Cancel

Open app

Search

ICICLES

3.8 (165 reviews)
Closed 12:00 pm - 10:00 PM

Order ICICLES Takeout or Delivery

ICICLES Photos

Business Info

You might also consider

Recommended Reviews - ICICLES

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Strawberry Fantasy
Michael F.

I've been to this location many times. I love the selections of ice creams and smoothies. The topping options are great. We are never disappointed when we come. The staff was friendly and offered to show us how to do things if we were new to the location. So we appreciate the gesture. It was relatively quiet minus the young adults with their language with children present. but that's not the business problem and maybe a one off issue. The location is clean and tidy. No public restrooms. Otherwise it was a great experience

The menu
Aaliyah H.

I lived in the bay for college and loved Icicles. I moved back to SoCal and came to visit family in Gilroy. I was so happy to see an icicles and excited to know the flavors are still as good as I remember. I ordered the strawberry fantasy and added all the toppings I wanted. The place is big and open and I had no wait to be served. 5/5 experience

Ice cream

What an experience my first time here and must I say ashton offered an amazing experience just extremely professional when I couldn't decide what to get he decided to surprise me and man am I impressed my girlfriend and I are so impressed how well he rolls I've never seen someone roll so fast yet so perfectly if you come make sure you ask for ashton for help he is a life savor thank you ashton!!!!

Y'all lost a customer at Icicles. I have loved icicles and been a customer since 2018. I stopped going since I moved away but I came back to this location as I missed it so much. I had no idea that the quality and quantity would have decreased. The price is insane now! $12 for rolled ice creamed that's not even filled to the top. (We got 5 so it came out to $60... ABSURD AMOUNT) Now they ask what toppings you want when you're ordering instead of after (I think so they can skimp out)... It also takes foreverrrr. This location is ran by high schoolers who have no idea what they're doing. I've seen other locations also lacking so maybe it's just all Icicles now. Safe to say, I will NOT be returning and you just lost a customer. 0/10 Ice cream 3/10 Service

Birthday Cake with Cheesecake Bites, Blueberries, and Condensed Milk Drizzle
Austin H.

Ambiance: there is plenty of room in the store for customers to stand and observe their ice cream be made and benches provided for waiting customers, but no seating available inside or outside to eat. Service: my wait time was not too long, but I think it was a bit long considering when I came in to order, there was no line. Dessert: Many great menu options available. The birthday cake flavor tasted great and I would get it again, but presentation / portion of ice cream could've been improved. Without the toppings, the ice cream by itself only takes up about 80% of the cup space, leaving some noticeable space that give off the impression of ice cream being skimped. Though, there are unlimited toppings so I guess this makes up for it.

Non dairy menu
Nancy C.

Tried to come here for boba again. 12:35 on a Sunday, this time. They open at noon. Again, boba's not available yet. This seems to be the normal state for them. Maybe they need to drop boba from the menu, or put separate hours for it.

Ter L.

Icicles Gilroy is officially my favorite location when it comes to enjoying this deliciously fun treat. I made the drive out to Gilroy from San Jose, braving the storm, wet roads, & the traffic to see what this particular location had to offer. Finding this location was a breeze since I was able to pinpoint the signage easily. The parking situation is plentiful and spacious. I walked in and noticed two employees hard at work- one focused on preparation while the other was taking orders and ringing up at the register. My guy and I patiently waiting as the party ahead of to finish and were immediately greeted with a warm smile. Awesome first impression! We placed our order for a WAKE ME UP & BERRY SQUAD and moved over to have our treat made. The gal manning the prep station was quick, friendly, and definitely knew what she was doing. Each and every ice cream order she made was rolled to perfection- easy on the eyes and tasty going down. Toppings are unlimited so feel free to customize this to your liking and go crazy!! 5/5 stars. Quality of ingredients are on point and the customer service is top notch. I couldn't have hoped for a better visit. You guys are amazing ICICLES GILROY!! ** Do be advised that seating here is very limited- consisting of just two benches **

Toasted marshmallow for the win
Julie S.

Really pleased to revisit this location and found the service much improved. They had many staff people working and got our ice cream done super quickly. The staff seems very safe for covid, lots of plastic barriers up and they wear gloves while making your food. You can't sit inside and eat but there were some chairs and tables outside. Also they closed the bathroom for customer use.

