There is a bit of a wait but that's because they're making each item to order, I don't mind waiting. The actual ice cream is SO good, great variety of flavors and very authentic. It's a walk in walk out shop, any of the bad reviews are comparing this place to instagram places that put more effort into aesthetics over actual product. It's a cute spot, I recommend if you like Mexican ice cream, if you want a photo op go somewhere else. read more

I was in Gilroy and decided to try this place. It was good. Service was okay. 3.5 stars because it was good but it wasn't memorable. read more

Neveria Alaska - The outside - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

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Ordered 2 raspados guayaba and piña and they taste like the syrup is days old it was so disgusting almost threw up I had to throw it away , the churro was hard like if days old and they just keep it warm , the girl who I was ordering with gave attitude when I asked if the churro had any filling and rolled her eyes, when she handed me the drinks didn't say anything to me just help the raspados in her hands without even saying they're mine or which one was which I had to try them to figure it out. If you're craving a sweet treat the gas station has better option than this place. read more

Neveria Alaska - Piña raspado - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

Stopped by for tostilocos and while they looked good the fruit was stale AF! Super dry and the chamoy was basic

Please avoid ordering the crapes. They don't make them fresh. Instead they give you the package ones that have chocolate already. Super Bad. read more

Neveria Alaska - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

Según hablen alas 11:00 ya van 2 veces que llego alas 11:30 y esta serrado... mas responsabilidad Asia sus clientes

The shopkeeper is so nice and she gave really large portions to customers. We had chili mango as well as 4 scoops of other ice creams. It has a pleasant atmosphere. read more

Mangonada Delight! Mucho mejor que los negocios grandes. Me quede deliciosamente enchilado! Voy a regresar muchas veces mas. read more

Worst customer service ever! The lady with the glasses is super rude and also overcharged me. I just wanted a bag of potato chips and she charged almost $10 the same as the "papas locas" for some plane and simple potato chips. I told her I only wanted sauce and lime and she thought I said salt and lime which I specifically repeated 5 times. The chips weren't eatable since they had so much salt. She also gave me attitude and rolled her eyes when I asked for the bottle of sauce. Best advice: don't have a business if you can't handle it. read more

Stopped by here with my husband for some ice cream because my friend claimed it's one of the best (particularly the coconut one because it has actual chunks of coconut). My husband and I ordered three different flavors of their ice cream in a single cup. We found the ice cream consistency to be different than the usual supermarket kinds. The ice cream was sweeter and stickier, almost like it was made with a condensed milk base. The ice cream didn't surprise or "wow" us. Instead, we regretted not going for a paleta, since we really enjoyed those during our past trips to Mexico and it probably would have been a lot less sweet. For parking, you have the option of street parking (think parallel parking) or parking across the street at the VTA station lot. read more

This place serves a great variety of ice cream, fruit, snacks, etc... for you and the whole family. Crepes are one of my favs. Service is okay. read more

Neveria Alaska - This place serves a great variety of ice cream, fruit, snacks, etc... for you and the whole family. Crepes are one of my favs. - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

I try to stop here when I'm downtown either shopping or walking. I have always had really great service here and I think the ice cream is delicious. You are more than welcome to taste a sample if you're not sure they are very generous you get a good amount of ice cream for your money, I've already gone back to this place several times. read more

Located directly across Gilroy's Caltrain station is Neveria Alaska. It's a small paleteria that serves Mexican sweets and snacks. There is plenty of street parking and heck, if you're coming off Caltrain, you'll just have to walk across the street haha. Their signage is pretty small but luckily they have beautiful decor out front so it will be hard to miss. The interior is really clean and smells so sweet. Everything looked so fresh behind the counter. The fruits were organized, the ice cream behind the glass looked so clean and nicely packed, and the floors just sparking clean. From paletas, tostilocos, mangonadas, duros, and much more, you really have to think about what to order because there is just so many options. My sisters bf took us here because he raved about their mangonadas so I just had to order one. He was right! The mangonada tasted so fresh - The ice cream, mangos, and all the spices on top just made me drool while eating it (I didn't think that was even possible lol). Also picked up a bag of duros and they had a nice crunch to it. They didn't skimp on the tapatio and limon too haha! Everyone around me ordered smoothies, so that probably is a hit here too. Definitely will come back if I'm in the area again! read more

