Would definitely recommend this place to problem solve and fix a broken cell. Sam was excellent, great customer service skills, very knowledgeable and professional. We walked away with a working phone versus having to buy a new one. He fixed the iPhone XR so it looks and works like new. Great job Sam! read more

I was brought my Iphone 13 here because my phone screen was glitching and not working and was told they can fix the lcd. I was asked to pay 242$ & was not advised that the parts here are not even original first of all. Second of all they do not even let you know there is no refunds before purchasing. The phone was returned worse that how It was & now My screen goes black & freezes. I keep taking the phone back & inidians refuse to fix the phone and refund me. And no the phone was no dropped or damaged since the repair . A complete waste of money & time. Your better off going to apple store where they can use original parts, give you a free diagnostic review to tell you whats wrong & at least its actually good work which will not cost you 242$. This place is horrible, do yourself a favor and do NOT come here unless you wanna waste your money & leave with a phone that still does not work. read more

Don't use this cell phone repair service I paid for a screen repair and it lasted 3 weeks when I ask them to warranty they refused

Brought in my iPhone 11 Pro Max for rear camera lens replacement and this is the result for $50, refund needed not acceptable I wish I would of been told they didn't have the correct lens absolutely horrible. read more

iCell - Blurry and camera lense shows on edges - Mobile Phones Near Me - Downey, California

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I came to replace my phone screen they didn't properly put it back now my phone is falling apart the screen is falling off. They refuse to put my phone back together unless i pay. Big scam don't come here! I am currently reporting them to BBB because this is just WRONG! read more

Came in to get an IPAD screen fixed unfortunately we had to get it taken back to the store a total of three times and came out worse. Glue was left around the edges, screen wasn't working now the iPad is no longer turning on. Save your money and time. Security was involved and report was filed. read more

If I could give a lower rating I would. I've gotten my screen fixed here several times (service has always been ok) but this time around it was TERRIBLE! The first screen they gave me made all the white color on my phone look yellow. So they changed it for me. I waited another 30 min. The second screen seemed fine. When the transaction was complete the girl at the register told me to bring it back if I had ANY issues. Once I got home the screen started to glitch and go black. So I took it back to get changed and they told me they couldn't help me. That it must be an issue with my phone but my phone was fine! It just ha a cracked screen!! They didn't give me a new screen. I paid them $80 to brake my phone. I bought a $30 screen on Amazon AND CHANGED IT OUT MYSELF. My phone is PERFECTLY FINE NOW. Thanks for nothing read more

Amazing store Great people fast repairs and accurate service was in and out in 15 minutes come ask for Carlos he's the one with the deals and all the answers Definitely coming back read more

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Great service & affordable price! I was quoted 30 min wait time but was much faster! Definitely recommend to friends and family! read more

Unfortunately I have to give this bad review because I took my iPhone 6s to have the screen repaired. It stopped working after the warranty was over which is about 30 days I think but I can't remember exactly because I lost the receipt. The screen doesn't recognize when you try to put your password or anything at all. Really bad service for $60+ read more

Horrible & Over Priced !! on a 20 min fix became 2 hours Got frustrated and fed up decided to ask for my phone back . And received my phone back with the screws missing . And in the end he broke and messed up the corner of my screen. So I went back to tell him he broke my screen but before they fix a phone they make you sign a paper which states in the fine print that, any damage done during repair is not their fault even though it is. Now I have a broken screen, I suggest to everyone never get a phone repaired in this I-Cell. I forgot to also say they replaced my original iPhone battery with a cheap one that never keeps charge very disappointed ! read more

Carlos was very helpful, my iPhone 6 screen was cracked very badly and he fixed it back to perfect shape, and the price was very reasonable, I highly recommend this place if you need repairs on your phone! read more

iCell - Mobile Phones Near Me - Downey, California

Michael assisted us with our broken screen and was very helpful and knowledgeable. We always come here for our cell phone needs. The service was very fast, we walked around the mall for 20 mins and when we got it back it was done. Thanks again! read more

Was taking care of some errands with my wife at the mall when we noticed iCell. My wife's iphone tempered glass screen cracked a while back, and we decided to check them out. For $15 they were able to remove the busted screen and replaced with a new one. The process was very short and done before we even said hello. Unfortunately, they didn't have any screen covers for my HTC one...but over all I was satisfied with out experience here. read more

