I love their breakfast food but their burgers are insanely greasy (and physically made me sick) I had the mushroom, spinach and swiss burger and the buns were saturated with butter, and the burger saturated with tons of grease. I went out to eat with family members so others witnessed as I took the burger and "wrung it out" I could have easily got a coffee cup full of grease.. disgusting! !! Their breakfast foods are okay but I'd suggest DO NOT ORDER THE BURGERS unless you want burger with a mouthful of grease and butter in every bite... read more

Terrible service and bad food. Didn't get appetizer til after food was delivered. Food was cold and not as described on menu. ( A roast turkey and mashed potato dinner with no gravy? ) And the servers attitude was awful. Done with IHOP. read more

Please do not go there after waiting hour and half we still did not get our food called manager on the phone hoping that he would come over and talk to us but manager ignored us absolutely ridiculous please do your self a favor and don't come hire unless you want to sit at that place and wait hour and half read more

I went here Saturday night with my daughter and grandson for dinner/breakfast. My daughter ordered the turkey club. The first time it came out there was a hair in it, the second time the turkey was ice cold in the middle so we sent it back again. The manager took off $1.80(wtf) then the waitress (which was very nice) took off $5 and said they would remake it to go. When my daughter got home much to her surprise it was the same sandwich(not remade at all) it still had the hot sauce and mayo she had put on it before sending it back. I was told the cook is a manager at another store. I fell bad for anyone that goes to that store. read more

Waited 2 hours for our food. The server was trash and did all her time gossiping. Food came out cold and nasty. Never again.

I had an absolute wonderful experience, I just want to take this time to recognize our waitress we had, her name is crystal she has long beautiful blonde hair and she was just so comadating very welcoming very attentive she communicated with all of us which Is number one in my book out family loved her especially the kids, she didn't make any mistakes at all and even if she did her attitude and kindness and level of patience was outstanding we had 6 kids at our table plus my husband and I. We also observed her taking care of 4 other tables making sure there were well taken care of and I just wanted ro take time to thank her and give her recognition for being such a great waitress so thank you crystal u were absolutely fabulous we will keep coming back for you. Also we will be spreading our experience with friends and family and to ask for crystal with the long blonde hair..... ‍ thank you again if it wasn't for her I honestly think our time there would have been very different. Ps. If I could give her more than 5 stars she would be getting 10 she just went above and beyond for us and made our experience fantastic and I just can't express that enough. Pss. Left her a great tip so I think when u get crystal and see how great of a waitress she is please do the same. read more

IHOP Rocks ! You can have breakfast anytime of day - breakfast, lunch or dinner. Their omelets are the best - the Big Steak, Chicken Fajita and Spinach & Mushroom are my personal favorites. They come with pancakes or toast. Pancakes are their specialty ! You can even get their specialty featured pancakes with the omelets for a small additional fee. Great Syrup selection as well. Tasty hash browns, too. Their crepes are the Bomb ! The Chicken Florentine crepes are delicious. Other sandwiches and entrees always look good, but I'm hooked on their omelets and crepes. Every server I have had at this location has been friendly, attentive and knowledgable about menu choices. We have never had a long wait - even when they are busy. read more