Only 2 employees and a long waiting line been waiting for 10min to get my order and still not ready.  Very slow service.
Alexandra D.

Very very very Slow service...took 20. min to get my order ladies are slow , more proactively will help and speed specially on summer days . Unbelievable!

Fruit roll up, tasted like dish soap, don't recommend
Bei K.

I had the fruit roll up, non dairy. Not a fun of it. It tasted like dish soap, I couldn't finish it. I pretty much threw my $10 in the garbage.

The great raspy with blueberries and bananas

See all

14 days ago

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 2
Thanks 2
Love this 3
Oh no 0

5 months ago

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 months ago

Helpful 2
Thanks 1
Love this 3
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 2
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of M C.
41
431
201

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Abby
0
13
7

9 months ago

Omg! Delicious great customer service good quality Ice Cream. Greeted my family with smile and Nearly clean place.

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Paul G.
0
22
14

3 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 21
Thanks 0
Love this 20
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Abi S.
2
28
31

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 1

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Great service always! Flavor is amazing every single time! It is always clean and welcoming for the whole family!

Business owner information

Photo of Michael H.

Michael H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

very good customer service and very good icecream my favorite is the number 5 oreo blast!!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Unniko U.
5
124
96

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0
Photo of Nicole C.
23
41
22

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0
Photo of Kyss M.
78
23
25

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Zoë P.
369
39
49

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 5

ICICLES Reviews in Other Languages

Ask the Community - ICICLES

Come by at 12:30 but it was closed? Are they closed or was it just today?

How much do they cost?

$8.25-$8.95 I don’t remember exactly. The toppings are unlimited

I wanted to try it but when we went the day after opening, it was closed. Then we went on Wednesday, on the 15th (December). I was wondering why it was closed again?

It's officially open as of Dec 22nd..hours are Sunday-thursday 12pm-10pm..Fri nd Sat 12 till 11pm

Don’t See Your Question? Ask Away!

You might also consider

Tristan’s Cookies and Cream - Cookies

Tristan’s Cookies and Cream

(210 reviews)

$$

Stumbled upon this place while getting coffee and was surprised they were open early!…read more They have so many cookies to choose from. Brownies to lemon bars to ice cream and whatever cookie flavor you want. I tried out their brownies and so delicious ! Even better warmed up. Also got the peanut butter cookie which was ok needs more peanut butter flavor tasted more like a butter cookie. Their snickerdoodle and regular chocolate chip cookie were good!! Will come again to try more cookie flavors!

The wife has a co-worker that told her about this place. It's a bit hard to find as the address…read moresays it's on 10th street but is actually way to the back side of a shopping center on 10th behind a pizza place. Looks like they bake their cookies fresh on site, but I'm not sure who makes their ice cream. When we walked in a gentleman told us they had cinnamon rolls as well. So basically you can order cookies or ice cream or combine the 2 into an ice cream sandwich. So I decided on 1 Red Velvet cookie and one Chocolate Chip cookie with Cookies and Cream ice cream since they were out of Cookie Dough, (the absolute best ice cream flavor in the world). I believe the cookies run about $4 each and if you get an ice cream sandwich, that runs about $8. The cookies are a decent size and the scoop of ice cream I received was generous. So much so that it makes trying to take a bite of the sandwich practically impossible. You pretty much have to come at it from the side or just bite one side of the sandwich at a time. But the cookies were soft, sweet and tasty and the ice cream was pretty good too. The quality was good but I did think the pricing was a little high though.

Yogofino Yogurt - Delicious strawberry waffle and peanut caramel waffle

Yogofino Yogurt

(48 reviews)

$$

If you love bubble tea or frozen yogurt, you must try this spot! Everything is so tasty and…read morerefreshing. I'm already excited to go back