Come check out this repair store located in downey worth the trip great service and fast repair turn around time and low prices and multiple discounts on accesories read more

iCell - Plenty of cases for all makes and models - Mobile Phones Near Me - Downey, California

I had to fix my phone and they got it done faster than expected which was very convenient. I appreciated the hospitality, honesty and estimates I got before the service which made me comfortable with their service. My phone looks like new ! read more

This place is great super fast and affordable definitely coming back :) also great deals on accessories

Great staff and customer service very affordable prices and good variety of phone cases .... if your in the mall got to check it out

If I could give it 0 starts I would. PLEASE READ. If you go to any cell repair place in this mall you will get scammed out of your money. For starters I went to ICell to get my iPhone 12 Pro Max fixed for a cracked screen and back. They charged me 500$ which was fair but for that price I expected good quality. They said it would take 40-60min which was okay so I decided to stay at the mall and wait with my mom. I see the same lady take my my phone to cellat and I get up close and this guys fixing my phone and I asked to see it and it indeed was. So if I'm paying ICell why is Cellat fixing my phone. ANYWAYS at this point I'm getting suspicious and very much irritated. It's about and hour and half goes by then 2 hours and then it was "fixed". I kid you not I restarted my phone because it was glitching right after and It was a black screen but the phone was on. I pressed the sides and sos was going off then my mom called me and it was ringing so the phone was on but it wasn't turning on. I immediately go back and tell them wtf and they "fix" it. The lady sells me this glass screen protector and told me it couldn't crack if it fell that it was really good quality. About legit 3 days pass by my phone falls at work into tile floor AND NOT ONLY THE GLASS SCREEN PROTECTOR BREAKS BUT MY PHONE DOES AS WELL LINES ARE GOING THROUGH MY SCREEN ANF THWRES BLACK INK LEAKING AND IM NOT ABLE TO USE IT ANYMORE.I go to the Apple Store because I'm pissed off at this point they replaced my phone screen with a shitty glass and now I have to get it fixed again. Apple takes a look at it and says they weren't able to open it whoever fixed it before messed it up and I had to get a whole unit replacement which was 600$. ( which was not bad at all) ANWAYS I don't know if this matters but I also went to Cerritos Mall recently and GUESS WHO I SEE THE SAME LADY THAT TOOK MY PHONE TO GET FIXED AT ICELL TO CELLAT IN CERRITO'S CELLAT STORE. If you come here 99% you will get scammed just go to apple or anywhere else but here. read more

I've never left a review ever, but today is the day. i left my ipod at this place and it was an Ipod 7 the newest one apple has but this guy proceded to tell me an ipod 7 does not exist i said okay and was told it would be ready in 45 minutes and that they were gonna give me a call. 1 hour 30 minutes go by and i never got a call so i go back and he said they dont have the part and that it has to be ordered. He didnt even give me a call to tell me this and im sure he wasnt planing on doing it. i said fine and he made me pay half of what he was charging me to buy the part! so i leave more than half because thats how much he charged me which made no sense but whatever. he specifically told me that he was going to have it ready in 2 days. i left it thursday and im calling saturday evening to ask if its almost ready and he told me "no i said to give me a few days" clearly i dont let people speak to me like that so i told him he told me 2 days and i said will it be ready by sunday and he said no i said 3-5 business days and i told him thats not what he initially told me so i wanted my money and ipod back which he refused and said that 2 days would be on sunday so im confused why he was contradicting himself. then he said OK and hung up. hes by far the worst anf most rude person i've ever had to deal with. please take your business, money, and time somewhere else because this place is not it. i didnt catch his name but he wears glasses and hes short and indian and really rude. you'll know who he is just by talking to him because hes super rude. read more

Don't fix your screen here they make it seem like your getting a good deal with the warranty. But it's not very rude and poor job done. Just go to apple to get the job done right. read more