Full review: My first impression was made when I walked in and the host appeared to be nearly asleep. The jingle of my keys startled her and she turned towards me and said "Good Morning, just one?"...it was 2pm. At first I was seated at a two person booth right by the door despite the fact there were several open booths further into the restaurant. I asked to be relocated and thankfully was. The server greater me with his name and took my drink order of coffee. He seemed nice but not very enthusiastic. Appearance was average much like his demeanor. The coffee was basic restaurant quality so not too bad and he brought out a fresh carafe for the table as well. While looking over the menu, another server greeted me and attempted to take my order which was confusing. I told her I had already been taken care of by another server and she went to grab him. He came right back and took my order. Overall wait time on this was excellent. While waiting for my food, I looked around the restaurant taking note. The overall cleanliness left a bit to be desired. The floor was a bit dirty and there was a stain on my table. The furniture seemed to be in good condition but there were still Christmas decorations up and it was several days past New Years Day. When I received my food, it had been placed on very small plates. It was difficult to cut the pancakes or ham while trying to keep the food on the plate. The eggs were cooked well and had a good flavor. The ham was defiantly pre-packaged. It was overly salty and the edges were very hard. The hash browns were average, having a good amount of salt but too much residual oil. The most important part, being the pancakes, was disappointing. The size of the pancakes was small and thin. The toppings were very sweet and obviously were masking the weak flavors of the pancake. While the texture was decent, the overall flavor of the actual pancake was a little salty and did not have a comforting flavor. Only once I was nearly finished did the server stop by to drop off the bill and check on me. At the beginning of my course, the manager (I assume since he was wearing all black but did not have a name badge) asked how my food was and kept walking. I was never checked on again after this and was left to assume I pay the bill upfront. Other notes: my seat was right near the kitchen where you could hear employee conversation, some of which about dissatisfaction with hours or pay. This is unsettling for a customer to hear and obviously affects employee morale as well. Service: Attentiveness: 2/5 Friendliness: 2.5/5 Appearance: 3/5 Food quality: 2.5/5 Food presentation: 2/5 Atmosphere: 3/5 Likeliness to return 1.5/5 Overall: 2.5/5 read more

Worst IHOP I have ever been to! The best part was walking it, then it took to a screeching halt. First our waitress was horrible! She had a large party of 8 people, and us (a party of four) and apparently it was too much to handle. She took forever taking our order, and then messed it up! Our glasses were filthy, and the orange juice glasses had ice in it. Now, when I buy a carafe, I want every drip possible worth while. While we waited, and had our hands help high, she ignored us and it was the manager who resolved the situation with the dirty glass. We expressed our discontent with the waitress to the manager. The waitress came back quickly, and we asked for some apple juice for my son, as he didn't want his OJ. She brought him apple juice but also brought a second half glass of OJ, lord only knows who it belonged to or if it was previously drank from. So, our food gets there and my scrambled eggs were greasy! The green eggs and ham my kids wouldn't touch because they were disgusting (and my kids darn near eat everything!) When she came back to "check up" on us, she started with "well, I know you told my manager that I was a bit flighty..." and proceeded to tell us why she's not, whats going on with management and staff, how she's in school and doesn't really like her job anyway, so on and so forth. No, we didn't care to hear her entire story, we were there to eat and GTFO! Had this been our first IHOP experience we would NEVER be back. I certainly will not being going back to this location ever again. Had I used my cousins philosophy of not eating somewhere unless I see the bathroom first, we wouldn't have eaten there, because the women's bathroom smelled of urine! because, after all, if the bathroom is filthy, lord only knows how bad the kitchen is.. I will not return! Had it not been for the manager and the hostess, I would've punched my waitress. I hope she is no longer working there, as apparently she had already quite the long record of being a bad waitress. Good riddance to bad rubbish I say. Go to Denny's... You'll at least get something a lil better. read more

This food Is amazing. I recommend coming to IHOP if you have a big apatite. They have the food you need if you are looking for something to fit a family of 6 5 star just amazing read more

We ordered the fish which is fried and there was a piece of deep fried plastic in it. CHECK YOUR FOOD HERE.. And clean your fryers

They don't accept smartphone coupons! It's 2014 and you do not accept coupons Outdated if you ask me! Get with the program and keep up with the technology ! read more

Stupid people. I brought in starbucks and he called me out. This is already a rough I ihop. I CANT EVEN . Ew

Terrible service. We were in a hurry. Waited for over 5 minutes to be seated when the place was empty. Once seated, ignored again. After a few minutes we left for another place down the road that gave us prompt service. read more

Typical fast food breakfast joint. Food is quick and tastes okay (little on the greasy side for the eggs - sunnyside up.) Pancakes are tasty and they have a variety of styles/flavors. I would have just given it three stars because of the food, but I am always want to recognize great service and the staff has been wonderful each time I've gone. Definitely more than you would expect and they are genuine. The waitress appreciated us and treated us well. Hope she stays and we get her again. Added bonus, you can get breakfast for $4.99 (includes two pancakes, eggs and hashbrowns.) read more