I had been craving a crepe for a while. I was in the Gilroy area and looked it up... I went , ordered and left..only to see that the crepe that was put was one of those crepes they sell at Costco ...and they just topped it off with ice cream! Spent over $17 on this and an ice crème! So disappointed! Do not order crepes from this place! read more

Neveria Alaska - Folded crepes from Costco disgusting - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

Very disappointed with this place. We ordered mangoneadas and mangoneadas with tamarindo ice cream. The mango was soggy, Beth ripe and with a few dark spots. While eating the tamarind Ice cream in one of those bites I found something that looked like jelly. While there the lady at the counter was really rude. I asked for five mangoneadas and only gave me and rung me up for four. When I told her I was missing one she started talking back to me saying that she was only rung me up for four and showing me the receipt in a rude way like if I didn't believe her. Then she told me it was going to be $7.00 more as it I had a problem paying for it. Save your money. Go somewhere else. read more

Neveria Alaska - Mangoneada with mango ice cream. - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

I'm so happy I tried this place! Everything is so clean and fresh! Many things to choose from and reasonably priced! I got the green juice ((jugo verde) and its so yummy! I'm definitely going back! Snacks, ice cream, smoothies, fresh pressed juices etc... If you blink, you'll never see it because it's wedged between two other business that look a bit sketchy (billiards and motel). I really think they should move closer to center of downtown, like next to 5th st coffee. read more

Neveria Alaska - Jugo Verde Green Juice, So good! - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

I was truly surprised at this little hole in the wall place. Area was kinda .....next 2 night bar.. BUT inside was super clean Everything looked fresh n the 2 ladies were very nice n fast . The food was the bomb even their ice cream.. they have tequila flavor I will definitely make this a place to stop while going to or coming back from San Jose.. read more

Neveria Alaska - Tosilocos - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

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Wow...$5.62 for a single scoop. Very skimpy too on the portion. What a ripoff. We must be paying for the dazzling atmosphere.

Raspado was bitter, employee didn't believe me so they grabbed a spoon to taste it. She believed me afterwards went to the back to make me a new one and didn't return so we just left. Syrup must have been expired for a while since it tasted like bitter cough medicine. Although some employees are nice and the icecream is alright. You'll get a better experience for sure with the raspado guys on the street and better prices too. read more

Omg those churrls were fresh out of the fryer. The hand scooped icecream was reallllly good, but the slushies were average. read more

Neveria Alaska - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

Neveria Alaska is a hidden gem in gilroy. They have great customer service and a superb ice cream selection. I highly recommend trying the fudge or coconut bars, as they're home made and remind me of coconut limbe's from New York City. A+++ experience. We Will be back again. read more

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Really good mango con chile and the store is clean you can pay with apple pay , fruit is good , but the coconut fudge ice cream is amazing read more

Neveria Alaska - The new hours of service - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

The person who attended us was rude. La persona que nos atendió se comportó grosera!. Los antojitos están muy ricos read more

Omg, if you love fresh paletas de nieve or any type of Mexican Popsicle, come here. Staff is super friendly and the paletas are DELICIOUS!

you always kind of side eye the paletero spots, i always drive by here and today decided to stop for a sweet treat before sitting in traffic starving. I was not disappointed it is an ice cream shop setting with tons of treats and fresh fruit options to select from. the staff was great, patient and let us sample whatever we wanted. i went with cheetos with cheese/jalapenos (cheetoslokos) and mango with chile, the cheese and serving size was large super good and the mango was sweet and just perfect!!!! not overpowered with chile/chamoy- super good! the mango ice cream they had there and chamoy ice cream was pretty good! next i'm going to order the bianico/mangonada. Prices are not too bad! its kind of up there for the fresh fruit options, but as expected! i will def be returning! read more