So I took my IPhone 7 Plus to these guys to replace the screen and possibly fix my home button, the guy takes my phone into the back room out of sight to open it up to see if he can fix it. When he came back he said that he can replace the screen for $90 but I would need to sign a waiver just Incase it does not turn back on. I didn't want to pay them $90 with no guarantees that I won't have a brick when they are done so I left. The next day I took it to someone else which offered a free 24-48 hour examination to see if my problems could be fixed. When I dropped it off to that place they showed me that my screws were gone which means that this guy at ICELL stole the screws which apparently are a very expensive part on the iPhone 7 Plus and get stolen a lot by these shady type of places that offer repair services and over priced cell phone covers in the mall. The new repair lady replaced the screws, replaced the defective screen, fixed my home button and installed a glass protective screen cover for less than What ICELL quoted me with no guarantee it would be fixed. You need great quality honest repairs for fair prices lookup "The Repair lady" on Facebook. read more

So I cracked my phone thinking it would go back to normal with the repair but the phone won't even recognize Touch ID after he told me it would be more for it and whenever I'm on a call the phone doesn't recognize I'm on it so I always end up muting or hanging up on the person. Bottom line so much money for bad results read more

I brought my iPhone to have the LCD fixed and when I got home n charged my phone I noticed that there was still something wrong so I called and Arlene was very nice n told me to bring it back in. When I got to the store she took my phone n said it would be 15 to 20 minutes. I went back Carlos said oh its gonna b 30-40 minutes since the whole screen had to be replaced , I waited the time I was told n when I came back he was on the phone and told Arlene to ask the other tech to do it the guy responded to me saying to wait another 20 minutes. Since an hour had passes I thought it b reasonable to give me a discount and he totally just ignored me. Other than the rudeness of this guy they fixed it read more

Not expensive, just right and fixed ipod!!!!!! Highly recommended! Fast and friendly

If it was possible to give a negative 5 star rating, I would. Here goes...Okay here goes. I no longer have a means to contact anyone because my iPhone is history. As some of you know I took my iPhone in a couple months ago to have my screen repaired after it had minor cracks. It was fixed at #StonewoodMall, at a store called #I-Cell. A few weeks or maybe a month or so later, I was visiting a Best Buy in Naples, one day and I took a photo of a police altercation after they asked me to stay in my vehicle as they had guns drawn on the suspects. I quickly took a CYA photo because I was technically working while being detained. I took it quickly and then set my phone in the pocket of my door, as is my want when I am driving. Mind you my doors are full of stuff so it barely fits just under the lip of the pocket. When I finally took it out, it was cracked with some glass missing and has been getting worse as I had no money to fix it. Yesterday, Gene and I went to Stanwood again. We went back in to that shop, I-cell. They agreed to fix the screen again and would knock off $10 because it broke so easily. I specifically asked this guy behind the counter about the safety of my data. He said there would not be an issue even after I explained I had precious photos etc. on it which had no backup. Gene asked about my battery since I now run apps for work on my phone as well as using the mapping program it was using up the life of the battery pretty quickly. I agreed to a replacement after I was assured again that there was no way my data would be lost. We walked around the mall while we waited. They said it would take an hour. We were gone over two. We walked back in and they brought my phone out in pieces claiming it had been jailbroken, (which it has not been) and then told me the phone was in Restore Mode. I know what restore mode looks like and what it does. On the screen you get a picture of a cable plugging into iTunes and lose everything since your last back up. Since that ploy didn't work with me they tried to tell me that the original battery comes with a signature and it detected the new battery which forced it into Restore mode. I explained that he should have known that before hand since this was the type of business he ran and I was assured my data would be intact before any work was done on it. The guy took it back and said he needed some time to get it back together to come back in a couple hours. I said it was unacceptable, I wasn't leaving my phone there, I'd wait. I waited about 20 minutes then asked some snooty little chick who came from somewhere and took over handling customers and answering the phone. By now Gene was pissed and asked her how much longer. She said 3 minutes. We waited 15 more than had to leave to pick up my car from the second repair shop of the day as they were about to close and I needed my keys. SO I had to leave. Came back phone still not ready. The guy comes out with it still in pieces. Says he still needs time to get all the screws back in. Enter mall security, because the smoke was almost visible coming out of Gene's ears. They the Downey P.D. show up. They are trying to calm him down. My son walks by and sees the cops and Gene's head sticking up. He walks in. Then the owner shows up and they still need more time because he has his iPhone specialist coming in. Meantime he shows me my iPhone will not power on. The apple logo shows for a second (again proving the phone is not jailbroken, but it shuts off immediately. He gives me a loaner phone, an old 4 he has laying around and tells me he'll call when it's ready. His expert was on his way from his other location. So, I went and had lunch. He calls and asked me to come back to the shop. I do and they still have nothing and he wants to keep my phone overnight so they have all the time they need to run these programs on my phone. I reluctantly agree. Today, 3pm, still no call. Gene goes by to see what is happening. The guy hands him my phone which still will not turn on. Not even to the Apple logo. But when he plugged it in his computer saw it, just not my data. Gene refused to leave because I also know a dead iPhone will still show a dead battery with a change logo, telling you to plug it in. I told Gene have the owner leave it charge for 15 minutes. If it still did not turn on, he fried my phone. Guess what, no dice. While Gene was waiting, two other disgruntled customers came in with complaints. He tried to blame them on Gene, who knew none of them. He finally wrote on the receipt that he would replace my phone with the same one in a sealed box sometime this week. So, the loaner is still in my possession. I have nothing because I don't want him to have anymore of my personal info then he already has. If you need me, call the phone. I will not recognize any numbers for now or anyone added since my last back up, even if this guy keeps his promise to replace my phone. PLEASE SPREAD THE WORD AND DON'T GO TO HIS STORE FOR ANYTHING read more

