to be printed out to be used. It's ridiculous that there's a perfectly visible barcode that can be scanned and they need it to be printed out. Additionally, I know it's a lie because I've used previous coupons from my email before. Never coming back. read more

The service in this place is so slow. I came in the afternoon on a weekend and it was pretty empty, and they had me waiting for over 15 minutes for a table, there was no hostess in the front to even check for one, next time I came the hostess in the front let out a sigh as soon as I walked in the door, like it was such an inconvenience I wanted to get some food. I ignored it and continued. The wait time on the food was ridiculous, this place is overall a terrible experience. read more

Entire restaurant smelled like a combination of urine and feet. Hard to objectively review anything beyond that point. read more

I think I had the worst burger ever on Mother's Day prepared by IHOP in Cedar Park on 1431. It was a simple burger, nothing special. The meat patty tasted as if it had been cooked two days prior and rewarmed. The fries were cold and rubbery and tasted as if the had been cooked with fish. Although we placed an order for pick up at a specific time and my home is about a 7 minute drive from this IHOP, everything (the meat, the bun, the fries) was cold and rubbery. There was no excuse for this and it ruined my Mother's Day lunch with my daughter, I had to throw the entire thing away and eat cereal. Yeah, thanks IHOP. Amy M. P.S. This isn't the only bad service I received here. About a year ago a friend of mine ate in the dining room. Our waitress spent the entire time we were there trying to throw another waitress under the bus. She even had the nerve to bring us a comment card with which we were supposed to also throw this other waitress under the bus. Unbelieveable. read more

I went on Easter Morning and they had a wait of like 15 minutes. The service was good and i liked it. I would come again

We've all been to IHOPs in our lifetime, so I don't need to go into detail on the food. The food here is pretty run of the mill and standard, at least every time I have been. Here's the rundown: -Everything takes a long time here. I think the place is understaffed, so each server has so many tables, it's hard for them to keep up. The food also seems to take forever to come out. -The tables could be bussed a bit nicer. It's common to find crumbs on the bench seats and sticky spots on the table tops. Also the floor could be vacuumed more often, especially under the tables. -The servers are usually pretty friendly, but many seem to need more training. I get that it's a lot of people's first serving jobs, but some things could be fixed with more training or even smaller sections. (Just speaking from my own personal years of working in a restaurant.) Overall, it's a pretty average IHOP, which is very casual dining, but a few tweaks could make this a much better location, in my opinion. read more

We sat at our table for 27 minutes without being greeted once. Chaotic with no management - the manager was manning the seating chart and had no clue what was going on. Yes, he was busy but he shouldn't have been: he should have managed the crisis. All the tables around us were upset with lack of service. The waitress was overwhelmed and blaming the kitchen staff (we heard her talking to the table across from us) - again, we were never acknowledged. We got up and left. 10:57am Sunday, 4/14/19. read more

WARNING! Please read! We have been to this place several times in the past year. First visit was alright. Like any trip to a 24 hour breakfast spot. Second trip, the waitress was amazingly rude. Waitstaff was standing around while at least 6 tables in our area had piles of dirty dishes on top of them. Every table had puddles of syrup and ketchup spills. Last visit takes the cake. We were seated quickly. Waitress seemed indifferent. There were two tables full of drunk rednecks yelling obscenities and making racial comments. 3 or 4 waitresses were hovering around the tables laughing and joining in the classless humor. It's an IHOP. I know I shouldn't expect much. Right after we ordered, we saw MICE scurrying in between the booths. They would dart in and out grabbing at the crumbs all over the carpet. DISGUSTING!!! We got up and left very quickly. I mentioned to the manager why we were leaving but just blankly stared at me after I said you have mice. I drove by the other night and the place was closed. Moving trucks were out back. Either they closed the doors or they were doing some kind of cleanup. Beware. read more