First time trying this place and it was okay. I've had better, but it was in Gilroy and it was hot day so decided to try them out, ice cream was good. BUT!! I wish they had more precautions with handling food, the lady making our ice cream desserts was not wearing gloves was not wearing a mask, (mind you during this times you should) I wouldn't mind so much but the fact she was cutting fruit with bare hands and taking payments and than I happened to see her clean her hands on her jeans (GROSS!!) and due to this I was just grossed out and wouldn't come back. read more

Best ice cream in Gilroy! I can finally buy myself an ice cream cone in our hot summers! (I refuse to go to Baskin Robins - so disgusting!!) This place is so cute, clean and has good service. The flavors are delicious (they let you sample) and unique! My all time favorite is Queso flavor (cheese - sounds weird but it is the best) It is cash only so be prepared. Also sometimes only Spanish is spoken but get used to it, you live in CA, you should know basic Spanish! read more

Yummy!!!! We ordered tostilocos , Limon paleta, and coconut. The ice cream bars were delicious and fresh. Limon was is my absolute favorite on a hot day( the lime is just so refreshing). The tostiloco plate was so filling and each bite was mouthwatering. They give you a generous amount of cucumber, jicama and cueritos. I always choose to hold off on the nuts but totally up to you...I do appreciate the cueritos were nice and soft just how momma likes em. Hahah The store is somewhat hidden so keep your eyes peeled and try not to miss it. The ladies that helped us were very sweet and kind. This visit I did not have a chance to take some photos but I will update with photos of my next visit. read more

Nothing special ... $20!!! For 3 regular ice cream scoops and strawberries with cream had a weird sour taste Lady that helped me didn't really care no greeting no talking except when it came to charging me then all of a sudden she spoke .... at first I thought she might be mute ... Will NOT be back read more

New seasonal crepe: Thin crepe filled with Nutella and fresh fruit chunks (strawberries, bananas, and pineapple), topped with your choice of locally-made ice cream, whipped cream, and sprinkled with coconut flakes, and a cherry on top. Must have!!! All for $6.00 - the only not-so-good thing is the calorie count (which I haven't bother to calculate) read more

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It was my first time here !! due to all natural neveria being closed! Customer service is HORRIBLE!! the lady in the counter is so rude I was ordering items for my kids and she kept rolling her eyes!! i will not be returning!! read more

I first saw this place driving up and down Monterey but finally decided to check it out after reading an article about it in the Gilroy newspaper. This is nothing like your typical Baskin Robbins since they have a lot of different kinds of ice cream flavors with fruits that I have never even heard of. We ended up ordering a "pina loca" because thats what the newspaper suggested and it was pretty good. It came with fresh pineapple, cucumbers and hicama, all covered in some spicy sauce. If you don't like spicy, you probably wouldn't like this. My only complaint would be that I wish the menu items came with descriptions in English since there were so many interesting menu items but I had no clue what they were since I can't read Spanish. read more

Good ice cream, fun Mexican ice cream flavors, and good prices. I'm surprised there aren't more reviews of this place. I almost didn't find it, but I'm really glad I did! read more

I ordered a Gansito Ice Cream since it's one of my favorite Mexican treats, but as I casually eat my ice cream I dig the spoon into some nasty HAIR!!! THIS WAS ABSOLUTELY DIGUSTING!! My hair is blond so there's no possible way the hair was mine. I threw it away immediately, even my friend got disgusted and threw her ice cream away. Make your workers wear hair nets when they serve or make the ice cream!! read more