Very helpful and a great place to get your phone fixed! Everywhere else is overpriced. .

Cheapest phone repair place ive found. It only took 15-20 minutes to repair my iphone 6plus screen. Im so happy thanks!!

Please stay away from this place! They are crooks. We took my husband's new iPhone to fix the screen. $75.00 and 45 min. later the phone would not turn on. Then they fixed it again and this time my husband noticed they had taken his center button for the home screen and replaced it for an older one and it was loose. Then they took it and 25 min. later we left and my husband was pretty upset. Then when he tried making a phone call he realized that his audio was too low along with the screen coming off. We took it to a professional repair shop with good ratings. They told him one of his audio buttons was missing and they re-glued the screen. He loves his phone again and we only paid $25.00. Please don't let these crooks touch your phone. There is a reason for all the bad reviews. read more

Terrible!!! Came here for a broken screen .on an iPhone 6 Plus (Screen was working) . They said it would be $70 . Come back in 30 min, came back and my phone wasn't working with the new screen. They took it back and told me to give them 15 more minutes . Waited around again and finally the guy came out and said they couldn't fix because it was a major issue . That I had to go to the Apple Store. My Touch ID button worked fine before they opened it and now it's doesn't work!! So they refunded me my money and wasted an hour of my time . Went somewhere else charged me less and it works fine now. Honestly I don't think they know what they're doing . Screw This place!! read more

Great Service from Carlos! Answered all our questions & was out of the store quick with our tempered glass and case

Charges more to fix an iPhone than Apple? I would expect using aftermarket parts would be cheaper guess not LOL

Great service and reasonable prices! I was very pleased with my screen protector! i have already recommended others come here. definitely the go to place for cellular needs. thanks guys!!! read more

Came here to get my iPhone 5 screen repaired and after I got it repaired the front camera was blurry. I don't know what they did or if they touched it and left a smear and then put the glass on but my camera is foggy. It sucks. read more

Went to repair my iPhone 6 for $150 and a couple weeks I realized the screen was lifted in the front so I went back to the store and they refused to fix it. Talking about its another $150 to repair it. There's no way I'm paying another $150 for there mistake. I can see the light from the corner of my phone! I just left it ohh well I'm not paying that much I'll find someone else to do a better job! read more

I bought a case for a samsung tab4 yesterday and one of the parts broke. I came today and the same representative helped me. He was going to do a repair for free, but i had lost the broken part. He replaced my case for another case Extremely helpful friendly staff. read more

Very unprofessional, I'd recommend not to come here, they do a shitty ass job, they charge 200 dollars to super glue screens, horrible business. read more

Overpriced and they don't keep they're word on discounts. I don't know if it's new management, but from my last review they decreased in customer service. They even took longer this time. read more

Not happy at all, my screen was cracked, its taking 3 weeks to get the ipod working so far. They say come in 1hr, we go back and then come back 2-3 hrs. And then come back tomorrow, terrible service. quality is terrible, they gave me my ipod back the first time knowing that the power and volume buttons where not working. What kind of service is this? Im sooo upset at this place. read more

They are cool friendly chill, they fixed my iPhone 6 cracked screen for 100$ But as soon as I got my phone and checked the corners it cracked they couldn't to anything about it but oh well. It's all good tho. read more