745 1st St Gilroy, CA 95020…read more Yogofino Yogurt in Gilroy is like a one-stop shop for cool refreshment. It's more than just fro-yo. They have frozen yogurt, milk teas, ice cream, and seating inside and outside. I was here on a warm Tuesday afternoon around 5:30pm. I found Yogofino using the Yelp App as a search engine. The name caught my attention because it's very close to "Yogofina," a local fro-yo chain in the SF Eastbay. I don't think it's the same chain. Yogofino Yogurt has alot to offer, including a fair price for fro-yo! August 2025- Price Per Ounce: 79 cents. I've been to several Yogurtlands recently, and their prices are all in the 85-89 cent/oz range. Easy Breezy Yogurt is $1+/ oz now. So what about the frozen yogurt here? Well, they have seven (7) Electro Freeze machines that have no center twist (or swirl) valve. The area around the machines was very clean. The young lady working there was busy cleaning the whole time I was there. I tried: Mango, Pineapple, and Chocolate with some jelly toppings. They have large selection of wet, dry, and liquid toppings. Service was nice and friendly. The pineapple fro-yo had a good flavor. Not much icy bite, or chalkiness. The mango had a milk flavor. I especially liked the chocolate. It was super creamy, almost like a mild soft serve. No chalky after taste or icy bite. It was 85*F, so my fro-yo didn't stay frozen very long. But it did have a very refreshing chill. I would return if I'm in the area again. Free parking in shopping center lot. Near the Cardenas Market and Mountain Mikes Pizza.

Bake & Bake

Bake & Bake

(9 reviews)

I contacted Bake &Bake to inquire about possibly doing a cake and some other goodies for my son's…read more4th birthday party (Spidey and his Amazing Friends theme). Eve was super quick to respond to me and extremely helpful with any questions I had. I wasn't sure what flavors to choose and she guided me to a possible flavor selection from her most popular flavors and by asking what my son's favorite flavors were. Based off of strawberries (His favorite flavor) she came up with an amazing flavor profile for the cake, mini cupcakes and cake pops. The cake ended up being a classic vanilla cake layered with fresh strawberry cream, fresh strawberries, and a touch of strawberry coulis. The cake pops were triple chocolate flavor made with Belgian truffle chocolate--and strawberries, and last but not least the mini cupcakes were strawberry with lemon buttercream. The final products came out beyond my expectations from the visual presentation she nailed and even better than the inspiration photo I sent her and the taste was so delicious and tasty. Everything was a big hit with my party guests and I received so many compliments. Birthday boy was in heaven with his cake! Thank you Eve for sharing your baking gifts and knowledge with us! No doubt I will be a returning customer!

If there was an option for 10 stars, I would give them without a second thought!…read moreI have had the pleasure of tasting this talented baker's treats for several years (I have included photos of which I've gotten to partake in), and each one has been as much visual of a feast as an edible feast! She shared with me how she began baking after discovering of her son's food allergies; you can feel the love being put into every baked good with the same care and concern she had making her son's first allergen-free cake. Because of this, she caters to many tastes and preferences; I've included a photo of all the flavorings just to demonstrate this point! When you place your order, you won't just be pleased with the finished product, you will be WOWED!

Baskin Robbins - 2"

Baskin Robbins

(117 reviews)

$$

The wait in line was long, but that's not surprising considering it was Friday night. They need to…read morehire extra staff or schedule someone to work an extra shift for those times it gets really busy. The location itself is a little small so there's not much room for sitting down to eat. Plus the line pretty much runs throughout the length of the store so if you did sit down to eat, expect for someone to always be standing near your table while you eat. The ice cream is standard Baskin Robins Ice Cream. It isn't made in the location so it's pretty much the same wherever you go. I didn't have a smoothie or banana sundae so I can't speak to the quality of those dishes. There were only three people working there when we went but they were all working fast to get the orders fulfilled. Some reviews have mentioned the age as a negative factor. I don't think having younger people work is any issue. There was one interesting thing. No employee was wearing a uniform or name tag and each employee had an AirPod in one ear. Some people might find that unprofessional, but it's Baskin Robins not the French Laundry. Overall pretty solid location. Only 4 stars cause the floor was a little dirty and the wait time.

I would have given them NO STARS but that wasn't a choice. My husband went in to get 2 pre-packed…read morequarts of Jamoca Almond Fudge. They told him there wasn't any in the case and they would have to pack it and then proceeded to charge him the "hand-pack" price of $21.99 per quart vs. the $10.00 per quart for the pre-packed. Further when we opened the ice cream at home it was only half full. $51.00 for 2 quarts of ice cream. We will never frequent this store again and I suggest you do the same.

ICICLES - icecream - Updated May 2026

Loading...
Loading...
Loading...