Neveria Alaska - Gansito Ice Cream had a NASTY HAIR IN IT!! Buyer Beware!! - Ice Cream & Frozen Yogurt Near Me - Gilroy, California

Wow..what can I say about the coconut/pineapple ice cream on a cookie..it tasted so good! A must try. Large scoop in between two chocolate chip cookies for $4.00. Not sure if the cookies are home made..but the ice cream cookie sure tasted great! Very clean and organized place which is always a A+ in my book. I will definitely be returning to try their other items. On Yelp it says they close at 9pm, but when I came in I was told they were closing in 20 minutes which would be 8pm. This was on a Saturday. read more

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED... -I'm not from gilroy.... After spending a day with my friend and our kids at gilroy gardens we decided to get to know the city. We ended trying out the Perrico taqueria (they need to get some pointers in customer service from them), and since we had promised ours kids we decided to keep walking through the downtown in search of some kind of ice cream. We found Neveria Alaska, and my 4year old starts dancing... Like when your child really has to go the bathroom REALLY bad... N I asked the lady if he could use the bathroom n she said yes... Then the other lady comes out and says "no... That he had to wait because the bathroom was wet and she had just cleaned it.. So he had to wait till it was dry".. And I looked her and I was like "he's dancing he no longer can't wait" ... She was like go next door... So me in a rush... Not knowing what to do... I go next door to the haircut place and she was like no you can't use the bathroom, they have a bathroom.. So I walked back to the ice cream place and said there not letting my son use the restroom.. And she was like "well I don't even care if it's an old lady that has to use the restroom... She would still have to wait till its dry "... I was like "fine then.. Here your ice cream give me my money back".. And she refused to give me my money back.. And I was like "fine then give me the owners number I need to speak to someone else".. And she kept refusing and I told her" I would call the cops"..And she was like "call the cops.. We're not giving ur money back" and her and the other lady went to go hide.... ..... Like seriously? Why would you say yes he can use the restroom... And then say no? If the bathroom is wet and if my son makes a mess... I would clean it for you..... My son is 4! He's still learning how to control his bladder... When they have to go.. They have to go..... And if I didn't even eat ur ice cream just give me my money back.. I could gone and paid to get a stupid haircut just for my son to use the restroom..... FYI- my friend took my son outside... And he had to pee next to a garbage can... In public... And he still got wet... Imagine if a cop would of seen that. A 4 year old.... Smh FYI- gilroy a downtown is dead... It's not like a find a bathroom that easy NUNCA ME HABIAN TRATADO TAN MAL... SERVICIO AL CLIENTE NO SIRVE AQUI PARA NADA.... read more

Bad costumer service. The girls look rude. Their elotes are a ripoff cause it's canned corn. I came for something fresh if not I can make that at home & for a cheaper price!! Not coming back again... No tienen mesas limpias!!! I wouldn't even give em a star but I have too... read more

We love this place. We've been in twice over the weekend and will be back and become regulars. Between the 4 of us we've tried several flavors and they're all excellent. Super creamy ice cream really really good! I love the Popsicles. My son loves the cookies and cream and chocolate ice creams. It's also super cheap, compared to other places. For 2 small ice creams and one Popsicle it was $8. Sign me up! I also love that it's not a chain and we can support local peeps :) And to the morons that gave them a bad review for not refunding because you didn't like the flavor!? THEY HAVE SAMPLES!! Duh. Every time we've been in they offered us samples. read more

I came here with my sister one boring cold night to get some tostielote. I ended up getting a tostielote, tamales and two scoops of Mamey ice cream. The serving size of ice cream is enormous. The tostielote probably the biggest I ever had. The complaints of the elote being canned are true but not a negative. If it's winter, most likely it will be canned corn your getting. It's all economics. Tamales need red sauce. read more

What can i say, nothing better than a cold mangonada on this hot weather. Service is great and salvador is an amazingly friendly person. This is a hidden gem in downtown gilroy. read more