I love IHOP but this location is not good. The food quality is so bad here. Pancakes are IHOPs signature menu item but here they are so chewy and rubbery and impossible to cut through. It tasted like they had been cooked earlier and reheated. Everything was very overcooked. They have a big sign up front that says kids eat free everyday from 4pm to 10pm but the server still tried to charge for the kids meals. When I pointed to the sign then she tried to act like she forgot about it, but it really should be automatically applied. read more

Long weight. Very un organized this place needs help. Food was not good at all. Not happy

Our server Ashley was not consistent with waiting our table she only stopped by once to just give us the check. The main reason why i'm writing this review is because she complained about the manager seating us, right in front of us. Which i think was pretty rude and uncomfortable for our waiter not to want to serve us. Overall 2/5 stars experience. I read more

Oh man. It was a total mistake to stop by here. It serves as a great reminder why we never eat at IHOP anymore. We stopped by at around 1:30am and it wasn't busy, a couple occupied tables and one table w a manager (I am assuming) counting out money. We were sat down only a couple minutes after entering but then no one came by at all for almost 20 minutes. We were about to find someone when something flew by and hit my husband in the face. We looked around the table and found a roach crawling on the table!! We immediately stood up and walked out! We made eye contact w the person counting out the money, they did not say anything to us and we walked right out of there. We will never stop at an IHOP ever again. read more

The manger was rude dine in was closed due to shortage of staff which I understood but I respectfully asked him to use the bathroom and he preceded to kick me out of the restaurant for asking to use the restroom Dennys or Waffle House is the way to go don't waste your time here read more

Start by saying our waiter was great. Not his fault the kitchen can't put out decent food. Tried to order a waffle. Told out of waffle mix (this at a pancake house). Ordered 1 slice of French toast with sausage. The links were smaller than my little finger and stone cold. Butter almost melted on the semi cold french toast.. Hubby ordered Chicken fried Steak eggs over easy with fries instead of hash browns and wheat toast. What he got was hash browns and pancakes with his meal. Waiter took it back for corrections. Returned with only one egg (cold ) instead of two buried under the semi warm chicken fried steak with about a tablespoon worth of gravy. When toast finely arrived after meal mostly eaten it was white not wheat. Things must be tough since they no longer have a variety of Syrup on table. Gave up trying get things corrected. Asked for Manager. No one showed. Place was no very clean. Will not be returning. read more

I haven't been to an IHOP in years. Our last experience (different location) was so bad, our family changed the slogan to "Come Happy, Leave Hungry." We still talk about that unfulfilling trip. I met some coworkers at this location for lunch this week, and it was a much better experience. I am a lover of all things Breakfast Carb, so the IHOP menu makes it very hard to choose. I settled on an omelet with three buttermilk pancakes. The servings are HUGE. Seriously, I ate maybe 1/3 of my omelet and 3/4 of *one* pancake. The omelet looked like it must have been made from five or six eggs, plus cheese, plus ham. The pancakes aren't really wide, but they are quite thick, so they're more filling than you'd expect. I took the leftovers home, and tried to finish them for breakfast this morning. Still couldn't do it. Omelet was okay--caramelized versus raw onions would have been a nice improvement. The pancakes, however, were awesome! They tasted as good as the McDonald's Hotcakes smell (I've always found McDonald's to be disappointing, kind of like coffee---they smell amazing, but the taste is a let down). Several people have commented on the service. We were there at 1:30 in the middle of the week, and service was fine. Our waitress had to be reminded of a few things, but I can't quibble with that. read more

Dirty restaurant, terrible/rude service. If you want to make a fortune, start a late-night diner in Cedar Park. Just by bothering to acknowledge customers, you will already be well ahead of the competition. I can't speak much for the food, since after standing at the front for no less than 10 minutes, none of the staff even acknowledged us (despite making eye contact), let alone sat us down or said "Just a minute." One staff member even walked right up to the desk, ignored my boyfriend when he said "Hello," grabbed a few silverwares and literally ran off. I guess next time I'm craving sub-par, half-assed breakfast food at 10:30 pm, I'll just go to HEB and get a frozen Bob Evans meal. read more