Would give them zero stars if i could. I placed an online order that was expected to be ready at 7:30. I then had a question so I called the store. The first woman put me on hold for 10 minutes so I hung up and called again. A man answered this time and told me he never got my order but could annually enter it, but the food would be awhile because the ticket would go behind all the instore customers orders. I told him to just cancel my order and he refused. Stating they were not allowed to cancel it but that I could come back in a couple days to pick it up. I said no I would like a refund and asked to speak to a manager. After waiting on hold for an additional 10 mins, the kid returned and took a message because the manager was busy. I said to just cancel my order. The guy calls back 20 mins later to tell me my food is ready and that I already paid for it so I might as well come get it. His exact words were "so you don't waste your money, since you already paid for it". I am beyond disgusted with how I was treated. Terrible customer service! read more

Kudos to our server Jaci and her manager John for outstanding customer service. Our pancakes arrived "cold". They were taken back, new ones provided "piping hot" and our bill was reduced for our inconvenience. Great work you two! read more

We stop at IHOP's when ever we get in an area that has them and we are always happy with the breakfast we receive. I would rate this IHOP as one of the best I had ever been to...our waitress was fast,friendly and our food was excellent. We will visit if in the area again and hope we get the same waitress. :) read more

We decided, two of my coworkers & I, to give this ihop a try for lunch. The place was busy. Our waitress was friendly, and you could tell, experienced. The menu was very good with plenty of options. We all had something different & were happy with our meals. The prices were a little high for our drinks, my ice tea was $2.29. All in all we will be back. Service was good, food was good, prices a little high but not enough to deter us from coming back. read more

Terrible, young servers that have no clue what they're doing. People that came in after me were eating before me. Never coming here again

I really love ihop! It's a great place to grab a bite to eat! I think people should try ihop and go there and let them know how their experience was and if they didn't like it that's fine but every time I have been to ihop I had very great service and the food was magnificent read more

the staff there is super friendly... especially jessica! she was very funny and made our meal even better. she fully cooperated with our orders, made us feel at home, and cracked light-hearted jokes that gave us a memorrable experience :) we will for sure be coming back soon, thank you jessica! read more

This was some of the best service and food we've had at an IHOP. We typically don't expect very good service based on our experience so this was a nice surprise. Everyone was friendly and working hard. Managers were cleaning tables and sweeping to prevent long waits. The food came out fast and was delicious. We'll definitely stop again on our next trip up to Cleveland. read more

Great food but it took forever to get coffee. Granted it was very early in the morning but having to wait for coffee to brew is odd for a breakfast place. Then they forgot to bring it to us and we had to ask if it was ready. This is the second iHop that has had poor service. Not sure we will patronize the chain again. read more

First and last time I'll ever eat at this place service was shitty waitress was rude people came in 20 to 30 minutes after us and got the same food that we ordered we were sitting there for almost an hour before we got our food and it looked like somebody threw up on our plates presentation was horrible staff was rude, I work in customer service and would definitely never return to this place Manager was a joke three out of four of the dinners or unedible and way wrong when we asked about it we got told you're going to have to wait because I have other stuff to do......first and Last time we will ever eat IHOP very unprofessional DO NOT EAT HERE WASTE OF TIME AND $$ the one person that was able to eat their dinner got violently ill an hour after eating ( we were a party of 4 the tables that got their food before us for larger parties then us and you would think they would send them out in the order that they came in like a normal restaurant. We were told there's two sides of the restaurant and apparently it depends on what side your food gets cooked on but that's how they send it out which is a bunch of crap because I have a sister who works for IHOP and that's not how it works there's one kitchen definitely disappointed do not waste your time or money going to this place at this point that is just ranked higher than them and I've got some pretty crappy service at Denny's but never this bad #badserverice, #IHOP #Disapointed, read more